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LiquidPlanner

4.3
(662)

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(62)

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LiquidPlanner Features

Features Summary

Functionality

4.1

/5

662

Total features

90

10 categories

LiquidPlanner features

"What If" Scenarios
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Agile Methodologies
Alerts/Notifications
Assignment Management
Audit Trail

Common features of Workflow Management software

API
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
Approval Process Control
Business Process Automation
Calendar Management

Price starts from

15

/user

Per month

Pricing options
Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

4.1

/5

662

Price starts from

15

/user

Per month

learn more

Total Features

90

Unique features

  • Single Sign On

  • Reminders

  • Project Templates

  • Role-Based Permissions

Functionality

4.3

/5

23.1K

Price starts from

6

/user

Per month

learn more

Total Features

154

Features in Common

66

Unique features

  • Marketing Automation

  • Innovation Management

  • Secure Data Storage

  • Point of Sale (POS)

Functionality

4.4

/5

14K

Price starts from

7.75

/user

Per month

visit website

Total Features

159

Features in Common

66

Unique features

  • Marketing Automation

  • Integrated Development Environment

  • Software Development

  • Productivity Tools

Common LiquidPlanner comparisons

Reviewers who mentioned features said:

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Jose S.

Chemicals, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great project management tool, flexible and efficient to organize your workflow.

Reviewed a year ago

We utilize Liquidplanner to oversee different extend demands over the company, this device permits us to remain in touch with the venture ask, track which bunches are searching for work, and give reports. I'm binding together detailing and streamlining errand administration for a number of ventures and endeavors, Liquidplanner moreover makes a difference us superior oversee and apportion company assets. LiquidPlanner gives everybody in our office a centralized store to see what employments are within the line, what's coming up and what everybody is working on, it's important especially when somebody is out of town or debilitated and somebody else has to get things done. one or two assignments.

Pros

LiquidPlanner client interface permits for a awesome bargain of customization, making it simple to collaborate with various inner groups and share data between divisions, we will track different ventures with LiquidPlanner insights. Ready to see the asked ventures, relegate them to the proper individual and meet the due date to guarantee all errands are done, I adore that LiquidPlanner is so adaptable in its applications, we will share records, communicate with clients and keep track of employments open and closed. 

Cons

I wish the involvement for clients (entry visitors, in specialized phrasing) would be more in tune with that of directors so that we seem more effortlessly taught clients in route, and so they have more adaptability in route. Not continuously client inviting and can be troublesome for amateur clients to handle the strategy, there's no settled list alternative on the input frame, fair a dropdown. A few highlights proposed by clients and on back gatherings never show up on the item guide or take a long time to execute.

BB
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Ben B.

Information Technology and Services, 501-1,000 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Loaded with features and very intuitive

Reviewed 4 years ago

We are able to track all pieces of a project and report on status very easily.

Pros

Very feature rich, accessibility via web and mobile and analytics reporting are some of the big pros.

Cons

It is a bit pricy compared to some of the other options, but the value is there if you are using it regularly.

EG
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Eric G.

Fund-Raising, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Good communication but enough features to be awkward

Reviewed 4 years ago

Like many project management software solutions, LiquidPlanner wants to be everything to everybody. That's great in the robust features it offers but than can come with a learning curve. What is nice about the software is that it allows us to maintain project information and progression even when the project is delayed--perhaps by several months--which is frequent for us. The ability to consolidate progress reports, working files and samples in one place allows us to pick up easily where we left off.

Pros

It allows for multi-platform communication between teams that are separated by distance and also time. Since project statuses are sent to email, I can respond through my email back to the software to offer updates and answers when I am away from my desk. The drag and drop capability of including word, spreadsheeet and pdf files allows for information to be posted to the project entry allowing us to maintain project oversight at all times.

Cons

It can be complicated to new users. The interface isn't immediately clear for helping a new user understand what the product can offer. While I can respond to a email sent to me from the software, I cannot email the project directly for status updates.

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Steven L.

Marketing and Advertising, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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I am a fan, though our use is just scratching the surface

Reviewed 6 years ago

Because of the lack of integrations, I have been looking for something to replace Liquid Planner with, and after seeing them, I could not stand to stop using Liquid Planner. I think that alone speaks volumes. I think you would be foolish to not look at their product. And there you have it.

Pros

As a web development agency, I can tell you the one feature that has prevented me from using another product, that is their task estimating feature. Why nobody else does this is beyond me (full disclosure: a lot of things are beyond me) :) When setting up a task you can actually estimate the time it will take the same way real people estimate tasks, with a time range. Who in the world ever hits their single estimate time targets all the time? NOBODY. With Liquid Planner you enter a range, 3 - 6 hours, 1-2 hours, etc. THAT IS A LIFESAVER FOR US. Another concept of theirs called "packages" is also brilliant. There you can take tasks and bundle them up into "folders" that make sense to you, so you can look at your projects

Cons

The thing that I dislike the most is there are not many integrations with third party time keepers for tasks and billing programs. Harvest would be an example, as would many others. They have their own time tracker, but to use it you ahve to have the app open. Lose internet, forget about it. Working in a car or on the train without internet? Forget about it. Also, their mobile app is not really of much value.

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Jackson K.

Marketing and Advertising, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The Perfect Project Management Tool

Reviewed 5 years ago

LiquidPlanner (or LP) is our time tracking and project management solution that allows us to plan and forecast, as well as look back at tracked data to become better. Overall, we are not looking to change any time soon as this tool is so embedded in the way we run our business.

Pros

This software helps our agency thrive and manage a lot of work with ease. We have out entire in house team as well as select contractors set up in this tool for our time tracking and project management of tasks and projects. It offers tons of flexibility and allows us to follow a hybrid waterfall/agile approach to managing work. Schedules are easy to create and export on the fly, reassigning team members and forecasting are easy, etc. It's also very easy to prioritize project work and escalate accordingly and look out and plan months in advance.

Cons

Might be a little outdated feeling in that there isn't a Trello-style board to drag and drop projects/tasks/people, though there is a similar functionality still built in to the tool. It's also not really designed to allow external project teams (your clients) into the system, but there are workarounds.

WC
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William C.

Internet, 1-10 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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Cumbersome & More Expensive Than Most

Reviewed 4 years ago

- Like the Flexibility - Swifted Away from LiquidPlanner to a More Time-Efficent Application, But Gave Up Several Advance Features in the Trade-Off - Too Expensive for Multiple Users on the Same Team - Adoption Process for New Team Members Extremely Time Consuming

Pros

- Customizable (To a Degree) - Reporting Capabilities - Excellent Interface with Our Client Invoicing Application

Cons

- Extremely Time Consuming to Set Up & Deploy - Frequent Software Changes Requires Extra Time to Maintain & Reconfigure - Expensive Relative to Similar Application Alternatives

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Smith D.

Construction, 5,001-10,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great Task Progress Tracking and Automation Platform.

Reviewed 9 months ago

Planning and easy project progress tracking, easy managing content and the collaboration on various project team members and files management LiquidPlanner is effective product.

Pros

LiquidPlanner features are flexible and the easy management of multiple project operations while generating accurate and real time data reports is simple and its tracking features are very powerful.

Cons

Incredible resource management product and for me LiquidPlanner was the easiest tool to implement with minimum technical help.

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Danielle M.

Higher Education, 1,001-5,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Multi-dimensional program with the ability to solve complex problems

Reviewed 6 years ago
Pros

This software offers a way to not only organize work effectively, but it also empowers us to navigate workloads and communicate with others regarding project lead time and estimated completion dates.

Cons

It can time some time getting used to and requires extensive forethought and consideration into structural organization.

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Alex S.

Industrial Automation, 1,001-5,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Great for projects with a few contributors

Reviewed 6 years ago

Liquid Planner has been a great entry into a project planning software and hours reporting systems.

Pros

We like the ease of reporting for hours and progress on projects. The customization of properties is very helpful in breaking down a project.

Cons

There are some features that aren’t easily manageable with lag timing and other types of dependencies.

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Tariro G.

Marketing and Advertising, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Liquid planner

Reviewed 5 years ago
Pros

It's like this program knows exactly what you want to do,it's awesome. The project structuring and report task management are very good.

Cons

It takes a while to get used to but once everyone gets used to it it's great.

RM
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Riel M.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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The best project management tool for teams

Reviewed 14 years ago

Through thoughtful design, LiquidPlanner has made a project management application that is a perfect fit for dynamic and collaborative teams. It could replace your current project, task, time management tools and company blog by integrating them all in a natural way. Liquid Planner has a transparent way of making you be mindful of exactly how the team is using its precious time. Our company president pleaded with me to get it set up so that he could use it as a tool to help the partners understand the team's capacity. He wanted a convincing way to show why more projects could not be taken on without an increase in staff. Liquid Planner allowed me to do this within a day. I feel like the Liquid Planner designers traveled into my mind to design the perfect project/task/time manager.

Pros

Having used many project management tools over many years, it's hard to not fall in love with LiquidPlanner. It feels like I've traveled to bizarro world where everything goes right. I can now put together comprehensive projects faster than I can plan them in my mind. I've never had this experience (including with Excel). Simply put, I don't feel the interface slowing me down. It feels like all...

Cons

Introducing a new company-wide system is always hard, but you you can use Liquid Planner to replace your project management tools, time-tracking tools and company blog so that should help reduce the total number of systems. Currently companies that need a fully-featured document library should stick with what they have. There is an API and the company has been aggressively releasing new features so maybe someday. If you haven't experienced a lot of project management tools, you may not be as passionate about it as I am. Part of it's appeal is that it does what any other project management tool integrated with a company portal can do, but it does it fast and easy enough that it's actually worth using.

AR
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Verified reviewer

Medical Devices, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Hard to get over the preconceived notions, but worth it

Reviewed 5 years ago

I am very much a fan of this software. I think the limitations for how it can help is more around people understanding what it does differently than Project or similar tools than with the tool itself. One of my most recent experiences tells the story well. When we were discussing the pros and cons an individual with a lot of influence was complaining that dates in the tool move if someone is sick and...

Pros

It helps to organize the tasks and get people the right information to work on. It helps to prioritize what needs to happen and forecast how long it takes. It does a great job of managing hand offs within a team. It provides more tools than a typical user will ever need. The deeper you go the more value you can get.

Cons

It can be difficult to get people to understand that this is not typical planning software. A more robust tutorial and a better description of what this tool is would help get teams to start faster.

AR
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Verified reviewer

Computer Software, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Manager's view

Reviewed 6 years ago

It's a great improvement over our prior way of working, but after a few years we still haven't perfected our system to get exactly what we needed. Ideally, the only manual steps would be timely tracking of work on tasks and revised estimates, but to get our needs met we've needed more manual work.

Pros

Prior to Liquid Planner, all of our client projects were in individual Microsoft Project files - which isn't ideal when you have shared resources. Now that we've used LP for a few years, we have much better visibility to work coming down the pike as well as potential conflicts/overbookings. However, the tool is only as good as the team's willingness to use it in a timely and accurate manner.

Cons

The nature of our business and projects is much more complicated than what is featured in the sales process. Clients have a role in the process, and delays on their part push out all our deliverables. This is hard to capture/manage in LP without additional manual updates by the project manager. Also, we've had to devise a bit of a workaround workflow to allow us to properly prioritize individual tasks across multiple projects - again, requires some manual management/movement of tasks. When any of the manual work falls by the wayside, the quality of the projections in LP is diminished greatly.

KH
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Kerry H.

Electrical/Electronic Manufacturing, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great but room to improve

Reviewed 4 years ago

Liquid Planner has helped us be more organized and has helped us manage several projects at once. Being able to see expected project completion dates and expected hours to complete is helpful. Overall I am very pleased with Liquid Planner but wish it was better in the areas I mentioned.

Pros

I like sevaral things about Liquid Planner. Here are just a few. I like the project management in general. I like the range of hours for tasks. This helps improve overall project scheduling. I like being able to add custom fields to tasks and projects. I like the ability to do ASAP Tasks.

Cons

While great, Liquid Planner is not perfect. I wish the reports and analytics worked a bit more intuitively. There are several things that I have tried to do that I have not been able to figure out. Some I have been able to resolve with customer support. Others I found were things that are not possible. Although Liquid Planner is set up great for tracking time for projects it doesn't work well for projects that are firm fixed priced. Most of the projects we work on here are firm fixed priced. I am aware of the baseline feature, but frankly it just isn't very good, nor are the graphs for tracking to plan. There are a few other things that I'm not remembering at the moment.

BM
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Ben M.

Internet, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Expensive, complex, and extremely powerful.

Reviewed 6 years ago
Pros

LiquidPlanner is quite customizable with different ways to view tasks and many different screens to visualize things in alternative contexts. For a project manager on the business side, it allows for very powerful organization of multiple projects and teams, and many possibilities for scheduling and prioritizing tasks. It allows for flexible time tracking using range estimates and a simple time entry view.

Cons

It's easy to lose track of how many hours were actually approved for a task if you want to take advantage of the ability to re-estimate things on the fly. It can be slow to load and cumbersome to use. It can be difficult to find things in the overly complex Projects view. Search filters get reset every time you click a task link from someone else that doesn't match your existing filters. It's not always intuitive how to find things using the available search options (for example, unless you put the project name in every task title, searching for the project name doesn't do much good). Time entry takes a lot of clicks with recent updates if you need to add notes to each item. The API is complex to use (though powerful).

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James P. D.

Management Consulting,

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Powerful, adaptive, and flexible project management solution

Reviewed 6 years ago
Pros

The blend of waterfall and agile capabilities, with a solid Kanban. It is an excellent planning solution for large waterfall based projects and equally capable for agile with scrum projects. For waterfall: It is far easier to use than MS Project or other such solutions that require manual control over dates. The priority based scheduling engine schedules based on priority of the task in the system's...

Cons

While I agree with the priority based scheduling concept, and its implementation, I'd like a bit more flexibility to control my daily task list rather than having to rigidly follow what the schedule dictates I should be doing. Right now, the My Work section allows the user only to see their tasks in order of master schedule priority, which is not always the most logical order in which to work on a specific day. They do permit workarounds with the ASAP prioritization - which works well. My other suggestions for improvement are: - more granular control over alerts and feeds - synchronization with Google/Outlook calendar (right now it requires manual calendar synchronization) - Better reporting on agile with scrum, kanbans.

AR
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Verified reviewer

Hospital & Health Care, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Simple Project Management

Reviewed 6 years ago

We have been using LiquidPlanner for almost two years now. It is a good web solution that is relatively easy to use. We have had success in logging employee time against tasks, projects, and clients. It is a more robust tool than some of the basic project management tools on the market (or excel sheets). It does have some limitations that may or may not impact certain project management needs.

Pros

LiquidPlanner is a good tool for tracking employee time against tasks and projects. We use this LiquidPlanner for tracking time associated with specific projects and clients.

Cons

With any tool, there are some limitations. LiquidPlanner does a decent job of reporting and dashboarding by project. For our organization, reporting and dashboarding by client and/or by month is more important. Unfortunately, there is not a good solution in LiquidPlanner to help us with this. The solutions that exist are clunky and/or partial. LiquidPlanner has the ability to create shared tasks which is a great feature. This allows multiple employees to be on the same task. Unfortunately, schedule timelines and priorities do not calculate well when using shared tasks. It's better for every employee to be on their own task for schedule timelines and priorities to calculate properly.

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Ann D.

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great project management software even though it doesn't fit our needs 100% of the time.

Reviewed 7 years ago

I couldn't do my work every day without Liquid Planner. I am constantly referencing it and using it throughout the day.

Pros

I like the way we can use this as a project management, time tracking, and a scheduling platform. So many other tools I've used only address one of these vital areas. The timers on each task are one of my favorite features of Liquid Planner. It makes it so easy to track time and see how accurate estimates really are on a given task or set of tasks. You can easily view progress, see overruns and areas of concern (there's a red fire icon), and put as many details in the actual task as you need. You can link tasks together, create dependencies, and perform other actions to get a realistic view of a project.

Cons

Sometimes it is difficult to set up scheduling the way our company needs it to be represented. However Liquid Planner always seems to be putting out new features and their support team is very helpful in trying to help their clients find solutions.

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David F.

Higher Education, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Cloud-based Project and Department Resources Management Tool of Choice

Reviewed 4 years ago

The customer support from LiquidPlanner has been excellent! We recently had some very helpful web conferences with the customer support team and found some new features we were previously unaware of.

Pros

LiquidPlanner has been our project management software application since 2016. We manage hundreds of projects for six different clients and internal projects. With an agile team of 11 employees, this tool has allowed us to balance employee workloads, better predict time-to-market, and analyze our department efficiency and cost-effectiveness.

Cons

It took nearly a year to real 'dial-in' the software to our unique use case. There was a lot of trial-and-error in the beginning and a number of hours spent with tech support from LiquidPlanner. However, we have the tool running very well for our processes now and find new areas of our business where the data from LiquidPlanner has been beneficial to decision-making.

AR
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Verified reviewer

Marketing and Advertising, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Expensive but the Features are Worth It

Reviewed 7 years ago

I used this product for myself, because the firm I work for uses Microsoft Planner (free) which is crap. Liquid Planner isn't perfect, but it's one of the best out there. I like that it schedules my time for me. My main complaint is that you cannot assign clients to tasks like you can for projects. It is obviously optimized for companies that work on very large, involved projects, whereas, I do many short, discrete projects - like writing a NR or a newsletter. I set these up as tasks because it isn't worth the time to set up a project. Then, I have to nest them inside a project folder to assign them to a client. Frustrating

Pros

Excellent time tracking and scheduling features, bonuses like setting dependencies, and comprehensive analysis and reporting features.

Cons

Optimized for large, involved projects and as a result the Task designation isn't as helpful as it might be. Needs richer functionality in Tasks for short projects where it isn't worth setting up a project folder.

YL
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Yong L.

Computer Software, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The transparency of the project gives great confidence to all

Reviewed 7 years ago

We are using LiquidPlanner (LP) in almost every project. Besides tracking and reporting progress inside, one of the best things is to keep our clients updated regarding their projects in real time. Such transparency has huge benefit to both side, the clients and the development team. For clients, they may gain confidence from the project progress at any time. Especially, many of them are start-ups....

Pros

share information among all parties.

Cons

N/A

KM
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Katherine M.

Education Management, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Instructional Design perspective

Reviewed 5 years ago

Overall this is a great product.

Pros

Great way to organize your projects if you are following from a true project management perspective in which various entities can't be done without the completion of another. A lot of features and customization to make it your own experience.

Cons

After filtering projects and such, you can't organize it the way you want to, such as in alphabetical order, numerical, or priority. The filters it contains eliminates items, and i like to see everything. We do a form of project management but not in the true textbook sense, as certain tasks and items do not stop us from completing something, everything can still keep moving. Our process is a mix of qualitative and quantitative.

JW
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Jonathan W.

Architecture & Planning, 1,001-5,000 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Facelift and Usability

Reviewed 5 years ago
Pros

It's most of what we need to manage a project. Having tried a number of other project planners, I don't know of anything else I'd rather use.

Cons

- How much time did X number of (selected) tasks take to finish based on the time logged (start/end dates) as an average? Can I revise the estimate on all subsequent tasks based on that estimate automatically? - Too many lines in the UI. Needs a facelift. I've made a subdued version available here: https://userstyles.org/styles/163485/modern-ui - I desperately wish you could see more tasks at the...

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Myriam L.

Electrical/Electronic Manufacturing, 1,001-5,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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LiquidPlanner

Reviewed 6 years ago

Liquid Planner is a great tool to manage small demand/task on a daily basis, but it's difficult to follow big project within the same workspace.

Pros

Dynamic tool and Manages overall priorities

Cons

- When there is a change in a project, everything else changes without notice. I don't know that the dates on my project were moved, why and by whom. - Multiple Assignment: I would like to have the possibility to decide if the remaining time is cumulative or specific to each one. In other words, if total = 20 hours, 4 assignee's, I would like to have the availability to identify if the Remaining time...

OS
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Oluwadamilola S.

Financial Services, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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An In-Depth Review of LiquidPlanner

Reviewed a year ago

Overall, LiquidPlanner is a great tool for managing projects. It has an intuitive user interface and powerful features that help users plan, track, and manage projects with ease. The cost can be a bit steep for some, but it is definitely worth it for those who need a comprehensive project management solution.

Pros

LiquidPlanner is an incredibly powerful project management tool that helps users plan and manage projects with ease. It provides an intuitive user interface to help users easily navigate through the software, allowing them to quickly understand the process and get started. With LiquidPlanner, users can easily manage tasks and resources, track progress, collaborate with team members, and make sure that deadlines are met.

Cons

While LiquidPlanner is a great tool, there are a few drawbacks. The cost of the software can be quite expensive for a small business, and the learning curve can be quite steep for new users. Additionally, the customer support could be improved, as sometimes it can take a while for them to respond to inquiries.