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ManageEngine ServiceDesk Plus MSP
Web-based IT service management software
ManageEngine ServiceDesk Plus MSP Alternatives & Competitors
Top 8 free alternatives
Total
26
112
32
features in common
26
features in common
JIRA Service Management user ratings
Top features
Remote Monitoring & Management
Issue Management
Knowledge Management
ManageEngine ServiceDesk Plus MSP user ratings
Top features
Problem Management
Issue Management
Incident Management
Pricing
Starting from
$17.65/month
Value for money
0.1
What users say about JIRA Service Management's value for money
Total
26
130
32
features in common
26
features in common
Freshservice user ratings
Top features
Survey/Poll Management
Live Chat
License Management
ManageEngine ServiceDesk Plus MSP user ratings
Top features
Problem Management
Issue Management
Incident Management
Pricing
Starting from
$29/month
Value for money
0.2
What users say about Freshservice's value for money
Total
19
93
32
features in common
19
features in common
SolarWinds Service Desk user ratings
Top features
Activity Tracking
Compliance Management
API
ManageEngine ServiceDesk Plus MSP user ratings
Top features
Problem Management
Issue Management
Incident Management
Pricing
Starting from
$39/month
Value for money
0.3
What users say about SolarWinds Service Desk's value for money
Categories in common
Total
22
103
32
features in common
22
features in common
Atera user ratings
Top features
Problem Management
Configuration Management
Network Wide Management
ManageEngine ServiceDesk Plus MSP user ratings
Top features
Problem Management
Issue Management
Incident Management
Pricing
Starting from
$129/month
Value for money
0.5
What users say about Atera's value for money
Total
24
122
32
features in common
24
features in common
SysAid user ratings
Top features
Knowledge Management
Approval Process Control
Service Reporting
ManageEngine ServiceDesk Plus MSP user ratings
Top features
Problem Management
Issue Management
Incident Management
Pricing
Starting from
$79/month
Value for money
0.4
What users say about SysAid's value for money
Categories in common
Total
24
92
32
features in common
24
features in common
Virima user ratings
Top features
Inventory Management
Asset Tracking
Configuration Management
ManageEngine ServiceDesk Plus MSP user ratings
Top features
Problem Management
Issue Management
Incident Management
Pricing
Starting from
$10,000/year
Value for money
0.7
What users say about Virima's value for money
Total
11
36
32
features in common
11
features in common
GLPi user ratings
Top features
Inventory Tracking
Support Ticket Tracking
Knowledge Base Management
ManageEngine ServiceDesk Plus MSP user ratings
Top features
Problem Management
Issue Management
Incident Management
Pricing
Starting from
€19/month
Value for money
0.4
What users say about GLPi's value for money
Raju s.
IT Engineer
Categories in common
Total
23
103
32
features in common
23
features in common
BOSSDesk user ratings
Top features
Task Management
Change Management
Surveys & Feedback
ManageEngine ServiceDesk Plus MSP user ratings
Top features
Problem Management
Issue Management
Incident Management
Pricing
Starting from
$19/month
Value for money
0.5
What users say about BOSSDesk's value for money
Categories in common
Total
21
105
32
features in common
21
features in common
Motadata ServiceOps user ratings
Top features
Support Ticket Management
Real-Time Notifications
Customizable Templates
ManageEngine ServiceDesk Plus MSP user ratings
Top features
Problem Management
Issue Management
Incident Management
Categories in common
Total
19
179
32
features in common
19
features in common
Zendesk Suite user ratings
Top features
Audit Trail
Customer Complaint Tracking
Voice Mail
ManageEngine ServiceDesk Plus MSP user ratings
Top features
Problem Management
Issue Management
Incident Management
Pricing
Starting from
$55/month
Value for money
What users say about Zendesk Suite's value for money
Categories in common
Total
18
72
32
features in common
18
features in common
ServiceNow user ratings
Top features
Financial Management
Performance Monitoring
Data Storage Management
ManageEngine ServiceDesk Plus MSP user ratings
Top features
Problem Management
Issue Management
Incident Management
Pricing
Starting from
$100/month
Value for money
What users say about ServiceNow's value for money
Categories in common
Total
24
139
32
features in common
24
features in common
Canfigure user ratings
Top features
Incident Management
Service Level Agreement (SLA) Management
Inventory Tracking
ManageEngine ServiceDesk Plus MSP user ratings
Top features
Problem Management
Issue Management
Incident Management
Pricing
Starting from
$450/month
Value for money
0.5
What users say about Canfigure's value for money
Paul N.
Categories in common
Total
12
112
32
features in common
12
features in common
Freshdesk user ratings
Top features
Problem Management
Customer Complaint Tracking
Drag & Drop
ManageEngine ServiceDesk Plus MSP user ratings
Top features
Problem Management
Issue Management
Incident Management
Pricing
Starting from
$15/month
Value for money
0.2
What users say about Freshdesk's value for money
Categories in common
Total
22
158
32
features in common
22
features in common
Vivantio user ratings
Top features
Real-Time Notifications
Remote Access/Control
Task Management
ManageEngine ServiceDesk Plus MSP user ratings
Top features
Problem Management
Issue Management
Incident Management
Pricing
Starting from
$59/month
Value for money
0.1
What users say about Vivantio's value for money
Categories in common
Total
18
68
32
features in common
18
features in common
SmartITSM user ratings
Top features
Support Ticket Management
Support Ticket Tracking
Incident Management
ManageEngine ServiceDesk Plus MSP user ratings
Top features
Problem Management
Issue Management
Incident Management
Categories in common
Total
24
165
32
features in common
24
features in common
Issuetrak user ratings
Top features
Remote Access/Control
Incident Management
Help Desk Management
ManageEngine ServiceDesk Plus MSP user ratings
Top features
Problem Management
Issue Management
Incident Management
Pricing
Starting from
$26/month
Value for money
0.4
What users say about Issuetrak's value for money
Alexis T.
Office Manager
Categories in common
Total
20
87
32
features in common
20
features in common
ServoDesk user ratings
Top features
Knowledge Base Management
Interaction Tracking
Remote Access/Control
ManageEngine ServiceDesk Plus MSP user ratings
Top features
Problem Management
Issue Management
Incident Management
Pricing
Starting from
£20/month
Value for money
0.7
What users say about ServoDesk's value for money
Categories in common
Total
19
79
32
features in common
19
features in common
ChangeGear user ratings
Top features
Macros/Templated Responses
Email Management
Knowledge Base Management
ManageEngine ServiceDesk Plus MSP user ratings
Top features
Problem Management
Issue Management
Incident Management
Pricing
Starting from
$45/year
Value for money
0.1
What users say about ChangeGear's value for money
Categories in common
Total
24
147
32
features in common
24
features in common
Alloy Navigator user ratings
Top features
Inventory Management
Alerts/Escalation
Reporting/Analytics
ManageEngine ServiceDesk Plus MSP user ratings
Top features
Problem Management
Issue Management
Incident Management
Pricing
Starting from
$19/month
Value for money
0.3
What users say about Alloy Navigator's value for money
Categories in common
Total
17
44
32
features in common
17
features in common
ServiceTonic user ratings
Unique features
Surveys & Feedback
Support Ticket Management
Monitoring
ManageEngine ServiceDesk Plus MSP user ratings
Top features
Problem Management
Issue Management
Incident Management
Categories in common
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