Hub Planner Reviews - Page 4

It is good, that you have a tool where you can track the time you need to work on several projects and generate reports from it. Integrating it with other tools is also a nice feature (such as invoicing tools).

There are several small things that could be done much better, just to mention a few: - Include easy to use categories within one project, so that you can track time on task level - To make tracking time even easier include a start/stop timer function - When approving time cards for my employees and finding a mistake: In order to change the mistake, I need to deny the timecard, change the screen, go into editing mode for my employee and then edit, approve (on behalf of employee), change screen again to finally approve the timecard. Why not edit/approve the timecard directly on the approval screen for admins? - Decimal numbers of time tracking are screwed when exporting them to excel

Hello Isabella, Appreciate you taking the time to submit your review of Hub Planner. I agree, there are some things that can be improved for sure. Thanks for the suggestions, they are really helpful especially around the Timesheets function. We most certainly will take these and hopefully you will see them implemented in the near future. On your point for booking categories within one project....

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It's affordable, extensible, good to look at, and easy to use.

There aren't really any detractors to this one. Perhaps it's not a high-powered analysis tool, but the dashboards it does supply are quite thorough out of the box, and more than likely to meet all the needs of the vast majority of companies.

There are a wide range of features and it is very customisable to suit our needs.

There are some limitations as it is not 100% customisable, but these are mainly small things, for example our working hours divide to be 7.25 a day (and 7 on Fridays) but it doesn't allow us to allocate smaller than 1 hour or half an hour. Also, on a laptop screen, it doesn't have a great view. Everything is quite chunky which makes it hard to view a few people's schedules at the same time. It would be easier if the customer support team shared individual email addresses rather than a generic one for the whole team so that you can continue conversations with a specific person.

Hello Ellie, Capacity Planning and the ability to measure the scheduled versus actuals is a core competency of Hub Planner, I'm happy to hear that this is working well for you and your team. Especially in this current pandemic, Hub Planner has really helped a lot of teams keep up performance levels and track who is working on what and who is available. Thanks for your feedback. I myself have...

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I get a quick overview of the projects/tasks that have been assigned to me. What's also good, is that I can use my company account to log into the site and don't need a separate account. I can also view the assignment of my teammates which all helps us if we need to shuffle some things arround.

To get informatino of an entry, I have to hover it with the mouse, to wait for the tooltip which takes a few seconds. I would prefer if there was another way to quickly view the details of an entry (maybe there is, but I couldn't find one).

Thanks for submitting the review. Super glad all is working well for you. I note you need a more 'instant' view of the booking details? If you click on the settings cog (top right) a pop up will appear. Scroll to 'Tool Tip' and select 'Instant' or some of the other options if you prefer. Hope that helps? Thanks again, Team Hub Planner

We use the timesheets tool everyday and is vital to our company

Development of new features can be slow

What can we say, we've got great customers! Their ideas are brilliant! Of course, time to develop can indeed vary depending on the depth of work and time required to develop a new feature. Some are straightforward and easy, others are more challenging especially if they have integrating knock on effects throughout the system. We really do appreciate our customers ideas and suggestions, so many have been put into production throughout the years. Keep them coming! Fyi we will be releasing a new version of Timesheets soon enough. Keep an eye out for it. Thanks again, Team Hub Planner

Hub Planner is a great visual tool to easily plan your capacity and make quick decisions. The user-interface is extremely well-designed and easy to use. The search (filter bar) capabilities to sort through your resource pool and look for specific set of skills is my all-time favorite! The custom reports section is also what makes Hub Planner great as you can really pick and choose the exact information you need. Finally, if something is missing or if you need assistance the support team in AMAZING! I can't tell them enough how impressed I am with their customer service every time I have a question or simple feedback!

It's hard to find something that I don't like about Hub Planner. Of course, there is always room for improvement and as a user you can participate by voting on features you would like to see them implement next. Although I hear the API works great, (I'm not a programmer) my dream feature to automate my report needs and some other tasks would be a way to connect directly to the database. Otherwise, Hub Planner is almost perfect :)

The ease with which you can create resources and plan them on projects. Timewise, PMs get to save a lot of time to visualize their resource planning and in a snap can decide who to move and where, whenever needed

I cannot track time on individual developments. I need to use Categories for this and with the number of ongoing projects, the length of the pull down is getting longer, day by day and getting unmanageable.

Thanks so much for taking the time to post your review. Glad Hub Planner is working well for you. We will have some new fresh updates coming soon to the Timesheets that should solve scrolling booking category list. Thanks, Team Hub Planner

We have been using Hub Planner to manage our technical project teams’ resources for over 1 year. We have found it easy to setup new projects and assign and reassign resources. Project managers and engineers are able to easily see who is working where and create reports and view overview resource details in the dashboards.

Could be easier to assign different colours to booking categories

We chose Hub Planner to get serious about resource planning and to move away from spreadsheets and emails. It was very easy to set up to suit our needs. Grouping and filtering resources proved very handy. It integrated our timesheet system which is now much more precise and user-friendly. The recent annual leave feature replaced our previous system and is very easy to manage. The reports are...

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Since this software is still in development, there are features that we would like to have and are not available (yet) - but of course we realise these things take some time. However, we are very happy with the progress and new features added over the course of our use (about 2 years). There are the occasional intermittent issues but the CS team is very quick to sort these out.

As we reached a certain size, it was clear we required a resource management Tool. The IT PMO approached this as part of our annual 'Hack Day', we researched and trialled numerous offerings and ultimately settled on Hubplanner. We had it set up and active within a day. It also has significantly reduced the time and people involvement in our fortnightly resource planning sessions.

We really only use the Resource Management aspect of the software. There are numerous features thatw e already have a working solution in place for. A pro/rata rate for selecting only the services you need would be a great win.,

Hi Meadhbh, thank you so much for your kind words. Appreciate the detailed view from a PM Lead. If we can assist in helping with any of the other features, please do reach out. We will be happy to help you get more out of Hub Planner. "Go raibh maith agut" ;) Best, Team Hub Planner

Integration with the business was easy and the stand-out feature was the resource planning calendar. Easy to schedule projects across our internal and external teams.

The reporting has lots of options but it's not the easiest to use.

Thank you for your kind comments. Sounds like it's working really well for your team. If you would like to schedule some time with us, we would be more than happy to help guide you through the reports in more detail? Just give us a shout via hello@hubplanner.com and our team will assist you. Thanks, Team Hub Planner

Easy planning features that can be viewed through project, resource group or other lenses is powerful. Integrating this to Hub-Planner timesheet functionality was equally simple and reduces the effort users have to do to complete their timesheets due to the pre-population. Data extraction & the ability to build customer reports is straightforward. The help guides are detailed & comprehensive, but if they don't provide the answers, the support team are fantastic & responsive, providing a fast & efficient resolution to any problems or questions.

There are a lot of things you can configure within Hub Planner, but if you want a fully customized solution then Hub Planner may not work for you.

I like what it looks like. The black background and colour scheme is quite nice.

I can't seam to find what I look for without clicking a billion times. There are way too many options and most of them are useless to me.

Hi Sabine, many thanks for taking the time to post your feedback. Perhaps you are right, our thought process is design lead by function. We are redesigning the scheduler as we speak. We would love to chat to you about this if you had the time? We might also take the opportunity to help with streamlining your daily workflow? Best, Team Hub Planner.

Ability to add notes to ongoing work and utilise the planned hours.

lack of notifications on approval of timesheets.

Hello Andre, thanks for posting your review of Hub Planner. Appreciate the suggestion for a new notification. We are in the process of developing a new version of Timesheets which will hopefully include the notification for submitted timesheets. Also, keep an eye out for the new notifications via Slack that will be coming your way very soon. https://hubplanner.com/blog/ Thanks, Team Hub Planner

It's user friendly and easy to use. It helps to report work time.

At the moment I cannot see any disadvantages.

Hi Kris, Thanks for posting your review! Design and usability to key to the Hub Planner user. Super glad you're finding it helpful in your working day. Best, Team Hub Planner

It's interface and experience design are extremely intuitive and fluid. It is easy to toggle back and forth from reviewing a user to a group.

It had nothing to do with the software and more limitations on how our systems would integrate so we did not get to use the project management side of the software as much as we would have liked.

I really like the scheduling tool on this software, it is great to be able to move the allocated projects around with easy as ur schedules are always changing.

I find it complicated to work out who sees what

Hi Hollie, I'm so glad that Hub Planner is working out well for you. This is exactly what we thrive to hear and makes all the hard work so worthwhile, so thank you! In terms of the assigning the different roles and permissions. This is available in Settings -> Roles. However, we have also taken previous customer feedback on board and are in the process of developing this function further that will allow you to customize and streamline access/permissions within Hub Planner. There will be a new section in settings that will take you through this function that is due to be released very soon. Keep and eye: https://hubplanner.com/blog/ Best, Team Hub Planner

Is easy to use and have a lot functions.

I would like to have more options to personalize how the information is presented in my schedule.

Hi Rodolfo, thanks for posting your feedback. Glad you're finding Hub Planner helpful for your workflow. There's always room for improvement and we love that our users take the time to help us with the suggestions and feedback. We are going to be updating the scheduler as a whole in the near future. But in the meantime, you can click the settings cog (top right of the scheduler) to activate the Scheduler Customization menu? There are also some customization options within settings. Do reach out to us if you have any questions on this or indeed, further suggestions on how to improve your Hub Planner experience. We would love to hear them. Best, Team Hub Planner

It is easy to see an view of your whole teams activity and is easy to switch around individuals from task to task and see the impact this will make.

The reporting can be quite fiddly to customise if the standard reports (of which there are plenty) don't exactly fulfill your requirements.

Hi Tim, really glad Hub Planner is working well for you and your team. The Reports are quite vast with lots of functions. I can understand they take some time to get used to. We are trying to cover off on all possible analytic scenarios to help teams better forecast. I find the Reports section of the Knowledge Base helpful and saving my customized templates. Thanks again, Team Hub Planner

Very easy to plan everyone's work and to see what people are working on very quickly

Hubplanner looks terrible on my mobile, I can't "click" on an event to see what notes there are or anything.

Appreciate your eye for a clean design. Right now, the mobile optimization is more functional for sure. Thanks for the feedback, we will look to add this to our scope for sure. Best, Team Hub Planner

The ability to all team members to schedule their own work and give the whole team visibility into resource capacity. We also leverage the time sheet to generate data on time spent per project time and improve our understanding of the resource-cost per project.

Our team works on 100+ projects at once, while an individual may only work on ~10 projects. There isn't a simple way for individuals to view only a list of projects they work on. Even setting up folders for each team members or using tags still requires scrolling through a large amount of projects to find "your list."

Hi Stephanie. Appreciate the feedback. Thank you for posting. A couple of suggestions for the scheduler view: ->Sidebar, users can sort the sidebar as they wish. Just click the 3 vertical dots of a sidebar group. -> Layout views. Click the tv icon to switch up the different layout views of the scheduler. -> My Schedule. Users have access to their own 'My Schedule' group of projects. -> Remove user from Project. If they are no longer working on the project, perhaps remove them temporarily from the project until needed? -> Reports - Allow users to view their data by their own report or dashboard view too. Create a Heat Map or Full Breakdown. ->Do reach out to us if we can help you further. Best, Team Hub Planner

Easi to have an overview of a sub team, of a project. Easy for planning.

Software is a little bit slow. It takes some time before it refreshes after a change.

Hi Nicholas, Thanks for taking the time to submit your review. Super glad Hub Planner has helped with the planning and scheduling of resources and projects. We will keep an eye on the performance logs, but do reach out to us should you see this again? We will investigate there and then. https://hubplanner.com/contact/ Best, Team Hub Planner

I like the ease of use and the ability to navigate multiple functionalities and reporting features quickly.

Include time-charging as a baseline feature. The ability to show actual recorded hours for weeks past.

"For our resource utilization challenges, Hub Planner has been instrumental." Love this quote, thanks Jon! You're making us blush :) Thanks so much for posting your views of Hub Planner. We will have a look at those ideas too. If you had a chance, you might reach out to us and let us know exactly where you would like to see the recorded hours for weeks past that are not showing? https://hubplanner.com/contact/ Thanks, Team Hub Planner