Planio vs SolarWinds Passportal Comparison

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Overview

Planio is an issue tracker and agile project management tool based on open-source Redmine. You'll be able to manage projects...

SolarWinds Passportal + Documentation Manager is a cloud-based password protection solution designed for managed service...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$25.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$18.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.6

(20)

5

4

3

2

1

12

8

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.4

(84)

5

4

3

2

1

40

37

7

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

She has been very helpful responding to queries efficiently and effectively and always with great courtesy. She is an asset to your organisation.
I worked with redmine before and on the first impression plan.io looks like a very stable and cosistent setup with nice features like backup, agile board, timesheets and integrated repository.
I would just like to thank you so much for the excellent customer service I have received from your member of staff Louise Engel.

Pros

Ability to store credentials and documentation in the same portal is amazing, plus the ability to link documents and credentials in revolutionary for us.
Using better passwords makes us more secure and sharing passwords between co-workers is now a breeze. The support team is fabulous.
All in one storage of docs, and secure passwords. The fact that passwords are there for the team as they need them but are secured is great.

Cons

I raised a ticket and within an hour I had received an acknowledgement of them being able to reproduce the problem and that an engineer had been assigned the issue.
Louise Engel was the customer support person that I dealt with and she was very prompt and professional while handling this problem.
If there is a negative, it's that the company makes assumptions about its user base which in our case do not apply, especially in the area of external task status change notification.

Cons

The subfolder/search issue gave a bad first impression for myself and my staff of the product. The inability to automate the backup with 2FA is a major issue.
So many users complained about having to use a password manager.
I am the one who set it up, the settings do not adhere to permission, the wording is different therefore it is extremely hard to set it up with accurate access.
  • Vendor responds to reviews
  • Last review2 years ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features12
  • API
  • Access Control
  • Audit Trail
  • Auditing
  • Chat
  • Collaboration Tools
  • Compliance Management
  • Configurable Workflow
  • Content Repository
  • Credential Management
  • Design Management
  • Document Automation
  • Document Management
  • Document Storage
  • File Management
  • Knowledge Base Management
  • Password Management
  • Project Time Tracking
  • Projections
  • Rules-Based Workflow
  • Secure Data Storage
  • Secure Login
  • Task Tracking
  • Two-Factor Authentication
  • User Management
  • Version Control
  • Total features15
  • API
  • Access Control
  • Audit Trail
  • Auditing
  • Chat
  • Collaboration Tools
  • Compliance Management
  • Configurable Workflow
  • Content Repository
  • Credential Management
  • Design Management
  • Document Automation
  • Document Management
  • Document Storage
  • File Management
  • Knowledge Base Management
  • Password Management
  • Project Time Tracking
  • Projections
  • Rules-Based Workflow
  • Secure Data Storage
  • Secure Login
  • Task Tracking
  • Two-Factor Authentication
  • User Management
  • Version Control

Integrations

  • Total integrations6
  • Asana
  • Basecamp
  • Box
  • Dropbox Business
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Trello
  • VisitorTrack
  • Zapier
  • Zendesk
  • Total integrations12
  • Asana
  • Basecamp
  • Box
  • Dropbox Business
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Trello
  • VisitorTrack
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Planio vs. SolarWinds Passportal

See how Planio and SolarWinds Passportal stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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