Mavenlink vs Yonyx Comparison

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Overview

Mavenlink is a modern software platform for professional & marketing services organizations that helps automate business...

Yonyx is a cloud based platform for creating decision tree driven interactive guides for customer service that integrate...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$19.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$100.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

185

150

41

12

8

  • Value for money
  • Ease of use
  • Features
  • Customer support
91%
would recommend this app

5

4

3

2

1

79

20

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

My overall impression is that it was a very good tool. My company only used it for timekeeping pretty much at the time, and was just beginning to understand the usefulness of this software.
Our team is so happy to have made the switch to Mavenlink. The sales and support team have been outstanding.
Our client success manager Jacquie Smith always makes sure the Weejee team have a great experience. The customer service is great and very responsive.

Pros

It is easy to use and made our whole company more successful. It is also easy to change- the administrator can edit at any time quickly which is great for a growing and changing company.
Yonyx has been very useful in increasing productivity and quality in an IT solutions environment. Yonyx is relatively simple from a user perspective.
I like that it is easy to navigate and gives you the ability to create different pathways for your script.

Cons

Mavenlink solves a common workplace problem: too many tools and platforms to worry about.
The main downside we had with Mavenlink was the UI. It can sometimes be crowded and overbearing.
I attribute this lack of intuition to the robust nature of the service, but it could do with a revamp of the UI/UX. I also dislike the format of the resource management.

Cons

There are a few user administration points that are just odd to deal with but nothing unmanageable.
If you are creating for finite steps then it works well but in our case it becomes useless the more knowledgeable a person gets.
It's difficult to fit everyone we encounter into the only options given. Also difficult to navigate backwards when answers change or are unclear.
  • Vendor responds to reviews
  • Last review17 days ago
  • Vendor responds to reviews
  • Last review6 days ago

Key features

  • Total features108
  • @mentions
  • API
  • Access Control
  • Accounting Integration
  • Action Item Tracking
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Analysis
  • Ad hoc Reporting
  • Agile Software Development
  • Approval Process Control
  • Asset Management
  • Assignment Management
  • Audit Trail
  • Authentication
  • Automated Billing
  • Automated Scheduling
  • Automatic Adjustments
  • Automatic Notifications
  • Availability Management
  • Billable Hours Tracking
  • Billing & Invoicing
  • Budgeting
  • Bug Tracking
  • Business Intelligence
  • CRM Integration
  • Call Center Management
  • Charting
  • Collaboration Tools
  • Collaborative Review
  • Collaborative Workspace
  • Commenting
  • Communication Management
  • Cost Analysis
  • Cost Tracking
  • Critical Path
  • Custom Fields
  • Customizable Reporting
  • Data Import/Export
  • Data Visualization
  • Deadline Management
  • Design Management
  • Document Management
  • Document Storage
  • Drag & Drop Interface
  • Email Alerts
  • Estimating
  • Expense Tracking
  • File Management
  • File Transfer
  • Financial Analysis
  • Forecasting
  • Gantt Charts
  • General Ledger
  • HR Management
  • Help Desk Management
  • Invoice Management
  • Job Costing
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Knowledge Base Management
  • Leave Tracking
  • Mobile Alerts
  • Monitoring
  • Multi-Currency
  • Multiple Projects
  • Performance Reports
  • Permission Management
  • Planning Tools
  • Prioritizing
  • Productivity Reporting
  • Profit / Loss Statement
  • Profitability Analysis
  • Progress Reports
  • Progress Tracking
  • Project Accounting
  • Project Budgeting
  • Project Estimating
  • Project Management
  • Project Planning
  • Project Templates
  • Project Time Tracking
  • Project Tracking
  • Project Workflow
  • Projections
  • QuickBooks Integration
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Updates
  • Recurring Tasks
  • Reporting & Statistics
  • Resource Allocation
  • Resource Management
  • Role-Based Permissions
  • Search Functionality
  • Status Reporting
  • Status Tracking
  • Tagging
  • Task Management
  • Task Planning
  • Task Scheduling
  • Task Tracking
  • Third Party Integration
  • Time & Expense Tracking
  • Timer
  • Timesheets
  • Training Management
  • Trend Analysis
  • Version Control
  • Visual Analytics
  • WYSIWYG Editor
  • Website Integration
  • Workflow Management
  • Total features10
  • @mentions
  • API
  • Access Control
  • Accounting Integration
  • Action Item Tracking
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Analysis
  • Ad hoc Reporting
  • Agile Software Development
  • Approval Process Control
  • Asset Management
  • Assignment Management
  • Audit Trail
  • Authentication
  • Automated Billing
  • Automated Scheduling
  • Automatic Adjustments
  • Automatic Notifications
  • Availability Management
  • Billable Hours Tracking
  • Billing & Invoicing
  • Budgeting
  • Bug Tracking
  • Business Intelligence
  • CRM Integration
  • Call Center Management
  • Charting
  • Collaboration Tools
  • Collaborative Review
  • Collaborative Workspace
  • Commenting
  • Communication Management
  • Cost Analysis
  • Cost Tracking
  • Critical Path
  • Custom Fields
  • Customizable Reporting
  • Data Import/Export
  • Data Visualization
  • Deadline Management
  • Design Management
  • Document Management
  • Document Storage
  • Drag & Drop Interface
  • Email Alerts
  • Estimating
  • Expense Tracking
  • File Management
  • File Transfer
  • Financial Analysis
  • Forecasting
  • Gantt Charts
  • General Ledger
  • HR Management
  • Help Desk Management
  • Invoice Management
  • Job Costing
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Knowledge Base Management
  • Leave Tracking
  • Mobile Alerts
  • Monitoring
  • Multi-Currency
  • Multiple Projects
  • Performance Reports
  • Permission Management
  • Planning Tools
  • Prioritizing
  • Productivity Reporting
  • Profit / Loss Statement
  • Profitability Analysis
  • Progress Reports
  • Progress Tracking
  • Project Accounting
  • Project Budgeting
  • Project Estimating
  • Project Management
  • Project Planning
  • Project Templates
  • Project Time Tracking
  • Project Tracking
  • Project Workflow
  • Projections
  • QuickBooks Integration
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Updates
  • Recurring Tasks
  • Reporting & Statistics
  • Resource Allocation
  • Resource Management
  • Role-Based Permissions
  • Search Functionality
  • Status Reporting
  • Status Tracking
  • Tagging
  • Task Management
  • Task Planning
  • Task Scheduling
  • Task Tracking
  • Third Party Integration
  • Time & Expense Tracking
  • Timer
  • Timesheets
  • Training Management
  • Trend Analysis
  • Version Control
  • Visual Analytics
  • WYSIWYG Editor
  • Website Integration
  • Workflow Management

Integrations

  • Total integrations39
  • Asana
  • Basecamp
  • Box
  • Dropbox Business
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Trello
  • VisitorTrack
  • Zapier
  • Zendesk
  • Total integrations8
  • Asana
  • Basecamp
  • Box
  • Dropbox Business
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Trello
  • VisitorTrack
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Mavenlink vs. Yonyx

See how Mavenlink and Yonyx stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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