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PROMYS

Cloud-based CRM, Help Desk, and PSA software.

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PROMYS Reviews - Page 2

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29 reviews

Recommended

PM
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Peter M.

Information Technology and Services,

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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PROMYS PSA lives up to its promise

Reviewed 10 years ago
Pros

The integration between the PROMYS modules, CRM, Opportunity, Quotation Sales Order, PM, and Help Desk is pretty seamless. This virtually eliminates re-keying info and provides our management team with excellent real-time visibility into the business. Support is responsive and knowledgeable; the implementation approach introduced best practices; and they're proactive with education about new functionality.

Cons

The install took longer than targeted, but the implementation team was excellent.

GA
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Gordon A.

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Promys replaced Salesforce.com and four other solutions with one Enterprise PSA

Reviewed 8 years ago

Our disconnected combination of Salesforce.com, Costing, Billing, Project Management and Service Desk systems required too many band aids to tie all the data together. PROMYS allowed us to consolidate several disconnected software solutions into one Enterprise PSA business software solution, which will make it much easier to automate best practices and provide visibility across all departments. What set Promys apart was that it was clearly built to manage a more complex businesses and help us manage our larger customers and projects.

Pros

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Cons

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