Smartsheet Features

Smartsheet

An online work execution platform for any size organization.

4.46/5 (1,980 reviews)

Competitor Feature Comparison

@mentions
API
Access Controls/Permissions
Activity Dashboard
Activity Management
Activity Planning
Activity Tracking
Activity/News Feed
Ad hoc Reporting
Agile Methodologies
Alerts/Notifications
Analytics
Analytics/ROI Tracking
Approval Process Control
Approval Workflow
Asset Tracking
Assignment Management
Audit Trail
Automated Scheduling
Backlog Management
Bar Chart
Bed Management
Bid Management
Billing & Invoicing
Brainstorming
Brand Management
Budget Management
Budgeting/Forecasting
Bug Tracking
Business Process Automation
Business Process Control
CRM
Calendar Management
Calendar Sync
Calibration Management
Campaign Management
Capacity Management
Certification Tracking
Change Management
Change Order Management
Channel Management
Charting
Claims Management
Client Management
Client Portal
Collaboration Tools
Color Codes/Icons
Commenting/Notes
Commercial
Committee Management
Communication Management
Compliance Tracking
Configurable Workflow
Contact Database
Contact Management
Content Management
Contract/License Management
Contractor Management
Cost-to-Completion Tracking
Create Subtasks
Customizable Dashboard
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Dashboard
Dashboard Creation
Data Connectors
Data Import/Export
Data Synchronization
Data Visualization
Deadline Management
Dependency Tracking
Digital Asset Management
Discussions / Forums
Document Management
Document Review
Document Storage
Drag & Drop
Due Date Tracking
EMR/EHR
Electronic Data Capture
Email Alerts
Email Invitations & Reminders
Email Management
Email-to-Task Conversion
Employee Activity Monitoring
Employee Database
Employee Directory
Employee Management
Employee Onboarding
Equipment Tracking
Event Calendar
Expense Management
Expiration Management
Feedback Management
File Management
File Sharing
File Transfer
Financial Management
Financial Reporting
Forms Management
Functions/Calculations
Gantt/Timeline View
Goal Management
Goal Setting / Tracking
HIPAA Compliant
Idea Management
Import Tasks
Incident Reporting
Integrations Management
Inventory Management
Issue Management
Issue Tracking
Job Scheduling
KPI Monitoring
Kanban Board
Key & Lock Management
Knowledge Management
Lab Information Management
Lead Management
License Verification
Marketing Calendar
Marketing Reports
Markup Tools
Media Planning
Meeting Management
Messaging
Milestone Tracking
Mobile Access
Mobile Dashboards
Monitoring
Multi-Campaign
Multi-Department/Project
Multi-User Collaboration
Multi-board
Multiple Projects
Negative Feedback Management
No-Code
Notes Management
Office Suite
Online Applications
Parent Task
Patient Management
Patient Records Management
Payroll Management
Percent-Complete Tracking
Permit Management
Physician Management
Planning Tools
Policy Management
Portfolio Management
Preventive Maintenance
Prioritization
Private Dashboards
Process Change Tracking
Process Modeling & Designing
Product Roadmapping
Progress Reports
Progress Tracking
Project Management
Project Planning
Project Planning/Scheduling
Project Scheduling
Project Templates
Project Time Tracking
Project Tracking
Project Workflow
Projections
Public Dashboards
Quotes/Estimates
RFI & Submittals
Real Time Data
Real Time Editing
Real Time Notifications
Real Time Reporting
Real-Time Chat
Real-time Updates
Recurring Tasks
Release Planning
Reminders
Remote Access/Control
Remote Support
Reporting & Statistics
Reporting/Analytics
Reporting/Project Tracking
Request Management
Requirements Management
Rescheduling
Residential
Resource Allocation & Planning
Resource Management
Resource Request
Resource Scheduling
Retrospectives Management
Risk Management
Roadmapping
Role-Based Permissions
Rules-Based Workflow
SSL Security
Sales Reports
Scheduled / Automated Reports
Search/Filter
Secure Data Storage
Service History
Single Page View
Single Sign On
Spend Management
Spreadsheet View
Staff Calendar
Status Tracking
Strategic Planning
Subcontractor Management
Supports Agile
Supports Scrum
Surveys & Feedback
Tagging
Task Board View
Task Editing/Updating
Task Management
Task Planning
Task Progress Tracking
Task Scheduling
Task Tagging
Team Management
Technician Management
Template Management
Templates
Testing/QA Management
Third Party Integrations
Time & Expense Tracking
Time Tracking
Timeline Management
To-Do List
Traditional Methodologies
User Management
Version Control
Visual Workflow Management
Visualization
Web Forms
Widgets
Work History
Workflow Configuration
Workflow Management
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@mentions
API
Access Controls/Permissions
Activity Dashboard
Activity Management
Activity Planning
Activity Tracking
Activity/News Feed
Ad hoc Reporting
Agile Methodologies
Alerts/Notifications
Analytics
Analytics/ROI Tracking
Approval Process Control
Approval Workflow
Asset Tracking
Assignment Management
Audit Trail
Automated Scheduling
Backlog Management
Bar Chart
Bed Management
Bid Management
Billing & Invoicing
Brainstorming
Brand Management
Budget Management
Budgeting/Forecasting
Bug Tracking
Business Process Automation
Business Process Control
CRM
Calendar Management
Calendar Sync
Calibration Management
Campaign Management
Capacity Management
Certification Tracking
Change Management
Change Order Management
Channel Management
Charting
Claims Management
Client Management
Client Portal
Collaboration Tools
Color Codes/Icons
Commenting/Notes
Commercial
Committee Management
Communication Management
Compliance Tracking
Configurable Workflow
Contact Database
Contact Management
Content Management
Contract/License Management
Contractor Management
Cost-to-Completion Tracking
Create Subtasks
Customizable Dashboard
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Dashboard
Dashboard Creation
Data Connectors
Data Import/Export
Data Synchronization
Data Visualization
Deadline Management
Dependency Tracking
Digital Asset Management
Discussions / Forums
Document Management
Document Review
Document Storage
Drag & Drop
Due Date Tracking
EMR/EHR
Electronic Data Capture
Email Alerts
Email Invitations & Reminders
Email Management
Email-to-Task Conversion
Employee Activity Monitoring
Employee Database
Employee Directory
Employee Management
Employee Onboarding
Equipment Tracking
Event Calendar
Expense Management
Expiration Management
Feedback Management
File Management
File Sharing
File Transfer
Financial Management
Financial Reporting
Forms Management
Functions/Calculations
Gantt/Timeline View
Goal Management
Goal Setting / Tracking
HIPAA Compliant
Idea Management
Import Tasks
Incident Reporting
Integrations Management
Inventory Management
Issue Management
Issue Tracking
Job Scheduling
KPI Monitoring
Kanban Board
Key & Lock Management
Knowledge Management
Lab Information Management
Lead Management
License Verification
Marketing Calendar
Marketing Reports
Markup Tools
Media Planning
Meeting Management
Messaging
Milestone Tracking
Mobile Access
Mobile Dashboards
Monitoring
Multi-Campaign
Multi-Department/Project
Multi-User Collaboration
Multi-board
Multiple Projects
Negative Feedback Management
No-Code
Notes Management
Office Suite
Online Applications
Parent Task
Patient Management
Patient Records Management
Payroll Management
Percent-Complete Tracking
Permit Management
Physician Management
Planning Tools
Policy Management
Portfolio Management
Preventive Maintenance
Prioritization
Private Dashboards
Process Change Tracking
Process Modeling & Designing
Product Roadmapping
Progress Reports
Progress Tracking
Project Management
Project Planning
Project Planning/Scheduling
Project Scheduling
Project Templates
Project Time Tracking
Project Tracking
Project Workflow
Projections
Public Dashboards
Quotes/Estimates
RFI & Submittals
Real Time Data
Real Time Editing
Real Time Notifications
Real Time Reporting
Real-Time Chat
Real-time Updates
Recurring Tasks
Release Planning
Reminders
Remote Access/Control
Remote Support
Reporting & Statistics
Reporting/Analytics
Reporting/Project Tracking
Request Management
Requirements Management
Rescheduling
Residential
Resource Allocation & Planning
Resource Management
Resource Request
Resource Scheduling
Retrospectives Management
Risk Management
Roadmapping
Role-Based Permissions
Rules-Based Workflow
SSL Security
Sales Reports
Scheduled / Automated Reports
Search/Filter
Secure Data Storage
Service History
Single Page View
Single Sign On
Spend Management
Spreadsheet View
Staff Calendar
Status Tracking
Strategic Planning
Subcontractor Management
Supports Agile
Supports Scrum
Surveys & Feedback
Tagging
Task Board View
Task Editing/Updating
Task Management
Task Planning
Task Progress Tracking
Task Scheduling
Task Tagging
Team Management
Technician Management
Template Management
Templates
Testing/QA Management
Third Party Integrations
Time & Expense Tracking
Time Tracking
Timeline Management
To-Do List
Traditional Methodologies
User Management
Version Control
Visual Workflow Management
Visualization
Web Forms
Widgets
Work History
Workflow Configuration
Workflow Management
Visit WebsiteCompare App
@mentions
API
Access Controls/Permissions
Activity Dashboard
Activity Management
Activity Planning
Activity Tracking
Activity/News Feed
Ad hoc Reporting
Agile Methodologies
Alerts/Notifications
Analytics
Analytics/ROI Tracking
Approval Process Control
Approval Workflow
Asset Tracking
Assignment Management
Audit Trail
Automated Scheduling
Backlog Management
Bar Chart
Bed Management
Bid Management
Billing & Invoicing
Brainstorming
Brand Management
Budget Management
Budgeting/Forecasting
Bug Tracking
Business Process Automation
Business Process Control
CRM
Calendar Management
Calendar Sync
Calibration Management
Campaign Management
Capacity Management
Certification Tracking
Change Management
Change Order Management
Channel Management
Charting
Claims Management
Client Management
Client Portal
Collaboration Tools
Color Codes/Icons
Commenting/Notes
Commercial
Committee Management
Communication Management
Compliance Tracking
Configurable Workflow
Contact Database
Contact Management
Content Management
Contract/License Management
Contractor Management
Cost-to-Completion Tracking
Create Subtasks
Customizable Dashboard
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Dashboard
Dashboard Creation
Data Connectors
Data Import/Export
Data Synchronization
Data Visualization
Deadline Management
Dependency Tracking
Digital Asset Management
Discussions / Forums
Document Management
Document Review
Document Storage
Drag & Drop
Due Date Tracking
EMR/EHR
Electronic Data Capture
Email Alerts
Email Invitations & Reminders
Email Management
Email-to-Task Conversion
Employee Activity Monitoring
Employee Database
Employee Directory
Employee Management
Employee Onboarding
Equipment Tracking
Event Calendar
Expense Management
Expiration Management
Feedback Management
File Management
File Sharing
File Transfer
Financial Management
Financial Reporting
Forms Management
Functions/Calculations
Gantt/Timeline View
Goal Management
Goal Setting / Tracking
HIPAA Compliant
Idea Management
Import Tasks
Incident Reporting
Integrations Management
Inventory Management
Issue Management
Issue Tracking
Job Scheduling
KPI Monitoring
Kanban Board
Key & Lock Management
Knowledge Management
Lab Information Management
Lead Management
License Verification
Marketing Calendar
Marketing Reports
Markup Tools
Media Planning
Meeting Management
Messaging
Milestone Tracking
Mobile Access
Mobile Dashboards
Monitoring
Multi-Campaign
Multi-Department/Project
Multi-User Collaboration
Multi-board
Multiple Projects
Negative Feedback Management
No-Code
Notes Management
Office Suite
Online Applications
Parent Task
Patient Management
Patient Records Management
Payroll Management
Percent-Complete Tracking
Permit Management
Physician Management
Planning Tools
Policy Management
Portfolio Management
Preventive Maintenance
Prioritization
Private Dashboards
Process Change Tracking
Process Modeling & Designing
Product Roadmapping
Progress Reports
Progress Tracking
Project Management
Project Planning
Project Planning/Scheduling
Project Scheduling
Project Templates
Project Time Tracking
Project Tracking
Project Workflow
Projections
Public Dashboards
Quotes/Estimates
RFI & Submittals
Real Time Data
Real Time Editing
Real Time Notifications
Real Time Reporting
Real-Time Chat
Real-time Updates
Recurring Tasks
Release Planning
Reminders
Remote Access/Control
Remote Support
Reporting & Statistics
Reporting/Analytics
Reporting/Project Tracking
Request Management
Requirements Management
Rescheduling
Residential
Resource Allocation & Planning
Resource Management
Resource Request
Resource Scheduling
Retrospectives Management
Risk Management
Roadmapping
Role-Based Permissions
Rules-Based Workflow
SSL Security
Sales Reports
Scheduled / Automated Reports
Search/Filter
Secure Data Storage
Service History
Single Page View
Single Sign On
Spend Management
Spreadsheet View
Staff Calendar
Status Tracking
Strategic Planning
Subcontractor Management
Supports Agile
Supports Scrum
Surveys & Feedback
Tagging
Task Board View
Task Editing/Updating
Task Management
Task Planning
Task Progress Tracking
Task Scheduling
Task Tagging
Team Management
Technician Management
Template Management
Templates
Testing/QA Management
Third Party Integrations
Time & Expense Tracking
Time Tracking
Timeline Management
To-Do List
Traditional Methodologies
User Management
Version Control
Visual Workflow Management
Visualization
Web Forms
Widgets
Work History
Workflow Configuration
Workflow Management
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Mobile apps

iOS App


47,422 reviews

Requires iOS 13.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


8,306 reviews

Smartsheet Feature Reviews

25 reviewers had the following to say about Smartsheet's features:

Sabharish K.

Verified Reviewer

More than a task tracking software, great templates and interactive dashboard capabilities!

2020-11-08

Project charters, change management implementation plans, RACI matrix, project roadmaps, hits/misses, success metrics tracking, allocating resources efficiently to the top priority projects, managing risks within projects, milestone tracking, sponsor roadmaps etc makes it an all-in-one package.

Pros

Ease of use, online accessibility and sharing capability, simple to use, reporting capabilities, excellent training resources, easy UI, great for collaboration, resource allocation and tracking, customization for specific needs, cell linking, report generations, DASHBOARDS, forms/surveys, gantt/card/calendar views, critical path, data organization and controlling visibility.

Cons

Cannot adjust row height, parent/child relationship at the sub-task level is not possible, cannot multi-select items in a list, more Excel type formulas and data analysis capability, more selection of templates, reordering favorites (priority), integrations with more applications.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

6/10
Source: GetApp
Helpful?   Yes   No
Read more
Matt D.

Manage projects within timeline with smartsheet

2016-09-10

Pros

Smartsheet project management app helps managing the projects within the defined timeline. This app has tasks management and resource allocation which helps managing tasks under time.

Cons

Custom reporting need some more help from the development team of smart-sheet.

Rating breakdown

Value for money
Ease of use
Features

Time used: 6-12 months

Likelihood to recommend

8/10

Recommendations to others considering Smartsheet

It helps with task management and keeps developers stay and focused until a task is finished. It has good accountability which helps with completing the projects on time.

Source: Software Advice
Helpful?   Yes   No
Read more
Anonymous
(Financial Services company, 1001-5000 employees)

Better for general action tracking than project management

2019-05-08

Overall, pretty weak for project schedule and resource management.

Pros

Great tool for basic collaborative action tracking.

Cons

Has basic Gantt chart functionality, but very poor resource management capabilities.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Tiwana C.

Smartsheets - My daily source of truth

2019-12-05

Highly recommend it for all project management tasks

Pros

Can you for project planning, tracking, reporting, RAID items and can integrate with other applications such as Teams

Cons

Backups not automatic (at least to my knowledge) so I manually back up my shared sheets multiple times a week. No good restore options if items are deleted and you have not done a backup

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Airlines/Aviation company, 201-500 employees)

Fantastic cloud-based tool for project management

2019-09-17

This way all team members can be on the top of things and on the same page and generate reports for real-time tracking. The dashboard is quite consistent when maintening information and updating it.

Pros

Smartsheet is a web-based collaboration tool that helps project teams integrate project management, resource and time management tasks seamlessly in one robust software.

Cons

It does take time getting used to the multitude of features and would be helpful if customer service was less automated and more personal.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Wesley A.

Software Developer Team

2019-08-07

The developers didn't have to learn a new tool in order to track time spent on tasks and also the PMs could have what they needed to track projects.

Pros

The software allowed the team to enter time on tasks in a spreadsheet like format and the PM could view charts and reports for executive summaries.

Cons

It would be nice to have an interface with Microsoft Project.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Matt K.

Project planning becomes smoother with Smartsheet

2016-07-01

Pros

The tool has a number of interactive options which can be helpful for planning the activities required and it helps managing the timeline for projects.

Cons

Since its a cloud based App, so third party integrations are very limited.

Rating breakdown

Value for money
Ease of use
Features

Time used: Less than 6 months

Likelihood to recommend

9/10

Recommendations to others considering Smartsheet

It is a good tool with a number of interactive features. Projects team can get benefits using this tool within their operations cycle.

Source: Software Advice
Helpful?   Yes   No
Read more
Wendy L.

Easy to use and share

2019-12-05

My internal and external team communications of Project Schedules, Workplans, and Milestone tracking is much easier and faster.

Pros

And with the excellent feature of live-edits and viewing by multiple people!

Cons

Creating math formulas within spreadsheets is not as easy as excel.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Cindy W.

Like it!

2019-12-10

Tracking, survey of stakeholders on team activities, project planning

Pros

It is flexible and provides a means to accomplish a multitude of tasks/activities.

Cons

There are a few capabilities that I would like.....cards available in reports; looping in forms to name a couple.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Mary R.

Clever software, but ultimately not as good for productivity as GSuite

2018-01-09

Ultimately, it's nice software but we stopped using it.

Pros

Automatically translates spreadsheets with dates on them to a Gantt chart view, calendar view, and card view, which allows spreadsheet-oriented organisations to track projects and collaborate on documents with a single app.

Cons

There are better, more intuitive project management software out there, and more responsive document collaboration software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

7/10
Source: Software Advice
Helpful?   Yes   No
Read more
Daniel L.

Love Smartsheet for Timeline Sharing!

2021-08-26

great tool!

Pros

the visual calendar timelines! it's the easiest way to share a timeline with a client.

Cons

it doesn't feel like it's the most helping day-to-day project management software in terms of tracking documents and updated creative.

Rating breakdown

Value for money
Ease of use
Features

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Monika D.

Project Management

2020-03-28

This saves time of you not having to follow up do much to keep track of projects.

Pros

This is a great Project Management tool.

Cons

Sometimes it can be hard to make changes to the smart sheet your working on if you already set it up.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Kathy A.

Great team product with built in training

2017-08-18

Great tool to help the accidental PM succeed.

Pros

Very easy to use, intuitive.

Cons

Can't track time worked on a project so no time reporting.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more
Steven H.

Simple and straight foward

2017-09-15

Pros

It is great for creating project schedule and sharing those schedules with internal and external teams.

Cons

Not robust enough to use for resource management or process workflow.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more
Nadia S.

Great project management tool

2021-08-23

Pros

Great for collaboration, managing timelines, and event planning.

Cons

Could expand a bit further on ways to integrate keeping people on task, but overall great tool.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jeff L.

Simple and efficient

2020-09-29

I look at smartsheet as a smart google sheet with some reporting tool.

Pros

We have tried various project tracking tools, and finally landed on smartsheet, which is perfect for what we need.

Cons

We use smartsheet to track the main projects, but for each project there are several tickets that we track using Jira.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Arianne P.

Smartsheet Review

2018-09-12

Would like to see it become more of a 360 collaboration tool such as Slack or Basecamp.

Pros

Smartsheet is a great collaboration Tool.

Cons

For project management sheets, would like to set up an alert to email form requesters tasks have been completed.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Hospital & Health Care company, 10001+ employees)

Excel-look tool for task and project management

2019-05-02

Pros

Templates for RACI project management are helpful.

Cons

The mobile app is not great - I mostly want to add a new task or see a listing of open items.

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Dan W.

Better templates needed

2021-08-26

Great for Project Management and literally the best part about Smart Sheet.

Pros

Very useful product with ease of use to quickly drum up a project plan, task tracking.

Cons

Oftentimes reverted back to using Excel or Powerpoint for Dashboards, Budget, etc.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Internet company, 201-500 employees)

Keeps me organized

2018-07-10

Team Collaboration

Pros

Some cool features I liked: -"Nesting" related records -Gantt charts -Calendar view

Cons

I would have like their notifications/alters to be expanded a bit more.

Rating breakdown

Value for money
Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Elissa L.

Smartsheet is a good tool for project management and budget tracking

2018-07-10

Pros

I like the capability of sharing tools created for project management and budget and expense tracking.

Cons

I wish there was the ability to ping users when they have deadlines to keep them on track with their projects or tasks.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Felicia N.

Easy task management software. Easy rollout and use for users.

2017-06-12

More team collaboration

Pros

1. Easy tracking of tasks for entire team. 2.

Cons

Does not allow for complicated task management in the spreadsheet format.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Nicole P.

Project delivery became faster!!!

2016-08-31

Pros

It provides a great dashboard with to-do lists for everyone and provides good reports as well.

Cons

Its a great project management tool.

Rating breakdown

Value for money
Ease of use
Features

Time used: 6-12 months

Likelihood to recommend

9/10

Recommendations to others considering Smartsheet

For managing small projects this is a great system. Tasks can be managed and the status can be tracked easily. You can also bill people time using this software to your customers.

Source: Software Advice
Helpful?   Yes   No
Read more
Mikelle M.

Good experience - a little confusing to use, but relatively easy and very useful

2017-10-12

Good project management with time controls and gantt charts.

Pros

I also loved the function of the gantt charts and timelines.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Ben S.

Holistically Manage Your Complex Projects

2020-12-29

Overall, we are happy with our roll-out of Smartsheets, as it has allowed us greater organization and insight into our project plans and their successes.

Pros

We love the layout of the project plans, which allows for color coding and easily breaking down tasks within a larger project plan. Easily shareable with project members.

Cons

There is a lot to Smarsheets which can be intimidating to new users, and it's not the easiest to pick up with so many options for customization.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more