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NetSuite OpenAir Logo

NetSuite OpenAir

4.0
(37)

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The Leading Cloud Professional Services Automation Solution

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(19)

NetSuite OpenAir Pricing

Pricing overview

Value for money rating

3.7

/5

37

Price starts from

399

/user

Per month

Pricing options
Free plan
Subscription
Free trial

Pricing details

Professional Suite for SMB business starts at $399/month + $49/user/month
Enterprise Suite which includes Resource Management is $899/month + $49/user/month

What users say

Also easy to evaluate Vacation OFF timing of resource and it will help on OPEX cost estimations and tracking.overall user interface is good and easy to generate reports.easy to integrate with JIRA.
The very worst thing about it is the astronomically high price. For between 15 - 20 users we were paying over $20K/year.

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Reviewers who mentioned pricing said:

AR
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Anonymous Reviewer

Verified reviewer

Computer Software, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Best expensive and project management tool

Reviewed 3 years ago

Good software for maintaining expense and project time management and reporting tool.

Pros

Very easy to use and it is very easy to pull reports like time sheets and utilization in scheduled basis.Also easy to evaluate Vacation OFF timing of resource and it will help on OPEX cost estimations and tracking.overall user interface is good and easy to generate reports.easy to integrate with JIRA.

Cons

Not really much but sometimes I feel they can do little more improvements on user interface and sometime it is little time taking method for editing submitted time-sheets.

JG
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Jennie G.

Electrical/Electronic Manufacturing, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Good riddance!

Reviewed 3 years ago
Pros

My company used this software for almost 13 years. It wasn't completely awful, as evidenced by the fact that we stuck with it for as long as we did, but I don't have a lot of good things to say about it. It was visually appealing, and once you got the hang of it, the navigation became somewhat intuitive. That's about it.

Cons

This software is cumbersome and rigid, and there are so many simple functions that it can't do that it's hard to understand why wasted their time making everything else so complex. The customer service is AWFUL - long waits to talk to people who are reading from a script. Their online help forum, SuiteAnswers, is equally bad. Most of the information is ancient. However, as I think about it, that...

AR
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Anonymous Reviewer

Verified reviewer

Higher Education, 5,001-10,000 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Comprehensive, Customizable, but Complex and Expensive

Reviewed a month ago
Pros

designed to seamlessly integrate with other NetSuite products, making it easier for businesses to manage their financial and operational data in one place. Easy financial reports generation. Makes OPEX calculation simpler and more reliable.

Cons

Its price makes it very difficult to be used by small and mid-range companies

Vendor response

Thanks for taking the time to leave a review! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

KL
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Kyle L.

Oil & Energy, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Time Keeping and PM Software

Reviewed 2 years ago

My overall experience has been great. The tool has reduced the time and energy needed to complete these often labor intensive and activities and freed up my time to do more value added work.

Pros

This software is perfect for time tracking, project management and invoicing for a professional services organization. It reduces administrative overhead time by seamlessly integrating all of these critical functions. By setting up your projects on the front-end, it allows your organization to more effectively manage your team and projects.

Cons

The software is an optimal solution for full integration for project management and administration; however, it did take some time to learn all of the idiosyncrasies of the tool. Once you get proficient, the software is a dream.

SJ
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Steve J.

Computer Software, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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OpenAir makes project tracking easy

Reviewed 4 years ago

Overall, we have been pleased with the performance and functionality, as well as the support response when needed has been great.

Pros

I like the ease of use, seamless integration with most major platforms, flexibility and value proposition.

Cons

The feature that would be most helpful for us would be an additional column to input the baseline project hours and cost and have it be frozen. This way we could track changes in scope much easier.

JM
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Jamie M.

Design, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

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Looks like something out of the 80s

Reviewed 2 years ago

We needed to track our time on projects for billing purposes.

Pros

I can't say many positive things about this, it kept the timesheet data recorded. It was relatively easy to add new client and jobs.

Cons

It was NOT user friendly. The tabs and user interface made no sense. The drop downs didn't toggle well and data would have to be refreshed all together to get the correct information in the drop down in case you wanted to see a different client. Just clunky and difficult for no reason. We never used it for more than that and they increased the price substantially despite our light use. We cancelled and went with another service.

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Jonathan S.

Verified reviewer

Hospital & Health Care,

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Great tool but lacked some data integrations

Reviewed 5 years ago
Pros

Robust features that we could leverage across our services business. Provided scheduling tools that allowed for visibility into areas of high and low utilization for scheduling.

Cons

Lack of integration to the project financials. We struggled with integrating the contract data into the project so we could track profitability real time.