Who is Workfront For?

Workfront was designed for mid-market and enterprise-level organizations. Within this sphere, Workfront has clients in virtually every vertical market, including IT, healthcare, financial services, public sector, manufacturing, marketing and advertising, and consumer packaged goods.

Workfront also has a dedicated focus on information technology (IT), solution implementation teams, in-house creative teams, and agencies--along with broad applicability to internal application development, new product development, and other enterprise use cases.

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Key Features

  • Project Management
  • Project Reports & Dashboards
  • Resource Management
  • Team Collaboration
  • Portfolio Management
  • Time Management
  • Help Desk & Issue Tracking
  • Product Integration
  • Gantt Chart
  • Process Improvement
  • Configurable Reports
  • Real-time Project Visibility
  • Capacity Planning
  • Team Builder
  • Help Desk Requests
  • Issue Tracking
  • Time Sheets
  • Time Usage and Expenses
  • Project Templates
  • Workflow Rules Engine

Screenshots

Overview

Project Management - Scheduling and executing projects in Workfront is easy and intuitive. Workfront provides a feature-rich interactive Gantt chart, powerful real-time reporting, and custom project dashboards and views that give managers complete visibility throughout the entire project.

Task Management - Workspace designed for team members to help them understand, organize, and get their tasks done.

Work Management - Workfront includes portfolio, resource and time management.

Reports & Dashboards - With more than 50 standard reports and unlimited configurable reports, Workfront provides executives, managers, and project teams with the information they require to make informed decisions and get work done.

Resource Management - Workfront enables managers to plan and maximize resources to their optimal capacity. Managers can see where their teams are over- or under-utilized, and push what-if scenarios around their resources to ensure they are maximizing the effectiveness of their teams.

Team Collaboration - Workfront empowers teams, increasing their acceptance of, and participation in, the project management process. With Workfront, front-line conversational information and commitments flow upward, enabling greater accuracy in projections and more informed decision making.

Help Desk & Issue Tracking - Workfront’s integrated help desk enables organizations to track every issue submitted from initiation to resolution. Managers can easily establish queues where help desk users can submit issues and receive automatic status updates.

Time Management - Workfront has a built-in timesheet management portal, which allows you to create and manage timesheets for anyone on your team. Timesheets are designed to capture hours for project, tasks and issues. Enhanced timesheets make it easy to review and approve timesheets; and easy for team members to manage tasks and time.

Portfolio Management - Workfront’s approach to portfolio management, with Business Case Builder, gives executives and managers all the tools they need to get the most out of their company’s resources—helping organizations zero in on those projects that provide the most value.

Process Improvement - The heart of a successful workflow solution is the rules engine used to guide the routing, notification, reporting, and alerting of process events. Workfront enables organizations to incorporate their workflows within the solution, creating automatic notifications to alert recipients of a pending request or other relevant communication.

Product Integration - Workfront integrates seamlessly with all business-critical applications empowering managers with all the information they need to make informed and accurate decisions. Workfront comes with turnkey integrations for Microsoft Outlook, Salesforce and more.

Universal Compatibility - Workfront is an IT-friendly solution to manage all company projects, resources, and processes with world-class efficiency. Workfront is browser independent and works on Windows, Mac, or Linux, and even on your favorite mobile device helping teams get work done everywhere.

Auditing & Governance - Providing a central repository for all project information enables Workfront to seamlessly create an audit trail to authenticate compliance with corporate standards. Integrating cross-departmental collaboration, visibility and compliance eliminates the need for disparate, department-specific software, email, or other patchwork approaches.
  www.workfront.com

Specifications

Intended Users
Large Enterprises, Mid Size Business, Public Administrations
Devices Supported
Android, iPhone-iPad, Linux, Mac, Windows, Web-based
Supported Countries
Australia, Canada, United Kingdom, United States
Supported Languages
Chinese (Simplified), Chinese (Traditional), English, German, Japanese, Portuguese, Spanish
Support Options
FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials

Pricing

Starting from: $30.00/month

Pricing model: Open-source, Subscription

Free Trial: Available (No Credit Card required)

Workfront (formerly AtTask) offers several types of licenses depending on what functionality each user requires. There is a full license for project managers, administrators and executives. There is a license for team members and a couple different licenses for people inside or outside of your organization that you need to collaborate with.

Benefits

Workfront enables you to have a 360-degree view of all workplace activities, helping both your team and management alike to better understand and organize their work. Because most successful project leaders understand that those doing the work understand it the best, making work assignments has evolved into a more collaborative process that gives individual workers more control over what they do and when they do it. This democratization of the work management process empowers workers to contribute maximum value and gives executives visibility into all projects and other work, creating workplace harmony by enfranchising workers and informing executives. Workfront supports this modern approach to work with enabling technologies that promote workplace harmony, while increasing efficiency.

The new work management paradigm enables managers to evaluate potential and current projects, set the right strategic and tactical objectives, validate corporate initiatives and promote and execute those projects that provide the greatest business value.

User Reviews

Verified
Reviewer

Great for Reporting

Joe Ruvolo, Supervisor, Project Management at Citation Clinical Labeling Systems1st of May 20:33

I've been using workfront for almost 7 years now. The reporting and data we collect by using this program is very valuable to our company.

Verified
Reviewer

We love Workfront

Bill Gattinger, --22nd of April 15:18

Our Internal Agency group has been using Workfront/ AtTask coming up on 3 years. We started with 50 users and at last count, we were over 130. It has become an indispensable tool for request intake, project creation and management, reporting, resource management and cost tracking. Prior to implementation, we had a 4 person Traffic department that had to utilize 3 different platforms to track creative requests. We were always behind and our on-time rate for projects was hit or miss. Very frustrating. Within weeks of implementing AtTask we were able to easily manage all of our requests (approx. 150 per month) and track thousands of hours of task time on various creative requests. Our Traffic team is now down to 1 FTE generating more information and tracking more requests than we could ever have imagined. The software has passed through 3 major iterations and improvements come down the pipe to us each month. The company is responsive to our needs and requests. This is not the cheapest solution out there but it is a terrific value!

Verified
Reviewer

User friendly and highly configurable!

Digital Asset Management Specialist ( company, 10001+ employees)5th of March 18:23

We just launched this tool, and are very happy with the results thus far.

Verified
Reviewer

@Task offers transparency and clarity

Senior Health Informaticist ( company, 10001+ employees)11th of February 02:11

I've enjoyed using AtTask and it's instrumental in helping us manage our projects. Due to reporting features and a few reports and views I've built, we are able to see the project cost planned and actual and see a really good estimate of project completion.

Verified
Reviewer

Workfront helps you get your work done and keeps your team working together!

Maryland Tracy, Web Traffic Manager at BBVA Compass23rd of January 19:54

Workfront is a great project management and workflow tool. It is cloud based and very easy to use. Workfront gives everyone high level visibility into their projects down to the smallest detail. No more spreadsheets for me! Using Workfront we are able to minimize meetings and internal email. Workfront allows us to communicate within the project so that we have an audit trail of the project. It has also allowed us to bring all of the teams closer together to help with approvals and the completion of the projects. No more missed deadlines. Excellent reporting and dashboard capability, that you can customize to fit your needs.

Verified
Reviewer

Workfront (AtTask) is the Tool We Needed; and the tool we Deserve

Adam Messano, Senior Project Manager – Resource & Infrastructure Optimization. at Advance Auto Parts21st of January 18:28

For years now; a relatively small team of resources in the eCommerce group (1.5 writers, 1.5 designers, 1 coder, and 2 Q/A team members) have supported upwards of 4 web sites and email campaigns across 3 business units. The only way this has been possible is due to leveraging Workfront (AtTask) for managing the project and resource workload on a daily basis.We can meet the needs of job requests (business owners) and organize the workload for all Resources; both at once.

Verified
Reviewer

Workflow management tool with great reporting potential

Iva Senicnjak, Project Manager20th of January 21:30

Workfront (AtTask) has the ability to maintain operational level of task scheduling and updating, valuable feature Timesheet for time capturing, and versatile reporting. It helps minimize the time spent on meetings and it is helpful as it keeps a log of all updates and comments provided on a specific project/ task. There is room for improvement in Reporting and resource management features, and it would be helpful to have more insight into AtTask Product Roadmap.

Verified
Reviewer

Can Workfront (AtTask) really be worth the time and money it requires? Short answer. Yes.

Sam Montoya, CSM, Project Manager @ Primary Residential Mortgage20th of January 19:21

AtTask is a great project management and workflow management tool. It also takes care of portfolio and program management as well, which are part of the project management ecosystem. This is where AtTask shines and where I would suggest it being implemented. If you're looking to go beyond those areas, it may be possible to implement AtTask, but you may want to look more towards another solution that specifically handles what you're working to solve. An example of this would be trying to use AtTask as a Customer Relationship Management (CRM) tool. Technically, you probably could shoehorn a CRM into AtTask, but that's not what it was designed to handle. You're better off using Salesforce or something similar in that scenario.

Verified
Reviewer

Workfront (AtTask) as a Game changer

Ken Crocombe, Group Solutions Manager9th of September, 2014 17:38

We have been using AtTask for just 6 weeks and the biggest benefits so far have come from two areas. 1 - Consolidation of multiple tools previously into a single collaborative tool. 2 - Visibility of all areas of the PMO pipeline up to Senior Management level provided via the excellent report writer and dashboard capability. I am still working on the change management of the worforce and I need more formal training to extend our use of AtTask but overall very happy so far with the decision to go to AtTask to manage the IT PMO function.

Verified
Reviewer

Organization running on AtTask (Workfront)

Jeffrey Frederick P.M.P., Director of Project Management and Delivery at Steton Technology Group9th of September, 2014 11:56

I have been using Workfront (AtTask) company wide now for a solid year. We have over 800 projects in the system. Users log all of the time in the system and it is the Source of Truth for project metrics including financial reporting. We have expanded access to allow our Professional Services clients into the system providing transparency into the status of their projects and historical data. This tool has provided transparency and increased collaboration across every level of our organization. We are utilizing the new Agile process for our Business Intelligence team while R&D continues to work in Waterfall. All executive and Board level reporting related to the Professional Services group is driven from AtTask. We also have weekly reports that are delivered automatically to specific executives and clients. Workfront (AtTask) has been the key to taking our organization from a level 0 to level 3 in the maturity model. Resources are now held accountable due to the transparency AtTask provides. We are no longer an organization where the person that screams the loudest get the work done. Everything is now based on priority driven by the steering committee. Chaos has been replaced with order and process leading to reduced frustration for employees and clients alike. I would highly recommend AtTask to any organization looking to implement/enforce process, promote collaboration and increase transparency.

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GetApp Analysis

More than just a basic project management application, Workfront is a complete enterprise work management solution. Designed for mid-market and enterprise-level organizations, Workfront offers users robust PPM capabilities that allow to be managed from the top down, while also providing the ease of use and team collaboration capabilities that support work management from the bottom up.

Workfront encompasses all work, including planned and unplanned work, for technical users and business stakeholders, running all the way from initial requests through final reports. Among Workfront’s most innovative high-level features are project and portfolio management, resource management, workflow and automation, request management, approvals, notifications and updates, social collaboration, document management, reports and dashboards, time tracking, mobile access, and Agile project management capabilities.

My Work Queue

What is Workfront?

Workfront provides organizations with a unified work environment where individuals and teams can connect across the work lifecycle. Workfront provides its users with complete project visibility, along with reporting tools for executives, stakeholders, and project managers.

The grass roots work management approach that Workfront utilizes is growing in popularity, as organizations of all sizes begin realizing the power of using a single system of engagement. In addition to facilitating project planning and management, Workfront enables the execution of all kinds of formal and ad hoc work using any methodology, including Waterfall, Agile, and a mix of the two.

By combining these benefits together with a variety of social collaboration features, Workfront has been able to design a solution that serves as an alternative to the disconnected tools that many organizations are accustomed to using.

Portfolio Milestones

Main Features

Agile Project Management

Workfront enables teams to work however they want, utilizing any methodology, including Agile, Waterfall, or a mix of the two. Die-hard Agile devotees can rely on Workfront to blend their chosen methodology with the convenience of an enterprise work management system.

Workfront’s Agile project management module combines the benefits of an Agile platform, while eliminating the communication barriers that often trip teams up. Workfront stands apart from competing solutions by supporting both Agile and Waterfall projects in a single product, leveraging native functionality, and at no additional cost. Most importantly, Workfront uniquely allows organizations to roll up Agile work into more traditional project plans, meeting the process needs of Agile development teams AND the data requirements of executives and business stakeholders doing milestone-based planning.

Agile Storyboard

Resource Management

Resource management tools allow organizations to balance the workloads of individual employees or teams. Workfront’s Smart Assignments feature automatically suggests which employees would be best suited for specific tasks. Managers can quickly review what each employee has on his or her schedule before assigning any new projects.

See what each of your employees has on his or her plate before assigning new tasks. Enter the skills and the available time required to complete a certain task, and Workfront will quickly identify the individuals best suited for the assignment. In making these determinations, Workfront uses a combination of data and complex algorithms.

Resource Management

Project Management & Tasks

Projects are never static. Rather, they are living, breathing organisms that change and shift over time. Using Workfront’s project management features, groups can create task lists and assign tasks to specific individuals. Users can also view updates and issues in one, centralized place.

Using Workfront’s inline editing features, you can edit your list of tasks and adjust due dates based on realistic timelines and expectations. These changes are handled through real-time collaboration capabilities and an easy-to-use "My Work" screen, which eliminates the need for you to waste time navigating from project to project or page to page.

Project Management & Task Updates

Custom Dashboards

With Workfront, organizations can collect data and create customized views for complete visibility. Rather than spending hours compiling data, businesses are able to leverage Workfront’s reporting capabilities to keep on top of key metrics.

Select from the more than 50 out-of-the-box reports that come included with Workfront. You can customize any report using the platform’s drag-and-drop tools. You can also tailor reports with customized views and filtering based on user permissions and roles.

Custom Dashboards

Integrations

Workfront offers out-of-the-box integrations with Microsoft Outlook and document management solutions like SharePoint, Dropbox, Google Drive, Google Docs, and Box. Integration with ProofHQ is available to facilitate document review, markup, and approvals.

Workfront also features an open, RESTful API that allows partners and customers to easily integrate the application with third-party products and tools. Several of Workfront’s partners have leveraged its API to build connectors between Workfront and CRM solutions like Salesforce.com and PeopleSoft; Agile ALM tools like JIRA, and Microsoft Team Foundation Server; and ERP products like Oracle and SAP.

Pricing

Workfront offers two primary license types: Plan licenses, which include advanced functionality for project and resource managers, and Work licenses, which provide functionality for team members and individual contributors. Workfront also offers a Collaboration package that enables occasional project participants—such as executive sponsors or external contractors—to submit and track requests; review, approve, and comment on tasks and projects; and leverage helpdesk capabilities.

Customers have the option to choose the optimal mix of each license type to meet their needs and adjust the mix based on actual usage. Workfront also offers optional add-ons for things like increased storage, digital proofing, premium-level support, post-implementation consulting, data encryption at rest, and additional sandbox entitlements.

Bottom Line

  • Robust enterprise work management solution
  • Supports Agile and traditional Waterfall development methodologies in parallel
  • Creates visibility that teams can use for prioritization, justification, and alignment
  • Easy for organizations to adopt and use
  • Encompasses all planned and unplanned work for technical users and business stakeholders

FAQs for Workfront

Below are some frequently asked questions for Workfront.

Q. What are the main features of Workfront?

Workfront offers the following features:

  • Project Management
  • Project Reports & Dashboards
  • Resource Management
  • Team Collaboration
  • Portfolio Management
  • Time Management
  • Help Desk & Issue Tracking
  • Product Integration
  • Gantt Chart
  • Process Improvement
  • Configurable Reports
  • Real-time Project Visibility
  • Capacity Planning
  • Team Builder
  • Help Desk Requests
  • Issue Tracking
  • Time Sheets
  • Time Usage and Expenses
  • Project Templates
  • Workflow Rules Engine

Q. How much does Workfront cost?

We have the following pricing information for Workfront:

Starting from: $30.00/month
Pricing model: Open-source, Subscription
Free Trial: Available (No Credit Card required)

Q. Who are the typical users of Workfront?

Workfront has the following typical customers:

Large Enterprises, Mid Size Business, Public Administrations

Q. What languages does Workfront support?

Workfront supports the following languages:

Chinese (Simplified), Chinese (Traditional), English, German, Japanese, Portuguese, Spanish

Q. What type of pricing plans does Workfront offer?

Workfront has the following pricing plans:

Free Trial, Open-source, Subscription

Q. Does Workfront support mobile devices?

Workfront supports the following devices:

Android, iPhone-iPad

Q. Does Workfront offer an API?

Yes, Workfront has an API available for use.

Q. What other apps does Workfront integrate with?

Workfront integrates with the following applications:

Jive, Google Docs, Microsoft Outlook, Salesforce and more..., Salesforce Sales Cloud, Dropbox, Box, JIRA, Salesforce Marketing Cloud, Google Drive, ProofHQ

Q. What level of support does Workfront offer?

Workfront offers the following support options:

FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials


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