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Intervals
Time tracking, task management, & project management.
Value for money rating
4.5
/5
74
Price starts from
49
Per month
Flat Rate
What users say
Price starts from
1
/user
Per month
Pricing model
Free trial
Price starts from
11
Per month
Pricing model
Free trial
Price starts from
10
/user
Per month
Pricing model
Free trial
Price starts from
7
/user
Per month
Pricing model
Free trial
Price starts from
50
Per month
Pricing model
Free trial
Rod J.
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We are are active users of this service but there are many things that it doesn't do well. We find that getting this integrated with our other systems is a challenge and that other products on the market are beginning to offer attractive features. As changing platforms means that we need to change our business practices we are not looking to move (at least in the near term) but at some point other...
Price point is good. It is easy to use.
Lack of features, difficulty in integration
Thank you for taking the time to give us feedback. We understand how integrating Intervals with third-party tools can be a challenge, and it's one of the areas we are improving. We've recently launched a few more integrations, and we're currently evaluating which ones to add next. Our goal is to continue adding the features and integrations that will benefit the majority of our customers the most. We'll be taking your notes into consideration as we do so. Thank you, again, for sharing.
Clark B.
Computer Software, 11-50 employees
Used daily for 2+ years
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The tool is excellent for cross / site, global task management, time tracking and invoicing for time billed on an hourly basis. We also sell software and had to work around some issues to reflect invoices for software sales in the system. We are really looking for request tracking, estimating and resource planning in the same intuitive, simple method as the other features. Intervals folks are fantastic at customer support.. Great rating for the features that exist!
Simple task management and time management in a great web based tools. Intuitive, not over featured which is the plague of many tools. Good reporting, fantastic customer support
We really would like a simple customer inquiry, estimating and resource planning front-end with the same simple interface, not over featured, but covering the 80% of common requests. Invoicing should have an ability to have non-labor invoices kept out from the labor reporting. Payments made on non-labor items seem to subtract from the outstanding balance report which is what is used to determine which customers have outstanding labor items to bill. This has lead to some time against customers projects to not get billed. We have worked around it in a clunky way by creating "For billing purposes only" projects. All these extra projects take from the number of active projects which drives our license cost, but is necessary to avoid missing billing for labor spent on projects
Thank you for the review. We appreciate you taking the time to give us feedback. We've been considering some lightweight estimating and resource planning tools, so thank you for sharing how that would be useful. we'll be sure to update our roadmap if we move forward with any of them. Meanwhile, take a look at the request queue, found under the Tasks tab, for managing customer inquiries. We've also added a lightweight resource allocation report that may help with resource planning.
srilekha k.
Information Technology and Services, 51-200 employees
Used daily for 1-2 years
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I strongly believe I made the right choice going for intervals and its price worth!
Easy time tracking. Gantt charts are good to swap the task dates. During my research, I observed intervals gives a better UI experience.
There are some issues with reporting tools however the support team gives fixes in a day or two. The resource allocation report isn't working at all.
Thank you for taking the time to give us a review. We sincerely appreciate it. With the resource allocation report not working please feel free to submit a bug from within your account and start a ticket with our support team. We can do some troubleshooting and hopefully get the issue resolved.
Verified reviewer
Hospitality, 1,001-5,000 employees
Used daily for 2+ years
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I've used other products for time tracking, and like those much better, but for the price, this works fine.
We generally use for time tracking capabilities only, which is easy from a user perspective. The reporting capabilities are good as well.
It can be somewhat cumbersome to setup and is easy to get too granular. The reporting is good, but would be nice to have easier to use filters. The user interface could use an overhaul.
Verified reviewer
Higher Education, 1,001-5,000 employees
Used daily for 2+ years
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Intervals is a web-based PM tool that can be accessed from anywhere by team members. Project creation, tracking, updates, costing etc. are easily and quickly accomplished on this tool.
Intuitive, extremely user-friendly project management tool. Project creation, task creation, duplication and cost-related features are outstanding.
This is a terrific PM product; so much in fact, that the wealth of other features were almost too overwhelming (and not every feature was used.)
Mark G.
Management Consulting, 1-10 employees
Used daily for 1-2 years
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I purchased Intervals for my small business to make it easier to track and assign tasks. We previously had a system that no one (including me) used because it was not at all intuitive and was a poor fit with what we needed. I looked at a lot of other systems, including BaseCamp, Asana and a few others that are commonly recommended. Intervals was the best fit for what we were seeking.
The biggest 'pro' is that everyone (!) who works at my business uses it and finds that it is very intuitive. Everyone agrees that it makes our work easier and is a pleasure to use. It is very affordable for the features it offers and the numbers of projects/tasks that you can create a big selling point for me was that I could get everything that I needed for about $50 or so per month, without worrying...
Intervals introduces new features every quarter or so one of the latest is adding files through drag and drop. The lack of drag and drop used to be the biggest con for me, since I upload files often. So, no longer a con. That system could be a little more streamlined, and there are some file management features that I'd like to see improvements on (and which I've recommended to Intervals staff I...
Mark, thank you for the thoughtful review and your commitment to our software. We're glad to hear Intervals is a good fit for your business. We appreciate your feedback on document uploads and the interface. It's very helpful feedback. In regards to the interface, we've recently launched a new look, called Modernistic, that makes Intervals even easier to use. It can be found under the Settings & Defaults / Themes section on your account.
Paul M.
Consumer Goods, 501-1,000 employees
Used daily for 2+ years
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We spent 2 months researching all the available software programs and none could meet all our requirements with the exception of Intervals. This software is so simple that our entire company use sit. We set it up in a day and it was operational 2 days latter. The training was simple so all the users felt comfortable in learning it and then advancing to the more powerful features of the software. It was become the base of communication for the company and drives efficiency in reducing non value added activities. Whenever I have a question on a feature or our data, I usually get an answer within an hour. Very fast response.
It is so simple and yet so powerful. I love the reporting and the communication updating. Costs. Their costing model work very well for us. Project updating. Its real time and I am always up to speed with the latest updates on the projects. Timesheets. The method of tracking progress using timesheets is an extremely powerful tool.
I hope this software lasts forever. I cant ever image life without it. Downloading of large data can be better but I can manage
Paul, thank you for the thoughtful review and your commitment to our software. We're glad to hear Intervals is a good fit for your business. We appreciate your feedback. In regards to downloading data, we are continually making optimizations to speed up downloads. If a particular area is slowing down, please let us know so we can focus our efforts. We've recently launched a new interface, called Modernistic, that makes Intervals even easier to use. It can be found under the Settings & Defaults / Themes section on your account.
Thomas S.
Information Technology and Services, 1-10 employees
Used daily for 2+ years
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Since I use the the time management of intervals customer satisfaction has greatly increased due to better delivery timing. Moreover I was able to adjust pricing and project cost calculations neatly, having great statistics and overviews of previous projects at hand. I would recommend this tool to everyone who offers services to customers and works on his/her own account. I reckon to have increased my income by more than 30% due to this valuable software.
Timers at the bottom of the page counting every single second needed for a certain task. Task management with calendar. "Summary" and "Break it down" reports with possibility to create a nice and customisable pdf-version for customers.
Total rates inside projects are always calculated based on time and hourly rate. It could be interesting to be able to assign a total cost independently.
Thomas, thank you for the thoughtful review and your commitment to our software. We're glad to hear Intervals is a good fit for your business. Wow! 30%! That is great news. We've heard this from other customers as well and it never ceases to make our week. We appreciate the feedback on tracking project costs and we've added this idea to our notes. We've recently launched a new interface, called Modernistic, that makes Intervals even easier to use. It can be found under the Settings & Defaults / Themes section on your account.
Jessica H.
Research, 1-10 employees
Used daily for 2+ years
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I manage multiple contracts, different periods of performance, different small teams, different pricing s has done it all for me. I don’t stress when I do invoicing. Ease of reports and estimations for business proposals. Can’t say enough good things
1. Documentation and responsiveness from support. Customer service means everything to my clients, so another company that performs this way to keep me operational is excellent. 2. Ease to implement, change and operate. This is a no fuss-get business done platform. If you’re looking for bubbly themes and widgets, go elsewhere. This streamlines the management of your work in a professional way for...
Nothing I can think of...other than doing the work for me!
Zsombor Z.
Information Technology and Services, 11-50 employees
Used daily for 2+ years
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After trying several time booking and project management software this is the best one that brings together these two things. I am using it for more than 8 years now. It is just great, for small projects and for bigger ones too.
1. Time tracking, easy to track time 2. Simple interface 3. Very nice pricing model 4. Nice API, you can take all your data and do whatever you want with it 5. The request management system is pretty good 6.
1. Very fixed, cannot be configured to custom needs (custom fields would be great) 2. Mobile client for easy time entry would be great 3. Invoicing is not very flexible to cover all needs 4. The user rights / roles system could be a bit better organized 5. The attachment handling could be done better
Zsombor, thank you for the thoughtful review and your commitment to our software. We're glad to hear Intervals is a good fit for your business. We appreciate your feedback. We've added your ideas to our feature development notes. But I also wanted to let you know we are in the early stages of developing a mobile client. We've recently launched a new interface, called Modernistic, that makes Intervals even easier to use. It can be found under the Settings & Defaults / Themes section on your account.
Andre V.
1-10 employees
Used daily for 2+ years
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We have been using Intervals for 6 years and it is still the perfect tool for our engineering company. We trust this tool as our central (and only) hours worked database. We use it to bill our customers, to pay our employees and to follow the progress of of our projects too! It has performed flawlessly for 6 years and it is simply fantastic!!!
- Cloud-based. A must for us as our employees can work from where ever they are - Reliable - never lost data or obtained a bad report - Powerful - The data in the database can be analyzed in many different ways as provided by the built-in reports. Easy export to external processing tools if necessary. - PERFECT for project-based companies. Perfect!
Not much. Some may find it more complicated than simpler tools, but that is the price to pay to enjoy a professional grade tool...
Andre, thank you for the thoughtful review and your commitment to our software. We're glad to hear Intervals is a good fit for your business. We've recently launched a new interface, called Modernistic, that makes Intervals even easier to use. It can be found under the Settings & Defaults / Themes section on your account.
Istvan K.
Information Technology and Services, 1-10 employees
Used daily for 2+ years
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All our activity is based around Time Task. We are using it as incident management tool for IT support and it does a decent job for a more than a fair price.
- easy to use - easy to manage - fair price - good support
- it would be nice to have the possibility to set alerts for a specified date and time - it would be nice to be able to restrict users to set only allowed task statuses
Istvan, thank you for the thoughtful review and your commitment to our software. We're glad to hear Intervals is a good fit for your business. We appreciate your ideas on how we can use date and time alerts and more in-depth user restrictions. We've recently launched a new interface, called Modernistic, that makes Intervals even easier to use. It can be found under the Settings & Defaults / Themes section on your account.
Anand M.
E-Learning, 11-50 employees
Used daily for 6-12 months
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I was using this tool for two years couple of years back and stopped using due to downturn in my business. Now from past 6 months I am using this tool. I found lot of positive changes in several features and interface.
1. setting up custom summery reports at predefined time, custom pie chart reports 2. Comprehensive set of features to set and handle any scale projects. 3. Provision to park the projects for small monthly fee.
1. Too low active projects for the fees 2. Too many features presented upfront...need significant time to explore them before getting started. May be present only top 10 features 80% of standard users use on regular basis and present remaining ones gradually as need basis. 3. Also provide predefined features sets (GUIs) for small / middle size teams or different development processes such as water fall method or Agile method etc
Dmitri B.
Oil & Energy, 1-10 employees
Used daily for 2+ years
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What we really appreciate is attention to details. One of the best user interfaces (UI) out of many web applications we used for the last 3 or 4 years. Very intuitive. Reporting tools are priceless! Overall a great application, would recommend it to anyone wholeheartedly!
Great user interface Reporting tools Value for the money
No cons were added to this review
Dmitri, thank you for the thoughtful review and your commitment to our software. We're glad to hear Intervals is a good fit for your business. We've recently launched a new interface, called Modernistic, that makes Intervals even easier to use. It can be found under the Settings & Defaults / Themes section on your account.
Rodrigo M.
Information Technology and Services, 11-50 employees
Used weekly for 2+ years
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My company is using TimeTask for more than 7 years. Its not completely adequate to our activity, but we take advantage form lots of features.
No pros were added to this review
We are a consulting services company. Our business management uses some concepts that are not available (yet) in Time Task. We use cost rate and billing rate to manage our projects. TimeTask is not ready, yet to let us manage our project based on the margin generated by those two rates. So we dont full explore all the features. Also, it would be interesting to have expense report forms for employees (like the time report forms). We charge the projects with expenses from our employess.
Thank you for the review. We appreciate your feedback on cost rates and billing rates. We can see how these features would help your business management needs. We're always looking for ideas on how we can improve our software, and we'll make note of these suggestions. Thank you, again, for reviewing Intervals.
Pamela G.
Human Resources, 11-50 employees
Used daily for 1-2 years
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Overall this tool has done what we need it to do. I would like to see QuickBooks integration at the click of a button. Also, without a 'live chat' or phone number to call, customer support in inadequate.
The price and ease of installation.
Lack of customer support
Thank you for taking the time to review Intervals. We appreciate the feedback. We do our best to provide quick responses using email support, but we can understand how a live chat or phone number may be more adequate. We've made note of this idea. Meanwhile, we'd love to hear more about how we can make our QuickBooks integration more intuitive. Please feel free to follow up with us at support@myintervals.com
Guilherme B.
Internet, 11-50 employees
Used daily for 2+ years
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Intervals was a key tool for establishing processes within the company, along with our customers. The cost-effectiveness of Intervals is the best for time tracking and project management tools.
No pros were added to this review
No cons were added to this review
Guilherme, thank you for the glowing review, and for your years of continued business. We wanted to let you know we've launched a new look. Check out the Modernistic theme in the Settings & Defaults section of your account. The new interface makes Intervals even easier to use than before.
Jeff D.
Used daily for 2+ years
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We have been using this for for over 8 years and it has all the features we need to keep us working and billing properly
Cost. Wish it cost less or had other billing options for use to utilize. The design could use an overhaul
Michael P.
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We looked at a lot of cloud-based time tracking and project management solutions before choosing Intervals. None of them had everything we needed in one place. Almost 2 years later, we still feel we made the right choice and recommend Intervals without reservation. It does what you expect, and much more, and is an absolute bargain for what it costs.
Has all the features we were looking for and more (time tracking, tasks, data export, Quickbooks export). Easy to teach to new hires. Customizable so it works with our workflows. Mobile version is also great when we're on the road. Robust reporting.
There are so many reports that we often can't remember which ones do what, but that's not really a con; it's more our issue. If Intervals had more robust file sharing capabilities, it could replace another service we use, which would be great.
Michael, thank you for the thoughtful review and your commitment to our software. We're glad to hear Intervals is a good fit for your business. We appreciate your feedback about reports and file sharing. We can see how better organization and file sharing would be an improvement, so, we've made note of these ideas for future development possibilities.
Javi G.
Computer Software, 1-10 employees
Used daily for less than 6 months
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Project management, and ease of putting the hours dedicated to each project.
it's very easy to use and timers for task it's very comfortable to control this. Daily mails with the memorandum of the tasks expired are very well
I think it is an application that is growing and there are enough things to be complete, but I think they are in it, for example, there would be a type of cost typology. You can not define neither days of work nor ability to work.
Javi, thank you for the review. We're glad to hear Intervals is a good fit for your business. We'd love to hear more about your thoughts on cost typology and defining days and abilities to work. We've recently launched a new interface, called Modernistic, that might help streamline projects. It can be found under the Settings & Defaults / Themes section on your account.
Ben S.
Chemicals, 1-10 employees
Used daily for less than 6 months
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Brilliant tutorials, exceptional customer support. Getting started was far easier than the products I tried before
I find I still manage to spend a lot of time 'managing my project management', rather than doing actual project management. Having used a couple of other software packages though, I honestly think this is mostly just in the nature of the work rather than anything from Intervals
Ben, thank you for the review. We're glad to hear Intervals is a good fit for your business. We understand what it's like to spend a lot of time managing projects. We hope Intervals helps cut down that time. We've recently launched a new interface, called Modernistic, that might help streamline projects. It can be found under the Settings & Defaults / Themes section on your account.
Jennifer H.
Design, 1-10 employees
Used daily for less than 6 months
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We have been using Intervals for a while without issues. We like that handy new features are regularly added to the software.
It is facilitated in the cloud, so it works any place we want it to, whether it's representatives on-site in our office or at client offices. Uptime is great, and we haven't experienced any blackouts or information disappearance.
Somewhat of a high expectation to learn and adapt quickly as opposed to other programs in a similar classification, yet, that is normal with a new and effective piece of programming.
Leif L.
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Being an R&D Manager this on-line tool has helped me a lot in my work. Project planning, task management, time tracking, graphical presentation, tables and lots of useful tools; It's all here. I have used it in various companies and the own one-man consultancy. I appreciate That it is easy to change the plan and cost as the needs change in terms of the number of projects and co-workers. Sometimes I have looked for alternative similar solutions but found Intervals being very good and cost-effective for my needs. I can always show good facts for senior management or customers when needed. It's easy for the team to allocate, prioritize and manage tasks with Intervals. I really recommend it!
No pros were added to this review
No cons were added to this review
Leif, thank you for the thoughtful review and your years of commitment to our software. We're glad to hear Intervals is a good fit for your business. And we appreciate the recommendations! We've recently launched a new interface, called Modernistic, that makes Intervals even easier to use. It can be found under the Settings & Defaults / Themes section on your account.
Jay A.
Computer Software, 11-50 employees
Used weekly for 6-12 months
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Intervals is great. If you need project management software that isn't bloated with features but has enough to get the job done, this is it.
Very affordable for all of the features Great UI and user experience Flexible, lots of options but not too many that's its overwhelming Awesome customer support
Not many cons. The documentation was a bit lackluster, but as you use the platform you can figure most of it out.
Adam W.
Health, Wellness and Fitness, 1-10 employees
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If you are a business owner or project manager looking for a way to organize your business and yourself, I recommend you look no further. Intervals Project management is amazing. I have been running my graphic design firm using this software for the past 7+ years. I have added to several other ventures I am involved with. Simple and ease of use without unnecessary bells and whistles makes Intervals my choice in project management software.
Low Cost All you need to organize any business Amazing Email handling Great user role system, well thought out for an agency or other firm Has not been down or offline for us for 7+ years
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