NetSuite SRP (Service Resource Planning) Pricing, Features, Reviews & Comparison of Alternatives

NetSuite SRP (Service Resource Planning) Reviews

NetSuite SRP (Service Resource Planning)

Service resource planning (SRP) software

4.0/5 (7 reviews)
538,635

NetSuite SRP provides a comprehensive, end-to-end Services Resource Planning (SRP) solution that supports an entire services business. From Customer Relationship Management (CRM) and Professional Services Automation (PSA), to accounting/Enterprise Resource Planning (ERP), NetSuite SRP supports the complete bid-to-bill lifecycle with a powerful Software-as-a-Service (SaaS) suite. With NetSuite SRP you will complete projects more quickly, generate invoices accurately and efficiently, and decrease accounts receivable cycles. Gain complete visibility into and control over the entire business—in realtime, from the moment a new opportunity is identified through to project delivery, invoicing and revenue recognition, all while eliminating double entry and costly systems and integrations management overhead.

NetSuite SRP (Service Resource Planning) Overview

Pricing

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Devices

Web
Android
iOS

Business size

S
Small
M
Medium
L
Large
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NetSuite SRP (Service Resource Planning) screenshot: NetSuite SRP project dashboard

NetSuite SRP (Service Resource Planning) Reviews (7)

Latest reviews

 That owsome app

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Reviewed 10th of June by Data Entry

 

 Above Average in a good way

Let me just start by saying I have used two similar systems so I have only one other competitor to compare them to. This being said, I believe the ease of use with this is a bit better. I have seen people fumble with this for the first week as a newbie, but there is a short learning curve after ...

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Reviewed 7th of October, 2016 by Justin Spence

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Key Features of NetSuite SRP (Service Resource Planning)

  • Project profitability tracking
  • Project templates
  • Gantt chart
  • Real-time tasks and issues
  • Revenue and cost estimates
  • "What if" scenarios
  • Resource forecasting & allocation
  • Skills tracking & searching
  • Resource requests & booking
  • Automated invoicing
  • Automated revenue recognition
  • Time tracking
  • Timesheet approval
  • Expense entry & reporting
  • Expense approvals & workflow
  • Support case management
  • Knowledge management
  • Customer portal
  • Real-time personalized dashboards
  • Integrated billing management

NetSuite SRP (Service Resource Planning) Screenshots (1)

NetSuite SRP (Service Resource Planning) screenshot: NetSuite SRP project dashboard

Specifications

Intended Users
Large Enterprises, Mid Size Business
Devices Supported
Web-based
Supported Countries
Asia, Canada, China, Europe, Germany, Japan, United Kingdom, United States
Supported Languages
English
Support Options
Online Support, Phone Support

Alternatives to NetSuite SRP (Service Resource Planning)

Benefits

• Streamline operations and drive profitability by optimizing the entire services business lifecycle.
• Faster project completion, better resource utilization, more accurate and efficient invoices.
• Increase visibility across your business, including forecasts, resources, projects and KPIs.
• Support the way your services teams work and enable productivity with anytime, anywhere web and mobile access.
• Gain real-time, global business management and financial consolidation.

Videos

Security and privacy

Encryption

Yes
Encryption of sensitive data at rest
Yes
HTTPS for all pages

Access control

Yes
Multi-factor authentication options

Data policy

Yes
Data backup in multiple locations/GEO regions
This will ask you to sign in with LinkedIn
Anonymous
Data Entry (Real Estate company, 11-50 employees)
Verified Reviewer

That owsome app

10/06/2017

Pros

This very easy to use & help full for manage a/c. This app use any one very easily & any time & amy where.

Cons

some time is very boring to use like a normal app so kindly updated some features like dashboard & looking attractive.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: GetApp
Helpful?   Yes   No
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Justin Spence

Above Average in a good way

07/10/2016

Let me just start by saying I have used two similar systems so I have only one other competitor to compare them to. This being said, I believe the ease of use with this is a bit better. I have seen people fumble with this for the first week as a newbie, but there is a short learning curve after you dive in.

Pros

Agility of the platform.

Cons

Limited platform support. If you are running mainstream system setups then it's probably not an issue.

Rating breakdown

Value for money
Ease of use
Features

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

9/10

Recommendations to others considering NetSuite SRP (Service Resource Planning)

Check the hart er Magic quadrant. You won't be disappointed.

Source: Software Advice
Helpful?   Yes   No
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Jeffrey Sickert

Publishing company (MAC). One stop solution, flexible and powerful. Been great for our business.

22/06/2015

Pros have been its adaptability, its powerful search and reporting functions and the ability to engage all staff in its usage. Being MAC based here the ERP options were somewhat limited. Also the Suitetalk functions and connectivity to other parts of the business. No major cons. Would recommend this software.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
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Erin Estep

Flexible ERP System

29/05/2014

I have worked with other large ERP systems in the past. Comparatively speaking, Netsuite is very flexible and easy to customize. Our instance is highly customized and we're still able to easily support and upgrade twice a year with minimal issues. My only complaint recently is minor performance issues; which I know is a current focus of Netsuite's.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
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Shahrooz Shams

NetSuite integrated solution

29/04/2014

NetSuite is a great ERP for running your entire company on. The integration between the front office (CRM, quoting, marketing, support management) and backoffice (accounting, project management, inventory) can save a tremendous amount of time by eliminating duplicate entries and providing great insight into your customers. The platform is extremely flexible and uses standard technology like Javascript to customize. Over the years the product has become more complicated as a result of adding in more modules and features, however once implemented and trained the ROI should be realized quickly.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
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Doug Alexander

Choosing NetSuite was the worst decision we have made in 5 years.

10/04/2014

Pros

There is very little that we have been impressed with, but the invoicing process in OpenAir is functional.

Cons

The reporting is completely non-intuitive, and because of all the various settings, it can be very complex to develop very simple reporting that comes standard with other systems that cost a fraction of what NetSuite and OpenAir do.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend

1/10

Recommendations to others considering NetSuite SRP (Service Resource Planning)

Make sure you understand the ongoing maintenance and investment that is required to run NetSuite and OpenAir effectively.

Source: Software Advice
Helpful?   Yes   No
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Felix Garbuz

NetSuite ERP

01/10/2013

Its highest asset is its ability to service all aspects of the your business in one package. From the initial CRM and Sales management to project workflow and resource management to billing and all financial reporting. You have the ability to see these touch points historically as they occur and through KPIs. Scripting can be used to customize any data or reporting needs. Some needed enhancements include: ability to generate PDF forms on project records, ability to generate overall project profitability that includes labor and out of pocket costs in one report, better integration with outlook email and calendar. Currently without NetSuite we would definitely require more staff to process requests and address our day to day needs from our internal clients.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more