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Smartsheet vs YouTrack Comparison

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Overview

Category Leaders

Smartsheet, an online work execution platform, empowers organizations to plan, track, automate, and report on work. Over...

A project management tool that can be adapted to your processes. All in one tool for project management, task tracking, using...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

$

7

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

Starting from

$

4.40

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

1,264

765

145

23

7

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

4.4

5

4

3

2

1

25

15

6

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

Pros

The project being web-based helps to share information with other members of the team. The ability to export to various formats, as well as get team updates is a huge benefit.

RN

Roger N.

I am a big fan of smart sheet. Not only is the tool extremely capable for more complex project needs but the service team is also extremely helpful.

LA

Lauren A.

I love the ease to customize your sheet for whatever you need and however you like it. Love being able to switch around columns and sort rows so quickly too.

MT

Madison T.

Pros

Its Dashboard widgets and agile boards are super useful and easy to use. Many of the fields are super configurable to allow for a very personalized integration.

Ashi A.

I'm glad it exists, it looks nice enough to convince the management and knows enough to satisfy most of the developers too.

András P.

For me this is the best issue management software so far. I've used others like Jira, but I really enjoy using Youtrack.

AR

Anonymous Reviewer

Cons

I then took the Smartsheet training to be certified and that opened my eyes to the power of the tool (and also to the fact that the sheets I hated were users in our company using it very, very WRONG).

Steve M.

The only complaint that I have is that if the spreadsheet is very large, the page can be slightly laggy.

KO

Kate O.

Some features seem to be missing or limited features available.

SB

Stefano B.

Cons

I have not come across anything that I feel is negative about this software but I think the admins here might need more training because I am not getting all of the notifications I need.

SG

Sanford G.

I dislike that users (not the IT people, the lay person) cannot edit their own tickets after submitting without IT enabling the option.

Dayne E.

Still has some bugs, glitches and UX issues that can be rather annoying at times.

Ashi A.

  • Vendor responds to reviews
  • Last review3 days ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features202
  • @mentions
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Management
  • Activity Planning
  • Activity Tracking
  • Agile Methodologies
  • Alerts/Notifications
  • Analytics
  • Analytics/ROI Tracking
  • Approval Process Control
  • Approval Workflow
  • Asset Tracking
  • Assignment Management
  • Audit Trail
  • Backlog Management
  • Bar Chart
  • Bed Management
  • Bid Management
  • Billing & Invoicing
  • Brainstorming
  • Brand Management
  • Budget Management
  • Budgeting/Forecasting
  • Bug Tracking
  • Bug/Issue Capture
  • Business Process Automation
  • CRM
  • Calendar Management
  • Calibration Management
  • Campaign Management
  • Capacity Management
  • Certification Tracking
  • Change Management
  • Change Order Management
  • Channel Management
  • Charting
  • Claims Management
  • Client Management
  • Client Portal
  • Code Repository Integration
  • Collaboration Tools
  • Color Codes/Icons
  • Commenting/Notes
  • Commercial
  • Committee Management
  • Communication Management
  • Compliance Tracking
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Content Management
  • Contract/License Management
  • Contractor Management
  • Cost-to-Completion Tracking
  • Create Subtasks
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Dashboard Creation
  • Data Connectors
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Deadline Management
  • Dependency Tracking
  • Digital Asset Management
  • Discussions / Forums
  • Document Management
  • Document Review
  • Document Storage
  • Drag & Drop
  • Due Date Tracking
  • EMR/EHR
  • Electronic Data Capture
  • Email Alerts
  • Email Management
  • Email Reminders
  • Email-to-Task Conversion
  • Employee Management
  • Equipment Tracking
  • Event Calendar
  • Expense Management
  • Expiration Management
  • Feedback Management
  • File Management
  • File Sharing
  • File Transfer
  • Financial Management
  • Financial Reporting
  • For IT Project Management
  • Forms Management
  • Functions/Calculations
  • Gantt/Timeline View
  • Goal Setting / Tracking
  • Graphical Workflow Editor
  • Guest Access
  • HIPAA Compliant
  • Idea Management
  • Import Tasks
  • Incident Reporting
  • Inventory Management
  • Issue Management
  • Issue Tracking
  • Job Scheduling
  • KPI Monitoring
  • Kanban Board
  • Key & Lock Management
  • Knowledge Base Management
  • Lab Information Management
  • Lead Management
  • License Verification
  • Marketing Calendar
  • Marketing Reports
  • Markup Tools
  • Media Planning
  • Milestone Tracking
  • Mobile Access
  • Mobile Dashboards
  • Multi-Campaign
  • Multi-User Collaboration
  • Multi-board
  • Multiple Projects
  • Negative Feedback Management
  • No-Code
  • Online Applications
  • Parent Task
  • Patient Management
  • Patient Records Management
  • Payroll Management
  • Percent-Complete Tracking
  • Permit Management
  • Physician Management
  • Policy Management
  • Portfolio Management
  • Preventive Maintenance
  • Prioritization
  • Private Dashboards
  • Process Change Tracking
  • Product Roadmapping
  • Progress Tracking
  • Project Management
  • Project Planning
  • Project Planning/Scheduling
  • Project Scheduling
  • Project Templates
  • Project Time Tracking
  • Project Tracking
  • Projections
  • Public Dashboards
  • Quotes/Estimates
  • RFI & Submittals
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Recurring Tasks
  • Reminders
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Request Management
  • Requirements Management
  • Rescheduling
  • Residential
  • Resource Management
  • Retrospectives Management
  • Risk Management
  • Roadmapping
  • Role-Based Permissions
  • SSL Security
  • Sales Reports
  • Scheduled / Automated Reports
  • Search/Filter
  • Secure Data Storage
  • Service History
  • Single Page View
  • Single Sign On
  • Spend Management
  • Spreadsheet View
  • Staff Calendar
  • Status Tracking
  • Strategic Planning
  • Subcontractor Management
  • Supports Agile
  • Supports Scrum
  • Surveys & Feedback
  • Tagging
  • Task Board View
  • Task Editing/Updating
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Task Tagging
  • Team Management
  • Technician Management
  • Template Management
  • Templates
  • Testing/QA Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • To-Do List
  • Traditional Methodologies
  • Version Control
  • Visual Workflow Management
  • Visualization
  • Web Forms
  • Widgets
  • Work History
  • Workflow Configuration
  • Workflow Management
  • Total features98
  • @mentions
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Management
  • Activity Planning
  • Activity Tracking
  • Agile Methodologies
  • Alerts/Notifications
  • Analytics
  • Analytics/ROI Tracking
  • Approval Process Control
  • Approval Workflow
  • Asset Tracking
  • Assignment Management
  • Audit Trail
  • Backlog Management
  • Bar Chart
  • Bed Management
  • Bid Management
  • Billing & Invoicing
  • Brainstorming
  • Brand Management
  • Budget Management
  • Budgeting/Forecasting
  • Bug Tracking
  • Bug/Issue Capture
  • Business Process Automation
  • CRM
  • Calendar Management
  • Calibration Management
  • Campaign Management
  • Capacity Management
  • Certification Tracking
  • Change Management
  • Change Order Management
  • Channel Management
  • Charting
  • Claims Management
  • Client Management
  • Client Portal
  • Code Repository Integration
  • Collaboration Tools
  • Color Codes/Icons
  • Commenting/Notes
  • Commercial
  • Committee Management
  • Communication Management
  • Compliance Tracking
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Content Management
  • Contract/License Management
  • Contractor Management
  • Cost-to-Completion Tracking
  • Create Subtasks
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Dashboard Creation
  • Data Connectors
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Deadline Management
  • Dependency Tracking
  • Digital Asset Management
  • Discussions / Forums
  • Document Management
  • Document Review
  • Document Storage
  • Drag & Drop
  • Due Date Tracking
  • EMR/EHR
  • Electronic Data Capture
  • Email Alerts
  • Email Management
  • Email Reminders
  • Email-to-Task Conversion
  • Employee Management
  • Equipment Tracking
  • Event Calendar
  • Expense Management
  • Expiration Management
  • Feedback Management
  • File Management
  • File Sharing
  • File Transfer
  • Financial Management
  • Financial Reporting
  • For IT Project Management
  • Forms Management
  • Functions/Calculations
  • Gantt/Timeline View
  • Goal Setting / Tracking
  • Graphical Workflow Editor
  • Guest Access
  • HIPAA Compliant
  • Idea Management
  • Import Tasks
  • Incident Reporting
  • Inventory Management
  • Issue Management
  • Issue Tracking
  • Job Scheduling
  • KPI Monitoring
  • Kanban Board
  • Key & Lock Management
  • Knowledge Base Management
  • Lab Information Management
  • Lead Management
  • License Verification
  • Marketing Calendar
  • Marketing Reports
  • Markup Tools
  • Media Planning
  • Milestone Tracking
  • Mobile Access
  • Mobile Dashboards
  • Multi-Campaign
  • Multi-User Collaboration
  • Multi-board
  • Multiple Projects
  • Negative Feedback Management
  • No-Code
  • Online Applications
  • Parent Task
  • Patient Management
  • Patient Records Management
  • Payroll Management
  • Percent-Complete Tracking
  • Permit Management
  • Physician Management
  • Policy Management
  • Portfolio Management
  • Preventive Maintenance
  • Prioritization
  • Private Dashboards
  • Process Change Tracking
  • Product Roadmapping
  • Progress Tracking
  • Project Management
  • Project Planning
  • Project Planning/Scheduling
  • Project Scheduling
  • Project Templates
  • Project Time Tracking
  • Project Tracking
  • Projections
  • Public Dashboards
  • Quotes/Estimates
  • RFI & Submittals
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Recurring Tasks
  • Reminders
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Request Management
  • Requirements Management
  • Rescheduling
  • Residential
  • Resource Management
  • Retrospectives Management
  • Risk Management
  • Roadmapping
  • Role-Based Permissions
  • SSL Security
  • Sales Reports
  • Scheduled / Automated Reports
  • Search/Filter
  • Secure Data Storage
  • Service History
  • Single Page View
  • Single Sign On
  • Spend Management
  • Spreadsheet View
  • Staff Calendar
  • Status Tracking
  • Strategic Planning
  • Subcontractor Management
  • Supports Agile
  • Supports Scrum
  • Surveys & Feedback
  • Tagging
  • Task Board View
  • Task Editing/Updating
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Task Tagging
  • Team Management
  • Technician Management
  • Template Management
  • Templates
  • Testing/QA Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • To-Do List
  • Traditional Methodologies
  • Version Control
  • Visual Workflow Management
  • Visualization
  • Web Forms
  • Widgets
  • Work History
  • Workflow Configuration
  • Workflow Management

Integrations

  • Total integrations133
  • Asana
  • Basecamp
  • Box
  • Dropbox Business
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft Teams
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Trello
  • Zapier
  • Zendesk
  • Total integrations22
  • Asana
  • Basecamp
  • Box
  • Dropbox Business
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft Teams
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Trello
  • Zapier
  • Zendesk

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