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Redmine

Redmine is a project management web application

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Redmine Reviews

Reviews summary

Pros

Very good discussion groups and good community for issues and new ideas. Pretty cheap developers for development and customizations.

Maziar A.

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Pretty nice smooth and very much user friendly and 2 main features are free of cost also very much customizable.

Darshan S.

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It is free, so it was a good start to using a fully fledged project management tool and get used to the process. It had adequate tracking features and after a bit of time, our team got used to it.

Binigya D.

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Cons

User interfaces of this applications is very poor and it's very hard to figure out process and features available within the application. There's no notification system also.

Anonymous Reviewer

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End-user always complain me about the software is hard to use. For me, a tech, I fell it's OK.

Nguyen H.

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The UI looks aged and the UX is somewhat terrible. Our team took a lot of time to grasp it and use it properly.

Binigya D.

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Overall rating

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78%
positive reviews
94%
would recommend this app

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109 reviews

recommended

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best Project Tracker/Management/Team Tool bar none

Reviewed 3 years ago

Excellent project/tracker management - faster execution of projects

Pros

You can get the bare bones redmine up and running in minutes using a bitnami stack. Out of the box it's built for speed and simplicity, but if you are prepared to put some minimal effort in to add plugins, you can add many features, all free, that take it to the next level.

Cons

The barebones version leads many (reviewers on this site included) to think that's all there is. It's built to be modular and extensible, so if you don't like the UI, you can simply add themes, if you want it to do additional stuff like tight email integration, agile (yes there are multiple free versions), helpdesk, Work Breakdown Structures, Charts, fully customized menu bar, repositories, Vault, Excellent Wiki, integrations to Slack and other ticket systems etc - you can do all of that. But because people see versions of Jira or Service Now running with more features (both of which require much more knowledge and effort), they think that redmine is underpowered. So imho that would be my main issue - it's reputation regarding functionality and security - both unfounded.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Versatility = Redmine as Bug Tracker/Project Manager

Reviewed a year ago

Redmine is my de-facto BTS every company I go. I am very happy with its stability, versatility and easy to use for the end user.

Pros

Redmine is a powerful Bug tracker system with such a flexibility that you can use it as your CMS if you want. There is a ton of plugins to install. You can use Redmine as a CRM, ERP, Payroll, etc... as long as the community around it can imagine a use case, it will exist. There are some paid services which customize Redmine to run as a full ERP, but I have no experience with them.

Cons

The installation process can be a pain for novices: You have to prepare your VM installing Ruby, then Ruby Gems and others gems to make advances functions to work. The source control system interface is good, but hard to install and configure. You will have better luck if you download a Bitnami VM or an AWS Appliance Image. There is a Docker image as wall, but I have no experience with it.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Redmine - Mine full of possibilities

Reviewed 7 months ago

My experience with Redmine has been a mixed bag. It is free, so it was a good start to using a fully fledged project management tool and get used to the process. It had adequate tracking features and after a bit of time, our team got used to it. But its archaic UI, confusing UX and a headache during deployment and frequent downtimes can seriously impede your project management process. So, it was a strictly OK experience for me with some pain points that were too impactful to ignore, so we had to make a switch to a better, a paid option.

Pros

Redmine is a project tracking tool with good intentions. I like that it is free, open source and comes with comparable features to its paid counterparts. I love its Git integrations, flexible time tracking options and multiple databases support, even though it may take a bit of tinkering the first time around. But most of all, it is free and that is its biggest plus point. Anyone, with some configuration can get started with it.

Cons

Where do I start? Redmine is free, so we have to keep that in mind too as it allows you to dip your toes into the waters of project management tools. I really dislike the UI and UX. Granted, you have some themes but that doesn't help its case. The UI looks aged and the UX is somewhat terrible. Our team took a lot of time to grasp it and use it properly. And even then, we were making a lots of mistakes and couldn't find the data we wanted quickly. Redmine does have lots of features but most of them are half-baked. And also, according to the deployment team, the deployment was a headache. And we also got frequent downtime too. We were always getting 5xx errors and that seriously hampered our ability to track projects effectively.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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A versatile bug tracking system

Reviewed 2 months ago

This is a good tool for managing projects. Almost all the project workflow has been merged into this tool: we can also generate automated changelogs and time-tracking reports. It has a plugin repository where you can find some useful extensions, like a template manager for writing issues based on a specific format. We take advantage of its API to notify when a task is delayed, or to give the end-user a voice, so he can write the tickets directly into our platform.

Pros

The most important thing is its simplicity: from the configuration to the end-user usage, everything is easy and practical to setup and start writing issues. It acan be integrated against LDAP-based authentication systems. The workflow of the issues can be configured easily in the admin panel. Its interface can be changed using templates where you can put your own logo and relevant information regarding your business logic.

Cons

The set-up was very difficult, but it can be easily achieved installing with docker images. Due its simplicity, the business logic may not be described in terms of the application, so complex workflows may need light modifications to be compatible with the Redmine platform. Readmine doesn't handle agile tools like Scrum or Kanban boards, so if you or your company uses agile methodologies, Redmine may not fit your business workflow. Of course, you can extendend to agile if you purchase or install extensions, but it doesn't support it natively.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Likelihood to recommend5/10

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It's good but old

Reviewed 7 months ago

Some years ago, maybe this software was great, not it's a bit old and hard to use compared to the compoetence

Pros

You can manage a lot of projets It's GNU/GPL (open source) Capacity to track versions A lot of customizations for all tickets

Cons

Nowadays the design is a bit obsolete A bit slow on big projects Hard to manage tickets (filter is old school components)

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Use Redmine for yours daily tasks

Reviewed 2 years ago

We use Redmine to record everyday task tasks. We would like more resources for project management and agile methodologies. This is generally a good tool, but it depends on your goals.

Pros

Redmine is a great tool for daily tasks. It is opensource and has several plugins that offer more features. Its API allows for easy integration with other software.

Cons

Project management features are lacking. It is very confusing and the presentation is not good. You need reports too, although new ones can be created using the API. Features for agile methodologies are very important. There is a plugin, but it does not offer a good backlog presentation.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Versátil mas difícil

Reviewed 4 months ago

No odo foi um bom sistema, foi possível extrair muitas estatísticas e organizar bem o modo de trabalho das equipes. Infelizmente, pela dificuldade em conseguir manter as alterações em bom funcionamento, muitas das equipes abandonaram seu uso e então ficou bastante restrito. No mais deveria dispor de mais exemplos prontos de configuração que possam dar vazão a novos utilizadores.

Pros

A ferramenta é bastante versáril, aceita plug-ins e configurações de personalização bastante adaptativas.

Cons

É bastante complexa e difícil a configuração da ferramenta. Como trabalhamos com equipes de distintas funções, não foi possível adequar um modelo que atendesse a todos de forma padronizada.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Likelihood to recommend9/10

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Been using Redmine for over 10 years - tried lots of PM tools but keep with Redmine

Reviewed 4 months ago

We manage all our web development projects through Redmine, over 2000 now in total. I've tried several other PM tools but none had as much power or as good of a price as this!

Pros

So I run a small web development team, working with medium to large projects for all sorts of clients. We've been using Redmine for over a decade now and have tried several other project management tools that look nicer, load faster, and are easier to set up. However, Redmine is a solid product that allows you to fully describe project tasks, assign to team members, and keep up with project progress. Once you have it set up, it's easy to use and free except for the hosting. We go with the self hosting option but there is a Redmine hosting service I've seen. Definitely recommend.

Cons

Redmine is clunky, lacks good design, and out of the box, each action requires a new page load. If you do the self-hosted option, you have to install and configure this Ruby on Rails application which is a serious pain in the butt. We hired a guy to set it up for us (3 hours) and the hosting (over 2000 projects now) is costing $22/mo. So even though it's clunky, it does the job well. We are planning on installing some add-ons soon to make it load via Ajax and look nicer.

Overall Rating
  • Ease of use
  • Features
  • Likelihood to recommend10/10

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Clean and simple

Reviewed 5 months ago

Great software for 10 years !

Pros

Easy to use, FREE, vintage look but customizable with themes. Great for managing projects.

Cons

The basic theme is vintage and not shiny.

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  • Likelihood to recommend9/10

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Good choice for time management

Reviewed 8 months ago
Pros

Easy to track resolution of problems. Team members can also write down elapsed time on each ticket.

Cons

Design is outdated, takes time to teach software to clients outside the organization

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Good Opensource software

Reviewed a year ago

Many plugins but sometimes the plugins may contain some security bugs. Be aware of it. Becasue you might have some sensitive information on Redmine

Pros

ya, it's free. And we can optimize it as our own way. Becasue sometime you need to make it suitable for your organization. But for the Commercial software, you can only request them and wait for them. With Redmine, you can do everything you want to make it fit to your people.

Cons

End-user always complain me about the software is hard to use. For me, a tech, I fell it's OK. But End-user they might need something pretty, beautiful and more visualization.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Free Project Management

Reviewed 4 years ago

Redmine provides a simple and easy to use tracking and project management software system all built into one. Redmine's issue tracking or ticketing system gives developers a fast and flexible tool to address issues with the software. The tool can also be used to track projects and to "chunk" projects into smaller bite-sized sub-projects that increase productivity and help members of a team keep up...

Pros

1. Open-source (free) 2. Easy to use (once it's been customized) 3. Flexible (can be customized to your needs) 4. Multi-purposed (serve different roles at the same time)

Cons

1. Requires someone to administrate it. 2. Requires installation, but a cloud based version is available.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Likelihood to recommend7/10

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A very beneficial tool in project management

Reviewed 3 years ago
Pros

The tool organizes the projects very well (you can administer more than one without problems), you can track incidents and errors separately. I love personalization in the distribution and categorization of the stages of the projects. it is entirely useful to cross-reference tickets (which are related). this prevents the creation of orphan tickets since you have an absolute control of the resolution of tickets

Cons

It is well designed for the management of small to medium-sized projects .. with large projects it is complicated because it allows to make so many changes in the structure of the project that it is counterproductive, at first the interface seems easy but when using it and having so many functions that it would be necessary A previous training for the use, it becomes very expensive when you upgrade...

Overall Rating
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  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Good open source ticketing software

Reviewed 3 years ago

A useful ticketing system as well as a time tracking system for free, as it is open source.

Pros

I used this software in two companies that had it customized to their needs. So the possibility to customize features to fit the company workflow seems to be properly working. We used the time tracking feature to know which part of a project was taking more time than planned. The ticket's features are very useful for teamwork as you can see who worked on what task and when. You can also easily add documents attached to the task, and even write some Wiki for projects that may need it.

Cons

Redmine can be quite complicated to use, for one not used to software like this. For example we used to open parts of the software for clients when we were doing fine tuning on applications and websites, and often the client needed a small training to be able to create ticket and answer questions on the ticket.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great free software for bug tracking and project management

Reviewed 3 years ago

Single application to manage projects/ bugs and gain visibility of the work load across all engagements. Integrated wiki allows for creating knowledge base and support information

Pros

Redmine is dead simple to setup (esp. if you get the Bitnami distribution) and use. The application is customizable - custom fields/ custom workflows. It can be easily extended with third party plugins. You can even find free mobile application to see/ manage work items on your phone We managed multiple client implementation and software product development of an Enterprise SaaS application using this.

Cons

While this is not squarely a Redmine issue, it an issue of the underlying stack and has affected us a few times - plugin/ dependency incompatibility. Redmine runs on Ruby and the Ruby plugin architecture issues affect it. So, test the plugin install on a separate instance before you put it on your main instance

Overall Rating
  • Ease of use
  • Features
  • Likelihood to recommend7/10

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Works better than it looks

Reviewed 2 years ago
Pros

Redmine has clear, logical functionality and there's a lot of power in using Markdown to create connections between documentation and tasks. The wiki feature was very useful for my team! I also liked being able to set milestones and easily configure ticket options (priorities, assignments, status). In this sense, it's similar to JIRA in that you can very easily edit information about tasks and produce robust, well-structured documentation.

Cons

The UI doesn't feel super polished, and the wiki feature would have been difficult for my team to adopt because you need to know Markdown in order to use it effectively. (Yes, Markdown is both a Pro and a Con in this review.) Redmine also didn't have a chat feature or the kind of file preview options my team expected.

Overall Rating
  • Ease of use
  • Features
  • Likelihood to recommend10/10

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the best incident management and task control tool

Reviewed 2 years ago
Pros

I have used the Redmine tool for a long time and I can guarantee it is the best tool for task management, time tracking and projects. I already tried to use others, which are said to be more effective but I ended up coming back to Redmine because it suited me perfectly.

Cons

I can not find defects in the usability and in the interaction of the purposes of Redmine because it is a very good tool, but only lacking integrations with current tools. As for example, Bitbucket and other tools that are more current and that together I believe would make the tool even better. I think the installation of plugins that is archaic (uploading via FTP and restarting server) is bad too, I would like it to be a simpler way, user frendly.

Overall Rating
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  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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A good tool for project management

Reviewed 3 years ago

With Redmine I was able to manage the execution of my projects and verify the progress percentage of it, as well as customize it to evaluate the costs associated with the execution of the projects

Pros

Redmine is a project manager that can be configured easily and quickly, in addition to allowing it to be customized for communication with external applications. It allows to create workflows according to the business model. You can manage the resources used in the execution of a project and evaluate the costs in a friendly way

Cons

Redmine can be complicated to use for people with little technological knowledge as well as project management. This results in the investment in the training of all personnel involved in the use of the application. Being customizable and allowing communication with external applications can make it unstable by not complying with the workflow

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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User/mid size companies want a free bug tracking tool then I would recommend to use Redmine tool.

Reviewed 3 years ago

This is a very good tool for any small or mid sized companies and then need a free bug tracking tool then absolutely I recommend to use Redmine.

Pros

Any small or mid sized companies need a free bug tracking tool then absolutely I would recommend to use Redmine. Because it is quite easy to use and have all basic features you need for tracking defects. you can create a bug tracking tickets without struggle a much. It is having the simple interface and quick layout for project and even task entry and also good filtering system for sorting through tasks.

Cons

This tool mainly miss the some useful features like you cannot edit created defects or tasks, only write comments to them. So definitely at the time of creation you have to take care of the bug. UI Layout is looks like outdated and we cannot feel like working on a new or advanced software.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Likelihood to recommend10/10

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excelenete project manager

Reviewed 3 years ago

excellent experience with this software, work on more than 7 projector using it, I recommend it

Pros

*Management of multiple projects *Customization of projects *Flexible task tracking system *Integration in code repositories *Use of calendar and Gantt chart

Cons

Redmine is a very powerful and mature project manager, despite its "little" development time, it is also inspired by trac, so we are facing a very flexible tool in itself, and quite stable. During its use, it is difficult or easy to obtain shortcomings, always depending on what each user is looking for, so you have to be very clear about what you are looking for in this type of tool.

Overall Rating
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  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Manage your projects

Reviewed 2 years ago

I use this tool daily for the control of tasks and hours dedicated to the projects in which I participate. This allows managers to have a global vision of how many resources are spent for a particular project and to make the best decisions for the business.

Pros

You can manage projects easily and efficiently, it allows you to control metrics such as estimated time spent by teams or by individual, you can create tasks and follow up on specific project functionalities and then you can get reports of time spent for each category in the project and this allows to make better informed decisions for the business.

Cons

The user experience design should be improved since sometimes the functionalities of the tool are not intuitive and this causes some time to be wasted.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Ticket tracking for small businesses

Reviewed 2 years ago
Pros

Redmine is a great tool as long as your workflow fits its expected flow. We use it for our incoming bug report triage, and it works well. Generally works well.

Cons

If you need to have multiple people collaborate/work on a ticket before it can be completed (eg. Analysis by one person, but development or testing by another), it can be difficult to manage this flow. The transitions between stages has to be done by the users (outside of the flow). Upgrading the tool can be a little more effort, but that's because it's open-source, and upgrade guides aren't very thorough at times.

Overall Rating
  • Value for money
  • Ease of use
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  • Customer support
  • Likelihood to recommend8/10

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It's competency in ticket tracking is superb

Reviewed 3 years ago

You do not have to be a tech savvy in order to use this application, just let your IT admin to set it up in your computer, then it's all good. All you have to know is what kind of ticket you are going to create and what are its details.

Pros

1. Easy to customize, you can create and select different trackers for your ticket 2. Custom fields allows you to display what are the necessary inputs needed for your ticket. 3. Able to create your own template 4. Create your filter that can be visible to others if you want to. 5. Easy viewing of the ticket status through Roadmap, Agile, or Backlogs (from old version) and etc.,

Cons

I don't have any cons about using Redmine, it reached my satisfaction. It sends you mail for every changes in the ticket, and that makes me on track.

Overall Rating
  • Value for money
  • Ease of use
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  • Likelihood to recommend10/10

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Very good and robust ticket system

Reviewed 5 years ago

I am using Redmine since 4 years now on a small virtual server which has now problem serving 30 power users with about 20% cpu load. Redmine has everything you need if you are looking for a ticket system. I use it for my advanced software engineering classes and for all my other projects, too. This system has never let me down. You can customize workflows, ticket types, extra field and there is a great community with a lot of plugins for special needs. I can absolutely recommend this system.

Pros

Easy to install and maintain. Easy configuration. Does not require a lot of hardware to run.

Cons

Looks a bit outdated but I don't do many updates.

Overall Rating
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Good ticketing software

Reviewed 7 months ago

Easy to use and configure task management system.

Pros

Redmine is clear and simple, it's similar to JIRA. It works stably without errors. We use it to follow our projects and tasks. We can easily track and report people's efforts. We can manage our documents without the need for a separate tool. Nice to be open source.

Cons

User interface design does not feel very professional. Useful plugins can be added to further improve the product.

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