Workfront Pricing, Features, Reviews & Comparison of Alternatives

Workfront

Online Enterprise Work Management Software

4.31/5 (1,005 reviews)

Workfront overview

What is Workfront?

Workfront is an enterprise work management platform that helps people do their best work and companies to operate with more precision and accuracy. By centralizing all work in one system, teams can move faster, identify potential roadblocks, and deliver more work on time and on budget.

Workfront helps orchestrate critical work across teams, departments, and even geolocations. Leaders can drive strategy while people can see how their work ties to the mission-critical initiatives of the business. When work is in one platform, leaders can see the capacity of their teams and the backlog of work that needs to get done. Initiatives are resourced appropriately and discussions about work priority are informed by data instead of hunches.

Because Workfront is connected to over 150+ enterprise applications, people can continue to complete their work in the tools they use- Adobe, Jira, Salesforce, ServiceNow- without sacrificing one place to view the status of a project. Work managers are able to monitor the progress of their initiatives without status meetings or emails, and people are able to update their tasks and collaborate with their peers in one place.

Workfront provides the tools people need to focus on the right work, allows people to produce their best work, and helps teams delivery work on time so companies can stay successful and competitive in a digital world.
www.workfront.com

Pricing

Pricing options
Value for money
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Devices

Business size

S
M
L

Markets

United States, Australia, Canada, Europe, Germany, United Kingdom

Supported languages

English, Chinese (Simplified), Chinese (Traditional), French, German and 4 other languages, Italian, Japanese, Portuguese, Spanish
Workfront screenshot: Keep work progressing through stage gates or milestones. Workfront - Product DemoWorkfront screenshot: Keep your portfolios healthy by prioritizing projects based on your portfolio's objectives. Workfront screenshot: Work moves automatically through your process based on deadlines and assignments. Workfront screenshot: Activity updatesWorkfront screenshot: Take back control over your day by connecting your tasks and meeting calendars for one view of all work. Workfront screenshot: Work in the methodology of your choice- Agile Scrum, Kanban, Waterfall, or a mix. Workfront screenshot: Measure anything with custom reports and dashboards. Integrate with other systems to see the true ROI of work and view the actual costs of projects. Workfront screenshot: Build custom reports for your executive team, work managers, and workers so they can answer questions about status, timelines, and restraints. Workfront screenshot: Use artificial intelligence to connect work and people, faster. Keep track of your team's workloads to prevent boredom or burnout.  Workfront screenshot: Approve digital content or tasks within Workfront.Workfront screenshot: Automate approvals and Workfront screenshot: Build an audit trail with electronic signatures on important content approvals.Workfront screenshot: Mobile appsManage your work while on-the-go with Workfront’s new mobile app

Workfront reviews

Value for money
Features
Ease of use
Customer support
  4.1
  4.2
  4.0
  4.4
Sara Townsend

PMO take on Workfront

Used daily for 2+ years
Reviewed 2019-05-08
Review Source: Capterra

I am a champion of Workfront for my company, although I am a SME/admin and not responsible for the day to day Workfront use, it was a great experience begin involved in the implementation and owning one of the workstreams. Workfront lets you become a SME and get to know the system so easily, without constantly changing it (or providing straight forward changes that do not interrupt your day to day work.

Pros
Going from using four different platforms to manage the intake, planning and execution of projects (ServiceNow, excel, Smartsheet and Microsoft Project) down to 1 single platform has been a life saver for the teams that I am on for my company. We were able to train our submitters on one system, built our own workflows, and then turned around and trained our PM's on the same system. One Pro I love is that we can make changes and enhancements on the drop of a hat (well, with planning and thought ahead of time), versus ServiceNow, where it took us 2-3 minutes to simply change a field name. I also enjoy the time and attention that Workfront has given to my company, they listen well and problem solve along side us, not just for us,

Cons
We are still in the Legacy Resource Planner because we have set up our job roles for each team, so the legacy system lets us set capacity estimates when planning projects (for example, Our Integration team is all under Integration job role, but we allocated 10% of their time in our resource planner towards discretionary projects, which allows us to better plan and prioritize this huge bucket of work). There is no way for us to set capacity %'s for job roles in the new system, without creating new job roles.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Caroline Smith

Ideal tool for the administration of high level projects

Used daily for 6-12 months
Reviewed 2019-05-27
Review Source: GetApp

This tool has allowed to carry out a better organization, planning and management of large business projects since it provides all the appropriate tools for it, being able to prioritize projects, monitor their status and collaborate with different team members, making the work much simpler of everyday.

Pros
I like this tool since it is ideal to carry out the administration of high level projects, and this is thanks to the fact that it provides the adequate tools and a configuration that is highly customizable, thus doing the management, collaboration and work in team is much simpler and more fluid, has high quality report reports because they are very detailed and easy to understand, also allows members who are in different countries to collaborate with each other just by sending a request to them and assign assignments that make the development of the project much faster, being able to exchange ideas and comments among them, as well as being able to monitor the progress of each user or the project in general and the best thing is that the tool is always updated and It is very easy to use, which is why it is suitable for the management of large projects.

Cons
One of the things that I think I do not like is that he does not have a live chat and it would be very appropriate since the communication would be much more direct and fast, in addition to his costs or plans are somewhat confusing and to know the same You must communicate through calls with your team since they are not on your platform.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Dan Cava

The first few months of Workfront are promising

Used daily for less than 6 months
Reviewed 2020-01-26
Review Source: Capterra

Workfront has given us a scalable and shapeable project management software. Startup and migration from our previous system has been cumbersome, but the outlook towards a robust and customized project management software is very promising.

Pros
Extraordinarily customizable. We've been able to suit to more precisely to our needs than our previous project management software. Proofing options are excellent, allowing for dynamic viewing, commenting, and approvals. Conversation-style updates digests, easy to track. Robust notifications Really like the predecessor feature that triggers actions AFTER other actions are complete. Solid budgeting and reporting functions. In-project media storage is extremely useful, meaning that we don't have to use a third party.

Cons
Fairly intense learning curve for both those who on-boarded the software and the users. The software really needed to be shaped to our environment before it was ready for easier learning for the crew. The sheer volume of features meant that we spent considerable time distinguishing between some aspects of the software from other similarly named aspects.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Faith Printes

It has given us ability to plan, manage, and measure work based on data

Used daily for 2+ years
Reviewed 2019-10-31
Review Source: Capterra

Sharing of projects is now easy and every member of the team has up to date data on project progress. Moreover, executives look for loopholes to help in easily and monitor progress.

Pros
It has given us ability to plan, manage, and measure work based on data which helps organization executives to monitor work in real-time using the data. The most important thing is that their support team worked with us from the beginning to create a platform that best fits our job environment. Now we can easily work in teams as we are able to plan, create and share tasks and projects within the platform and most importantly Workfront was integrated with the softwares that we use on a daily basis. Another benefit is that they offer a free trial for an organization.

Cons
The vendor support team took a little bit longer in creating the Workfront platform that could best match our needs but in all it was a success and now we are good.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Judy Payne

Long time administrator of AtTask/Workfront

Reviewed 2015-09-01
Review Source: Software Advice

Pros
Workfront has allowed our department to fine-tune our projects, which consist of approx. 45-50 projects per year over three selling seasons, all working concurrently. We have been able to integrate our Product Development dept in NYC and our distribution facility in South Carolina, in order to Go to Market in a seamless manner. There is visibility for anyone who needs it and a range of reporting functions.

Cons
It can be frustrating to set everything up in a particular manner, only to have it become a 'legacy'. The challenge I've faced as the admin for my company is that it's not my full time job and it can be time-consuming to figure things out at times, or try to configure a work-around to meet our needs. The reporting has improved a lot since we started with the product 7 years ago, but there are still some basic needs that aren't met, such as the fact that there's a beautiful Milestone report, but it's not printable. It is the exact type of report that is most useful for our organization, but it's impossible to print out for our dept meeting, for instance.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 7/10

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Workfront pricing

Pricing options
Open source
Subscription
View Pricing Plans

Workfront offers several license types depending on the functionality each user requires. Full licenses provides robust, enterprise-grade project management tools for project managers, administrators, and executives, while other license types arm team members and internal/external collaborators with the functionality they need to track, approve, and plan their work. Contact Workfront for more pricing information.

Workfront features

API
Activity Dashboard
Activity Tracking
Automatic Notifications
Collaboration Tools
Drag & Drop Interface
Gantt Charts
Multiple Projects
Prioritizing
Progress Tracking
Project Management
Project Time Tracking
Project Tracking
Projections
Reporting & Statistics
Task Management
Task Tracking
Third Party Integration
Timesheets

Project Planning (130 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

GetApp Analysis

More than just a basic project management application, Workfront is a complete enterprise work management solution. Designed for mid-market and enterprise-level organizations, Workfront offers users robust PPM capabilities that allow to be managed from the top down, while also providing the ease of use and team collaboration capabilities that support work management from the bottom up.

Workfront encompasses all work, including planned and unplanned work, for technical users and business stakeholders, running all the way from initial requests through final reports. Among Workfront’s most innovative high-level features are project and portfolio management, resource management, workflow and automation, request management, approvals, notifications and updates, social collaboration, document management, reports and dashboards, time tracking, mobile access, and Agile project management capabilities.


What is Workfront?

Workfront provides organizations with a unified work environment where individuals and teams can connect across the work lifecycle. Workfront provides its users with complete project visibility, along with reporting tools for executives, stakeholders, and project managers.

The grass roots work management approach that Workfront utilizes is growing in popularity, as organizations of all sizes begin realizing the power of using a single system of engagement. In addition to facilitating project planning and management, Workfront enables the execution of all kinds of formal and ad hoc work using any methodology, including Waterfall, Agile, and a mix of the two.

By combining these benefits together with a variety of social collaboration features, Workfront has been able to design a solution that serves as an alternative to the disconnected tools that many organizations are accustomed to using.


Who is Workfront For?

Workfront was designed for mid-market and enterprise-level organizations. Within this sphere, Workfront has clients in virtually every vertical market, including IT, healthcare, financial services, public sector, manufacturing, marketing and advertising, and consumer packaged goods.

Workfront also has a dedicated focus on information technology (IT), solution implementation teams, in-house creative teams, and agencies–along with broad applicability to internal application development, new product development, and other enterprise use cases.


Main Features

Agile Project Management

Workfront enables teams to work however they want, utilizing any methodology, including Agile, Waterfall, or a mix of the two. Die-hard Agile devotees can rely on Workfront to blend their chosen methodology with the convenience of an enterprise work management system.

Workfront’s Agile project management module combines the benefits of an Agile platform, while eliminating the communication barriers that often trip teams up. Workfront stands apart from competing solutions by supporting both Agile and Waterfall projects in a single product, leveraging native functionality, and at no additional cost. Most importantly, Workfront uniquely allows organizations to roll up Agile work into more traditional project plans, meeting the process needs of Agile development teams AND the data requirements of executives and business stakeholders doing milestone-based planning.

Resource Management

Resource management tools allow organizations to balance the workloads of individual employees or teams. Workfront’s Smart Assignments feature automatically suggests which employees would be best suited for specific tasks. Managers can quickly review what each employee has on his or her schedule before assigning any new projects.

See what each of your employees has on his or her plate before assigning new tasks. Enter the skills and the available time required to complete a certain task, and Workfront will quickly identify the individuals best suited for the assignment. In making these determinations, Workfront uses a combination of data and complex algorithms.

Project Management & Tasks

Projects are never static. Rather, they are living, breathing organisms that change and shift over time. Using Workfront’s project management features, groups can create task lists and assign tasks to specific individuals. Users can also view updates and issues in one, centralized place.

Using Workfront’s inline editing features, you can edit your list of tasks and adjust due dates based on realistic timelines and expectations. These changes are handled through real-time collaboration capabilities and an easy-to-use “My Work” screen, which eliminates the need for you to waste time navigating from project to project or page to page.

Custom Dashboards

With Workfront, organizations can collect data and create customized views for complete visibility. Rather than spending hours compiling data, businesses are able to leverage Workfront’s reporting capabilities to keep on top of key metrics.

Select from the more than 50 out-of-the-box reports that come included with Workfront. You can customize any report using the platform’s drag-and-drop tools. You can also tailor reports with customized views and filtering based on user permissions and roles.


Integrations

Workfront offers out-of-the-box integrations with Microsoft Outlook and document management solutions like SharePoint, Dropbox, Google Drive, Google Docs, and Box. Integration with ProofHQ is available to facilitate document review, markup, and approvals.

Workfront also features an open, RESTful API that allows partners and customers to easily integrate the application with third-party products and tools. Several of Workfront’s partners have leveraged its API to build connectors between Workfront and CRM solutions like Salesforce.com and PeopleSoft; Agile ALM tools like JIRA, and Microsoft Team Foundation Server; and ERP products like Oracle and SAP.


Pricing

Workfront offers two primary license types: Plan licenses, which include advanced functionality for project and resource managers, and Work licenses, which provide functionality for team members and individual contributors. Workfront also offers a Collaboration package that enables occasional project participants—such as executive sponsors or external contractors—to submit and track requests; review, approve, and comment on tasks and projects; and leverage helpdesk capabilities.

Customers have the option to choose the optimal mix of each license type to meet their needs and adjust the mix based on actual usage. Workfront also offers optional add-ons for things like increased storage, digital proofing, premium-level support, post-implementation consulting, data encryption at rest, and additional sandbox entitlements.


Bottom Line

  • Robust enterprise work management solution
  • Supports Agile and traditional Waterfall development methodologies in parallel
  • Creates visibility that teams can use for prioritization, justification, and alignment
  • Easy for organizations to adopt and use
  • Encompasses all planned and unplanned work for technical users and business stakeholders

Videos and tutorials

Additional information for Workfront

Key features of Workfront

  • API
  • Agile development
  • Anti spam
  • Approval process control
  • Archiving & retention
  • Assignment management
  • Assignment tracking
  • Audit trail
  • Auditing
  • Automatic notifications
  • Budget control
  • Budgeting
  • Burndown charts
  • Calendar management
  • Capacity planning
  • Client management
  • Collaboration tools
  • Collaborative review
  • Collaborative workspace
  • Compliance management
  • Configurable reporting
  • Configurable workflow
  • Custom development
  • Custom fields
  • Custom forms
  • Customizable branding
  • Dashboard creation
  • Data import/export
  • Data visualization
  • Deadline tracking
  • Disaster recovery
  • Document management
  • Drag & drop interface
  • Due date tracking
  • Email integration
  • Filtered views
  • Gantt charts
  • HTML5 technology
  • Help desk tracking
  • IT / software projects
  • Microsoft Outlook integration
  • Milestone tracking
  • Permission management
  • Planning tools
  • Portfolio management
  • Prioritizing
  • Process improvement
  • Product integration
  • Productivity reporting
  • Progress tracking
  • Project dashboard
  • Project management
  • Project planning
  • Project templates
  • Project time tracking
  • Project tracking
  • Project workflow
  • Projections
  • Real time data
  • Real time monitoring
  • Real time reporting
  • Real time updates
  • Reporting & statistics
  • Request routing
  • Role-based permissions
  • Search functionality
  • Secure data storage
  • Security & encryption
  • Storyboarding
  • Task management
  • Task planning
  • Task scheduling
  • Third party integration
  • Time & expense tracking
  • Time tracking by project
  • Timesheet management
  • Timesheets
  • Version control
  • Workflow management
View All Features

Benefits

Work Management - Manage the complete lifecycle of work from idea generation all the way through to delivery. Coordinate efforts between teams using multiple work methodologies- Agile, Waterfall, mix- without disrupting collaboration or workflows. Allow people to manage work from anywhere with our tablet and mobile apps.

Project Management - Creating and executing cross-departmental initiatives in Workfront is easy and intuitive. By automating workflows and standardizing processes, work managers can plan new work in minutes. Our suite of visualization tools lets each person customize the way they want to work- Agile, waterfall, or a mix. Our interactive Gantt chart, robust real-time reporting, and custom project dashboards give managers complete visibility into status, roadblocks, risks, and issues throughout the entire project.

Portfolio and Program Management- Drive business initiatives forward by grouping projects into programs and portfolios. Create business cases to evaluate new work and automatically align all projects to the portfolio's objectives. Instantly see which projects your portfolio should work on, and track the progress and financials back to the portfolio's objectives.

Task Management - Team members know the work they need to do and they have all of the information they need to complete their tasks. Collaboration, documents, details, and timelines are in one view so everyone can get their work done faster than ever.

Issue Tracking - Every project has it's hiccups. Workfront tracks these detours with issues so you can compare your plan to the actual work. Each issue is attached to a project so all work remains in one place.

Demand Management- Create custom request and intake forms so your teams get all the information they need to complete their work. Automatically route incoming requests to the right team so work can get started quickly. Set up scorecards to evaluate incoming work based on custom criteria. Requestors receive automatic updates on their work eliminating random status check emails.

Resource Management - Use your most precious resource- your people- to their fullest capacity without burning them out. Use Artificial Intelligence to assign new work to the right people and level the workloads across the team. See the true capacity of your team and make sure you have enough people to complete the department's current and future work.

Team Collaboration - Workfront orchestrates collaboration across teams, departments, and geolocations. With updates steaming in like a social media feed, people are notified of relevant actions and conversations happen in the context of projects and deliverables. With integrations to common productivity tools- email and chat, Workfront centralizes the conversations to everyone stays in the loop.

Time Management - Workfront has a native timesheets to capture the hours spent on a project, task, or issues. Timesheet approvals happen with Workfront so people don't have to track time in multiple systems. Connections with financial systems allow for easy billing or payment from the data captured within Workfront.

Review and Approval- Work isn't finished until the ink dries on the final approval stamp. Workfront automates all approval processes getting feedback from the right people, in the right order. Gone are the days of missed versions, incorrect feedback, or paper signatures. Workfront makes sure people are reviewing the right version, and allows people to compare versions side-by-side for faster approvals.

Reports & Dashboards - With more than 50 standard reports and unlimited configurable reports, Workfront provides executives, managers, and project teams with the information they require to make informed decisions. Learn where projects are steering off course, keep profitability in mind on client work, and track where your department is focused so leaders can make more strategic work decisions.

Digital Content Hub - When content and workflows are disconnected people lose valuable time searching for information or operating with outdated information. Use Workfront Library to manage your work in progress content and share final deliverables with the right people.

Product Integration - Workfront integrates seamlessly with all business-critical applications to automate workflows and surface insights about the true cost of work. With Workfront Fusion, you can connect Workfront to 150+ business applications. Our native integrations with Microsoft, Google, Salesforce, Jira, Slack, and Adobe allow people to work in familiar tools without requiring duplicate work. Our RESTapi lets you integrate with any solution to meet the needs of your business.

Auditing & Governance - Providing a single place for all project information within Workfront give you an audit trail to authenticate compliance with corporate standards. Integrating cross-departmental collaboration, visibility and compliance eliminates the need for disparate, department-specific software, email, or other patchwork approaches.

Universal Compatibility - Workfront is an IT-friendly solution to manage all company projects, resources, and processes with world-class efficiency. Workfront is browser independent and works on Windows, Mac, or Linux, and even on your favorite mobile devices, helping teams get work done everywhere.