Workfront vs Knack Comparison

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Overview

Workfront is an enterprise work management platform that centralizes all work and helps manage digital work processes in...

Knack helps organizations empower everyday innovators to solve real-world problems. By leveraging Knack’s intuitive platform...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$39.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

466

456

89

9

5

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

4.4

(64)

5

4

3

2

1

39

16

5

3

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

Pros

The reporting capabilities is terrific, very robust, and most importantly, easy to use. It has everything we need, and even things we didn't know we needed.
All of their support reps have been friendly and helpful. Onboarding was a bit of a process, but once we got it up and running it's been great.
The reporting capabilities are very powerful and customizable, though the most powerful reports require minimal coding skills to implement effectively.

Pros

Overall, Knack is a fine product, and it was easy to implement and use. However, I do think there are better products out there, and I didn't find it to be worth the price tag given our needs.
One more point can easily be gained by paying attention to the community, which are the fans of their business. The other point can be gained by adding better standard features and design features.
There are a lot of useful options such as searching, various forms and tables. I find it easy to customize although having little background in programming helps but not required.

Cons

Unable to customize email notifications, no analytics (as of yet), unable to customize/provide validation in our custom forms.
Team members have complained about sometime encountering errors when trying to comment on tasks. Also currently ,there is no means via which we are able to visualize our workflow on Workfront.
At times is is difficult to identify where to find our projects. As of now, there are two pages that display your current projects differently, and that can be confusing.

Cons

The lack of support and the turn around time for support is difficult. For companies that use as an integral part of their business it is risky for an ordering system, etc.
Fairly expensive considering how unpolished the software is and how woefully awful their customer support is.
Main troubling issue is with how pages and views get created with every menu and link you add. Causing a quickly overwhelming page structure and sitemap.
  • Vendor responds to reviews
  • Last review19 days ago
  • Vendor responds to reviews
  • Last review4 months ago

Key features

  • Total features157
  • @mentions
  • API
  • Access Control
  • Action Item Tracking
  • Action Planning
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Ad hoc Query
  • Ad hoc Reporting
  • Administrative Reporting
  • Anti Spam
  • Application Integration
  • Approval Process Control
  • Archiving & Retention
  • Asset Lifecycle Management
  • Asset Management
  • Assignment Management
  • Attendance Tracking
  • Audit Trail
  • Auditing
  • Authentication
  • Automated Scheduling
  • Automatic Backup
  • Automatic Notifications
  • Availability Management
  • Batch Processing
  • Billable Hours Tracking
  • Budget Control
  • Budgeting
  • Burndown Charts
  • Calendar Management
  • Campaign Management
  • Campaign Planning
  • Capacity Management
  • Change Management
  • Charting
  • Chat
  • Client Management
  • Collaboration Tools
  • Collaborative Review
  • Collaborative Workspace
  • Commenting
  • Communication Management
  • Compliance Management
  • Configurable Workflow
  • Contact Database
  • Content Management
  • Cost Tracking
  • Cost-to-Completion Tracking
  • Credit Card Integration
  • Credit Card Processing
  • Custom Development
  • Custom Fields
  • Custom Forms
  • Customizable Branding
  • Customizable Reporting
  • Dashboard Creation
  • Data Filtering
  • Data Import/Export
  • Data Migration
  • Data Synchronization
  • Data Visualization
  • Database Integration
  • Deadline Management
  • Defect Tracking
  • Demand Planning
  • Digital Signature
  • Disaster Recovery
  • Document Management
  • Document Review
  • Document Storage
  • Drag & Drop Interface
  • Email Integration
  • Email Invitations & Reminders
  • Email Notifications
  • Employee Time Tracking
  • Event Management
  • Event Ticketing
  • File Management
  • Filtered Views
  • Forms Management
  • Gantt Charts
  • Geographic Maps
  • Geolocation
  • Goal Setting / Tracking
  • HTML5 Technology
  • Help Desk Management
  • History Tracking
  • Human Resource Integration
  • Invoice Management
  • Issue Management
  • Issue Tracking
  • Job Management
  • Job Tracking
  • Labor Cost Reporting
  • Lifecycle Management
  • Meeting Management
  • Microsoft Outlook Integration
  • Milestone Tracking
  • Mobile Alerts
  • Monitoring
  • Multi-Department / Project
  • Multiple Projects
  • Opportunity Management
  • Overtime Tracking
  • Password Management
  • Performance Management
  • Performance Reports
  • Permission Management
  • Pipeline Reports
  • Planning Tools
  • Portfolio Management
  • Preview Functionality
  • Prioritizing
  • Problem Management
  • Product Catalog Integration
  • Production Tracking
  • Productivity Reporting
  • Progress Reports
  • Progress Tracking
  • Project Accounting
  • Project Budgeting
  • Project Estimating
  • Project Management
  • Project Notes
  • Project Templates
  • Project Time Tracking
  • Project Tracking
  • Project Workflow
  • Projections
  • Purchase Order Management
  • Queue Manager
  • Ratings & Reviews
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Receipt Management
  • Receiving
  • Records Management
  • Reminders
  • Reporting & Statistics
  • Request Routing
  • Requirements Management
  • Requirements Review
  • Resource Allocation
  • Resource Management
  • Role-Based Permissions
  • Rules-Based Workflow
  • SEO Management
  • SSL Security
  • Scenario Planning
  • Scheduled Reporting