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Function Point vs ServSuite Comparison

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Overview

Function Point alleviates the chaotic nature of operating creative agencies, internal marketing teams and professional service...

Category Leaders

ServSuite is a field service management solution designed for pest control, lawn care and arbor care businesses to manage...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from
$

37

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

55

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

90

76

21

2

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

5

4

3

2

1

67

46

16

5

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
88%
would recommend this app

Pros

Very solid and dependable, excellent QuickBooks integration with good support when needed. By addressing multiple needs - time tracking, estimating and invoice preparation, much time was saved.

RN

Robert N.

Overall we have enjoyed it, we are about to get our quickbooks integrated, so that will be nice - hope that it works great.

AW

Alicia W.

The software is so user friendly you can figure almost everything out yourself and if not they have a very helpful support team that will help you with your issue.

AR

Anonymous Reviewer

Pros

For what you pay the customer service from the company is amazing and makes the product the perfect fit for any company.

DE

Daniel E.

I love many features of the ServSuite software. We especially love the scheduler feature.

JL

Jennifer L.

I am very happy with it, I started using this program many years ago, early 2000, so about 20 years watching it grow and become a very competitive service.

cs

christopher s.

Cons

My biggest complaint is that when you make a mistake or key something that needs clarification, a dialog box requiring an action comes up nowhere near where you're currently working on the page.

AR

Anonymous Reviewer

We've had to create projects for all of these but it then becomes confusing which job number we're referring to.

MD

Madeline D.

Not to mention most of us were project managing out of email. Things were falling through the cracks and it was difficult to track how much time we were actually spending on projects.

PS

Priscilla S.

Cons

That you guys insist on doing updates that destroy the current program and cause all sorts of issues that no one seems to know how to fix.

LM

Laura M.

The only negative experience I’ve had was when they assigned me an intermediate representative, He was slow to respond and often had to get back to me with a question. He is no longer with Ser Suite.

RW

Randy W.

I have tried, but it is horribly complicated - to me. And the #1 complaint I have always had is there is no simple report to tell you how many new customers you signed up in a given time frame.

JL

Jennifer L.

  • Vendor responds to reviews
  • Last review4 months ago
  • Vendor responds to reviews
  • Last review7 days ago

Key features

  • Total features83
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Assignment Management
  • Audit Management
  • Automated Scheduling
  • Barcode / Ticket Scanning
  • Billing & Invoicing
  • Budget Management
  • Business Process Automation
  • Calendar Management
  • Campaign Management
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Commenting/Notes
  • Configurable Workflow
  • Contact Management
  • Content Management
  • Contract/License Management
  • Cost-to-Completion Tracking
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Portal
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Visualization
  • Deadline Management
  • Digital Signature
  • Dispatch Management
  • Document Management
  • Document Review
  • Document Storage
  • Drag & Drop
  • Electronic Payments
  • Electronic Signature
  • Employee Management
  • Equipment Management
  • Estimating
  • File Management
  • File Sharing
  • Fleet Management
  • For Arborists
  • For Lawn Care
  • For Pest Control Companies
  • Forms Management
  • GPS
  • Gantt/Timeline View
  • Idea Management
  • Inspection Management
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Job Costing
  • Job Management
  • Job Scheduling
  • Kanban Board
  • Marketing Calendar
  • Milestone Tracking
  • Mobile Access
  • Mobile Signature Capture
  • Multiple Projects
  • Percent-Complete Tracking
  • Performance Metrics
  • Pest Activity Tracking
  • Pesticide Usage Tracking
  • Photos / Images
  • Portfolio Management
  • Prioritization
  • Progress Tracking
  • Project Management
  • Project Planning
  • Project Planning/Scheduling
  • Project Templates
  • Project Time Tracking
  • Project Tracking
  • Project Workflow
  • Projections
  • QuickBooks Integration
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Recurring Appointments
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Resource Management
  • Role-Based Permissions
  • Routing
  • SMS Messaging
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Status Tracking
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Template Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • To-Do List
  • Traditional Methodologies
  • Vegetation Mapping
  • Work Order Management
  • Workflow Configuration
  • Workflow Management
  • Total features62
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Assignment Management
  • Audit Management
  • Automated Scheduling
  • Barcode / Ticket Scanning
  • Billing & Invoicing
  • Budget Management
  • Business Process Automation
  • Calendar Management
  • Campaign Management
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Commenting/Notes
  • Configurable Workflow
  • Contact Management
  • Content Management
  • Contract/License Management
  • Cost-to-Completion Tracking
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Portal
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Visualization
  • Deadline Management
  • Digital Signature
  • Dispatch Management
  • Document Management
  • Document Review
  • Document Storage
  • Drag & Drop
  • Electronic Payments
  • Electronic Signature
  • Employee Management
  • Equipment Management
  • Estimating
  • File Management
  • File Sharing
  • Fleet Management
  • For Arborists
  • For Lawn Care
  • For Pest Control Companies
  • Forms Management
  • GPS
  • Gantt/Timeline View
  • Idea Management
  • Inspection Management
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Job Costing
  • Job Management
  • Job Scheduling
  • Kanban Board
  • Marketing Calendar
  • Milestone Tracking
  • Mobile Access
  • Mobile Signature Capture
  • Multiple Projects
  • Percent-Complete Tracking
  • Performance Metrics
  • Pest Activity Tracking
  • Pesticide Usage Tracking
  • Photos / Images
  • Portfolio Management
  • Prioritization
  • Progress Tracking
  • Project Management
  • Project Planning
  • Project Planning/Scheduling
  • Project Templates
  • Project Time Tracking
  • Project Tracking
  • Project Workflow
  • Projections
  • QuickBooks Integration
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Recurring Appointments
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Resource Management
  • Role-Based Permissions
  • Routing
  • SMS Messaging
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Status Tracking
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Template Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • To-Do List
  • Traditional Methodologies
  • Vegetation Mapping
  • Work Order Management
  • Workflow Configuration
  • Workflow Management

Integrations

  • Total integrations5
  • Asana
  • Basecamp
  • Box
  • Dropbox Business
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft Teams
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Trello
  • Zapier
  • Zendesk
  • Total integrations1
  • Asana
  • Basecamp
  • Box
  • Dropbox Business
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft Teams
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Trello
  • Zapier
  • Zendesk