Function Point vs Workamajig Comparison

Easy User Friendly Multiple Reporting Functions

When it goes down, it goes down. Issue with voided checks at time. A glitch I need to check into Cost for Storage too high

Hi Loretta, Thank you for your honest review! Our Admin team will follow up re storage to make sure you've got the right setup for what you need and to see if we can get those costs down for you. Esther @ Team Workamajig

I've found Workamajig to be easy to navigate, using a bare-bones approach that makes it intuitive to find what you're looking for.

The calendar function can be confusing to understand.

It is somewhat user friendly and straight to the point

The icons are small, software seems to be outdated

We appreciate your feedback as we are constantly working to better our user experience. We recently released our Platinum interface and have resources available for our Platinum users including new walk-throughs to help navigate the interface as well as tips listed in this link: http://help.workamajig.com/platinum-tips. Our support team is happy to review any questions at support@workamajig.com. Best regards, Megan Ivan Team Workamajig

The search function is kind of nice. It has a TON of features. It integrates well with Quick Books.

There's so much. The super unconventional UI layout and structure that requires so much from users to learn. Every day someone has to ask the admin how to even do the most basic functions. No one knows how it works, or comes close to using it to its full potential. It's slow. It crashes sometimes, losing people tons of time doing timesheets. Creating new jobs is a hassle. I can keep going.

I love the schedules function so you can see where the project has been and where it's going. Extremely helpful!

Sometimes I feel like it's cumbersome to enter time to each project.

Hi there, We appreciate your feedback. I'm glad to hear you're enjoying our product, and I'd like to make your experience even better! We'd be happy to review your time entry process with you, and the various time entry methods available to you. To set up a review call, please reach out to support@workamajig.com. Regards, Hannah Team WMJ

It is pretty simple to navigate. I mainly use it to book media orders and find that pretty streamlined.

The search function could use some work. I sometimes have difficulties finding a PO that has already been entered.

Timesheet capabilities. I don't use it for much else at this point, I use Outlook Tasks to keep track of what you call "my activities".

No integration with Outlook or Google Calendar. The search function doesn't seem fully developed, doens't always populate the things we are looking for. Requires a lot of refreshing. No mobile app. There is not a great personal task option, not everything I need to complete needs to be on an activity.

We appreciate your honest feedback, as it gives us the opportunity to continue to improve our product. There are available solutions to the specific issues mentioned and we'd love to help you resolve them, but don't want to get too granular on this thread. Included is a link to our help guide about calendar sync options with Google/Exchange: http://help.workamajig.com/calendar-overview Also, we are happy to provide training on our Platinum interface and how to use the phone browser for time entry and calendar functions. Our team is waiting at support@workamajig.com to help you. Best regards, Megan Team WMJ

What I like most is the ease of use and how intuitive it is. From day 1 our company adapted quickly to the use. I still think we are not using the program to its full potential. The email notification & diary function is a awesome time saver.

So far nothing has really come off as least likeable.

Hi Tim, Thank you for sharing your experience with Workamajig. It's great to hear that you've gained value and saved time by using our product. If you have any questions or would like to review your use of the program, please feel free to reach out to support@workamajig.com - we're here to help! Regards, Hannah Team WMJ [: ]

I can quickly see what projects/tasks I have due and easily track the hours I've put into a project.

The collaboration function is lacking. Also, once I click off on a task it's hard to find a project again. It would be better to see open projects as a whole, rather than just current tasks.

Hi Nicole, We'd love to followup to show you the new Deliverables and other new features built into Platinum upgrade to make things easier to do in Workamajig. Our support team will reach out to you.

Software is comprehensive. It's all there. Once you know how to find everything, at least.

Software feels pretty antiquated, like something out of the 90s. Easy of use isn't there -- and Platinum, which was meant to address this is just a lot less straight-forward than original (plus seems to not have all the same features).

We appreciate your honest feedback, as it gives us the opportunity to continue to improve our product. We offer complimentary training on the Platinum interface and have resources available for our Platinum users including new walk-throughs to help navigate the interface as well as Platinum tips listed in this link: http://help.workamajig.com/platinum-tips. Our team is also happy to address questions at support@workamajig.com Best regards, Megan Team WMJ

The recent upgrade to Workamajig Platinum has shown a lot of improvements. The features are more user friendly. We use it to manage our projects with the design/creative team. So this is a way for the design team to track their workload and the marketing consultants can submit their projects and get schedules set-up. Also nice to track exactly when and what messages have been communicated about a project, it's nice to have a reference point in case a deadline gets missed. Our admin on the tool was very happy with the customer service and they even made some specific improvements based on our requests.

User interface still feels a little clunky, it's not as streamlined and intuitive as it could be. Not a lot of automation, you have to take a lot of time to set every project up correctly and move it through the process. The app its self is also very slow.

It allows me to track my time, as required by my company.

The overall UI seems clunky and difficult to navigate. As a disclaimer, I use platinum which I know is still beta. The endless amount of sidebar pull-out drawers is a confusing and difficult way to structure this type of software. It's very easy to lose your place. I'm a fairly minimal user of Workamajig at this point, my main uses are tracking time in my time sheet, marking tasks complete, and reviewing the schedule to see who should receive the ticket next.

Hi there, Thank you for your review of Workamajig. All of the functions you mentioned can be done straight from the Task Card from the Today-Creatives screen. You can enter time, mark task as completed, and by using the Folder icon you can quickly navigate to the Schedule of the related project. They can also switch to the task grid view to expand the row to enter time/mark as completed without opening up side panels. Please feel free to reach out to support@workamajig.com and we'll be happy to walk through this with you. Regards, Hannah Team WMJ [: ]

Looked good in theory - integrating estimates, time, billing, project management, etc.

Where do I start? No undo function, not designed for retainer clients , basic stuff like settings a date is completely illogical - seriously stupid (have to choose duration then depending where you click it moves the other date. I e you can’t choose a start date rand a duration and have it simply create the end date. It default calculated from end date). Single worst piece of software I have ever had and I’m embarrassed that I was one of the biggest advocates to move to it. Designed for shops the churn out tasks, not full service marketing agencies.

Web-based software makes it easy to access from any computer. Time entry is intuitive. Ability to copy weeks handy for longer projects. Ability to run reports on project time spent seems robust.

Seems very complicated overall. Ability to search on legacy version seems limited, Platinum seems to have fixed this.

The ability to database information on projects, while documenting time and costs, is relatively simple.

The inability to replicate a whole line, copy, paste and save information, for example repeating a repetitive activity in a single step would enhance the tool. Often now the javascripted version, that I prefer, crashes. The Platinum version with just browser operations is not well laid out, and the icons are confusing, if there were more complete dropdown or pop-up descriptors when mousing over operational elements, that'd be an improvement. The help function provides a long list of all possible responses upon inputting a search query. Suggest a limit to the top 10 matches with the potential to get all responses with another click.

Hi Scott, Thank you for sharing your feedback; the areas that work well and the ones we can improve upon. We are constantly working to better our user experience. Please feel free to reach out if you encounter any issues at support@workamajig.com. Best regards, Megan Ivan Team WMJ