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Productboard Logo

Customer-driven product management system

Productboard Reviews - Page 5

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152 reviews

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Verified reviewer

Computer Software, 11-50 employees

Used daily for less than 6 months

Overall rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A revolution inside

Reviewed 5 years ago

Experience fluid about this tool, many promises, easy to sale for team members and third parties

Pros

This tool organize everything about product : features and insights It's very powerfull to help us to know what to do

Cons

Warning about the visious pricing model...

AB
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Andrew B.

Education Management, 11-50 employees

Used daily for less than 6 months

Overall rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Amazing Flexibility and Customer Service

Reviewed 5 years ago

I was trying to produce a centralized product backlog and tool for managing the development of requirements through to hand-off to the Dev team. Additionally, I was looking for a way to communicate the product roadmap to clients. ProductBoard rocked this requirement!

Pros

I love the flexibility of the product. Whenever I have had a need that I think did not quite fit - the team has been able to show me how I can configure the product to meet my request. The customer service is fantastic! Response time has always been incredible. They also seem to take suggestions for new features and improvements seriously. Sharing their product roadmap with their customers (using their tool to do it) really shows the power of using their tools.

Cons

The only thing I would say is a 'con' so far is that their exports could be improved. This is on their product roadmap though.