NetSuite OpenAir Features

NetSuite OpenAir

The Leading Cloud Professional Services Automation Solution

4.18/5 (28 reviews)

NetSuite OpenAir Feature Summary

  • Analytics Dashboards
  • Client Billing & Invoicing
  • Data Import/Export
  • Expense Management
  • Labor Cost Reporting
  • Mobile Access
  • Multi-Company
  • Multi-Currency
  • Multi-Language
  • Pre-Packaged Integrations
  • Project Management
  • Reporting and Dashboards
  • Resource Management
  • Revenue Recognition
  • Sales Collaboration
  • Security Developer API
  • Skill Profile Management
  • Time & Expense Tracking
  • Timesheet Management

Competitor Feature Comparison

"What If" Scenarios
API
Accounting Integration
Activity Tracking
Ad hoc Reporting
Automatic Notifications
Billing & Invoicing
Billing Rate Management
Budgeting
Business Intelligence
CRM Integration
Collaboration Tools
Contract Management
Cost Estimating
Cost Tracking
Critical Path
Custom Fields
Dashboard Creation
Document Management
Drag & Drop Interface
Expense Tracking
Forecasting
Gantt Charts
Invoice Management
Invoice Processing
Issue Tracking
Mobile Integration
Multiple Projects
Performance Reports
Planning Tools
Prioritizing
Profitability Analysis
Progress Reports
Progress Tracking
Project Estimating
Project Management
Project Planning
Project Templates
Project Time Tracking
Project Tracking
Project Workflow
Projections
Real Time Analytics
Real Time Data
Real Time Reporting
Resource Allocation
Resource Management
Revenue Recognition
Risk Assessment
Skills Tracking
Status Reporting
Task Management
Task Planning
Task Scheduling
Task Tracking
Third Party Integration
Time & Expense Tracking
Timesheets
Workflow Management
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"What If" Scenarios
API
Accounting Integration
Activity Tracking
Ad hoc Reporting
Automatic Notifications
Billing & Invoicing
Billing Rate Management
Budgeting
Business Intelligence
CRM Integration
Collaboration Tools
Contract Management
Cost Estimating
Cost Tracking
Critical Path
Custom Fields
Dashboard Creation
Document Management
Drag & Drop Interface
Expense Tracking
Forecasting
Gantt Charts
Invoice Management
Invoice Processing
Issue Tracking
Mobile Integration
Multiple Projects
Performance Reports
Planning Tools
Prioritizing
Profitability Analysis
Progress Reports
Progress Tracking
Project Estimating
Project Management
Project Planning
Project Templates
Project Time Tracking
Project Tracking
Project Workflow
Projections
Real Time Analytics
Real Time Data
Real Time Reporting
Resource Allocation
Resource Management
Revenue Recognition
Risk Assessment
Skills Tracking
Status Reporting
Task Management
Task Planning
Task Scheduling
Task Tracking
Third Party Integration
Time & Expense Tracking
Timesheets
Workflow Management
Visit WebsiteCompare App
"What If" Scenarios
API
Accounting Integration
Activity Tracking
Ad hoc Reporting
Automatic Notifications
Billing & Invoicing
Billing Rate Management
Budgeting
Business Intelligence
CRM Integration
Collaboration Tools
Contract Management
Cost Estimating
Cost Tracking
Critical Path
Custom Fields
Dashboard Creation
Document Management
Drag & Drop Interface
Expense Tracking
Forecasting
Gantt Charts
Invoice Management
Invoice Processing
Issue Tracking
Mobile Integration
Multiple Projects
Performance Reports
Planning Tools
Prioritizing
Profitability Analysis
Progress Reports
Progress Tracking
Project Estimating
Project Management
Project Planning
Project Templates
Project Time Tracking
Project Tracking
Project Workflow
Projections
Real Time Analytics
Real Time Data
Real Time Reporting
Resource Allocation
Resource Management
Revenue Recognition
Risk Assessment
Skills Tracking
Status Reporting
Task Management
Task Planning
Task Scheduling
Task Tracking
Third Party Integration
Time & Expense Tracking
Timesheets
Workflow Management
Visit WebsiteCompare App

Mobile apps

iOS App


22 reviews

Requires iOS 13.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


255 reviews

NetSuite OpenAir Feature Reviews

25 reviewers had the following to say about NetSuite OpenAir's features:

Anonymous
(Computer Software company, 501-1000 employees)

strong PSA tool

2018-12-05

Pros

* strong PSA tool which covers most of the project management aspects including task management, scheduling, resource management, timesheet, billing and invoicing, expense management, revenue tracking etc.

Cons

* UI needs improvement as navigation in resource scheduling and project budgeting takes longer time

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Occasionally

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
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Kendal Blake

Almost There

2017-08-10

I'm having a hard time getting them to use this as a Project Management Tool.

Pros

Resource Management through Bookings - I can easily see what my Resource's utilization & Bench time is.

Cons

Resource Management Planner view could use a zoom in feature.

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
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Jonathan Schreck

Great tool but lacked some data integrations

2017-10-10

Pros

Provided scheduling tools that allowed for visibility into areas of high and low utilization for scheduling.

Cons

We struggled with integrating the contract data into the project so we could track profitability real time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Computer Software company, 501-1000 employees)

Great software for PM, time & expense

2018-06-13

Pros

Easy to use to keep track of projects & resources on the projects. Able to do T&M billing easily

Cons

Reporting capabilities somewhat limited and hard to integrate with our other software - overall just lacks customization ability

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Computer Software company, 10001+ employees)

Best expensive and project management tool

2020-06-30

Good software for maintaining expense and project time management and reporting tool.

Pros

Very easy to use and it is very easy to pull reports like time sheets and utilization in scheduled basis.Also easy to evaluate Vacation OFF timing of resource and it will help on OPEX cost estimations and tracking.overall user interface is good and easy to generate reports.easy to integrate with JIRA.

Cons

Not really much but sometimes I feel they can do little more improvements on user interface and sometime it is little time taking method for editing submitted time-sheets.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
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Christian Pires

Great PM tool, but too many features for my needs.

2018-01-12

Time tracking, resource management

Pros

Also, great way to track time and progress bill.

Cons

If you are a small company, the assigning of resources can be frustrating, as we are an all hands on deck organization, so resources are often double booked, which can create confusion in OpenAir.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Steve Johnson

OpenAir makes project tracking easy

2019-04-30

Overall, we have been pleased with the performance and functionality, as well as the support response when needed has been great.

Pros

I like the ease of use, seamless integration with most major platforms, flexibility and value proposition.

Cons

This way we could track changes in scope much easier.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Kenneth Villapando

Great Timesheet Program

2017-12-14

Pros

This is a pretty easy interface to navigate through to record and keep track of all your hours and PTO for projects.

Cons

It's also a little cumbersome that you can't record some of your hours ahead of time if you know you'll be on PTO.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
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mohamed ashraf

Verified Reviewer

openair cloud version is very easy to use

2019-01-03

Pros

- Centralized location make booking and timesheets, so we can generate reports about how the resources are utilized during the week

Cons

the way to edit timesheets and projects, is a little bit confusing for someone who dealing with it for the first time.

Rating breakdown

Value for money
Ease of use
Features

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: GetApp
Helpful?   Yes   No
Read more
Anonymous
(Information Technology and Services company, 501-1000 employees)

Meh...

2019-02-01

Pros

I've used mostly for time tracking, and not seen the admin access/reporting. However, from an end user perspective, it's basically the same as every other time tracking suite.

Cons

the UX seems a bit outdated compared to many others.

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Rakesh

Professional Services Automation Made Simple

2013-08-28

Integration with multiple CRM and ERP systems at the front end and back end ensures extensibility and easier processing of routine tasks

Pros

For example, the solution integrates with iPhones and iPads.

Source: GetApp
1 of 1 people found this review helpful
Helpful?   Yes   No
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Michael Nouguier

its a typical tracking app

2017-07-18

transparent time tracking

Pros

it helps track all client billable hours and notes and can pull in data from SFDC.

Cons

Forcing comments makes my time entry quite tedious

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Computer Software company, 51-200 employees)

Hard to use but good features

2018-12-22

Painful at first, and even still to this day, but data is all organized and clean.

Pros

Secure, we used it with SSO Mobile app

Cons

So hard to get used to. Not intuitive. Things aren't where you would expect them to be. Slow at times.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Christopher Miller

OpenAir review

2019-10-03

Overall, I like the software and am anxious to see how they improve it next!

Pros

I like that it has the capability to integrate with things like Salesforce and Jira, making it easier for users to complete multiple tasks in one spot.

Cons

The UI still needs a bit of work.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Daniel Cooper

OpenAir is a great new tool for project accounting

2019-10-31

After implementation this is a great tool for project accounting and I would recommend to anyone where project accounting is a large part of business.

Pros

The original Projects in NetSuite were not very robust but this tool handles so many processes.

Cons

It can be difficult to keep buying addons for your NetSuite instance. The OpenAir module requires implementation and cannot just be plugged in.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Savannah Windham

You can likely make OpenAir work for your needs

2018-09-12

Pros

We use it for resource allocation and planning, expense reimbursements, vacation and sick time submissions, as well as normal daily time tracking.

Cons

Also the "save" vs "save and submit" buttons often leave us with unsubmitted time sheets or vacation requests.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Software Advice
Helpful?   Yes   No
Read more
Brenda Hopkins

OpenAir review

2018-08-21

Pros

Can access from your phone to enter\submit time and expenses

Cons

Sometimes not all of the tasks for time entry show up so I have to wait to use it via the computer.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Alexa Henderson

Great DIY Solution

2019-07-12

Pros

Love all the functionality of reports, saved searches and custom fields.

Cons

Creating reports is not always intuitive as you think it should be.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Gina Guarracino

Great for time tracking and reporting!

2018-09-13

Pros

OpenAir is user friendly and integrates with multiple in house systems.

Cons

I am not familiar with other time systems but OpenAir seems to have it all!

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Dana Miksad

Great system for time sheet & expense reporting

2018-04-25

Pros

Great system for time sheet & expense reporting - very easy to use once you get the hang of it.

Cons

A little labor intensive, but you can format the system to pre-populate some fields to make data entry smoother.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Lyubov Pencheva

NetSuite OpenAir Review from an admin perspective

2019-02-25

It is designed to cover a lot of corporate processes which gives it the potential to make it a primary corporate tool.

Pros

One of the main advantages of OpenAir is extend to which it could be customized to the clients needs. It also can be eintegrated with other business systems that an organization uses - for example SAP. This is a huge advantage because it saves a lot of manual work especially for the accounting department.

Cons

OpenAir is not very user friendly. also its design is not enough intuitive.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Mihail Georgiev

Great ERP system to solve our needs!

2019-04-26

We had need to solve our revenue recognition and financial reporting and with NetSuite we did streamline the process and automated month-end closing process.

Pros

Easy to operate, searching for a transaction is improved based on the other softwares and great ERP product.

Cons

The ability to connect with other softwares.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Telecommunications company, 501-1000 employees)

Buyer Beware

2018-02-08

Has good billing functionality

Pros

Timesheet and expenses approval workflows. milestone and T&M billing rules.

Cons

WBS very difficult to work with. Reporting leaves much to be desired.

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

2/10
Source: Capterra
Helpful?   Yes   No
Read more
Patricia Chavez

OpenAir Review

2019-04-11

Pros

Ability to customize to our needs for the user view and the different user levels

Cons

Integration between other systems and the ability to make changes after an integration has been completed.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Emilio Martinez

Pretty standard as timesheet tools go.

2019-01-21

Pros

Set up for first use was mostly pain free.

Cons

There is no memory of what you did the last time you used it.

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more