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TeamHeadquarters vs Backlog Comparison

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Overview

TeamHeadquarters is a unified service desk and project management solution, with tools for managing tickets, resources, assets,...

Backlog is an all-in-one online project management tool for developers, with bug tracking, issue tracking, wiki, version...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$28.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$35.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.2

(9)

5

4

3

2

1

2

7

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.5

(75)

5

4

3

2

1

41

32

1

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

Pros

Not enoughreviews yet

Pros

It is wonderful the system of assignment of tasks and notifications that allows to always take the project to the day and with the priorities to solve.
It is a designer and programmer friendly tool where it's easy to collaborate without any noticeable hassles.
M very happy working with Backlog tool. Email notifications are insanely useful for tracking changes.

Cons

Not enoughreviews yet

Cons

I find it frustrating to changing Status only after creating the task.
The only thing that I would say that's negative is that it runs slow at times but I believe that's a result of our environment.
Nothing comes to mind at the moment as something to dislike.
  • Vendor responds to reviews
  • Last reviewN/A
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features29
  • @mentions
  • API
  • Access Control
  • Activity Dashboard
  • Assessment Management
  • Asset Management
  • Authentication
  • Automatic Notifications
  • Bug Tracking
  • Burndown Charts
  • Calendar Management
  • Charting
  • Client Portal
  • Collaboration Tools
  • Commenting
  • Custom Fields
  • Data Import
  • Data Import/Export
  • Deadline Management
  • Document Storage
  • Email Integration
  • Email Notifications
  • Feedback Collection
  • File Management
  • Gantt Charts
  • Ideation
  • Incident Management
  • Issue Tracking
  • Microsoft Outlook Integration
  • Milestone Tracking
  • Mobile Integration
  • Multiple Projects
  • Permission Management
  • Prioritizing
  • Problem Management
  • Project Management
  • Project Notes
  • Project Tracking
  • Projections
  • Real Time Data
  • Real Time Notifications
  • Real Time Updates
  • Reporting & Statistics
  • Request Assignment
  • Request Routing
  • Requirements Review
  • Role-Based Permissions
  • SSL Security
  • Search Functionality
  • Self Service Portal
  • Summary Reports
  • Support Ticket Tracking
  • Task Management
  • Task Planning
  • Task Scheduling
  • Task Tracking
  • Team Calendars
  • Third Party Integration
  • Timesheets
  • To-Do List
  • Version Control
  • Wiki
  • Total features43
  • @mentions
  • API
  • Access Control
  • Activity Dashboard
  • Assessment Management
  • Asset Management
  • Authentication
  • Automatic Notifications
  • Bug Tracking
  • Burndown Charts
  • Calendar Management
  • Charting
  • Client Portal
  • Collaboration Tools
  • Commenting
  • Custom Fields
  • Data Import
  • Data Import/Export
  • Deadline Management
  • Document Storage
  • Email Integration
  • Email Notifications
  • Feedback Collection
  • File Management
  • Gantt Charts
  • Ideation
  • Incident Management
  • Issue Tracking
  • Microsoft Outlook Integration
  • Milestone Tracking
  • Mobile Integration
  • Multiple Projects
  • Permission Management
  • Prioritizing
  • Problem Management
  • Project Management
  • Project Notes
  • Project Tracking
  • Projections
  • Real Time Data
  • Real Time Notifications
  • Real Time Updates
  • Reporting & Statistics
  • Request Assignment
  • Request Routing
  • Requirements Review
  • Role-Based Permissions
  • SSL Security
  • Search Functionality
  • Self Service Portal
  • Summary Reports
  • Support Ticket Tracking
  • Task Management
  • Task Planning
  • Task Scheduling
  • Task Tracking
  • Team Calendars
  • Third Party Integration
  • Timesheets
  • To-Do List
  • Version Control
  • Wiki

Integrations

  • Total integrations2
  • Asana
  • Basecamp
  • Box
  • Dropbox Business
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Trello
  • VisitorTrack
  • Zapier
  • Zendesk
  • Total integrations7
  • Asana
  • Basecamp
  • Box
  • Dropbox Business
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Trello
  • VisitorTrack
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

TeamHeadquarters vs. Backlog

See how TeamHeadquarters and Backlog stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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