Gusto - 2026 Pricing, Features, Reviews & Alternatives

Reviewers appreciate Gusto's Direct Deposit feature for its reliability and efficiency. They highlight the ability to split payments across multiple bank accounts and make changes easily. Users report receiving timely notifications and seamless payroll processing. They find it convenient for both employees and employers, reducing the need for paper checks and manual adjustments. Some users mention occasional issues with late payments, but overall, they value the automated and secure nature of Gusto's Direct Deposit feature. Of the 111 Gusto users who gave detailed accounts of their use of Direct Deposit, 97% rated this feature as important or highly important.

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Highly relevant

“It will show you that it's on its way with a deposit date, but no paystub until it has been deposited.”

HM

Heather M.

Online Platform Coordinator

“Most payroll companies, the banks will release funds to employee's accounts once it clears the employer's account. But with Gusto the funds don't clear the account until it the day employees are to be paid.”

GL

Gabrielle L.

Director

“It also offers features like PTO tracking and direct deposit, which makes handling work-life balance more straightforward.”

Chelsea B.

Graphic Designer

Users report that Gusto's Payroll Reporting is detailed and easy to generate. They appreciate the ability to download reports in various formats like PDF and CSV. Reviewers find the integration with QuickBooks helpful for accurate financial record-keeping. They mention the convenience of custom reports and the system's ability to handle tax reporting efficiently. Some users note occasional issues with report accuracy and syncing with state agencies, but overall, they value the comprehensive reporting capabilities. Of the 71 Gusto users who gave detailed accounts of their use of Payroll Reporting, 93% rated this feature as important or highly important.

Reviewers indicate that Gusto simplifies Payroll Management with automated processes and integration with timekeeping systems. They appreciate capabilities like auto-run payroll for salaried employees and the ability to handle various pay types. Users find it easy to make changes and manage employee compensation. They report that Gusto's reminders and notifications help ensure timely payroll processing. Some users mention occasional delays and issues with bank updates, but generally, they find the system efficient and user-friendly. Of the 117 Gusto users who gave detailed accounts of their use of Payroll Management, 92% rated this feature as important or highly important.

Users highlight Gusto's Tax Compliance capabilities as a major benefit, noting that it helps avoid penalties by ensuring accurate payroll tax calculations and timely filings. They appreciate the automatic generation of W-2 and 1099 forms and the system's ability to handle multi-state tax regulations. Some reviewers report issues with customer support and occasional errors in tax payments, but overall, they value the peace of mind Gusto provides in managing tax compliance. Of the 86 Gusto users who gave detailed accounts of their use of Tax Compliance, 91% rated this feature as important or highly important.

Reviewers find Gusto's W-2 Preparation feature efficient and time-saving. They appreciate that employees can easily access and download their W-2 forms from their accounts. Users report that Gusto handles the preparation and distribution of W-2s accurately and promptly, reducing the administrative burden during tax season. They also value the option for electronic or mailed copies. Some users mention occasional delays, but overall, they find this aspect of Gusto very helpful. Of the 78 Gusto users who gave detailed accounts of their use of W-2 Preparation, 88% rated this feature as important or highly important.

Users report that Gusto's Self Service Portal is user-friendly and intuitive. They appreciate the ability for employees to access pay stubs, tax forms, and benefits information independently. Reviewers highlight the convenience of managing onboarding, updating personal information, and tracking hours without needing HR assistance. They find the portal reduces administrative tasks and improves efficiency. Some users note limited use of the capability, but generally, they find it valuable and easy to navigate. Of the 50 Gusto users who gave detailed accounts of their use of Self Service Portal, 84% rated this feature as important or highly important.