Intervals vs Knack Comparison

Add to Compare

Overview

Discover a better way to track your time and manage your task with Intervals. More than simple time tracking, less than enterprise...

Knack helps organizations empower everyday innovators to solve real-world problems. By leveraging Knack’s intuitive platform...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$29.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$39.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.5

(66)

5

4

3

2

1

39

21

6

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

4.4

(64)

5

4

3

2

1

39

16

5

3

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

Pros

Nice API, you can take all your data and do whatever you want with it. The request management system is pretty good.
Its flexibility and ease of use put Intervals in a class all its own in my opinion. Works great for our needs.
Fourth, the ability to export any report to Excel, PDF, etc. is fantastic. Every app should provide consistent output format in various file formats, if that makes sense.

Pros

Overall, Knack is a fine product, and it was easy to implement and use. However, I do think there are better products out there, and I didn't find it to be worth the price tag given our needs.
One more point can easily be gained by paying attention to the community, which are the fans of their business. The other point can be gained by adding better standard features and design features.
There are a lot of useful options such as searching, various forms and tables. I find it easy to customize although having little background in programming helps but not required.

Cons

Intervals introduces new features every quarter or so one of the latest is adding files through drag and drop. The lack of drag and drop used to be the biggest con for me, since I upload files often.
We have integrated it via its API with our in-house issue tracking software: the integration was a little awkward but once set-up hasn't given us any problems.
The main weak point for us is not having the choice of unit of measure for times. Actually we base our proposals and contracts on days, not on hours.

Cons

The lack of support and the turn around time for support is difficult. For companies that use as an integral part of their business it is risky for an ordering system, etc.
Fairly expensive considering how unpolished the software is and how woefully awful their customer support is.
Main troubling issue is with how pages and views get created with every menu and link you add. Causing a quickly overwhelming page structure and sitemap.
  • Vendor responds to reviews
  • Last review2 days ago
  • Vendor responds to reviews
  • Last review4 months ago

Key features

  • Total features104
  • API
  • Access Control
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Ad hoc Query
  • Ad hoc Reporting
  • Application Integration
  • Approval Process Control
  • Archiving & Retention
  • Assignment Management
  • Audit Trail
  • Auditing
  • Authentication
  • Automated Scheduling
  • Automatic Backup
  • Automatic Notifications
  • Batch Processing
  • Billing & Invoicing
  • Budget Control
  • Burndown Charts
  • Calendar Management
  • Calendar Sync with Google
  • Categorization
  • Change Management
  • Charting
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Collaborative Review
  • Collaborative Workspace
  • Commenting
  • Communication Management
  • Communications Calendar
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Credit Card Integration
  • Credit Card Processing
  • Custom Charts
  • Custom Development
  • Custom Forms
  • Customizable Branding
  • Customizable Categories
  • Customizable Reporting
  • Dashboard Creation
  • Data Filtering
  • Data Import
  • Data Import/Export
  • Data Migration
  • Data Visualization
  • Database Integration
  • Deadline Management
  • Digital Signature
  • Document Management
  • Document Storage
  • Drag & Drop Interface
  • Email Alerts
  • Email Integration
  • Email Invitations & Reminders
  • Email Notifications
  • Estimating
  • Event Ticketing
  • Expense Tracking
  • File Management
  • File Transfer
  • Forms Management
  • Gantt Charts
  • Geographic Maps
  • Geolocation
  • History Tracking
  • Invoice Management
  • Job Tracking
  • Milestone Tracking
  • Multi-Department / Project
  • Multiple Projects
  • PCI DSS Compliance
  • Password Management
  • Permission Management
  • Planning Tools
  • Prioritizing
  • Productivity Reporting
  • Progress Reports
  • Progress Tracking
  • Project Accounting
  • Project Budgeting
  • Project Estimating
  • Project Management
  • Project Notes
  • Project Planning
  • Project Templates
  • Project Time Tracking
  • Project Tracking
  • Project Workflow
  • Projections
  • Purchase Order Management
  • Ratings & Reviews
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Real Time Updates
  • Receipt Management
  • Records Management
  • Reminders
  • Reporting & Statistics
  • Resource Management
  • Role-Based Permissions
  • SEO Management
  • SSL Security
  • Search Functionality
  • Secure Data Storage
  • Self Service Portal
  • Single Sign On
  • Status Reporting
  • Status Tracking
  • Summary Reports
  • Support Ticket Management
  • Support Ticket Tracking
  • Tagging
  • Task Management
  • Task Planning
  • Task Scheduling
  • Task Tracking
  • Team Calendars
  • Template Management
  • Third Party Integration
  • Time & Expense Tracking
  • Time Clock Integration
  • Timeline Management
  • Timer
  • Timesheets
  • To-Do List
  • URL Customization
  • User Management
  • Version Control
  • Website Integration
  • Work History
  • Workflow Management
  • eCommerce Integration
  • iCalendar Support
  • Total features61
  • API
  • Access Control
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Ad hoc Query
  • Ad hoc Reporting
  • Application Integration
  • Approval Process Control
  • Archiving & Retention
  • Assignment Management
  • Audit Trail
  • Auditing
  • Authentication
  • Automated Scheduling
  • Automatic Backup
  • Automatic Notifications
  • Batch Processing
  • Billing & Invoicing
  • Budget Control
  • Burndown Charts
  • Calendar Management
  • Calendar Sync with Google
  • Categorization
  • Change Management
  • Charting
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Collaborative Review
  • Collaborative Workspace
  • Commenting
  • Communication Management
  • Communications Calendar
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Credit Card Integration
  • Credit Card Processing
  • Custom Charts
  • Custom Development
  • Custom Forms
  • Customizable Branding
  • Customizable Categories
  • Customizable Reporting
  • Dashboard Creation
  • Data Filtering
  • Data Import
  • Data Import/Export
  • Data Migration
  • Data Visualization
  • Database Integration
  • Deadline Management
  • Digital Signature
  • Document Management
  • Document Storage
  • Drag & Drop Interface
  • Email Alerts
  • Email Integration
  • Email Invitations & Reminders
  • Email Notifications
  • Estimating
  • Event Ticketing
  • Expense Tracking
  • File Management
  • File Transfer
  • Forms Management
  • Gantt Charts
  • Geographic Maps
  • Geolocation
  • History Tracking
  • Invoice Management
  • Job Tracking
  • Milestone Tracking
  • Multi-Department / Project
  • Multiple Projects
  • PCI DSS Compliance
  • Password Management
  • Permission Management
  • Planning Tools
  • Prioritizing
  • Productivity Reporting
  • Progress Reports
  • Progress Tracking
  • Project Accounting
  • Project Budgeting
  • Project Estimating
  • Project Management
  • Project Notes
  • Project Planning
  • Project Templates
  • Project Time Tracking
  • Project Tracking
  • Project Workflow
  • Projections
  • Purchase Order Management
  • Ratings & Reviews
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Real Time Updates
  • Receipt Management
  • Records Management
  • Reminders
  • Reporting & Statistics
  • Resource Management
  • Role-Based Permissions
  • SEO Management
  • SSL Security
  • Search Functionality
  • Secure Data Storage
  • Self Service Portal
  • Single Sign On
  • Status Reporting
  • Status Tracking
  • Summary Reports
  • Support Ticket Management
  • Support Ticket Tracking
  • Tagging
  • Task Management
  • Task Planning
  • Task Scheduling
  • Task Tracking
  • Team Calendars
  • Template Management
  • Third Party Integration
  • Time & Expense Tracking
  • Time Clock Integration
  • Timeline Management
  • Timer
  • Timesheets
  • To-Do List
  • URL Customization
  • User Management
  • Version Control
  • Website Integration
  • Work History
  • Workflow Management
  • eCommerce Integration
  • iCalendar Support

Integrations

  • Total integrations11
  • Asana
  • Basecamp
  • Box
  • Dropbox Business
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Trello
  • VisitorTrack
  • Zapier
  • Zendesk
  • Total integrations21
  • Asana