Primetric Reviews

I generate reports all the time, both for internal and external purposes. It used to be a very burdensome task, but now it’s just a matter of a few clicks. In Primetric, I can flexibly create and edit reports based on the data that’s already in the system, so I do not have to prepare information separately. I can also customize my reports and change them as I wish. To add to that, the reports are also connected to the time tracking feature included in the tool, so they are also perfect for monitoring and reporting on employee’s performance.

The search feature in the People tab could be better. Right now, after I click on one person’s profile, I need to go back and reload the page to see another. It’s quite burdensome right now.

Primetric comes with a broad range of features that cover the most important requirements and use cases of IT companies like ours. Based on my experience, I think it’s the best management and allocation system for an outsourcing company.

There’s no denying that just like any other solution, Primetric takes some time to get used to. But it’s well worth the effort because of all the features waiting there.

Thanks Anton!

Complexity of planning in case of project, resources etc.

Entrance threshold in case of undesrstanding all those features.

Hello Albert, thanks for your honest feedback. We are constantly improving the implementation process. This is why every client has their own Account Guardian which is always at your disposal without any limitations.

Primetrick is easy to use and I like the flexibility of the tool. I can keep track of the time of my tasks. When I start, I choose start, and when I finish, I choose stop. I can register scheduled tasks in Primetrick in the morning, which I have in my calendar, and if something changes, edit them later. In my opinion, using Primetrick allows me make a habit and be better organized.

It's hard for me to point out what I don't like about Primetrick. At the moment, the tool meets all my expectations.

Thank you, Dominika!

The time tracking feature is perfectly tailored to my needs. I can see the overview of the day, week or month, I can quickly add everything I did to the system, and I can do it all in the dark mode. For me, it’s more than enough to spend less time doing time tracking.

I would like the description of my tracked hours to copy automatically whenever I add new hours to the project - I need to copy and paste it manually right now

Thank you!

What strikes me about Primetric is that it’s a really intuitive tool that was definitely made with users’ needs in mind. All the processes are very simple and effective, and the tool itself doesn’t need hours of extra time to reload each time I want to change something in a given view. It’s just pleasant to use.

I would like the time tracking feature to have a view for the entire month, not just weeks.

Hi Zofia! Thanks for the feedback! You can turn on the monthly view by changing calendar settings.

I’ve never had any troubles with this software. I can easily find and use all the features I need and track time within seconds. It’s much easier to control my allocations and summarize them by the end of a month or a week.

There’s no mobile version for this app, just a version for the mobile browser.

It's great to read it - thanks!

In my experience, it’s very user friendly and simple, which is not a case for many similar tools with so many features included. Everything is logically organized and I do not have to spend hours wondering where to find the option I need.

I only use some of Primetric’s features, and those I use are flawless for me.

Thanks, Piotr!

The time tracking tool in Primetric has everything I need to accurately plan my time and report all the hours I have spent working. It has included public holidays, smart time tracking forms with automatically imported details, and a very convenient overview of days, months and weeks. It’s a perfect combination of features.

I would like the Primetric team to bring back an option to track time by clicking on a project in the calendar view.

Thanks, Wiktor!

Primetric contains a variety of features I used to have in a number of different tools and even spreadsheets. I can simply log in to the tool, track the time I’ve spent working and report any absences I plan in the future. I can also see whether my requests were accepted by my employee thanks to email notifications I receive whenever something related to my forms changes.

The calendar view for time tracking could be a little more intuitive - I feel like I get lost in there at times.

Thanks!

The main advantage of this software is that it is a perfect reflection of software development processes in my company. Primetric covers all the actions you may need to complete a project; I can manage my resources there, I can plan and forecast my projects and, last but not least, I can monitor them, check their finances and react to any unexpected changes. Although it may sound complicated, Primetric is definitely not chaotic. I really enjoyed its simple, yet effective design that helped me get a hang of all operations I need to control. I could also see that with such features my processes were no longer time consuming and exhausting; now they are as straightforward as they can be.

While Primetric already offers some integrations, I feel like the tool could use some more. There are many new tools on the market I would like to add to the app, but they are not yet supported by it.

Thank you, Damian! We are currently working on new integrations with more CRM, HR, and PM systems, so I hope that you will be able to use them soon.

Primetric was clearly created with managers’ needs in mind. It offers detailed information on all the processes going on in the company (projects, employees, tracked hours, vacancies, and more). At the same time, it also has a number of configuration options allowing users to view this information from different perspectives, such as reports, Gantt charts and calendars. I also noticed that the tool is quickly growing and trying to respond to users’ needs even more - and I feel that this approach is the best thing you can have as a customer.

Whenever large quantities of data are processed, UX/UI doesn’t seem to keep up with them; it could use a bit more work. APIs could also be expanded (i.e. filtering and automations).

Hi Jacob - thank you for such an excellent review! I just wanted to let you know that we've upgraded our backend, and now, the calendar and other charts are running smoothly and without any lags. The documentation has been updated regarding the API side, and all endpoints are available now.

First of all, we have everything in 1 place: time tracking, resource planning, and financial reports. Primetric was created for Software Houses in cooperation with Software Houses.

Initially, the product was not perfect in terms of UX / UI, but there are positive changes.

Bart, it's a pleasure to work with itCraft!

Financial reports are a major advantage of Primetric. They allow me to see how much profit and cost a certain project made, and how that translates to the overall profitability of my company. Also, I get easy access to developer rates which is really helpful for rapid project estimation. Finally, Primetric helps tremendously in resource allocation and gives us a bird’s eye view of current, future, and past allocations for easier planning.

There was one aspect of the software that presented a steep learning curve for me - project settlement. It took me a long time to figure out how to properly settle tasks. I still made mistakes though, and when that happened I was forced to remove the project and start again.

Hey Simon! Thank you for your review, and it's great to read that you use our financial module to track and forecast your projects' profitability! We've added additional articles to our knowledge base, so the settlement process should be easier to understand now. Best!

Time tracking feature is very simple - I simply need to click one button next to my allocation to fill in basic details and add my own comments, if I have any. I can also choose whether I want to do it in the light mode, or the dark mode. The design in general is very good, simple and user friendly.

Sometimes I need to wait a few seconds to reload a page after changing the input data.

Thank you for a great review!

Primetric has all the functionalities that small businesses need to manage people and project portfolios from a high-level view. Especially, when you lack clarity and spreadsheets are something that you want to get rid of. These are few that bought us most: High-level view on project portfolio performance and people availability Tentative projects, so we can forecast our financial projections and reserve people to them Clarity in decision making process Less administrative work Advanced reporting adjusted to IT / Consultancy agencies Comparing plans to reality in terms of work and finances

The Clockify integration is very simple for now, but I know that Primetric team is working on that, so I am not sure whether it is something really worth mentioning.

Thanks Martin! It's a pleasure to work with you!

Primetric is a comprehensive solution that helps IT companies explore their key indicators and compare their plans with reality. The calendar is a really great feature as it allows us to see people’s availability from a bird's eye view. Moreover, Primetric’s API helped to integrate the solution to the other tools we’re currently using.

I honestly admit that I can't get used to the filter that appears after clicking on the field.

Hello Iwona! Reading such a review is a pure pleasure. Thank you!

when it comes to your product, after just a year in it, using several time recorders, I am very happy with primetric. It's simple, clean, and hassle-free. So when it comes to 1-10 scales, I will give 9 because no product is problem-free and there is always a small slot for improvements (although I personally did not notice such because it is great for me) I really like the ux friendly vibe of the website, the ease of use and even in the case of having several projects at the same time it is not bothersome. I also appreciate the ability to easily record, for example, a week ahead or for the whole week, and telling you how to forget to enter an hour somewhere :)

nothing really at all, i did rate you as a 9 because there is always something to improve and as i said i love primetric :)

Tom, thanks for such an awesome review! We're more than happy that after testing several solutions - Primetric became #1.

In my opinion, the best part of Primetric is time tracking. I work on many projects at the same time, and recording my working hours used to be a burden. In Primetric, I can see my exact allocations (and I do not have to calculate them separately) and I just click on them to add the hours to my calendar. And I no longer get lost in my allocations, which is a big plus, too

The mobile version of the website is a bit slow. I hope it will be fixed in the future.

Thanks, Damian!

In my work, I perform tasks for several clients with separate reporting systems. None of them have an interface as good as Primetric, so I decided to use that tool exclusively. I use the time tracking feature, divide my work into projects, and log in my working hours there. I prepared tools that export this data to customer systems, thanks to Primetric’s API. It simply made my work much easier.

Sometimes long sessions are disabled on the server’s side, but not on the client side. In this case, logged working time is lost on save and Primetric asks you to log in again. It would be nice if it could remember the entered data and restore it after logging in again.

Hi Rafal, thanks for your review! We are working on an additional notification, so you will be notified that your session has expired.

- Having all info about employers in one place. - easy to manage when it comes to add new and take back accesses - customer support is actually listening users - reports generation - clear road map

- not intuitive datepicker - When I click a calendar I'm always surprised about the date that is selected - it's randomly sometimes 2018, sometimes it's one month ago, sometimes it's just today. You never know ;) - some settings in tool are not remembered, ex. if I have a week mode (week filter) in timesheet, I would like to have it next time I turn on tool again

Hey Matt - thanks for the review! It's great to see that you are using Primetric so comprehensively :) Regarding the cons that you reported: - not intuitive datepicker - When I click a calendar I'm always surprised about the date that is selected - it's randomly sometimes 2018, sometimes it's one month ago, sometimes it's just today. You never know ;) --------> fixed - some settings in tool are not remembered, ex. if I have a week mode (week filter) in timesheet, I would like to have it next time I turn on tool again --------> fixed

Flexibility and pace of changes. Communication and cooperation with Primetric make it an unrivaled tool.

UI / UX is not always the most intuitive and takes a while to get used to

Thank you!

As a developer, I need to constantly keep track of all the projects I’m taking part in. Primetric helps me do just that. It is an incredibly transparent tool that displays all my allocations in a form of intuitive calendar. With that tool, I can clearly see all the past, current and future allocations and plan my work accordingly. I also do not have to spend hours looking for the options I currently need; in my experience, they are all where I would expect to find them.

I would like the tool to provide me with a list for all the activities; right now, it is not possible.

Thanks, Darwin! Soon, you should be able to track time to all issues or project phases synced directly from Jira :)

I like the fact that Primetric combines the management of resources and projects with their finances. That mixture of features allows me and other managers in my organization to monitor profitability and improve it further. I can see the details of all the costs, including wages and their changes, overheads and other spendings, compare them to incomes and settle them - all while looking directly at the project in question. It’s a very convenient solution.

I would like Primetric team to expand the solution’s access management, so I could decide in detail what PMs see in their profiles.

Matt, you extracted the essence of the benefits - thank you!

What first struck me in Primetric was all the guidelines and instructions it provides to new users. Even though the whole tool is very intuitive and well-designed, I could not help thinking that the creators went to great lengths to provide users with everything they need to familiarize themselves with the tool within minutes. In addition, the processes included in Primetric are also really good. Time tracking is amazing; it takes just a few clicks. The calendar it’s based on is also nice. I can see all the holidays for my region, and the region can be changed for each employee individually.

There was nothing wrong with it. Still, I would be grateful if Primetric’s team introduced some non-mandatory charts for working and non-working hours; that would certainly make reporting even easier than it is now.

Sasa, you rock! Thank you for such a great review. Charts and reports are available in the Reports section. You can generate Utilization reports, Timesheets, Project profitability reports, and many more.