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Productboard Features

Features Summary

Functionality

4.4

/5

132

Total features

123

23 categories

Productboard features

@mentions
API
Access Controls/Permissions
Activity Dashboard
Activity Planning
Activity Tracking
Activity/News Feed
Agile Methodologies

Common features of Product Management software

@mentions
API
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Calendar Management
Collaboration Tools
Commenting/Notes

Price starts from

20

Per month

Per Feature

Pricing options
Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

4.4

/5

132

Price starts from

20

Per month

visit website

Total Features

123

Unique features

  • Negative Feedback Management

  • Idea Ranking

  • Trend / Problem Indicators

  • Bar Chart

Functionality

4.3

/5

20.9K

Price starts from

5

/user

Per year

visit website

Total Features

147

Features in Common

83

Unique features

  • Mobile Access

  • File Management

  • Electronic Forms

  • Marketing Automation

Functionality

4.4

/5

11.8K

Price starts from

7

/user

Per month

visit website

Total Features

157

Features in Common

71

Unique features

  • Predictive Analytics

  • Code Promotion

  • Budgeting/Forecasting

  • Ad hoc Analysis

Common Productboard comparisons

Reviewers who mentioned features said:

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Alas! We found our product management solution

Reviewed 3 years ago

Over the past two years, we've tried about every product management solution under the sun. While many have been good, we hadn't found the best solution for *us* (a small team, 3 product people, 5 engineers). This is the first solution that's been adopted by the entire team, a big part due to the easy shared inbox for customer insights.

Pros

In order of benefit, here's what I like most so far about Productboard: (1) Aggregating product insights / customer requirements across all of our inboxes + Slack into one place (2) Ability to build a quarterly roadmap w/ existing tickets in Jira + w/ ability to write new features back to Jira as tickets (3) Ability to outline all of the components of our platform w/ features under each component - something we've never had before.

Cons

Some small nit-picks around interactions (eg. bulk selecting rows), but so far customer support has responded instantly to guide me in right direction.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Simplest way for sophisticated insight consolidation, prioritization, and roadmap management

Reviewed 3 years ago

We had an alignment and communication problem that we had to solve. Plain and simply, productboard gives us a clear way to communicate and collaborate on our product roadmap. And gives our team insight into how we think about and prioritize initiatives.

Pros

Consolidating insights from myself, our customers, and our team. I also really like the different views I can create and ways I can prioritize things by release and various scores. The public feedback forum is also really, really nice. Then the beautiful roadmap view is just icing on the cake.

Cons

Doesn't integrate to Clubhouse, which we are moving to from JIRA. We also didn't use the JIRA integration because we were on New JIRA. Which is why we are now on Clubhouse, which I'll save for another review. Also, I feel there are a couple of elements missing when looking at reporting and ongoing maintenance of tickets... but that's hard, and is probably something they're thinking about.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great software to follow-up on product advancement

Reviewed a month ago

Very good experience - it's truly a gem of a software. It helps the product team, team up with other teams in the company.

Pros

Productboard is an amazing tool. It permits our team to stay in touch with the product team and give feedback. It also also allows us to track down where they are at in terms of development of the product itself. Another thing is that, you can link it to external software like Slack to give direct feedback and "push" things to product board. Product team also have a roadmap of important and not so important things they work on, we can based on that give our point of viw and help them set priorities.

Cons

This tool isn't essential for all the tools IF the product team doesn't teach others how to use it. Once everyone understand how valuable of a tool it is, it's hard to use something else.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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The billing mechanism of individual plan is awful experience

Reviewed 2 years ago

After spending some time on working with the tool and really enjoying its quality, I was sure that I would stay with it. But experiencing tricky non-transparent billing is just cold shower making the tool same as any other, just half way through to full value.

Pros

It is for sure well thought through tool.

Cons

It is not mandatory or sole source ... so charging individual for adding member without any alert or notice that just selecting someone as member from drop down menu automatically apply charging to your card is really awful experience ruining any value for the product

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A must-have Product Manager teams

Reviewed 3 months ago
Pros

Productboard is a very intuitive tool for our Product Management that allows us to track the features from the insights we gather to the delivery. The shareable roadmap is essential for the communication to other services (R&D, sales, support…) and the UI makes it easy to use and to understand.

Cons

The integration list has to grow to be able to synchronize the items with external project management softwares like Notion. Also, a better version of the Portal to be able to follow the insights would be appreciated.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Saved us from accumulating insights and doing nothing with them

Reviewed 3 years ago

It has helped us move on from the disparate storage of customer insights which we were accumulating but not putting to use. It's now the primarily a tool we use to inform our roadm map and has very strong features to help you align with overall strategy.

Pros

We can channel Slack messages, support tickets and input from across all our teams to one central location.

Cons

The reporting is very customisable and you can reach in and grab data quite easily, the only limitation we found is between customer insights and their assigned customer segment, for example, an option to present the priority of feature requests over an entire customer segment isn't readily available.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Greatest product for discovery

Reviewed a month ago

Love it! Didn't see any similar tool yet that focusses that much on proceeding user's feedback.

Pros

Easy integration into github/ jira etc and easy way to submit insights via email or chrome plugin. Besides, really great way of gathering feedback and not loosing any customer' feedback for certain features.

Cons

Weak in project management (gantt-charts for managing classic software projects) - but for me this is fine, the tool is for discovery and more for agile projects.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Fills a major hole in most product development toolbelts

Reviewed 3 years ago

Most product and project management tools focus on 3 views: roadmap of what's ahead, kanban view of what's currently in motion, and backlog of all the things you could possibly do. What's majorly lacking in almost all of these tools is the toolset to effectively prioritize the items that go into each of those views. What you're left with is a giant list of things to do and a lot of supplemental...

Pros

* At it's core, it's just a well designed & enjoyable piece of software to use every day. * Its prioritization toolset allows you to effectively sort/filter/schedule features along all sorts of different dimensions in a way that no other tool I've seen allows for. * Its "insights" inbox allows you to way more effectively manage the influx of requests/feedback than other tools.

Cons

* Though the tool is easy to use, getting started can be tricky because of needing to figure out how best to map your product to the very flexible data model that ProductBoard allows for. * I wish it had more integrations and/or a public api for syncing engineering tasks - it connects to the big ones (Jira/Pivotal/Trello) really nicely, but many folks use other tools.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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We evaluated a number of products before choosing producboard. One of the best decisions we've made!

Reviewed 5 years ago
Pros

I wanted to save this for last, but I'd hate myself if people didn't read it because of my lengthy post. productboard is beautiful, simple and extremely powerful! As our products matured, and our customer base grew, there was never a shortage of customer feedback and ideas on how to improve (or introduce new) features. Our backlog (in Jira) was growing, and processing feedback (categorising,...

Cons

At some stage we'd like to drop our Google Form, and start collecting feedback in-app. And while product board already makes it convenient to collect feedback from Intercom conversations, it might make it easier for some customers if they had a simple, embeddable form. Another challenge product board needs to think about is related to closing the feedback loop, i.e. feeding information back to the original requestors. Whether it's via a portal, or an integration with a customer engagement product (like Intercom), that would be a powerful addition. That said, these are currently nice-to-haves for our business.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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The end of feature spreadsheets and a great single source of truth!

Reviewed 3 years ago
Pros

The ability to link customer insights directly to the different pains and feature requests. Before Productboard much of the insights we had to go on when designing/developing solutions would be anecdotal evidence from the commercial team or the few interviews we could do with select customers. Now we have the ability to see customers' own words about their requests before we start building, without...

Cons

There are some great missing pieces that would hugely improve the product, such as a CRM integrations, an API and a proper Zapier integration (in lack of the first two). Right now Productboard is valuable in itself, but it would extend the value so much further if we could properly link it to our other systems.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Clear and structured way to track product related activities

Reviewed 3 years ago

Clear and structured way to track product related activities

Pros

- Very simple to implement - Help to build transparency across the organisation and customers - Very efficient to track product activities

Cons

- Miss an integration with Gitlab - Pretty weak on the customer feedback management

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best software for Product Managers!

Reviewed 3 years ago

Problems business solved: -Backlog centralization -Prioritization decisions -Roadmap visibility

Pros

I receive a lot of different input across many channels. With Product Board, I can use my Chrome extension and send everything there. Once a week a specific time is designated to search across all input and find the most valuable insights. The flexibility is also a great benefit, I highly use custom tags and split different views based on our needs for prioritization decisions, market reach or competitors gap. All our product management is around this tool.

Cons

Nothing particular, the team keeps adding great features on new releases.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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One of my favorite tools

Reviewed 3 years ago

Reallt great

Pros

helps with roadmapping and input management. Help me organize, explain my priorities, and share internally. They are also an example of how product mgmt should be - from new features, communication of value, ux and more

Cons

Slightly hard to get started. Might create duplications with Jira and other tool. Great for PMs but not always for the rest of the team

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Productboard review

Reviewed 3 years ago

We'll be using productboard for as long as our company is in business

Pros

Ability to create a home for product feedback Ability to organise feedback against the product's hierarchy, which then completely objectifies what to build next -> productboard is the only product that can do this Creating a publicly available portal

Cons

You can't automatically link your userbase and their orgs, meaning that you have to manually create a new organisation each time you receive feedback from a new company The roadmapping section hasn't been great (no gantt view), however, it's about to be released

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Constant feedback and feature management

Reviewed 3 years ago
Pros

I'm amazed by productboard UX that is totally covering the needs of PMs. And, eventually, the needs of the users. We can easily track all the insights and convert them to features. Amazing customer service btw.

Cons

Hm..have nothing bad to say about it. I'm using it around a year now and have never experienced any issue.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Life saver for product managers everywhere

Reviewed 3 years ago
Pros

Product board is an easily-navigable single source of truth for all product ideas along with a single source for all product feedback. Saves so much time and hassle for product managers whilst bringing together all stakeholders from around the business.

Cons

Can't really think of anything to be honest.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Lack of Reporting lets this Product Down

Reviewed 2 years ago

I have used Productboard in 2 companies now. The UI is a bit funny, but once you get used to it is intuitive enough. The limitations on reporting make it difficult to recommend.

Pros

Capturing feedback from external sources, prioritisation against company goals & objectives

Cons

Unfortunately, there is almost no reporting available. So although I can prioritise against company objectives, it is nearly impossible to report back on how much time and resource is allocated. I don't know how long features take to get released. Or to move from Long-term to short-term etc. I can't therefore set any metrics around speed of development, and can't report back to the board on where resources are being allocated. This makes the product useful for only half of my role.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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A better tool for product discovery and roadmaps

Reviewed 6 months ago
Pros

A product management service should be designed, right? Not always but product board does a good job of making it easy for the entire org to capture and share insights. The 'inbox' is where the majority of these get funneled. Insights can have labels associated with them so you can implement all types of filtering and prioritization. The product roadmaps are well-designed and are dynamic to adjust for the necessary audience.

Cons

Interestingly, I received feedback that the onboarding for non-PMs was a bit challenging. Team members weren't quite sure how to use the tool to provide feedback. The inbox can get quite cluttered and it's best to educate team members on how to submit ideas.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Opinionated yet flexible

Reviewed 2 years ago

It's been great and has been helping my company stay aligned on product priorities.

Pros

Productboard has all the features you'd need for product management and those features can even act as a guide as to how you should be managing your product. It is also flexible enough to adjust to your workflow. I also like the ability to share features and get feedback internally and externally. The Gif feature is also really cool.

Cons

I wish there could be limited maker access since I have junior pms and product analyst that supports feature spec'ing but they don't own the process and it would not be a full-time job for them.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent product for managing large amounts of feedback into a concise roadmap

Reviewed 3 years ago
Pros

So easy to record feedback through email, chrome, intercom, slack and many more integrations Easy to use inbox for running through this feedback and matching it up with your roadmap The look and feel of the site is excellent Customer support is quick and very helpful Excellent community including a slack channel with helpful tips, articles etc. Portal is an excellent idea and great for engaging users and displaying the roadmap to prospective enterprise customers

Cons

I have been a customer for a while now and have had issues sharing the roadmap view with CEO/Investors etc. and it is still not perfect but I can see where improvements are being made to work towards this.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Essential Product Management

Reviewed 3 years ago

11/10

Pros

The fact that you can collect ideas directly from users and team members outside of the product team, and organize and follow up with all that feedback. As a B2C company, ideas come from everywhere and people always have ideas for new features and want to make sure they're heard!

Cons

There are SO MANY features and the ability to basically customize any of them, it can be a bit overwhelming to get started. The onboarding tutorial was pretty long in order to cover all the features, and at the end I wasn't quite sure how I needed to configure things to best suit my needs. Once I dove in, it's become essential however!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best product management platform

Reviewed 3 years ago
Pros

It is the best system of record for PM related information and to build a process in. A great way to ensure all stakeholder feedback is captured & organized. Then primary source information can be linked to as many ideas (features, stories etc.) as desired and they can be prioritized very powerfully. Enables stakeholder communication at scale effectively. Let's me do almost everything I want, in the way I want to.

Cons

It perhaps has too many features and options! The responsibility is on the user to not over-complicate the implementation. It's best for folks who are comfortable with a good degree of information.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great product to prioritze your roadmap and features leveraging data from customer interactions

Reviewed 3 years ago

It has helped us to prioritize more objectively and get on the same page, and make sure all the feedback we got from customers was being used effectively in our process.

Pros

Ability to organizing feedback and relate that feedback from a customer and its importance to features. This allows us to trace back feedback and see it in context when prioritizing roadmap. This combined with the other prioritization features have made it the best overall tool I have found for prioritizing roadmap based on multiple factors then ability to prioritize features based on multiple factors

Cons

Nothing particularly negative, though I could see challenges scaling at a very large organization and there are a number of feature enhancements I would like to improve the value I get from it.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Amazing helper for every organization1!

Reviewed 3 years ago
Pros

- central location for gathering all your product feedback from several locations - easy collaboration with a team (e.g. comments) - data driven decision support (e.g. user impact score, driver impact) - roadmap preparation capabilities

Cons

There are definitely minor thing to improve, but nothing that would prevent us from using the tool efficiently. Really, we love using Product Board on a daily basis.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Productboard helps manage a large repository of user feedback from many sources

Reviewed 3 years ago
Pros

The ability to consume many sources of user feedback and the portal is really just icing on the cake. We did not hire this tool for that job but did have a need for one so that was nice.

Cons

Prioritization features are a bit much for our needs.