NetSuite OpenAir Features

Pros

* strong PSA tool which covers most of the project management aspects including task management, scheduling, resource management, timesheet, billing and invoicing, expense management, revenue tracking etc.

Cons

* UI needs improvement as navigation in resource scheduling and project budgeting takes longer time

Rating breakdown

Time used: Free Trial

Frequency of use: Occasionally

Likelihood to recommend

Pros

Resource Management through Bookings - I can easily see what my Resource's utilization & Bench time is.

Cons

Resource Management Planner view could use a zoom in feature.

Rating breakdown

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

Pros

Provided scheduling tools that allowed for visibility into areas of high and low utilization for scheduling.

Cons

We struggled with integrating the contract data into the project so we could track profitability real time.

Rating breakdown

Time used: 6-12 months

Frequency of use: Weekly

Pros

Easy to use to keep track of projects & resources on the projects. Able to do T&M billing easily

Cons

Reporting capabilities somewhat limited and hard to integrate with our other software - overall just lacks customization ability

Rating breakdown

Time used: 1-2 years

Frequency of use: Weekly

Pros

Very easy to use and it is very easy to pull reports like time sheets and utilization in scheduled basis.Also easy to evaluate Vacation OFF timing of resource and it will help on OPEX cost estimations and tracking.overall user interface is good and easy to generate reports.easy to integrate with JIRA.

Cons

Not really much but sometimes I feel they can do little more improvements on user interface and sometime it is little time taking method for editing submitted time-sheets.

Rating breakdown

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

Pros

Also, great way to track time and progress bill.

Cons

If you are a small company, the assigning of resources can be frustrating, as we are an all hands on deck organization, so resources are often double booked, which can create confusion in OpenAir.

Rating breakdown

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

Pros

I like the ease of use, seamless integration with most major platforms, flexibility and value proposition.

Cons

This way we could track changes in scope much easier.

Rating breakdown

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

Pros

This is a pretty easy interface to navigate through to record and keep track of all your hours and PTO for projects.

Cons

It's also a little cumbersome that you can't record some of your hours ahead of time if you know you'll be on PTO.

Rating breakdown

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

Pros

- Centralized location make booking and timesheets, so we can generate reports about how the resources are utilized during the week

Cons

the way to edit timesheets and projects, is a little bit confusing for someone who dealing with it for the first time.

Rating breakdown

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

Pros

I've used mostly for time tracking, and not seen the admin access/reporting. However, from an end user perspective, it's basically the same as every other time tracking suite.

Cons

the UX seems a bit outdated compared to many others.

Rating breakdown

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

Pros

For example, the solution integrates with iPhones and iPads.

Pros

it helps track all client billable hours and notes and can pull in data from SFDC.

Cons

Forcing comments makes my time entry quite tedious

Rating breakdown

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

Pros

Secure, we used it with SSO Mobile app

Cons

So hard to get used to. Not intuitive. Things aren't where you would expect them to be. Slow at times.

Rating breakdown

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

Pros

I like that it has the capability to integrate with things like Salesforce and Jira, making it easier for users to complete multiple tasks in one spot.

Cons

The UI still needs a bit of work.

Rating breakdown

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

Pros

The original Projects in NetSuite were not very robust but this tool handles so many processes.

Cons

It can be difficult to keep buying addons for your NetSuite instance. The OpenAir module requires implementation and cannot just be plugged in.

Rating breakdown

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

Pros

We use it for resource allocation and planning, expense reimbursements, vacation and sick time submissions, as well as normal daily time tracking.

Cons

Also the "save" vs "save and submit" buttons often leave us with unsubmitted time sheets or vacation requests.

Rating breakdown

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

Pros

Can access from your phone to enter\submit time and expenses

Cons

Sometimes not all of the tasks for time entry show up so I have to wait to use it via the computer.

Rating breakdown

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

Pros

Love all the functionality of reports, saved searches and custom fields.

Cons

Creating reports is not always intuitive as you think it should be.

Rating breakdown

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

Pros

OpenAir is user friendly and integrates with multiple in house systems.

Cons

I am not familiar with other time systems but OpenAir seems to have it all!

Rating breakdown

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

Pros

Great system for time sheet & expense reporting - very easy to use once you get the hang of it.

Cons

A little labor intensive, but you can format the system to pre-populate some fields to make data entry smoother.

Rating breakdown

Time used: 2+ years

Frequency of use: Daily

Pros

One of the main advantages of OpenAir is extend to which it could be customized to the clients needs. It also can be eintegrated with other business systems that an organization uses - for example SAP. This is a huge advantage because it saves a lot of manual work especially for the accounting department.

Cons

OpenAir is not very user friendly. also its design is not enough intuitive.

Rating breakdown

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

Pros

Easy to operate, searching for a transaction is improved based on the other softwares and great ERP product.

Cons

The ability to connect with other softwares.

Rating breakdown

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

Pros

Timesheet and expenses approval workflows. milestone and T&M billing rules.

Cons

WBS very difficult to work with. Reporting leaves much to be desired.

Rating breakdown

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

Pros

Ability to customize to our needs for the user view and the different user levels

Cons

Integration between other systems and the ability to make changes after an integration has been completed.

Rating breakdown

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

Pros

Set up for first use was mostly pain free.

Cons

There is no memory of what you did the last time you used it.

Rating breakdown

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend