Intervals vs Basecamp Comparison Chart

Summary
Pricing
Details
Top features
Typical customers
Support options
Mobile apps
Android
iPhone/iPad
User reviews
Value for money
Ease of use
Features
Customer support
Users recommended to a colleague
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Security
Audit logs
Encryption
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Security alerts
Access control
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Social presence
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Reviews

Stan Krome

Almost perfect

2017-02-17

My staff wants me to switch to Harvest or even basecamp, I like you guys and continue.

Pros

Time tracking, timer, ease of task assigning, reliable

Cons

Sometimes employees cant figure out where and how to enter their hours and their hours get lost. If they dont use the specific tasks, or task criteria, I dont see their hours. Its weird I know

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No

Response from Pelago


Thank you for weighing in with your feedback, Stan. We appreciate the feedback on the time tracking usability. We are currently working on redesigning the interface and we are improving on time tracking in the process. If you'd like to be a beta tester please reach out to us at support@myintervals.com. We'd love to find out more about how we can help employees understand time tracking better with our redesign.

Intervals Reviews
Intervals
Time tracking, task management, & project management.
Read more
Mark Goldstein

Very Pleased

2016-09-14

I looked at a lot of other systems, including BaseCamp, Asana and a few others that are commonly recommended.

Pros

The biggest 'pro' is that everyone (!) who works at my business uses it and finds that it is very intuitive. Everyone agrees that it makes our work easier and is a pleasure to use. It is very affordable for the features it offers and the numbers of projects/tasks that you can create a big selling point for me was that I could get everything that I needed for about $50 or so per month, without worrying about immediately outgrowing the system. Intervals is very forgiving when errors are made it warns you when you are about to leave a page without saving, for instance, but doesn't bombard you with alerts that aren't needed. It has plenty of room for saving documents and allows comments to be made in Intervals via any email address. It stood out from some other software in that it is also more customizable. Their customer service is excellent, and you can tell that they actually use the software and have thought through and learned what works and what doesn't. A fully-functional timer / timesheet system is another big plus.

Cons

Intervals introduces new features every quarter or so one of the latest is adding files through drag and drop. The lack of drag and drop used to be the biggest con for me, since I upload files often. So, no longer a con. That system could be a little more streamlined, and there are some file management features that I'd like to see improvements on (and which I've recommended to Intervals staff  I love that you can do that and that they actually listen!), such as the ability to organize files into folders (each task sort of acts like a folder, so this is not a big issue in most cases sometimes we have 50 files attached to a task so we have to scroll a bit). Also, the interface design is a little less contemporary than some others. However, these are all very minor, picky issues in comparison to what you get with Intervals software that more than does its job and offers more bang for the buck than its competitors.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Intervals

If it fits with your needs, buy it. You won't be disappointed.

Source: Capterra
Helpful?   Yes   No

Response from Pelago


Mark, thank you for the thoughtful review and your commitment to our software. We're glad to hear Intervals is a good fit for your business.

We appreciate your feedback on document uploads and the interface. It's very helpful feedback.

In regards to the interface, we've recently launched a new look, called Modernistic, that makes Intervals even easier to use. It can be found under the Settings & Defaults / Themes section on your account.

Intervals Reviews
Intervals
Time tracking, task management, & project management.
Read more
Sharon Barcarse

Happy Intervals User Since 2009

2016-09-13

Before using Intervals for my project scheduling, time-tracking and invoicing, I was using a combination of Basecamp and Freshbooks.

Pros

Incredibly easy to use and includes all the features I need for my business in one product

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Pelago


Sharon, thank you for the thoughtful review and your commitment to our software. We're glad to hear Intervals is a good fit for your business.

We've recently launched a new interface, called Modernistic, that makes Intervals even easier to use. It can be found under the Settings & Defaults / Themes section on your account.

Intervals Reviews
Intervals
Time tracking, task management, & project management.
Read more
Kevin Betz

A fast and reliable tool for task management.

2018-05-08

Pros

-You can create recurring events for tasks which repeat after a fixed time interval.

Cons

It's difficult to track how much time was spent on a task because it doesn't have any time tracking capabilities.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Basecamp Reviews
Basecamp
Flexible project management & team communication tool
Read more
Stephen Fullington

Excellent solution for cross-functional teams

2019-02-06

Overall, I love the product and have used it for several of my side businesses when needing to delegate and elevate to our design and customer service teams.

Pros

I absolutely love the way this aggregates user input related to tasks. It makes it very easy to assign, communicate, and manage important tasks amongst cross-functional teams.

Cons

It's different from other tools I've used like teamwork and intervals. It's unique and I know plenty of teams that love it but I struggle to get used to it and prefer a more classic navigational experience.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Basecamp Reviews
Basecamp
Flexible project management & team communication tool
Read more