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ProWorkflow vs Smartsheet Comparison

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Overview

Category Leaders

Keep on top of projects and deadlines with ProWorkflow - a collaboration solution for your team's tasks, time tracking &...

Category Leaders

Smartsheet, an online work execution platform, empowers organizations to plan, track, automate, and report on work. Over...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

20

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

9

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

249

5

4

3

2

1

138

91

18

2

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

4.5

3.1K

5

4

3

2

1

1.8K

1K

205

31

7

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

Pros

Connects seamlessly with xero. I love it, I tested many demos, it has an attractive interface, accuracy, great support - this task management system gets a 9.8/10 from me.
Excellent team integration, integration of financial and accounting software, but the best benefit for our purpose was the time tracking tool.
There's a free trial without having to enter a credit card, great customer service, robust UI that's relatively easy to use now and lots of great features.

Pros

It's been great having so many templates to choose from and customize. Awesome that it can be integrated with MS Teams.
I love the ease to customize your sheet for whatever you need and however you like it. Love being able to switch around columns and sort rows so quickly too.
The project being web-based helps to share information with other members of the team. The ability to export to various formats, as well as get team updates is a huge benefit.

Cons

So if I have 10 contractors I use, I have to buy full account access for each of them, even though they may only use the software 2-6 times a year. This has always been my biggest complaint.
I dislike the fact that contractors cannot track time in the software.
Reporting section customizing reports is difficult without assistance from proworkflow.

Cons

I then took the Smartsheet training to be certified and that opened my eyes to the power of the tool (and also to the fact that the sheets I hated were users in our company using it very, very WRONG).
The only complaint that I have is that if the spreadsheet is very large, the page can be slightly laggy.
Some features seem to be missing or limited features available.
  • Vendor responds to reviews
  • Last review7 months ago
  • Vendor responds to reviews
  • Last review7 days ago

Key features

  • Total features181
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Planning
  • Activity Tracking
  • Ad hoc Reporting
  • Agile Methodologies
  • Alerts/Notifications
  • Analytics
  • Approval Process Control
  • Approval Workflow
  • Archiving & Retention
  • Asset Tracking
  • Assignment Management
  • Audit Trail
  • Availability Management
  • Backlog Management
  • Bar Chart
  • Bed Management
  • Bid Management
  • Billable & Non-Billable Hours
  • Billable Items Tracking
  • Billing & Invoicing
  • Brainstorming
  • Brand Management
  • Budget Management
  • Budgeting/Forecasting
  • Bug Tracking
  • Business Process Automation
  • CRM
  • Calendar Management
  • Calibration Management
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Capacity Management
  • Change Management
  • Change Order Management
  • Channel Management
  • Charting
  • Chat/Messaging
  • Claims Management
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Color Codes/Icons
  • Commenting/Notes
  • Commercial
  • Committee Management
  • Communication Management
  • Compliance Tracking
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Content Management
  • Contract/License Management
  • Contractor Management
  • Cost Estimating
  • Cost-to-Completion Tracking
  • Create Subtasks
  • Customer Database
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Daily Reports
  • Dashboard
  • Dashboard Creation
  • Data Connectors
  • Data Import/Export
  • Data Synchronization
  • Data Tabulation
  • Data Visualization
  • Deadline Management
  • Dependency Tracking
  • Digital Asset Management
  • Discussions/Forums
  • Display Ad Management
  • Document Management
  • Document Review
  • Document Storage
  • Drag & Drop
  • Due Date Tracking
  • EMR/EHR
  • Electronic Data Capture
  • Email Management
  • Email Reminders
  • Email-to-Task Conversion
  • Employee Activity Monitoring
  • Employee Management
  • Equipment Tracking
  • Event Calendar
  • Event Triggered Actions
  • Expense Management
  • Expense Tracking
  • Expiration Management
  • Feedback Management
  • File Management
  • File Sharing
  • File Storage
  • File Transfer
  • Financial Management
  • Financial Reporting
  • For AEC Industry
  • For IT Project Management
  • For Small Businesses
  • Forecasting
  • Forms Automation
  • Forms Creation & Design
  • Forms Management
  • Functions/Calculations
  • Gantt/Timeline View
  • Goal Setting/Tracking
  • Graphical Workflow Editor
  • Guest Access
  • HIPAA Compliant
  • Idea Collection
  • Idea Management
  • Import Tasks
  • Incident Reporting
  • Inventory Management
  • Invoice Management
  • Issue Management
  • Issue Tracking
  • Iteration Management
  • Job Scheduling
  • KPI Monitoring
  • Kanban Board
  • Key & Lock Management
  • Lab Information Management
  • License Verification
  • Live Chat
  • Marketing Calendar
  • Marketing Reports
  • Markup Tools
  • Media Planning
  • Meeting Management
  • Messaging
  • Milestone Tracking
  • Mobile Access
  • Mobile Dashboards
  • Mobile Time Tracking
  • Monitoring
  • Multi-Campaign
  • Multi-Department/Project
  • Multi-board
  • Multiple Billing Rates
  • Multiple Projects
  • Negative Feedback Management
  • No-Code
  • Online Applications
  • Online Time Tracking
  • Overtime Calculation
  • Parent Task
  • Patient Management
  • Patient Records Management
  • Payroll Management
  • Percent-Complete Tracking
  • Performance Metrics
  • Permit Management
  • Personalization
  • Physician Management
  • Planning Tools
  • Policy Management
  • Portfolio Management
  • Preventive Maintenance
  • Prioritization
  • Private Dashboards
  • Process Change Tracking
  • Process Modeling & Designing
  • Product Lifecycle Management
  • Product Roadmapping
  • Progress Tracking
  • Project Management
  • Project Planning
  • Project Planning/Scheduling
  • Project Scheduling
  • Project Templates
  • Project Time Tracking
  • Project Tracking
  • Project Workflow
  • Projections
  • Public Dashboards
  • Quotes/Estimates
  • RFI & Submittals
  • ROI Tracking
  • Real Time Data
  • Real Time Editing
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Real-Time Chat
  • Recurring Tasks
  • Release Planning
  • Reminders
  • Remote Access/Control
  • Remote Support
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Request Management
  • Requirements Management
  • Rescheduling
  • Residential
  • Resource Management
  • Resource Scheduling
  • Retrospectives Management
  • Risk Management
  • Roadmapping
  • Role-Based Permissions
  • Rules-Based Workflow
  • SSL Security
  • Sales Reports
  • Scheduled/Automated Reports
  • Scheduling
  • Screen Sharing
  • Search/Filter
  • Secure Data Storage
  • Service History
  • Single Page View
  • Single Sign On
  • Skills Tracking
  • Spend Management
  • Spreadsheet View
  • Sprint Planning
  • Staff Calendar
  • Status Tracking
  • Strategic Planning
  • Subcontractor Management
  • Subcontractor Monitoring
  • Supports Scrum
  • Surveys & Feedback
  • Tagging
  • Task Board View
  • Task Editing/Updating
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Task Tagging
  • Team Management
  • Technician Management
  • Template Management
  • Templates
  • Testing/QA Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Timeline Management
  • Timesheet Management
  • To-Do List
  • Traditional Methodologies
  • Utilization Reporting
  • Vendor Management
  • Version Control
  • Video Chat
  • Video Conferencing
  • Visual Workflow Management
  • Visualization
  • Web Forms
  • Widgets
  • Work Order Management
  • Workflow Configuration
  • Workflow Management
  • Total features220
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Planning
  • Activity Tracking
  • Ad hoc Reporting
  • Agile Methodologies
  • Alerts/Notifications
  • Analytics
  • Approval Process Control
  • Approval Workflow
  • Archiving & Retention
  • Asset Tracking
  • Assignment Management
  • Audit Trail
  • Availability Management
  • Backlog Management
  • Bar Chart
  • Bed Management
  • Bid Management
  • Billable & Non-Billable Hours
  • Billable Items Tracking
  • Billing & Invoicing
  • Brainstorming
  • Brand Management
  • Budget Management
  • Budgeting/Forecasting
  • Bug Tracking
  • Business Process Automation
  • CRM
  • Calendar Management
  • Calibration Management
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Capacity Management
  • Change Management
  • Change Order Management
  • Channel Management
  • Charting
  • Chat/Messaging
  • Claims Management
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Color Codes/Icons
  • Commenting/Notes
  • Commercial
  • Committee Management
  • Communication Management
  • Compliance Tracking
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Content Management
  • Contract/License Management
  • Contractor Management
  • Cost Estimating
  • Cost-to-Completion Tracking
  • Create Subtasks
  • Customer Database
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Daily Reports
  • Dashboard
  • Dashboard Creation
  • Data Connectors
  • Data Import/Export
  • Data Synchronization
  • Data Tabulation
  • Data Visualization
  • Deadline Management
  • Dependency Tracking
  • Digital Asset Management
  • Discussions/Forums
  • Display Ad Management
  • Document Management
  • Document Review
  • Document Storage
  • Drag & Drop
  • Due Date Tracking
  • EMR/EHR
  • Electronic Data Capture
  • Email Management
  • Email Reminders
  • Email-to-Task Conversion
  • Employee Activity Monitoring
  • Employee Management
  • Equipment Tracking
  • Event Calendar
  • Event Triggered Actions
  • Expense Management
  • Expense Tracking
  • Expiration Management
  • Feedback Management
  • File Management
  • File Sharing
  • File Storage
  • File Transfer
  • Financial Management
  • Financial Reporting
  • For AEC Industry
  • For IT Project Management
  • For Small Businesses
  • Forecasting
  • Forms Automation
  • Forms Creation & Design
  • Forms Management
  • Functions/Calculations
  • Gantt/Timeline View
  • Goal Setting/Tracking
  • Graphical Workflow Editor
  • Guest Access
  • HIPAA Compliant
  • Idea Collection
  • Idea Management
  • Import Tasks
  • Incident Reporting
  • Inventory Management
  • Invoice Management
  • Issue Management
  • Issue Tracking
  • Iteration Management
  • Job Scheduling
  • KPI Monitoring
  • Kanban Board
  • Key & Lock Management
  • Lab Information Management
  • License Verification
  • Live Chat
  • Marketing Calendar
  • Marketing Reports
  • Markup Tools
  • Media Planning
  • Meeting Management
  • Messaging
  • Milestone Tracking
  • Mobile Access
  • Mobile Dashboards
  • Mobile Time Tracking
  • Monitoring
  • Multi-Campaign
  • Multi-Department/Project
  • Multi-board
  • Multiple Billing Rates
  • Multiple Projects
  • Negative Feedback Management
  • No-Code
  • Online Applications
  • Online Time Tracking
  • Overtime Calculation
  • Parent Task
  • Patient Management
  • Patient Records Management
  • Payroll Management
  • Percent-Complete Tracking
  • Performance Metrics
  • Permit Management
  • Personalization
  • Physician Management
  • Planning Tools
  • Policy Management
  • Portfolio Management
  • Preventive Maintenance
  • Prioritization
  • Private Dashboards
  • Process Change Tracking
  • Process Modeling & Designing
  • Product Lifecycle Management
  • Product Roadmapping
  • Progress Tracking
  • Project Management
  • Project Planning
  • Project Planning/Scheduling
  • Project Scheduling
  • Project Templates
  • Project Time Tracking
  • Project Tracking
  • Project Workflow
  • Projections
  • Public Dashboards
  • Quotes/Estimates
  • RFI & Submittals
  • ROI Tracking
  • Real Time Data
  • Real Time Editing
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Real-Time Chat
  • Recurring Tasks
  • Release Planning
  • Reminders
  • Remote Access/Control
  • Remote Support
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Request Management
  • Requirements Management
  • Rescheduling
  • Residential
  • Resource Management
  • Resource Scheduling
  • Retrospectives Management
  • Risk Management
  • Roadmapping
  • Role-Based Permissions
  • Rules-Based Workflow
  • SSL Security
  • Sales Reports
  • Scheduled/Automated Reports
  • Scheduling
  • Screen Sharing
  • Search/Filter
  • Secure Data Storage
  • Service History
  • Single Page View
  • Single Sign On
  • Skills Tracking
  • Spend Management
  • Spreadsheet View
  • Sprint Planning
  • Staff Calendar
  • Status Tracking
  • Strategic Planning
  • Subcontractor Management
  • Subcontractor Monitoring
  • Supports Scrum
  • Surveys & Feedback
  • Tagging
  • Task Board View
  • Task Editing/Updating
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Task Tagging
  • Team Management
  • Technician Management
  • Template Management
  • Templates
  • Testing/QA Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Timeline Management
  • Timesheet Management
  • To-Do List
  • Traditional Methodologies
  • Utilization Reporting
  • Vendor Management
  • Version Control
  • Video Chat
  • Video Conferencing
  • Visual Workflow Management
  • Visualization
  • Web Forms
  • Widgets
  • Work Order Management
  • Workflow Configuration
  • Workflow Management

Integrations

  • Total integrations24
  • Asana
  • Basecamp
  • Dropbox Business
  • GitHub
  • GitLab
  • Gmail
  • Google Calendar
  • Google Drive
  • HubSpot CRM
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft Teams
  • QuickBooks Online Advanced
  • Slack
  • Trello
  • Xero
  • Zapier
  • Zendesk Suite
  • Total integrations166
  • Asana
  • Basecamp
  • Dropbox Business
  • GitHub
  • GitLab
  • Gmail
  • Google Calendar
  • Google Drive
  • HubSpot CRM
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft Teams
  • QuickBooks Online Advanced
  • Slack
  • Trello
  • Xero
  • Zapier
  • Zendesk Suite