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ProWorkflow vs Vtiger CRM Comparison

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Overview

Category Leaders

Keep on top of projects and deadlines with ProWorkflow - a collaboration solution for your team's tasks, time tracking &...

Category Leaders

Vtiger works with over 100,000 businesses helping them deliver outstanding customer experiences by breaking barriers between...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

20

Per month

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

Starting from

42

Per month

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.5

247

5

4

3

2

1

138

89

18

2

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

4.3

308

5

4

3

2

1

146

129

26

5

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

Pros

Connects seamlessly with xero. I love it, I tested many demos, it has an attractive interface, accuracy, great support - this task management system gets a 9.8/10 from me.

SC

Sarah C.

Excellent team integration, integration of financial and accounting software, but the best benefit for our purpose was the time tracking tool.

AR

Anonymous Reviewer

ProWorkflow is the administrative backbone of my business. At a glance I can see where a project is, how much time has been spent on it, what tasks have been completed and which ones are outstanding.

LD

Leah D.

Pros

This Software has the nice capabilities of assigning the workflow and also to know the status of the work. Search tool has the good performance enhancements.

AN

Anand N.

The best part of the software is when I can add opportunities for my clients revenue for my future projects. It helps me to understand and work easily for my future revenue.

AR

Anonymous Reviewer

I like that certain forms can be modified to accommodate varying needs. It's nice that it integrates with our time keeping software.

SM

Sommer M.

Cons

So if I have 10 contractors I use, I have to buy full account access for each of them, even though they may only use the software 2-6 times a year. This has always been my biggest complaint.

LD

Leah D.

I dislike the fact that contractors cannot track time in the software.

LD

Leah D.

Reporting section customizing reports is difficult without assistance from proworkflow.

ES

Elliott S.

Cons

Automating the export of data is difficult and painful, and the API is extremely limiting in both functionality and usage limits.

DF

David F.

Poor (non existent) formatting of reports. No community forums or "vote for function.

AN

Alex N.

Far away from SalesForce, lack of functionalities.

AR

Anonymous Reviewer

  • Vendor responds to reviews
  • Last review3 months ago
  • Vendor responds to reviews
  • Last review23 days ago

Key features

  • Total features184
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Agile Methodologies
  • Alerts / Escalation
  • Alerts/Notifications
  • Appointment Management
  • Approval Process Control
  • Approval Workflow
  • Archiving & Retention
  • Assignment Management
  • Audit Trail
  • Auto-Responders
  • Automated Routing
  • Backlog Management
  • Bar Chart
  • Billable & Non-Billable Hours
  • Billable Items Tracking
  • Billing & Invoicing
  • Brainstorming
  • Budget Management
  • Budgeting/Forecasting
  • Bug/Issue Capture
  • Business Card/Badge Scanning
  • Business Process Automation
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Campaign Management
  • Capacity Management
  • Cataloging/Categorization
  • Channel Management
  • Charting
  • Chat/Messaging
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Color Codes/Icons
  • Commenting/Notes
  • Communication Management
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Content Management
  • Cost-to-Completion Tracking
  • Create Subtasks
  • Customer Database
  • Customer History
  • Customer Service Analytics
  • Customer Support
  • Customer Surveys
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Daily Reports
  • Dashboard
  • Dashboard Creation
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Deadline Management
  • Dependency Tracking
  • Document Management
  • Document Storage
  • Drag & Drop
  • Due Date Tracking
  • Email Management
  • Email Marketing
  • Email Response Control
  • Email Templates
  • Email Tracking
  • Email-to-Task Conversion
  • Employee Activity Monitoring
  • Employee Management
  • Engagement Tracking
  • Event Triggered Actions
  • Expense Tracking
  • FAQ
  • File Management
  • File Sharing
  • File Transfer
  • For IT Project Management
  • For Small Businesses
  • For Startups
  • Forecasting
  • Forms Management
  • Gantt/Timeline View
  • Goal Management
  • Goal Setting / Tracking
  • Graphical Workflow Editor
  • Guest Access
  • Idea Management
  • Import Tasks
  • Inbox Management
  • Interaction Tracking
  • Internal Chat Integration
  • Invoice Management
  • Issue Management
  • Issue Tracking
  • Iteration Management
  • KPI Monitoring
  • Kanban Board
  • Knowledge Base Management
  • Knowledge Management
  • Lead Capture
  • Lead Distribution
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • Live Chat
  • Marketing Automation
  • Marketing Calendar
  • Meeting Management
  • Messaging
  • Milestone Tracking
  • Mobile Access
  • Mobile Time Tracking
  • Monitoring
  • Multi-Campaign
  • Multi-Department/Project
  • Multi-board
  • Multiple Billing Rates
  • Multiple Projects
  • No-Code
  • Online Time Tracking
  • Opportunity Management
  • Overtime Calculation
  • Parent Task
  • Percent-Complete Tracking
  • Performance Metrics
  • Personalization
  • Pipeline Management
  • Pipeline Reports
  • Planning Tools
  • Portfolio Management
  • Predictive Analytics
  • Prioritization
  • Private Dashboards
  • Process Change Tracking
  • Process Modeling & Designing
  • Progress Tracking
  • Project Management
  • Project Planning
  • Project Planning/Scheduling
  • Project Scheduling
  • Project Templates
  • Project Time Tracking
  • Project Tracking
  • Project Workflow
  • Projections
  • Prospecting Tools
  • Quotes/Estimates
  • ROI Tracking
  • Real Time Data
  • Real Time Editing
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Recurring Tasks
  • Referral Tracking
  • Release Planning
  • Reminders
  • Remote Access/Control
  • Remote Support
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Request Escalation
  • Request Management
  • Requirements Management
  • Resource Management
  • Resource Scheduling
  • Roadmapping
  • Role-Based Permissions
  • Routing
  • SMS Messaging
  • SSL Secu