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Projectmates

Helping Owners deliver projects on time and on budget.

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(4)

Projectmates Reviews

Overall rating

4.3

/5

83

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.09/10

Reviews by rating

Pros and cons

These items are share in real time and the people responsible to respond to them are able to provide the solution as soon as they have it. Their Customer Services is outstanding.
Besides the fact we have a great representative helping and supporting us along the way with this product, the product itself is really great.
We have reached out to ProjectMates many times when we've encountered a module were were not experienced with and ProjectMates was a great help in transitioning us through the learning curves quickly.
The only thing that really bothers me is not being able to drag and drop out of emails/Outlook format. That we must save data from an email to the CPU and then upload the file.
The cost to use the system for all users hurt this adoption.
Internal buy in can sometimes be difficult getting them on board.
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83 reviews

Recommended

DL
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David L.

Entertainment, 5,001-10,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Review

Reviewed 3 years ago

Very good

Pros

Easy to use, needed information close at hand, all encompassing.

Cons

Submitting process, scheduling & report writing

Vendor response

Thank you for taking the time to share your Projectmates review. We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. We will share your valuable feedback with the entire Projectmates team, and let them know their work is being recognized.

JC
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James C.

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Projectmates for Construction Management

Reviewed 8 years ago

I have been using Projectmates since 1999. This product was developed by Architects who really understand the intricacies of project management. The "system" is easy to use and the modules are intuitive. Along the way, Projectmates has continually updated the system and is very interested in user feedback. Often, the user feedback is incorporated in new software releases. Recently, we got an assignment...

Pros

No pros were added to this review

Cons

No cons were added to this review

MC
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Michael C.

Construction, 11-50 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Far too pricy

Reviewed a year ago

We have roughly 15 users now which have all been set up this year. The system works well enough, but not as well as other similar programs we use. We are forced to use this program by one of our major clients, otherwise we would not be doing so.

Pros

It is slightly intuitive. Not enough but it is simple enough for most of our team to navigate after little training.

Cons

The annual license was far too expensive for its worth when it was $600. Now, without notice that fee has been raised to $695, plus a $100 setup fee has been tacked on as well.

LD
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LE D.

Real Estate, 51-200 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Ease of Sharing

Reviewed 3 years ago

N/A - has not changed my work experience - just using a different program to share information

Pros

Allows various stake holders to receive the same information in a timely manner

Cons

Integration and initial setup was challenging (time consuming uploading information and deciding what information to share publicly)

Vendor response

Thank you for taking the time to share your Projectmates review. We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. We will share your valuable feedback with the entire Projectmates team, and let them know their work is being recognized.

TB
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Todd B.

Civil Engineering, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Vedor to Kum & Go Review

Reviewed 2 years ago

Good

Pros

It's actually kind of fun to use and usually easy to use.

Cons

No way to sort the contract items to make them easier to find. Hard to change items here also.

DB
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Daniel B.

Real Estate,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Online Efficiency

Reviewed 8 years ago
Pros

This is a great way to store project files without relying on your computers hard drive. Having a central location to store and access needed information for each project helps a Project Manger like myself better manage the project.

Cons

There should be a better way to list the project on the home page. I have so many projects that it creates multiple pages to click through. The home page should be able to list every project or give the project manager the ability to "hide" projects that aren't access as frequently.

BS
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Brad S.

Real Estate,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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RaceTrac - Engineering Project Management

Reviewed 8 years ago
Pros

Easy to use and share files with everyone involved in a project.

Cons

The scheduling feature could be easier to use. It'd be useful to manipulate the headings for each project as some have unique hurdles that don't quite fit into the standard template. Also, if you could customize report generation (ie: a list of all the projects) that wasn't just done alphabetically, allow the user to choose the order they want the report generated in. For example, on a team meeting to review outstanding projects, I would rather go through the most complex projects first.

TB
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Ted B.

Architecture & Planning, 1-10 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

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my review

Reviewed 3 years ago
Pros

Allows everyone to access all files of project. Approving pay applications are a breeze as i just click "approve"

Cons

Too many steps to get where I need to be. There is a learning curve to make sure you crossed every T and dotted every I

Vendor response

Thank you for taking the time to provide your feedback. We're happy to see you've given us four stars for overall quality, but sorry to see that there's only a low likelihood for your recommendation of Projectmates. Having very positive feedback from the State of Idaho, the rating you provided came as a surprise to us. Our goal is the total satisfaction of our clients and software users. We'd like to learn more about your specific situation, as feedback helps us with continuous improvement. You may reach us anytime at info@systemates.com or 214-217-4100. We look forward to speaking with you and working towards earning your confidence in our product.

bh
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brandon h.

Construction,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Projectmates Experience the past 3 Years

Reviewed 8 years ago
Pros

What i like best about this product is that it allows for a seemless communication between internal users and outside consultants.

Cons

I am a little hard on the system because I primary work on the admin side. I wish it could be updated to add additional functionality.

JS
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Justin S.

Commercial Real Estate,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Good and getting better

Reviewed 8 years ago
Pros

I like that it serves so many purposes. It's an extremely organized FTP site that is easy to use. It handles purchase orders and invoices with ease. It's just a great project management tool.

Cons

I think there are small things that you keep fixing. People miss my comments a lot of the times on links I send them. What I've started doing is just sending the link to myself and then copying the link in an actual email.

CQ
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Cory Q.

Construction, 51-200 employees

Used weekly for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
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Needs to integrate seemless with Procore

Reviewed 2 years ago

Did not like

Pros

Overall I did not like at all. Procore organization is way better and the integration did not work

Cons

Submittals did not organize very well, nor did they integrate with procore.

Vendor response

Hi Cory, Thank you for taking the time to leave your feedback. It's always disheartening to hear that someone is having difficulties with an aspect of the software. From your response, it sounds like you need to add the Projectmates Connector app from the Procore App Marketplace. The Connector imports RFI and Submittals into Projectmates with a single click along with any corresponding attachments. It also creates a submittal register if needed. When an RFI or Submittal is closed within Projectmates, it seamlessly updates the associated items in Procore. Happy to help get you set up properly to ensure the platforms are integrated properly, simply email our API team at apisupport@systemates.com.

am
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anthony m.

Hospital & Health Care, 5,001-10,000 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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need a simpler version

Reviewed 2 years ago

not a bad program but emails are just as easy to send info and tracking info.

Pros

it is well organized and has many sections to store dedicated items

Cons

too many items not used by design. more project construction oriented

RT
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Ralph T.

Construction, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great tool, user friendly with intuitive structure

Reviewed a year ago
Pros

It simply was easy to use. Had never used the project as every job seems to have their own version i.e. EPM, FACTS, Orbit. I was able to continue with inputs in the manner that was set up for the project an had no trouble maintaining the file structure.

Cons

There could be some sign in shortcuts but other than that very intuitive.

AB
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Allen B.

Construction,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Projectmates Review

Reviewed 8 years ago
Pros

capability of having paperless purchase orders and invoices

Cons

The fact that you cannot drag a file directly from an email as an attachment to upload.

SH
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Steven H.

Civil Engineering, 10,001+ employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Limited usage of software

Reviewed a year ago

Similar to use of other "construction project management" software applications.

Pros

Centralized placement of file records. It also allows the client to accept or reject responses from consultant to contractor.

Cons

My infrequent use on a stretched-out project translated into repeated "learning curve" for software function.

JS
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Jay S.

Utilities, 201-500 employees

Used monthly for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Why can't I search everything?

Reviewed a year ago
Pros

Storage for Documents, photos, RFIs, Change orders.

Cons

I can't search the whole project or all projects for the information I'm looking for. People are too free in where things are stored. Would be nice if revised submitts could be noted as being a complete or partial document resubmittal.

AL
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Adam L.

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  • Value for money
  • Ease of use
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Great software with only a few tweaks left.

Reviewed 7 years ago

This is by far the best project management software I've used to date. The functionality and ease of use is perfect for my organization. However, there are a few improvements that could be made to the accounting and scheduling portions. I would like to ability to utilize the contingency/allowances in the budget like a checkbook, where change orders are deducted from that specific contingency/allowance line item. With the scheduling, there appears to be a glitch, which may have been fixed in the last update, that doesn't allow me to live update activity dates to match actuals.

Pros

No pros were added to this review

Cons

No cons were added to this review

ND
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Noelle D.

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Overall Rating
  • Value for money
  • Ease of use
  • Features
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Great program backed with top-notch customer service

Reviewed 8 years ago

From the moment you are introduced to the program, the customer service and technical staff is there to support you. I think that's been the biggest benefit of using this project management program. Instead of searching through user manuals looking for an answer, technical help is a only an email or phone call away. The customer service really does set this program apart from the rest. The program itself has been relatively easy to use, and definitely gets easier as you get used to navigating through the multitude of features designed to help your team members stay organized.

Pros

No pros were added to this review

Cons

No cons were added to this review

MH
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Milan H.

Retail, 1,001-5,000 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Two improvements

Reviewed 3 years ago
Pros

Fast and agile, straightforward interface

Cons

1) Automatized reports - currently you can only set up the report day but not actual timing. Can you add this function? 2) Would be useful to auto switch to a specific project stage (e.g. Bidding/Under Construction status) based on a specific date (e.g. GC Award planned finish date/End of Construction Planned date).

AS
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Avery S.

Construction,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Fantastic tool, makes project management and coordination easy!

Reviewed 8 years ago
Pros

I really liked the ability to coordinate things amongst many people. It was very easy to use and exceptionally user-friendly.

Cons

Nothing, honestly. I have had nothing but good things to say when using Projectmates.

LP
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Lisa P.

Construction,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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ProjectMates has been a great tool for our PM Team!

Reviewed 8 years ago
Pros

The ProjectMates Team has been very responsive to our requests for customization to better meet our needs.

Cons

No complaints; however, I have noticed a bit of a lag in going from screen to screen as of late.

BC
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Becki C.

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Great software

Reviewed 8 years ago

This software has made our construction teams' lives so much easier. Everything is there at our fingertips, and organized. It took us a few months to get used to it, and really utilize it to its full potential, but once we all got the hang of it, it has been a dream. Also, any time we've stumbled with it, the customer service team was always so helpful.

Pros

No pros were added to this review

Cons

No cons were added to this review

CB
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Curtis B.

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Overall Rating
  • Value for money
  • Ease of use
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High Quality Product and Great Customer Service

Reviewed 8 years ago

Projectmates is easy to use and a useful tool for managing capital improvement projects. I have been using Projectmates for about a year now and my experience has been generally positive. Additionally, their staff does a great job providing high quality service for their customers.

Pros

No pros were added to this review

Cons

No cons were added to this review

zZ
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zach Z.

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  • Value for money
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Software is very user friendly and an ease to work with.

Reviewed 8 years ago

Whenever there is something I cannot figure out or am stumped the customer service is second to none. They are the best I have ever worked with and are always extremely helpful. Projectmates is a wonderful tool with impeccable customer service.

Pros

No pros were added to this review

Cons

No cons were added to this review

TH
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Tom H.

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  • Value for money
  • Ease of use
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It's So Easy

Reviewed 7 years ago

The app makes using Projectmates so simple and convenient right from your phone.

Pros

No pros were added to this review

Cons

No cons were added to this review