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Jira vs Brightidea Comparison

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Good recommendations?

Jira logo

Jira

98pts

Overview

Category Leaders

JIRA is the tracker for teams planning & building great products. Millions choose JIRA to capture & organize issues, assign...

Brightidea is the enterprise leader in idea & innovation management software and helps organizations successfully start or...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

7.16

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

59

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

7.7K

5.1K

1K

138

64

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

4.4

107

5

4

3

2

1

52

49

5

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

Pros

The features of Jira are very useful, help track multiple projects with ease. Helps a ton in collaborating with other team members efficiently.
Jira is pretty straight forward. Once you get used to how to set up a Jira, and subscribe to notifications it works on auto-pilot helps to get track of complex issues, resolution and monitor progress.
Slack integration is super useful and the ability to write JQL and integrating with Google sheet is immensely useful.

Pros

Great training sessions, flexible to our needs and great customer support. Only great things to say about this company.
I love that our organization uses this software as a tool for us to submit innovative ideas to improve our experiences and processes.
Their onboarding team was great in explaining how everything worked. Plus the ability to save the webexes for future use helped a lot.

Cons

It has limited number of software integrations. Error notifications can be annoying sometimes.
If you accidentally click on the wrong name, the submitter gets a notification when it is assigned, and then another notification when you fix this by assigning it to the correct name.
Sometimes Jira does not work for some time and that makes it hard to track work. It has server problems often.

Cons

Lack of mobile app development, slow development of product enhancements, lack of local (i.e. outside of USA) hosting options to reduce latency.
One issue we ran into was the inability to backdate projects.
The inability for Boolean logic in the rules engine is somewhat annoying but manageable.
  • Vendor responds to reviews
  • Last review4 days ago
  • Vendor responds to reviews
  • Last review2 years ago

Key features

  • Total features159
  • @mentions
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Ad hoc Reporting
  • Agile Methodologies
  • Alerts/Notifications
  • Application Management
  • Approval Process Control
  • Approval Workflow
  • Archiving & Retention
  • Assignment Management
  • Audit Trail
  • Backlog Management
  • Bar Chart
  • Brainstorming
  • Budgeting/Forecasting
  • Bug Tracking
  • Bug/Issue Capture
  • Build Log
  • Business Process Automation
  • Calendar Management
  • Campaign Management
  • Capacity Management
  • Change Management
  • Charting
  • Chat/Messaging
  • Cloud Computing
  • Collaboration Tools
  • Color Codes/Icons
  • Commenting/Notes
  • Communication Management
  • Compatibility Testing
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Configuration Management
  • Contact Management
  • Content Management
  • Continuous Delivery
  • Crowdsourcing
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Connectors
  • Data Import/Export
  • Data Modeling
  • Data Security
  • Data Visualization
  • Debugging
  • Deployment Management
  • Discussions/Forums
  • Document Management
  • Document Storage
  • Drag & Drop
  • Due Date Tracking
  • Email Management
  • Employee Database
  • Employee Management
  • Employee Scheduling
  • Engagement Tracking
  • Evaluation Management
  • Feedback Management
  • File Sharing
  • For Developers
  • For IT Project Management
  • Forecasting
  • Forms Automation
  • Forms Management
  • Gamification
  • Gantt/Timeline View
  • Goal Management
  • Goal Setting/Tracking
  • Graphical User Interface
  • Idea Management
  • Idea Ranking
  • Ideation
  • Innovation Management
  • Integrated Development Environment
  • Inventory Management
  • Issue Management
  • Issue Scheduling
  • Issue Tracking
  • Iteration Management
  • Kanban Board
  • Log Collection
  • Marketing Automation
  • Marketing Calendar
  • Media Planning
  • Milestone Tracking
  • Mind Maps
  • Mobile Access
  • Mobile Development
  • Monitoring
  • Multi-Channel Marketing
  • Multiple Projects
  • Online Time Clock
  • Percent-Complete Tracking
  • Planning Tools
  • Polls/Voting
  • Portfolio Management
  • Predictive Analytics
  • Prioritization
  • Private Dashboards
  • Process Change Tracking
  • Process Modeling & Designing
  • Product Data Management
  • Product Lifecycle Management
  • Product Roadmapping
  • Productivity Tools
  • Progress Tracking
  • Project Management
  • Project Planning
  • Project Planning/Scheduling
  • Project Scheduling
  • Project Templates
  • Project Time Tracking
  • Project Tracking
  • Project Workflow
  • Projections
  • Public Dashboards
  • Purchasing & Receiving
  • Quality Assurance
  • Ratings/Reviews
  • Real-Time Analytics
  • Real-Time Chat
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Recurring Issues
  • Recurring Tasks
  • Release Management
  • Release Planning
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Requirements Review
  • Resource Management
  • Resource Scheduling
  • Risk Management
  • Roadmapping
  • Role-Based Permissions
  • Rules-Based Workflow
  • SSL Security
  • Search/Filter
  • Single Page View
  • Single Sign On
  • Software Development
  • Source Control
  • Spend Management
  • Sprint Planning
  • Stakeholder Defined Attributes
  • Status Tracking
  • Strategic Planning
  • Sub-Task Management
  • Supports Scrum
  • Surveys & Feedback
  • Tagging
  • Task Editing
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Task Tagging
  • Team Management
  • Template Management
  • Third-Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Timeline Management
  • Timesheet Management
  • Traceability
  • Traditional Methodologies
  • Training Management
  • Transcripts/Chat History
  • Trend Analysis
  • Utilization Reporting
  • Vacation/Leave Tracking
  • Vendor Management
  • Version Control
  • Visual Analytics
  • Visual Workflow Management
  • Visualization
  • Web App Development
  • Web/Mobile App Development
  • Whiteboard
  • Widgets
  • Workflow Configuration
  • Workflow Management
  • Total features68
  • @mentions
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Ad hoc Reporting
  • Agile Methodologies
  • Alerts/Notifications
  • Application Management
  • Approval Process Control
  • Approval Workflow
  • Archiving & Retention
  • Assignment Management
  • Audit Trail
  • Backlog Management
  • Bar Chart
  • Brainstorming
  • Budgeting/Forecasting
  • Bug Tracking
  • Bug/Issue Capture
  • Build Log
  • Business Process Automation
  • Calendar Management
  • Campaign Management
  • Capacity Management
  • Change Management
  • Charting
  • Chat/Messaging
  • Cloud Computing
  • Collaboration Tools
  • Color Codes/Icons
  • Commenting/Notes
  • Communication Management
  • Compatibility Testing
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Configuration Management
  • Contact Management
  • Content Management
  • Continuous Delivery
  • Crowdsourcing
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Connectors
  • Data Import/Export
  • Data Modeling
  • Data Security
  • Data Visualization
  • Debugging
  • Deployment Management
  • Discussions/Forums
  • Document Management
  • Document Storage
  • Drag & Drop
  • Due Date Tracking
  • Email Management
  • Employee Database
  • Employee Management
  • Employee Scheduling
  • Engagement Tracking
  • Evaluation Management
  • Feedback Management
  • File Sharing
  • For Developers
  • For IT Project Management
  • Forecasting
  • Forms Automation
  • Forms Management
  • Gamification
  • Gantt/Timeline View
  • Goal Management
  • Goal Setting/Tracking
  • Graphical User Interface
  • Idea Management
  • Idea Ranking
  • Ideation
  • Innovation Management
  • Integrated Development Environment
  • Inventory Management
  • Issue Management
  • Issue Scheduling
  • Issue Tracking
  • Iteration Management
  • Kanban Board
  • Log Collection
  • Marketing Automation
  • Marketing Calendar
  • Media Planning
  • Milestone Tracking
  • Mind Maps
  • Mobile Access
  • Mobile Development
  • Monitoring
  • Multi-Channel Marketing
  • Multiple Projects
  • Online Time Clock
  • Percent-Complete Tracking
  • Planning Tools
  • Polls/Voting
  • Portfolio Management
  • Predictive Analytics
  • Prioritization
  • Private Dashboards
  • Process Change Tracking
  • Process Modeling & Designing
  • Product Data Management
  • Product Lifecycle Management
  • Product Roadmapping
  • Productivity Tools
  • Progress Tracking
  • Project Management
  • Project Planning
  • Project Planning/Scheduling
  • Project Scheduling
  • Project Templates
  • Project Time Tracking
  • Project Tracking
  • Project Workflow
  • Projections
  • Public Dashboards
  • Purchasing & Receiving
  • Quality Assurance
  • Ratings/Reviews
  • Real-Time Analytics
  • Real-Time Chat
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Recurring Issues
  • Recurring Tasks
  • Release Management
  • Release Planning
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Requirements Review
  • Resource Management
  • Resource Scheduling
  • Risk Management
  • Roadmapping
  • Role-Based Permissions
  • Rules-Based Workflow
  • SSL Security
  • Search/Filter
  • Single Page View
  • Single Sign On
  • Software Development
  • Source Control
  • Spend Management
  • Sprint Planning
  • Stakeholder Defined Attributes
  • Status Tracking
  • Strategic Planning
  • Sub-Task Management
  • Supports Scrum
  • Surveys & Feedback
  • Tagging
  • Task Editing
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Task Tagging
  • Team Management
  • Template Management
  • Third-Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Timeline Management
  • Timesheet Management
  • Traceability
  • Traditional Methodologies
  • Training Management
  • Transcripts/Chat History
  • Trend Analysis
  • Utilization Reporting
  • Vacation/Leave Tracking
  • Vendor Management
  • Version Control
  • Visual Analytics
  • Visual Workflow Management
  • Visualization
  • Web App Development
  • Web/Mobile App Development
  • Whiteboard
  • Widgets
  • Workflow Configuration
  • Workflow Management

Integrations

  • Total integrations1159
  • Asana
  • Basecamp
  • Dropbox Business
  • GitHub
  • GitLab
  • Gmail
  • Google Calendar
  • Google Drive
  • HubSpot CRM
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft Teams
  • QuickBooks Online Advanced
  • Slack
  • Trello
  • Xero
  • Zapier
  • Zendesk Suite
  • Total integrations12
  • Asana
  • Basecamp
  • Dropbox Business
  • GitHub
  • GitLab
  • Gmail
  • Google Calendar
  • Google Drive
  • HubSpot CRM
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft Teams
  • QuickBooks Online Advanced
  • Slack
  • Trello
  • Xero
  • Zapier
  • Zendesk Suite