Tickd Reviews

Pros
There are many project management tools around, but this one is focused on GTD principals and managing the work of tickets between team members. The real killer feature, is its deep integration with email, the fact we can have clients interact with our team by simply replying to an email is the single most feature that makes it all work.

Cons
There is nothing. Sure there are smaller features, who doesn't have that.

Rating breakdown

Likelihood to recommend: 10/10

Pros
It is customized well to cater to the firm's needs like creating tickets via emails, svn integration etc

Cons
It's not compatible with Git repository. When the bucket list inside a project is long it's tough to move tickets around.

Rating breakdown

Likelihood to recommend: 6/10

Pros
It's quick to get to your daily continual tasks like creating and updating tickets, it's easy to generate reports and overviews. It works well for Agile and SCRUM, or just tracking statuses if you prefer that.

Cons
Some features require extra clicks to get to, but the TickD team has been very responsive in making things easier to use.

Rating breakdown

Likelihood to recommend: 10/10

Pros
Ease of use when submitting a ticket via email

Cons
Email formatting is not retained and because we are passing around a lot of technical information some information is lost in lack of translation.

Rating breakdown

Likelihood to recommend: 7/10

Pros
Has worked great for our organization's needs. Wonderful as a project management tool to track our developments and great for system maintenance/tracking bugs. In addition to a communication tool for our team, our system users are able to submit feedback or request support. All member of our team are on the same page and know exactly what is going on at any given time. Feels like a custom system because it's set up specifically to your organization's needs for projects and user support.

Cons
I can't say that I dislike any features. One thing that I will say, is that for some people who are not tech savvy, figuring out all the great functionality and features is a learning process and may take some time. We've been using the tool for almost a year, and although I am pretty comfortable with tech and management tools, I will occasionally discover small things like short cuts and features that I was previously unaware of. But the experience has been great from the start.

Rating breakdown

Likelihood to recommend: 9/10

Pros
Incredibly easy for non-tech savvy founders and teams to adopt. Minimal setup, intuitive design, great support.

Cons
Moving tickets from project to project, as opposed to folder to folder, could be done better.

Rating breakdown

Likelihood to recommend: 10/10

Pros
Documentation of times, dates, details... flexibility in moving tickets around... connections to Slack. The is a great multi-user tool.

Cons
I need a Gant chart... some more project management tools. Task management tools are great. Maybe add some "story boarding" options for development.

Rating breakdown

Likelihood to recommend: 10/10

Pros
Tickd has a very user friendly interface. It's easy to use and has many features that help ensure that nothing is missed, high quality and deadlines are met. I like the notifications when an action is updated and the little help icon that pops up to provide direction

Cons
I'd have liked a walk through on how to get started but it's easy enough to find your way around

Rating breakdown

Likelihood to recommend: 10/10

Pros
A rich feature set with enough flexibility that you are not tied to managing projects in a set way. The flexibility of setting up projects and tickets allows for multiple ways of working with the benefit of a solid structure to allow things not to get lost or confusing

Cons
The initial set up can be a lot overwhelming, knowing what all the settings are. But there is some great documentation on their site to help you along

Rating breakdown

Likelihood to recommend: 8/10

Pros
I have to say that having used ticked now for a few weeks that it’s very intuitive and easy to use.

Cons
At first the descriptions of boxes and features were not comprehensive enough

Rating breakdown

Likelihood to recommend: 8/10