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Functionality
3.7
/5
37
Total features
52
9 categories
NetSuite OpenAir features
Common features of Project Management software
Functionality
3.7
/5
37
Price starts from
399
/user
Per month
Total Features
52
Unique features
Quotes/Estimates
Invoice Management
Real Time Analytics
Project Templates
Functionality
4.3
/5
22.3K
Price starts from
6
/user
Per month
Total Features
157
Features in Common
37
Unique features
Brainstorming
Roadmapping
Issue Tracking
Resource Request
Anonymous Reviewer
Verified reviewer
Computer Software, 10,001+ employees
Used daily for 2+ years
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Good software for maintaining expense and project time management and reporting tool.
Very easy to use and it is very easy to pull reports like time sheets and utilization in scheduled basis.Also easy to evaluate Vacation OFF timing of resource and it will help on OPEX cost estimations and tracking.overall user interface is good and easy to generate reports.easy to integrate with JIRA.
Not really much but sometimes I feel they can do little more improvements on user interface and sometime it is little time taking method for editing submitted time-sheets.
Anonymous Reviewer
Verified reviewer
Computer Software, 5,001-10,000 employees
Used daily for 2+ years
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Used for approximately 3 years to manage project, time tracking and resource management
It’s a great tool for time tracking and reporting. simple reports that can be shared with customers
Not many features for project management and resource management capabilities is limited. Also not very user friendly and requires training on its functionalities
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Jennie G.
Electrical/Electronic Manufacturing, 11-50 employees
Used daily for 2+ years
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My company used this software for almost 13 years. It wasn't completely awful, as evidenced by the fact that we stuck with it for as long as we did, but I don't have a lot of good things to say about it. It was visually appealing, and once you got the hang of it, the navigation became somewhat intuitive. That's about it.
This software is cumbersome and rigid, and there are so many simple functions that it can't do that it's hard to understand why wasted their time making everything else so complex. The customer service is AWFUL - long waits to talk to people who are reading from a script. Their online help forum, SuiteAnswers, is equally bad. Most of the information is ancient. However, as I think about it, that...
Anonymous Reviewer
Verified reviewer
Computer Software, 5,001-10,000 employees
Used daily for 2+ years
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It’s a great tool to manage projects, resources, submit timesheets and invoice clients
It’s not very user friendly and financial management lacks a lot of functionalities such as producing customer reports which has to be done manually
Anonymous Reviewer
Verified reviewer
Information Technology and Services, 501-1,000 employees
Used daily for 6-12 months
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I've used mostly for time tracking, and not seen the admin access/reporting. However, from an end user perspective, it's basically the same as every other time tracking suite.
the UX seems a bit outdated compared to many others.
Cody M.
Online Media, 51-200 employees
Used weekly for 1-2 years
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Rather negative - the company I worked for, a Marketing agency, really should not have selected OpenAir. I believe it to be better suited for niche companies who may have non-accounting staff entering transactions/data in a streamlined manner that would then port over to the primary accounting system, NetSuiet.
OpenAir is designed to integrate with NetSuite and it is possible to do a high volume of billing and tasks efficiently using OpenAir. The software is fairly streamlined to be able to move quickly and process recurring tasks in such a way that non-accounting staff can be comfortable in the UI too.
At my prior company, we were plagued with sync issues whereby data would not port over to Netsuite. Having to constantly work to keep the 2 systems in sync by troubleshooting, activating/de-activating various accounts/projects/etc., and sometimes just guessing at fixes drained significant time that could have been spent in more productive ways.
Anonymous Reviewer
Verified reviewer
Computer Software, 51-200 employees
Used weekly for 1-2 years
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Painful at first, and even still to this day, but data is all organized and clean.
Great features and tracking of expenses, time, etc. Secure, we used it with SSO Mobile app
So hard to get used to. Not intuitive. Things aren't where you would expect them to be. Slow at times.
Kyle L.
Oil & Energy, 11-50 employees
Used daily for 6-12 months
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My overall experience has been great. The tool has reduced the time and energy needed to complete these often labor intensive and activities and freed up my time to do more value added work.
This software is perfect for time tracking, project management and invoicing for a professional services organization. It reduces administrative overhead time by seamlessly integrating all of these critical functions. By setting up your projects on the front-end, it allows your organization to more effectively manage your team and projects.
The software is an optimal solution for full integration for project management and administration; however, it did take some time to learn all of the idiosyncrasies of the tool. Once you get proficient, the software is a dream.
Savannah W.
Information Technology and Services, 11-50 employees
Used weekly for 2+ years
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We've really been able to make OA work for us. We use it for resource allocation and planning, expense reimbursements, vacation and sick time submissions, as well as normal daily time tracking. The ability to do all of that in one system is nice. It's fairly customizable if you're tech savvy.
Despite constantly adjusting bookings and information in the OA system, it always seems like incorrect or outdated information sticks around. We've taken to calling them "OpenAir Gremlins". It's not a huge deal, because we know to discount the additional bookings, but it can be frustrating and make resourcing more difficult than it already is. It's also not the most user friendly. Filters allow for highly customizable content, which is great, but can be a bit clunky. Also the "save" vs "save and submit" buttons often leave us with unsubmitted time sheets or vacation requests.
Steve J.
Computer Software, 201-500 employees
Used daily for 2+ years
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Overall, we have been pleased with the performance and functionality, as well as the support response when needed has been great.
I like the ease of use, seamless integration with most major platforms, flexibility and value proposition.
The feature that would be most helpful for us would be an additional column to input the baseline project hours and cost and have it be frozen. This way we could track changes in scope much easier.
Mihail G.
Information Technology and Services, 501-1,000 employees
Used daily for 2+ years
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We had need to solve our revenue recognition and financial reporting and with NetSuite we did streamline the process and automated month-end closing process. Thanks,
Easy to operate, searching for a transaction is improved based on the other softwares and great ERP product.
The ability to connect with other softwares.
Dana M.
Used daily for 2+ years
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Great system for time sheet & expense reporting - very easy to use once you get the hang of it. Proxy access rights work seamlessly.
A little labor intensive, but you can format the system to pre-populate some fields to make data entry smoother.
Kenneth V.
Marketing and Advertising, 501-1,000 employees
Used daily for 1-2 years
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This is a pretty easy interface to navigate through to record and keep track of all your hours and PTO for projects.
It's difficult and not intuitive when it comes to trying to edit your hours after submitting your timesheet. It's also a little cumbersome that you can't record some of your hours ahead of time if you know you'll be on PTO.
Kendal B.
Information Technology and Services, 201-500 employees
Used daily for 6-12 months
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My PM's choose to use this tool only for Resource & Time Management. I'm having a hard time getting them to use this as a Project Management Tool.
Resource Management through Bookings - I can easily see what my Resource's utilization & Bench time is.
Projects and Bookings could be connected better. Reporting could benefit with more complex reporting. Resource Management Planner view could use a zoom in feature. Project Task Management could be more complex.
Brenda H.
Computer Software, 501-1,000 employees
Used daily for 1-2 years
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Can access from your phone to enter\submit time and expenses
If you enter a wrong amount on an expense, you have to delete the record and create a new one. Sometimes not all of the tasks for time entry show up so I have to wait to use it via the computer.
Heather C.
Information Technology and Services, 51-200 employees
Used daily for 2+ years
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We were trying to run a 150+ consulting firm and outside of time tracking/project tracking/invoicing, there was very little of the product that we could use. Even the parts we were using were quite clunky.
This product is very configurable but be careful... one change can have a significant impact. In my view, it was too configurable but at least it wasn't "what you see is what you get". Time tracking was ok.
Pretty much everything. The reporting module was horrible. Resource management was clunky. The product seems to never evolve or change. This is a big company so don't expect personalized treatment.
Aaron M.
Oil & Energy, 501-1,000 employees
Used other for 1-2 years
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Just a terribly put together application, I think it has potential but someone fell short of development.
Tracking project progress and time is the only thing this is good for. Heaven forbid you forget something and you have to start all over.
This application is not good, so many missing features and it's only good for tracking your time and project updates. You have to refresh every change, it erases everything if you forgot to add something. Out of 5 stars I'd give it a half star if possible
Mohamed A.
Verified reviewer
Telecommunications, 10,001+ employees
Used weekly for 6-12 months
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- Easy to use. - Centralized location make booking and timesheets, so we can generate reports about how the resources are utilized during the week. - also we use it to book a vacation so it can be easily tracked. - you can also check the current projects and the time spend on each project which helps in identifying the areas which need improvement within the org
the way to edit timesheets and projects, is a little bit confusing for someone who dealing with it for the first time.
Jamie M.
Design, 11-50 employees
Used daily for 6-12 months
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We needed to track our time on projects for billing purposes.
I can't say many positive things about this, it kept the timesheet data recorded. It was relatively easy to add new client and jobs.
It was NOT user friendly. The tabs and user interface made no sense. The drop downs didn't toggle well and data would have to be refreshed all together to get the correct information in the drop down in case you wanted to see a different client. Just clunky and difficult for no reason. We never used it for more than that and they increased the price substantially despite our light use. We cancelled and went with another service.
Anonymous Reviewer
Verified reviewer
Computer Software, 501-1,000 employees
Used weekly for 1-2 years
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Great at tracking time & expense. Easy to use to keep track of projects & resources on the projects. Able to do T&M billing easily
Reporting capabilities somewhat limited and hard to integrate with our other software - overall just lacks customization ability
Christian P.
Information Technology and Services, 51-200 employees
Used weekly for 6-12 months
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Time tracking, resource management
I like the many different options it presents for setting up projects and assigning resources. Also, great way to track time and progress bill.
If you are a small company, the assigning of resources can be frustrating, as we are an all hands on deck organization, so resources are often double booked, which can create confusion in OpenAir.
Anonymous Reviewer
Verified reviewer
Telecommunications, 501-1,000 employees
Used daily for 1-2 years
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Has good billing functionality
Timesheet and expenses approval workflows. milestone and T&M billing rules.
WBS very difficult to work with. Reporting leaves much to be desired. Buggy, inconsistent behaviour. lacks functionality. slow/poor performance.
Jonathan S.
Verified reviewer
Hospital & Health Care,
Used weekly for 6-12 months
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Robust features that we could leverage across our services business. Provided scheduling tools that allowed for visibility into areas of high and low utilization for scheduling.
Lack of integration to the project financials. We struggled with integrating the contract data into the project so we could track profitability real time.
Michael N.
Security and Investigations, 501-1,000 employees
Used daily for less than 6 months
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transparent time tracking
it helps track all client billable hours and notes and can pull in data from SFDC. I can break out hours per day and comment per each
not as customizable as I would like. I wish we could turn some of the "features" off. Forcing comments makes my time entry quite tedious
Emilio M.
Verified reviewer
Internet, 51-200 employees
Used weekly for 6-12 months
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Set up for first use was mostly pain free.
setting up the same timesheet over and over again is a bit of a chore. There is no memory of what you did the last time you used it.