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TeamHeadquarters

4.4
(14)

Write a review

Help desk ticketing, project management, asset management

(2)

TeamHeadquarters Pricing, Features, Reviews and Alternatives

TeamHeadquarters FAQs

Q. What type of pricing plans does TeamHeadquarters offer?

TeamHeadquarters has the following pricing plans:
Starting from: $9.00/year
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of TeamHeadquarters?

TeamHeadquarters has the following typical customers:
Large Enterprises, Mid Size Business, Public Administrations, Small Business


Q. What languages does TeamHeadquarters support?

TeamHeadquarters supports the following languages:
English


Q. Does TeamHeadquarters support mobile devices?

TeamHeadquarters supports the following devices:
Android, iPad, iPhone


Q. Does TeamHeadquarters offer an API?

Yes, TeamHeadquarters has an API available for use.


Q. What other apps does TeamHeadquarters integrate with?

TeamHeadquarters integrates with the following applications:
Microsoft Outlook, Google Calendar


Q. What level of support does TeamHeadquarters offer?

TeamHeadquarters offers the following support options:
Email/Help Desk, Phone Support, Knowledge Base, FAQs/Forum

TeamHeadquarters product overview

Price starts from

9

/user

Per year

What is TeamHeadquarters?

TeamHeadquarters is a unified service desk and project management solution which can be deployed in the cloud or on-premise. The software is designed for use in IT departments with between 10 and 50 members, across a range of industries including manufacturing, healthcare, education, transportation, municipal government, service organizations, and more.

Key benefits of using TeamHeadquarters

  • The queues dashboard gives users instant feedback on the status of all queues, with data on tickets, problems, ticket volume by location or product, and time entries, with the ability to access items or lists by clicking on individual data elements.

  • Project managers can view all resource availability and trends before assigning resources to tasks, and use the built-in Gantt chart to schedule, set constraints for, and update tasks.

  • The customer self-service portal allows customers to submit service requests and track the progress of projects they are sponsoring from a single location, with status updates outlining accomplishments, issues, risks, and comments.

  • Tasks and tickets can be scheduled with the built-in calendar, and users can capture the hours worked for their timesheets.

  • New teams are automatically created for each project or queue added to TeamHeadquarters, and users can review predicted team availability across an 8-week window, based on total available hours minus assigned tasks.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Phone Support
    Knowledge Base
    FAQs/Forum

    Training options

    In Person
    Documentation
    Live Online
    Videos

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    Why am I seeing this?

    TeamHeadquarters pricing information

    Value for money

    4.6

    /5

    14

    Starting from

    9

    /user

    Per year

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    TeamHeadquarters features

    Functionality

    4.4

    /5

    14

    Total features

    92

    8 categories

    Most valued features by users

    Task Management
    Collaboration Tools
    Alerts/Notifications
    Task Progress Tracking
    Activity Dashboard
    Third-Party Integrations
    Prioritization
    Access Controls/Permissions

    Functionality contenders

    TeamHeadquarters users reviews

    Overall Rating

    4.4

    /5

    14

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.89/10
    Rating distribution

    5

    4

    3

    2

    1

    6

    8

    0

    0

    0

    Overall rating contenders

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