Productboard Features

Productboard

Customer-driven product management system

4.74/5 (115 reviews)

Productboard Feature Summary

  • @mentions
  • Automatic score calculations
  • Commenting
  • Competitive analysis
  • Competitor tracking
  • Custom weighted prioritization scores
  • Customer feedback portal
  • Customizable boards
  • Data encryption
  • Drag-and-drop interface
  • Effort estimates
  • Feature backlog
  • Feature organization
  • Feature prioritization
  • Feature voting forum
  • Feedback management
  • Google Apps SSO
  • IP address whitelisting
  • Kanban roadmaps
  • Notifications/alerts
  • Objective-aligned milestones
  • Prioritization matrix
  • Product portal
  • Progress tracking
  • Public roadmap
  • Research repository
  • Roadmap export
  • Roadmap templates
  • Roadmapping
  • Status monitoring
  • Task management
  • Team roadmap
  • Timeline roadmapping
  • Trend identification
  • Two-factor authentication
  • User impact score
  • User impact scores
  • User segmentation

Competitor Feature Comparison

@mentions
API
Activity Tracking
Activity/News Feed
Agile Methodologies
Alerts/Notifications
Backlog Management
Brainstorming
Budgeting/Forecasting
Bug Tracking
Business Plan Templates
Capacity Management
Client Portal
Collaboration Tools
Color Codes/Icons
Commenting/Notes
Communication Management
Content Library
Content Management
Create Subtasks
Customer Segmentation
Customizable Dashboard
Dashboard
Data Import/Export
Dependency Tracking
Design Management
Discussions / Forums
Document Management
Drag & Drop
Estimating
Feedback Management
File Sharing
Gantt/Timeline View
Goal Management
Goal Setting / Tracking
Guest Access
Idea Management
Idea Ranking
Ideation / Crowdsourcing
Issue Management
Issue Tracking
KPI Monitoring
Kanban Board
Key Performance Indicators
Milestone Tracking
Mind Maps
Multi-board
Negative Feedback Management
Parent Task
Percent-Complete Tracking
Polls/Voting
Prioritization
Process Modeling & Designing
Product Data Management
Product Roadmapping
Progress Tracking
Project Management
Project Planning
Project Planning/Scheduling
Project Scheduling
Project Workflow
Qualitative Analysis
Recurring Tasks
Release Planning
Remote Access/Control
Remote Support
Reporting/Analytics
Reporting/Project Tracking
Request Management
Requirements Management
Resource Management
Roadmapping
Search/Filter
Single Sign On
Spreadsheet View
Status Tracking
Strategic Planning
Supports Scrum
Surveys & Feedback
Task Board View
Task Editing/Updating
Task Management
Task Planning
Task Progress Tracking
Task Scheduling
Templates
Third Party Integrations
Time & Expense Tracking
Time Tracking
Timeline Management
To-Do List
Trend Analysis
Two-Factor Authentication
Version Control
Visual Workflow Management
Visualization
Workflow Management
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@mentions
API
Activity Tracking
Activity/News Feed
Agile Methodologies
Alerts/Notifications
Backlog Management
Brainstorming
Budgeting/Forecasting
Bug Tracking
Business Plan Templates
Capacity Management
Client Portal
Collaboration Tools
Color Codes/Icons
Commenting/Notes
Communication Management
Content Library
Content Management
Create Subtasks
Customer Segmentation
Customizable Dashboard
Dashboard
Data Import/Export
Dependency Tracking
Design Management
Discussions / Forums
Document Management
Drag & Drop
Estimating
Feedback Management
File Sharing
Gantt/Timeline View
Goal Management
Goal Setting / Tracking
Guest Access
Idea Management
Idea Ranking
Ideation / Crowdsourcing
Issue Management
Issue Tracking
KPI Monitoring
Kanban Board
Key Performance Indicators
Milestone Tracking
Mind Maps
Multi-board
Negative Feedback Management
Parent Task
Percent-Complete Tracking
Polls/Voting
Prioritization
Process Modeling & Designing
Product Data Management
Product Roadmapping
Progress Tracking
Project Management
Project Planning
Project Planning/Scheduling
Project Scheduling
Project Workflow
Qualitative Analysis
Recurring Tasks
Release Planning
Remote Access/Control
Remote Support
Reporting/Analytics
Reporting/Project Tracking
Request Management
Requirements Management
Resource Management
Roadmapping
Search/Filter
Single Sign On
Spreadsheet View
Status Tracking
Strategic Planning
Supports Scrum
Surveys & Feedback
Task Board View
Task Editing/Updating
Task Management
Task Planning
Task Progress Tracking
Task Scheduling
Templates
Third Party Integrations
Time & Expense Tracking
Time Tracking
Timeline Management
To-Do List
Trend Analysis
Two-Factor Authentication
Version Control
Visual Workflow Management
Visualization
Workflow Management
Visit WebsiteCompare App
@mentions
API
Activity Tracking
Activity/News Feed
Agile Methodologies
Alerts/Notifications
Backlog Management
Brainstorming
Budgeting/Forecasting
Bug Tracking
Business Plan Templates
Capacity Management
Client Portal
Collaboration Tools
Color Codes/Icons
Commenting/Notes
Communication Management
Content Library
Content Management
Create Subtasks
Customer Segmentation
Customizable Dashboard
Dashboard
Data Import/Export
Dependency Tracking
Design Management
Discussions / Forums
Document Management
Drag & Drop
Estimating
Feedback Management
File Sharing
Gantt/Timeline View
Goal Management
Goal Setting / Tracking
Guest Access
Idea Management
Idea Ranking
Ideation / Crowdsourcing
Issue Management
Issue Tracking
KPI Monitoring
Kanban Board
Key Performance Indicators
Milestone Tracking
Mind Maps
Multi-board
Negative Feedback Management
Parent Task
Percent-Complete Tracking
Polls/Voting
Prioritization
Process Modeling & Designing
Product Data Management
Product Roadmapping
Progress Tracking
Project Management
Project Planning
Project Planning/Scheduling
Project Scheduling
Project Workflow
Qualitative Analysis
Recurring Tasks
Release Planning
Remote Access/Control
Remote Support
Reporting/Analytics
Reporting/Project Tracking
Request Management
Requirements Management
Resource Management
Roadmapping
Search/Filter
Single Sign On
Spreadsheet View
Status Tracking
Strategic Planning
Supports Scrum
Surveys & Feedback
Task Board View
Task Editing/Updating
Task Management
Task Planning
Task Progress Tracking
Task Scheduling
Templates
Third Party Integrations
Time & Expense Tracking
Time Tracking
Timeline Management
To-Do List
Trend Analysis
Two-Factor Authentication
Version Control
Visual Workflow Management
Visualization
Workflow Management
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Productboard Feature Reviews

25 reviewers had the following to say about Productboard's features:

Jaskaran G.

Most customizable solution we've tried

2019-10-25

Pros

Productboard is customizable and has a lot of features built-in (Drivers, Objectives) to help you prioritize and plan effectively.

Cons

It doesn't replace project planning/tracking software unfortunately.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
David H.

The best comprehensive product management tool on the market today.

2018-01-03

Feature prioritization; feedback tracking and analysis; roadmap communication

Pros

- Seamless feedback integration - Incredibly flexible prioritization and planning tools - Outstanding customer support

Cons

- Roadmap tools are the best of any all-in-one tool, but still limited - The price is steep for my small start-up's needs

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Timoté G.

Clear and structured way to track product related activities

2019-11-08

Clear and structured way to track product related activities

Pros

- Very simple to implement - Help to build transparency across the organisation and customers - Very efficient to track product activities

Cons

- Miss an integration with Gitlab - Pretty weak on the customer feedback management

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Alejandro O.

Productboard

2019-10-25

Pros

Management of user feedback throughout the planning-development-release cycle

Cons

I'm just missing a gantt view to have a better overview of the features

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Jeff B.

Fills a major hole in most product development toolbelts

2019-10-24

What's majorly lacking in almost all of these tools is the toolset to effectively prioritize the items that go into each of those views.

Pros

. * Its prioritization toolset allows you to effectively sort/filter/schedule features along all sorts of different dimensions in a way that no other tool I've seen allows for. * Its "insights" inbox allows you to way more effectively manage the influx of requests/feedback than other tools.

Cons

* Though the tool is easy to use, getting started can be tricky because of needing to figure out how best to map your product to the very flexible data model that ProductBoard allows for. * I wish it had more integrations and/or a public api for syncing engineering tasks - it connects to the big ones (Jira/Pivotal/Trello) really nicely, but many folks use other tools.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Information Technology and Services company, 51-200 employees)

Helps with release prioritization

2019-10-24

Pros

Quick file customer feedback to PB Inbox Clearly see who exactly (customer) benefits from the feature in the upcoming release Ease of UI/UX to track general objectives/milestones, file new ideas using Chrome extension

Cons

JIRA integration/sync needs to be better

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Internet company, 11-50 employees)

Great tool for organizing and guiding development of software solutions

2019-08-11

Pros

- Makes it easy to track and quantify customer feedback - Feature organization makes it easy to track progress of software solution at a glance - Seamless integration with JIRA simplifies our usage significantly - Pricing model is primarily based around number of "makers" instead of total number of users, which seems like a fair way to do it

Cons

- UI takes a little getting used to.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Darryl C.

Amazing Product Management Tool

2019-11-06

Massively helps with collaboration among product team members, client-facing portal feedback, insight tracking

Pros

Capturing customer feedback and tracing it against product roadmap items

Cons

It is a bit annoying managing all your saved filter views

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Daniel N.

I recommend using productboard

2019-11-04

Pros

What I like most: - Roadmap to share - Prioritization feature

Cons

Missing a few features such as Gantt view

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Real Estate company, 11-50 employees)

Productboard has been a gamechanger

2018-11-13

This tool, while it is lacking some features we would love to leverage has greatly increased ability for our company to search, store and leverage our customer's insights.

Pros

Love the features board where I can see and view all insights.

Cons

Lack of API Lack of automations Lack of reporting.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Rudolf K.

Perfect product development tool

2019-11-13

Great product for those who want to track product development and share it within various departments.

Pros

Easy integration and linking of external tools.

Cons

Low user rights of contributors, i.e. missing the option of having more makers.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Neil G.

Finally a SaaS product for building product!

2021-04-08

There's no perfect approach towards developing product but having a SaaS service like Productboard will remove some of the barriers.

Pros

Bright, vibrant design which is a nice contrast to some of the more muted color palettes of SaaS.

Cons

The inbox UX is quite busy and makes it sometimes difficult to track what is going on.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Scott B.

Makes product management a breeze

2017-06-07

Pros

Makes it easy to triage new inputs and manage research; prioritize ideas and features; plan releases; & plan/communicate my roadmap.

Cons

Roadmap output is good on screen but not easily shared with others as it cannot be exported.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Eliel B.

A good prioritization Product management software

2021-02-09

Would add a progress bar or % on the tasks to better indicate the status.

Pros

Very visual, it's easy to understand how to use the tool and also to absorb what you are seeing as a user if the tasks are already organized.

Cons

Takes some time to understand how to handle all the options, the organization of the tasks is quite easy but the other options are a little bit counter-intuitive.

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Rajat L.

Review_Product Board

2018-10-16

It has helped our organisation keep a track of client requests for product enhancements.

Pros

Ability to integrate different inputs and provide easy to understand stats.

Cons

The user interface is not completely intuitive.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Lise M.

Great tool to collect feedback and help in prioritization and discovery

2019-10-25

It helps me prioritize my development by collecting feedback from the CS team and classifying them into relevant job stories and contact the right user to investigate a specific topic.

Pros

Productboard is friendly and easy to use, and really helps me keep track of the feedback our teams and myself collect from the customer.

Cons

I can spend a lot of time reviewing the insights and assigning them to the right collection ...

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Kaan Ö.

A simple yet powerful tool for managing and communicating the product roadmap

2019-11-20

The communication of our product roadmap to different stakeholders is much easier now thanks to the customizable and stunning views.

Pros

Productboard has a very easy to use user interface, but still manages to provide you the functionality of customizable views with its powerful aggregations, filters, tags and view options.

Cons

An internal file viewer for common file formats (e.g. pdf, doc, xls) is needed for attachments.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Stephen D.

A framework for product discovery

2019-10-29

This seems to be the tool we need in order to establish those internally, as well as communicate with the clients.

Pros

A great way to communicate and negotiate your roadmap with stakeholders. Ability to tie direct feedback from users to specific features.

Cons

Would love more out-of-the-box integrations with work ticket tracking tools (we use Clubhouse).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Tobias J.

Great for planning, prioritizing and communicating product development

2019-11-06

Planning, prioritizing and communicating product development across many individual products / modules.

Pros

Higher level planning of product features with details in Jira.

Cons

Somewhat high price per admin user. We'd add more users at a different price point.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Ramona E.

Pricey, but extensive roadmapping software

2019-03-14

This tool has helped us reimagine our workflow for entering, planning and roadmapping new features.

Pros

This tool can be used to for product management and roadmapping new development.

Cons

It is quite expensive, so it is mostly suited for middle- to large companies.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Victor L.

Our new product goldmine!

2017-07-06

Better customer insights. Raw feedback that even developers can read about. Centralised team ideas.

Pros

You can really deep dive into your target groups preferences, understand the major needs and remove unnecessary noise. The progress of the features is easy to track and to share with stakeholders.

Cons

On Firefox, there is a very slow scrolling speed when all features are expanded, which can be frustrating. Also, the fact that there are only one-way integrations with Trello and Github makes us create many duplicate features.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Richard S.

Lack of Reporting lets this Product Down

2020-10-12

I have used Productboard in 2 companies now. The UI is a bit funny, but once you get used to it is intuitive enough.

Pros

Capturing feedback from external sources, prioritisation against company goals & objectives

Cons

Unfortunately, there is almost no reporting available.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Steven M.

Best software for Product Managers!

2019-11-06

Problems business solved: -Backlog centralization -Prioritization decisions -Roadmap visibility

Pros

The flexibility is also a great benefit, I highly use custom tags and split different views based on our needs for prioritization decisions, market reach or competitors gap.

Cons

Nothing particular, the team keeps adding great features on new releases.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Ozan O.

Great product roadmap planner that makes everything visible

2019-07-18

Productboard is a very useful tool to make our relationships transparent with our stakeholders both inside and outside the company.

Pros

We can easily plan product roadmaps from general to the finest details. Prioritization scores of product features are calculated automatically according to different parameters.

Cons

Using the Productboard first time it should be confusing to make a setup according to your needs, but when the system understood everything gets clear and runs smoothly.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(E-Learning company, 11-50 employees)

Track, organize, and learn from customer insight

2019-11-25

Pros

- Feature-rich interface that allows for really detailed ranking and prioritization of upcoming product plans - View-only mode for other company contributors - The "Insights" feature takes the cake — you can pipe in product feedback from any number of sources, and highlight and rank key feature requests.

Cons

The pricing could be improved; feels a little pricy per seat (relative to other products like Asana)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more