Projector PSA vs Vivocha Comparison

Overview

Projector PSA is the best-of-breed PSA solution for services teams with 20+ members. Designed by industry experts to drive...

Vivocha is Next Generation Customer Interaction Platform that enables businesses to seamlessly communicate with prospects...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$15.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$52.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.5

(13)

5

4

3

2

1

8

4

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.5

(2)

5

4

3

2

1

1

1

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Pros

Cons

Cons

  • Vendor responds to reviews
  • Last reviewN/A
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features4
  • API
  • Activity Tracking
  • Application Integration
  • Automatic Call Distribution
  • Automatic Lead Distribution
  • Behavior Tracking
  • Call Recording
  • Callback Scheduling
  • Chat
  • Chat Transcript
  • Collaboration Tools
  • Collaborative Workspace
  • Conversion Rate Optimization
  • Custom Forms
  • Customer History
  • Document Management
  • Event Triggered Actions
  • File Transfer
  • GPS
  • Geolocation
  • Instant Messaging
  • Mobile Integration
  • Multi-Channel Communication
  • Projections
  • Real Time Updates
  • Two-Way Audio & Video
  • Video Support
  • Total features24
  • API
  • Activity Tracking
  • Application Integration
  • Automatic Call Distribution
  • Automatic Lead Distribution
  • Behavior Tracking
  • Call Recording
  • Callback Scheduling
  • Chat
  • Chat Transcript
  • Collaboration Tools
  • Collaborative Workspace
  • Conversion Rate Optimization
  • Custom Forms
  • Customer History
  • Document Management
  • Event Triggered Actions
  • File Transfer
  • GPS
  • Geolocation
  • Instant Messaging
  • Mobile Integration
  • Multi-Channel Communication
  • Projections
  • Real Time Updates
  • Two-Way Audio & Video
  • Video Support

Integrations

  • Total integrations12
  • Asana
  • Basecamp
  • Box
  • Dropbox Business
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Trello
  • VisitorTrack
  • Zapier
  • Zendesk
  • Total integrations15
  • Asana
  • Basecamp
  • Box
  • Dropbox Business
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Trello
  • VisitorTrack
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Projector PSA vs. Vivocha

See how Projector PSA and Vivocha stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.