Workfront vs Yonyx Comparison

Overview

Workfront is an enterprise work management platform that centralizes all work and helps manage digital work processes in...

Yonyx is a cloud based platform for creating decision tree driven interactive guides for customer service that integrate...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$100.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

466

456

89

9

5

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

5

4

3

2

1

79

20

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

The reporting capabilities is terrific, very robust, and most importantly, easy to use. It has everything we need, and even things we didn't know we needed.
All of their support reps have been friendly and helpful. Onboarding was a bit of a process, but once we got it up and running it's been great.
The reporting capabilities are very powerful and customizable, though the most powerful reports require minimal coding skills to implement effectively.

Pros

It is easy to use and made our whole company more successful. It is also easy to change- the administrator can edit at any time quickly which is great for a growing and changing company.
Yonyx has been very useful in increasing productivity and quality in an IT solutions environment. Yonyx is relatively simple from a user perspective.
I like that it is easy to navigate and gives you the ability to create different pathways for your script.

Cons

Unable to customize email notifications, no analytics (as of yet), unable to customize/provide validation in our custom forms.
Team members have complained about sometime encountering errors when trying to comment on tasks. Also currently ,there is no means via which we are able to visualize our workflow on Workfront.
At times is is difficult to identify where to find our projects. As of now, there are two pages that display your current projects differently, and that can be confusing.

Cons

There are a few user administration points that are just odd to deal with but nothing unmanageable.
If you are creating for finite steps then it works well but in our case it becomes useless the more knowledgeable a person gets.
It's difficult to fit everyone we encounter into the only options given. Also difficult to navigate backwards when answers change or are unclear.
  • Vendor responds to reviews
  • Last review19 days ago
  • Vendor responds to reviews
  • Last review13 days ago

Key features

  • Total features157
  • @mentions
  • API
  • Access Control
  • Action Item Tracking
  • Action Planning
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Ad hoc Reporting
  • Administrative Reporting
  • Anti Spam
  • Approval Process Control
  • Archiving & Retention
  • Asset Lifecycle Management
  • Asset Management
  • Assignment Management
  • Attendance Tracking
  • Audit Trail
  • Auditing
  • Automatic Notifications
  • Availability Management
  • Billable Hours Tracking
  • Budget Control
  • Budgeting
  • Burndown Charts
  • CRM Integration
  • Calendar Management
  • Call Center Management
  • Campaign Management
  • Campaign Planning
  • Capacity Management
  • Change Management
  • Charting
  • Chat
  • Client Management
  • Collaboration Tools
  • Collaborative Review
  • Collaborative Workspace
  • Commenting
  • Communication Management
  • Compliance Management
  • Configurable Workflow
  • Content Management
  • Cost Tracking
  • Cost-to-Completion Tracking
  • Custom Development
  • Custom Fields
  • Custom Forms
  • Customizable Branding
  • Customizable Reporting
  • Dashboard Creation
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Deadline Management
  • Defect Tracking
  • Demand Planning
  • Disaster Recovery
  • Document Management
  • Document Review
  • Document Storage
  • Drag & Drop Interface
  • Email Integration
  • Email Notifications
  • Employee Time Tracking
  • Event Management
  • File Management
  • Filtered Views
  • Forms Management
  • Gantt Charts
  • Geolocation
  • Goal Setting / Tracking
  • HR Management
  • HTML5 Technology
  • Help Desk Management
  • Human Resource Integration
  • Issue Management
  • Issue Tracking
  • Job Management
  • Job Tracking
  • Knowledge Base Management
  • Labor Cost Reporting
  • Lifecycle Management
  • Meeting Management
  • Microsoft Outlook Integration
  • Milestone Tracking
  • Mobile Alerts
  • Monitoring
  • Multi-Department / Project
  • Multiple Projects
  • Opportunity Management
  • Overtime Tracking
  • Performance Management
  • Performance Reports
  • Permission Management
  • Pipeline Reports
  • Planning Tools
  • Portfolio Management
  • Preview Functionality
  • Prioritizing
  • Problem Management
  • Product Catalog Integration
  • Production Tracking
  • Productivity Reporting
  • Progress Reports
  • Progress Tracking
  • Project Accounting
  • Project Budgeting
  • Project Estimating
  • Project Management
  • Project Notes
  • Project Templates
  • Project Time Tracking
  • Project Tracking
  • Project Workflow
  • Projections
  • Queue Manager
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Receiving
  • Reminders
  • Reporting & Statistics
  • Request Routing
  • Requirements Management
  • Requirements Review
  • Resource Allocation
  • Resource Management
  • Role-Based Permissions
  • Rules-Based Workflow
  • SSL Security
  • Scenario Planning
  • Scheduled Reporting
  • Search Functionality
  • Secure Data Storage
  • Single Sign On
  • Skills Tracking
  • Status Reporting
  • Status Tracking
  • Strategic Planning
  • Summary Reports
  • Supplier Management
  • Supply Chain Collaboration
  • Supply Chain Planning
  • Task Management
  • Task Planning
  • Task Scheduling
  • Task Tracking
  • Template Management
  • Third Party Integration
  • Time & Expense Tracking
  • Time Off Requests
  • Timeline Management
  • Timesheets
  • To-Do List
  • Training Management
  • Version Control
  • Video Support
  • WYSIWYG Editor
  • Website Integration
  • Work History
  • Workflow Management
  • Total features10
  • @mentions
  • API
  • Access Control
  • Action Item Tracking
  • Action Planning
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Ad hoc Reporting
  • Administrative Reporting
  • Anti Spam
  • Approval Process Control
  • Archiving & Retention
  • Asset Lifecycle Management
  • Asset Management
  • Assignment Management
  • Attendance Tracking
  • Audit Trail
  • Auditing
  • Automatic Notifications
  • Availability Management
  • Billable Hours Tracking
  • Budget Control
  • Budgeting
  • Burndown Charts
  • CRM Integration
  • Calendar Management
  • Call Center Management
  • Campaign Management
  • Campaign Planning
  • Capacity Management
  • Change Management
  • Charting
  • Chat
  • Client Management
  • Collaboration Tools
  • Collaborative Review
  • Collaborative Workspace
  • Commenting
  • Communication Management
  • Compliance Management
  • Configurable Workflow
  • Content Management
  • Cost Tracking
  • Cost-to-Completion Tracking
  • Custom Development
  • Custom Fields
  • Custom Forms
  • Customizable Branding
  • Customizable Reporting
  • Dashboard Creation
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Deadline Management
  • Defect Tracking
  • Demand Planning
  • Disaster Recovery
  • Document Management
  • Document Review
  • Document Storage
  • Drag & Drop Interface
  • Email Integration
  • Email Notifications
  • Employee Time Tracking
  • Event Management
  • File Management
  • Filtered Views
  • Forms Management
  • Gantt Charts
  • Geolocation
  • Goal Setting / Tracking
  • HR Management