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Function Point vs Soon Comparison

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Overview

Function Point alleviates the chaotic nature of operating creative agencies, internal marketing teams and professional service...

Soon is a cloud-based scheduling and collaboration tools for customer service teams. The platform provides tools for managing...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$

37

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

9

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

90

76

21

2

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

4.6

5

4

3

2

1

19

6

1

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

Pros

Very solid and dependable, excellent QuickBooks integration with good support when needed. By addressing multiple needs - time tracking, estimating and invoice preparation, much time was saved.
Overall we have enjoyed it, we are about to get our quickbooks integrated, so that will be nice - hope that it works great.
The software is so user friendly you can figure almost everything out yourself and if not they have a very helpful support team that will help you with your issue.

Pros

The good overview, the easy access and very good help and quick responses from the developers for requests of new functions.
Pleasant intuitive UI, intelligent UX design. Responsive support team, lets me keep all team communication in one place for my sanity aaa.
Me and my collegues arent pleased with Soon. Soon gives us more questions then help.

Cons

My biggest complaint is that when you make a mistake or key something that needs clarification, a dialog box requiring an action comes up nowhere near where you're currently working on the page.
We've had to create projects for all of these but it then becomes confusing which job number we're referring to.
Not to mention most of us were project managing out of email. Things were falling through the cracks and it was difficult to track how much time we were actually spending on projects.

Cons

Sometimes there is an error, probably something with cookies so when you delete them it is fixed.
As a user, it is frustrating to not have visibility on other users' schedules. This may be an option open to administrators--I don't know).
Absolutely none, if there's something you don't like they will adjust Soon to your preferences.
  • Vendor responds to reviews
  • Last review11 days ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features98
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Action Item Tracking
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Assignment Management
  • Attendance Management
  • Attendance Tracking
  • Audit Management
  • Availability Indicator
  • Billing & Invoicing
  • Blended Call Center
  • Budget Management
  • Budgeting/Forecasting
  • Business Process Automation
  • Calendar Management
  • Campaign Management
  • Change Management
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Configurable Workflow
  • Contact Management
  • Content Management
  • Contract/License Management
  • Cost-to-Completion Tracking
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Dashboard Creation
  • Data Import/Export
  • Data Visualization
  • Deadline Management
  • Document Management
  • Document Review
  • Document Storage
  • Drag & Drop
  • Employee Database
  • Employee Scheduling
  • Employee Self Service
  • Employee Time Tracking
  • Event Calendar
  • Event Scheduling
  • File Management
  • File Sharing
  • Forms Management
  • Gantt/Timeline View
  • Group Scheduling
  • Idea Management
  • Inbound Call Center
  • Inbox Management
  • Invoice Management
  • Kanban Board
  • Labor Forecasting
  • Leave Tracking
  • Marketing Calendar
  • Messaging
  • Milestone Tracking
  • Mobile Access
  • Multi-Location
  • Multiple Projects
  • Online Booking
  • Online Time Clock
  • Outbound Call Center
  • Percent-Complete Tracking
  • Performance Metrics
  • Planning Tools
  • Portfolio Management
  • Prioritization
  • Productivity Analysis
  • Profitability Analysis
  • Progress Tracking
  • Project Accounting
  • Project Estimating
  • Project Management
  • Project Planning
  • Project Planning/Scheduling
  • Project Templates
  • Project Time Tracking
  • Project Tracking
  • Project Workflow
  • Projections
  • QuickBooks Integration
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Scheduling
  • Real-time Updates
  • Recurring Tasks
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Request Assignment
  • Resource Allocation & Planning
  • Resource Management
  • Resource Scheduling
  • Role-Based Permissions
  • Schedule Distribution
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Shift Swapping
  • Skills Tracking
  • Status Tracking
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Template Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Off Requests
  • Time Tracking
  • Timesheet Management
  • To-Do List
  • Traditional Methodologies
  • User Management
  • Vacation/Leave Tracking
  • Variable Workforce
  • Workflow Configuration
  • Workflow Management
  • Total features50
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Action Item Tracking
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Assignment Management
  • Attendance Management
  • Attendance Tracking
  • Audit Management
  • Availability Indicator
  • Billing & Invoicing
  • Blended Call Center
  • Budget Management
  • Budgeting/Forecasting
  • Business Process Automation
  • Calendar Management
  • Campaign Management
  • Change Management
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Configurable Workflow
  • Contact Management
  • Content Management
  • Contract/License Management
  • Cost-to-Completion Tracking
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Dashboard Creation
  • Data Import/Export
  • Data Visualization
  • Deadline Management
  • Document Management
  • Document Review
  • Document Storage
  • Drag & Drop
  • Employee Database
  • Employee Scheduling
  • Employee Self Service
  • Employee Time Tracking
  • Event Calendar
  • Event Scheduling
  • File Management
  • File Sharing
  • Forms Management
  • Gantt/Timeline View
  • Group Scheduling
  • Idea Management
  • Inbound Call Center
  • Inbox Management
  • Invoice Management
  • Kanban Board
  • Labor Forecasting
  • Leave Tracking
  • Marketing Calendar
  • Messaging
  • Milestone Tracking
  • Mobile Access
  • Multi-Location
  • Multiple Projects
  • Online Booking
  • Online Time Clock
  • Outbound Call Center
  • Percent-Complete Tracking
  • Performance Metrics
  • Planning Tools
  • Portfolio Management
  • Prioritization
  • Productivity Analysis
  • Profitability Analysis
  • Progress Tracking
  • Project Accounting
  • Project Estimating
  • Project Management
  • Project Planning
  • Project Planning/Scheduling
  • Project Templates
  • Project Time Tracking
  • Project Tracking
  • Project Workflow
  • Projections
  • QuickBooks Integration
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Scheduling
  • Real-time Updates
  • Recurring Tasks
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Request Assignment
  • Resource Allocation & Planning
  • Resource Management
  • Resource Scheduling
  • Role-Based Permissions
  • Schedule Distribution
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Shift Swapping
  • Skills Tracking
  • Status Tracking
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Template Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Off Requests
  • Time Tracking
  • Timesheet Management
  • To-Do List
  • Traditional Methodologies
  • User Management
  • Vacation/Leave Tracking
  • Variable Workforce
  • Workflow Configuration
  • Workflow Management

Integrations

  • Total integrations5
  • Asana
  • Basecamp
  • Box
  • Dropbox Business
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Trello
  • VisitorTrack
  • Zapier
  • Zendesk
  • Total integrationsN/A
  • Asana
  • Basecamp
  • Box
  • Dropbox Business
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Trello
  • VisitorTrack
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Function Point logo

Function Point

Daily time tracking, typically smooth experience

Reviewed 4 years ago
Pros

Timesheet interface is easy to navigate and like how tasks move forward week-to-week; dashboard is easy to navigate

Cons

Timesheets should alert you sooner when entering duplicate jobs; completing tasks is tedious and requires too many clicks

Vendor response

We appreciate you sharing your feedback with us, Olivia!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Function Point logo

Function Point

Function point review

Reviewed 3 years ago
Pros

Very pleasing for the data to look at. Helpful for everyday use on our group to visualize more our project.

Cons

Maybe some upgrade for this product soon. This might help to improve the software to more convenient features.

Function Point vs. Soon

See how Function Point and Soon stack up against each other by comparing features, pricing, ratings, integrations, security & more.