Smartsheet vs Google Docs Comparison Chart

Summary
Pricing
Details
Top features
Typical customers
Support options
Mobile apps
Android
iPhone/iPad
User reviews
Value for money
Ease of use
Features
Customer support
Users recommended to a colleague
Integrations
Social presence
Facebook
Twitter


Reviews

Anonymous
(Computer Software company, 11-50 employees)

Fancy software but not user friendly

2018-05-07

Pros

SmartSheet does have nice sharing capability. The software setup is complex when it could be simplied to make it more user friendly.

Cons

Basically a glorified Google docs. I cannot recommend you pay for this.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
Smartsheet Reviews
Smartsheet
Online project management & collaboration
Read more
Karen Fuchs

New user struggling to fully adopt Smartsheet

2018-09-12

Pros

If you take the time to set it up, the critical path button is very handy and a great visual tool. The help videos are well done.

Cons

., paid plan verses say Google Docs, free.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

5/10
Source: Software Advice
Helpful?   Yes   No
Smartsheet Reviews
Smartsheet
Online project management & collaboration
Read more
Dalibor Kruljac

Project management and team task management made easy.

2018-06-20

It allows project management and task organizing among team members. Much more features than simple sheets or docs you might use so far.

Pros

It has much more features used for such tasks then what you could used instead like Google docs.

Cons

Learning curve is bit longer than with some other free software like Google docs (although they can be sometimes compared, sometimes smartsheet provides more features).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Smartsheet Reviews
Smartsheet
Online project management & collaboration
Read more
Jenny Jones

Limited capabilities but great for small, team, task lists.

2018-02-26

I'd recommend google docs instead or take advantage of other features that it has to offer in order to make it worth the money.

Pros

I liked the simplicity of being able to use this as a secure, company-wide living job list. We've since outgrown it and switched to a more robust platform. I know several small freelance operations who use it still for job management lists and updates.

Cons

At least in my experience, I was unable to have multiple users updating a spreadsheet at the same time without items getting jumbled. It get super annoying to always have to hit refresh first, hurry up and make my changes, hit save, and then let everyone else know I was out of the file. In this aspect, google sheets has them beat. If you're just using it for spreadsheets and project management, I'd recommend google sheets instead.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

2/10
Source: Capterra
Helpful?   Yes   No
Smartsheet Reviews
Smartsheet
Online project management & collaboration
Read more
Anonymous
(Legal Services company, 51-200 employees)

Great alternative to google docs

2019-02-15

Pros

Familiar view because it looks similar to Excel and acts similar to Google Docs. User interface is easy to navigate within a sheet and the features are easily accessible without having to navigate away from the sheet into too many toolbars.

Cons

The search feature is the best way to locate past sheets, so if you don't title it well it's hard to find the sheet. Recent sheets doesn't help because only so many entries are viewable, and how to add sheets to your favorites isn't the most intuitive. Have to remember to save a document while you're working on it, ours does not automatically save your progress on a shared sheet.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Smartsheet Reviews
Smartsheet
Online project management & collaboration
Read more
Chelsea Homer

A great project management tool that allows you to access and track your tasks from any device.

2017-06-07

Pros

Coming from primarily using Google docs to do my project management and file sharing, I found Smartsheet to be extremely helpful and made it easier to manage multiple projects and tasks at once.

Cons

The fact that the price was only one dollar different in price points between the individual and team (up to 50 people) subscription.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
Smartsheet Reviews
Smartsheet
Online project management & collaboration
Read more
Shawn Buckle

Incredible project management tool for remote team members

2019-01-13

Overall, I've had a great experience with Smartsheet. My team and I had previously been using another project management app, but it proved to be too complex for a lot of my team. Smartsheet is user friendly and hads videos that walk you through the essentials, which greatly helped my team. My business is very spreadsheet dependent from a project standpoint, and Smartsheet has been literally increased our team productivity by 50%

Pros

The integration with Google Docs is an extremely underrated feature which greatly help the productivity of my team.

Cons

My only complaint is that that's there's no "Activity Stream" like in some other project management applications.

Rating breakdown

Value for money
Ease of use
Features

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Smartsheet Reviews
Smartsheet
Online project management & collaboration
Read more
Zachary Martz

Better than MS project

2018-05-03

Cloud based project planning, Connection to Jira for tasking.

Pros

The tools is easy entry for anyone who has ever used Microsoft Excel and/or Google Docs. Having everything on the cloud means that my team can access their work from anywhere and share with anyone they choose.

Cons

Standard Calendar tool to visualize project plans is a bit underwhelming. Ability to use charts is a newer feature and has some ways to go before it is a go-to tool.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Smartsheet Reviews
Smartsheet
Online project management & collaboration
Read more
Andrew Kruger

Smartsheet has the perfect balance between usability and feature set

2016-09-22

Pros

Not as complicated and cumbersome as MS Project, which tries too hard to apply complicated logic to your project plans. Smartsheet simply gives you the ability to create plans of any level of complexity. Conditional formatting allows easy review of start/finish dates and who is assigned what. Collaboration is easy and effective as you can share with different levels of permission, and export only those elements you want others to see and work with. Having the product in the cloud makes access simple and reliable. Only once in 3 years have I not been able to access my project plan immediately, and even then it was up within 5 minutes. Easy to learn and train others on, so you can bring collaborators in quickly. Easy to edit as it uses all the intuitive elements of cut/paste and drag/drop. Vendor has been helpful when needed, but mostly in the background which is what I want. I just need functioning software and a place to go for help, not endless tips and promotions.

Cons

For a product that operates with the ease of Google Docs in the cloud, the expectation is that there is an auto save feature.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Likelihood to recommend

9/10

Recommendations to others considering Smartsheet

Do the 30 day trial. Import your existing project plans or build a new one. I don't do complex resource allocation and capacity planning, so you may want to explore that functionality if you use the full feature set of MS Project, but for 99% of project management this tool gets you up and running and managing your projects effectively. These types of products are supposed to make your life easier, not introduce a whole new system to learn on top of your project, and Smartsheet seems to get this.

Source: Software Advice
Helpful?   Yes   No
Smartsheet Reviews
Smartsheet
Online project management & collaboration
Read more
matthieu kaminski

Good for beginner to advanced

2016-10-06

For short it is google form/ doc but better!

Rating breakdown

Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Smartsheet Reviews
Smartsheet
Online project management & collaboration
Read more
Michael Berman

Easy and functional Project and Task management for Collaboration

2018-12-04

A wonderful tool that easily replaces Microsoft Project for 90% of companies. Affordable and very collaborative.

Pros

The web based interface looks like excel, and response much better than even Google Docs. The main focus is project management - allowing you to create tasks, timelines, milestones and completion notifications.

Cons

The sheets have similar functions to excel, but the means of editing those formulas are not good. Thus will not replaced excel, but it does replace Project for a fraction of the cost and a drop of the training required to use it. The alerts can be annoying at time, sending you multiple alerts if you don't set them up just right. The limitation on the number of rows will eventually force you to create duplicate archive sheets if you use them as a tracking/complaint type log.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Smartsheet Reviews
Smartsheet
Online project management & collaboration
Read more
Cyndi Baez

Great for Multiple Needs

2018-12-20

Overall, I have used GoogleDocs since its infancy. I enjoy using all features that come with Google's SAAS and will continue to do so for years to come!

Pros

There are softwares such as SmartSheet that now include plug-ins or APIs to pull your GoogleDocs in your work environment.

Cons

What I like least about the software is the lack of templates or template library.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Google Docs Reviews
Google Docs
Online document creation and editing
Read more