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Function Point vs ConnectWise Automate Comparison

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Overview

Function Point alleviates the chaotic nature of operating creative agencies, internal marketing teams and professional service...

Category Leaders

Boost the effectiveness of your IT teams and simplify every aspect of your business with flexible remote monitoring and management...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from
$

37

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

90

76

21

2

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

5

4

3

2

1

54

32

14

2

6

  • Value for money
  • Ease of use
  • Features
  • Customer support
88%
would recommend this app

Pros

Very solid and dependable, excellent QuickBooks integration with good support when needed. By addressing multiple needs - time tracking, estimating and invoice preparation, much time was saved.

RN

Robert N.

Overall we have enjoyed it, we are about to get our quickbooks integrated, so that will be nice - hope that it works great.

AW

Alicia W.

The software is so user friendly you can figure almost everything out yourself and if not they have a very helpful support team that will help you with your issue.

AR

Anonymous Reviewer

Pros

Connectwise automate is by far the best RMM tool on the market, It allows you to create a ton of custom monitoring alerts and the wizard makes it super easy to accomplish.

JF

Jordan F.

I really like the features that Connectwise Automate offers. The ability to remotely patch servers and endpoint devices is excellent.

SH

Sam H.

Great customer service, with a large knowledgebase to assist in answering questions. They've been around a while, they're the best in the business.

MG

Mary G.

Cons

My biggest complaint is that when you make a mistake or key something that needs clarification, a dialog box requiring an action comes up nowhere near where you're currently working on the page.

AR

Anonymous Reviewer

We've had to create projects for all of these but it then becomes confusing which job number we're referring to.

MD

Madeline D.

Not to mention most of us were project managing out of email. Things were falling through the cracks and it was difficult to track how much time we were actually spending on projects.

PS

Priscilla S.

Cons

The product is poorly designed for the user experience. The UI is not intuitive, so finding what you can do makes developing solutions difficult.

JM

Jason M.

Stay away from this product. You will always need technical support, but the support is very very poor.

SN

Sergio N.

In order to get the full power you really need to dedicate the time and resources to add what you want to it. Reporting is abhorant and got even worse with the new reporting engine.

NC

Neal C.

  • Vendor responds to reviews
  • Last review4 months ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features83
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Active Directory Integration
  • Activity Dashboard
  • Activity Monitoring
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Anti Virus
  • Approval Process Control
  • Archiving & Retention
  • Asset Lifecycle Management
  • Asset Tracking
  • Assignment Management
  • Audit Management
  • Audit Trail
  • Automatic Backup
  • Automatic Patch Deployment
  • Automatic Scans
  • Bandwidth Monitoring
  • Baseline Manager
  • Behavior-Based Acceleration
  • Billing & Invoicing
  • Budget Management
  • Business Process Automation
  • CPU Monitoring
  • Calendar Management
  • Campaign Management
  • Capacity Management
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Commenting/Notes
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Configuration Management
  • Contact Management
  • Content Management
  • Contract/License Management
  • Cost Tracking
  • Cost-to-Completion Tracking
  • Credential Management
  • Cross Reference System
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Dashboard
  • Data Import/Export
  • Data Management
  • Data Migration
  • Data Visualization
  • Deadline Management
  • Deployment Management
  • Device Auto Discovery
  • Diagnostic Testing
  • Disaster Recovery
  • Document Management
  • Document Review
  • Document Storage
  • Drag & Drop
  • Email Monitoring
  • Endpoint Management
  • Event Logs
  • File Management
  • File Sharing
  • For MSPs
  • Forms Management
  • Gantt/Timeline View
  • IP Address Monitoring
  • IT Asset Management
  • Idea Management
  • Import/Export Data
  • Incident Management
  • Internet Usage Monitoring
  • Intrusion Detection System
  • Inventory Management
  • Invoice Management
  • Issue Auditing
  • Issue Management
  • Kanban Board
  • License Management
  • Live Chat
  • Location Tracking
  • Maintenance Management
  • Maintenance Scheduling
  • Marketing Calendar
  • Milestone Tracking
  • Monitoring
  • Multi-Platform
  • Multi-User Collaboration
  • Multiple Projects
  • Network Analysis
  • Network Monitoring
  • Network Wide Management
  • Password Management
  • Patch Management
  • Percent-Complete Tracking
  • Performance Management
  • Performance Metrics
  • Policy Management
  • Portfolio Management
  • Power Management
  • Predictive Analytics
  • Prioritization
  • Procurement Management
  • Progress Tracking
  • Project Management
  • Project Planning
  • Project Planning/Scheduling
  • Project Templates
  • Project Time Tracking
  • Project Tracking
  • Project Workflow
  • Projections
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Alerts
  • Real-time Updates
  • Release Management
  • Remediation Management
  • Reminders
  • Remote Access/Control
  • Remote Monitoring & Management
  • Remote Update / Installation
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Resource Management
  • Role-Based Permissions
  • SSL Security
  • Sarbanes-Oxley Compliance
  • Scheduled / Automated Reports
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Self Service Portal
  • Server Monitoring
  • Service Catalog
  • Service Level Agreement (SLA) Management
  • Service Reporting
  • Software Management
  • Status Tracking
  • Summary Reports
  • Supplier Management
  • Synchronization Scheduling
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Template Management
  • Third Party Integrations
  • Threat Response
  • Time & Expense Tracking
  • Time Tracking
  • To-Do List
  • Traditional Methodologies
  • Uptime Reporting
  • Usage Tracking/Analytics
  • VPN
  • Version Control
  • Virtual Machine Monitoring
  • Vulnerability Scanning
  • Web Traffic Reporting
  • Workflow Configuration
  • Workflow Management
  • Total features110
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Active Directory Integration
  • Activity Dashboard
  • Activity Monitoring
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Anti Virus
  • Approval Process Control
  • Archiving & Retention
  • Asset Lifecycle Management
  • Asset Tracking
  • Assignment Management
  • Audit Management
  • Audit Trail
  • Automatic Backup
  • Automatic Patch Deployment
  • Automatic Scans
  • Bandwidth Monitoring
  • Baseline Manager
  • Behavior-Based Acceleration
  • Billing & Invoicing
  • Budget Management
  • Business Process Automation
  • CPU Monitoring
  • Calendar Management
  • Campaign Management
  • Capacity Management
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Commenting/Notes
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Configuration Management
  • Contact Management
  • Content Management
  • Contract/License Management
  • Cost Tracking
  • Cost-to-Completion Tracking
  • Credential Management
  • Cross Reference System
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Dashboard
  • Data Import/Export
  • Data Management
  • Data Migration
  • Data Visualization
  • Deadline Management
  • Deployment Management
  • Device Auto Discovery
  • Diagnostic Testing
  • Disaster Recovery
  • Document Management
  • Document Review
  • Document Storage
  • Drag & Drop
  • Email Monitoring
  • Endpoint Management
  • Event Logs
  • File Management
  • File Sharing
  • For MSPs
  • Forms Management
  • Gantt/Timeline View
  • IP Address Monitoring
  • IT Asset Management
  • Idea Management
  • Import/Export Data
  • Incident Management
  • Internet Usage Monitoring
  • Intrusion Detection System
  • Inventory Management
  • Invoice Management
  • Issue Auditing
  • Issue Management
  • Kanban Board
  • License Management
  • Live Chat
  • Location Tracking
  • Maintenance Management
  • Maintenance Scheduling
  • Marketing Calendar
  • Milestone Tracking
  • Monitoring
  • Multi-Platform
  • Multi-User Collaboration
  • Multiple Projects
  • Network Analysis
  • Network Monitoring
  • Network Wide Management
  • Password Management
  • Patch Management
  • Percent-Complete Tracking
  • Performance Management
  • Performance Metrics
  • Policy Management
  • Portfolio Management
  • Power Management
  • Predictive Analytics
  • Prioritization
  • Procurement Management
  • Progress Tracking
  • Project Management
  • Project Planning
  • Project Planning/Scheduling
  • Project Templates
  • Project Time Tracking
  • Project Tracking
  • Project Workflow
  • Projections
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Alerts
  • Real-time Updates
  • Release Management
  • Remediation Management
  • Reminders
  • Remote Access/Control
  • Remote Monitoring & Management
  • Remote Update / Installation
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Resource Management
  • Role-Based Permissions
  • SSL Security
  • Sarbanes-Oxley Compliance
  • Scheduled / Automated Reports
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Self Service Portal
  • Server Monitoring
  • Service Catalog
  • Service Level Agreement (SLA) Management
  • Service Reporting
  • Software Management
  • Status Tracking
  • Summary Reports
  • Supplier Management
  • Synchronization Scheduling
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Template Management
  • Third Party Integrations
  • Threat Response
  • Time & Expense Tracking
  • Time Tracking
  • To-Do List
  • Traditional Methodologies
  • Uptime Reporting
  • Usage Tracking/Analytics
  • VPN
  • Version Control
  • Virtual Machine Monitoring
  • Vulnerability Scanning
  • Web Traffic Reporting
  • Workflow Configuration
  • Workflow Management

Integrations

  • Total integrations5
  • Asana
  • Basecamp
  • Box
  • Dropbox Business
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft Teams
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Trello
  • Zapier
  • Zendesk
  • Total integrations29
  • Asana
  • Basecamp
  • Box
  • Dropbox Business
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft Teams
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Trello
  • Zapier
  • Zendesk