KeyedIn Reviews

I like that we can track project plans based on tasks. It really works well for our company and helps keep our projects on point. I also like that we can set objectives (deliverables) and dates for those deliverables. This allows us to see when tasks are starting to "creep up" on the due date and either add more resources or push the deliverable date out. I also like that if we do push the deliverable...

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I don't like that there isn't a customer portal available. We also manage customer installs with this software and it would be nice to give the customer a link or temporary sign on they can use to view the progress of their project. We can setup a user, but believe it take a license and we have around 50 - 100 customer installs going at any given time. Managing those users would be a nightmare, so we are opting to just email them reports from the system.

Tracey ability on jobs. Ease of use on the shop floor.

To edit jobs you have to go to many fields just to change quantities on orders. Some functions dead end and you have to go backwards to move forward. IE Create a job from a SO you have to then go back to the SO to get to the work order. No communications from the shop floor back to the office. IE a message that could be submit for review on why there might have been issues with a certain operation. Ease of use for a small shop is difficult as there are many components to go through to use the software in full.

accessibility to the data cloud based Shop floor accessibility

reporting is dismal. implementation significantly lacking. been a customer for nearly 5 years, and still cannot get accounting, scheduling, or job costing to function properly.

KeyedIn Projects is very intuitive / easy to utilise and is extremely feature rich; with an excellent user interface and bags of potential for the future (given regular "releases" that introduce an array of major / minor enhancements). Navigation around KeyedIn is relatively straight-forward to get to grips with, and bottom up / top down views all seem to work seamlessly together. On screen dashboards...

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A little more work is required to improve reporting outputs and ability to construct and run custom reports. However, major KeyedIn Project enhancement releases (scheduled in coming months appear to be addressing this), together with addressing customer feedback on the product and modifying where customer suggestions add real value across their customer base.

Feature rich, graphically rich, intuitive user interface, with strong portfolio and programme capabilities.

Inability to easily manage task-based dependencies across multiple projects and surface this at programme or portfolio level, thereby making it harder to effectively prioritise resources across multiple projects

One of things I liked most about this engagement was the honesty and transparency the team showed throughout the selection process. They were upfront with limitations, but showed us other ways to solve the problems. KeyedIn is simple but powerful and met all our requirements around integrated resource management, PPM accounting and delivery. In a global organisation, it was important to have a tool that supported multiple languages and currencies too. The portfolio planning capability is a brilliant tool for annual planning and evaluating multiple scenarios. Finally, KeyedIn offer a very sensible cost model.

The tooling does support a range of reporting but for the needs of our organisation for rich reporting and the existing governance expectations it fell short initially. This is now being address by KeyedIn The tool plans on months and days but captures in hours and weeks which presents challenges at month end.

KeyedIn has robust functionality that is flexible and customizable. Functionality can be tailored to the business processes that are unique to our business.

Though there are a lot of reports and it is relatively easy to modify them or build your own, you cannot create your own SQL queries against the database. Also, adding custom fields, lists and reports is easy to do. It would be nice if there was more flexibility for different types of fields and layouts.

We’ve used KeyedIn since the Atlantic Global days. The improvements we’ve seen especially in v6.x have been significant. Much easier to use and extract valuable management information than before

There are still some limitations around number of fields that could be addressed

We selected KeyedIn do to is ease of integration with other cloud based solutions (i.e. SageIntacct, SalesForce) to create a complete seamless ERP with "one source of truth" in regard to data entry.

Though the Support Staff is very versed, at times their seems to be limited staff that can address integration/syncing issues with other systems we have linked.

- We were able to test drive the system before signing up. - KIP provides one source for all out Projects and documents. - The software can be customized by an admin user without the need for KeyedIn to get involved. Ex. we have full autonomy over the criteria of our workflow and fields made available in our intake form.

Training material is /was a rather daunting affair. We could could have benefited greatly from access to basic Quick Reference Guides for the different types of users we had to train as part of the implementation. Status updates are a bit lacklustre and can only be sent out as attachments. Many key stakeholders never read attachments. To encourage reading it would be great if status reports could be exported directly to the body of an email and become a bit more 'colourful'.

I love the insights feature - being able to monitor the performance of my portfolio is vital.

The visual aspect of reporting needs some work i think - i'd like to see a Power BI type output

It's very configurable and KeyedIn respond really well to any requests or needs that we have.

It isn't as 'pretty' as some other PPM offerings and that can put off some of my senior stakeholders who don't want to view the information live. I think some of the recent work that has been done on reporting building/portfolios will help this.

- Complete overall solution - Covers the broad spectrum of touching points within a PS firm - Competitive pricing

- Outdated GUI and graphs/analytics - Not a complete billing cycle solution - Low quality invoice templates

Very easy to use. Growing company that continues to invest in upgrades. Excellent Customer Support.

KeyedIn currently has limited options for charts and dashboards. KeyedIn has placed a focus on reporting on their product road map.

I like the dashboards and the ability for us to visibly see what is going on anywhere within a project or portfolio. The custom reports are great and the onscreen widgets provide great insights into what is going on.

Still getting to know the tool - but so far no con's.

Features

Interface User-friendliness Lack of conduits to our Accounting software QuickBooks.

The vast functionality and ease of use makes this product stand out.

Sometimes confusing! But this depends obviously upon your requirements

As a new KeyedIn User, I found the product easy to use with all they key aspects of a good PPM solution encompassed in this product.

There are some key functionality missing which would really help take this from a good product to a great product - in particular the extend of the reporting functionality internal to the product.

It is very easy to use. Different projects and non-projects items can be easily tracked.

Nothing that I do not like from a User perspective.

The support, being able to track financials in one place

Difficult to use for new users and it is not always clear the quickest or best approach to doing something in the system

Resourse planning Forecasting The api for accessing data

Upper level roadmap planning Live dashboard like in powerbi

Intuitive, requiring minimal or no training Easy to Access, Trial & Adopt Easy to Configure Flexible Low Cost Peace of Mind (Secure, Robust, Scalable)

It's a single source of the truth. It's brilliant.

User interface. It is very techy and requires quite a lot of training time.

The comprehensive functionality compared with competitor solutions. The ability to collaborate outside of the organisation. A true aggregated PPM solution.

Some areas of the system are not the most intuitive. This may be a challenge for occasional users. There are areas of disconnect within the system - for example between 'deliverables' (or milestones) and milestones captured within the task plan. This results in double keying of data in some areas.

When juggling multiple companies under one umbrella house it can be extremely difficult to follow up on projects and see them through to completion. If you've had similar issues, KeyedIn is an excellent solution!

We did not see a Salesforce integration but believe that it should be coming in soon. That is an excellent way to integrate vertically within an organization!