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Time Tracker vs Paychex Flex Comparison

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Overview

Category Leaders

Time Tracker by eBillity is a timekeeping application for business teams of all sizes. A simple and affordable solution for...

Paychex Flex is a cloud-based payroll management platform which helps users manage payroll processing with automatic payroll...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

16

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.4

2.4K

5

4

3

2

1

1,178

978

251

26

8

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

4.1

1.1K

5

4

3

2

1

520

373

178

54

43

  • Value for money
  • Ease of use
  • Features
  • Customer support
86%
would recommend this app

Pros

The ability to segment users and managers is essential to our company's structure. Being the administrator and having the ability to go in and fix any user's time sheet is also great.

GG

Garth G.

I love especially that this software integrates with Concur, and has a mobile app that has a very friendly UI. The easier it is for employees to enter information, the better.
AvatarImg

Jason N.

This is super easy to use. I mostly use it to report hours worked and it's better than any of the other programs we used before.

JE

JULIA E.

Pros

This product was recommended by our CPA who uses it for his own office. That recommendation was good enough for us and it has proven to be an invaluable asset to our business.

RG

Rachel G.

Great service, great app, great website. User friendly, leaves me with no questions after checking my breakdowns every pay period.
AvatarImg

Meagan O.

We are a month into the implementation process with Paychex and just processed our very first payroll. So far the experience with Paychex and their implementation team has been outstanding.

MF

MIRANDA F.

Cons

Sometimes we get synchronizing problems. Not sure if we can easily edit erroneous of incomplete entries after saving.
AvatarImg

Viveka N.

At times my entries seem to magically disappear from the description section which can be frustrating if I can't track what I did on a particular day and time.

JP

Jeannette P.

Adding and deleting employees is confusing. They make it difficult to keep the customer base out of the tracking.

KT

Karen T.

Cons

I never criticize publicly about an organization but this one was so very unprofessional and even made worse by the outrageous fees they charge.

JC

Joyce C.

It can be a problem to login to the work site which is frustrating when trying to clock in or clock out on time.

AR

Anonymous Reviewer

Just about everything else. Its not user-friendly, its customer service is terrible and we get so many complaints for employees, as the admin I have limited resources to help.
AvatarImg

Courtney F.

  • Vendor responds to reviews
  • Last review4 days ago
  • Vendor responds to reviews
  • Last review5 days ago

Key features

  • Total features54
  • 360 Degree Feedback
  • 401(k) Tracking
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Tracking
  • Alerts/Notifications
  • Applicant Tracking
  • Approval Process Control
  • Assessment Management
  • Attendance Tracking
  • Automatic Time Capture
  • Background Screening
  • Benefits Management
  • Billable & Non-Billable Hours
  • Billing & Invoicing
  • Billing Portal
  • Biometric Recognition
  • Calendar Management
  • Candidate Profiles
  • Candidate Tracking
  • Check Printing
  • Client Management
  • Compensation Management
  • Compliance Management
  • Compliance Tracking
  • Customizable Invoices
  • Customizable Reports
  • Direct Deposit
  • Email Templates
  • Employee Database
  • Employee Onboarding
  • Employee Profiles
  • Employee Scheduling
  • Employee Time Tracking
  • Expense Tracking
  • FMLA Administration
  • GPS
  • HR Management
  • Hourly Billing
  • Internal HR
  • Interview Scheduling
  • Invoice History
  • Job Posting
  • Labor Forecasting
  • Learning & Development
  • Leave Tracking
  • Messaging
  • Mobile Access
  • Mobile Payments
  • Mobile Time Tracking
  • Multi-Currency
  • Multi-State
  • Multiple Billing Rates
  • Offline Time Tracking
  • Onboarding
  • Online Invoicing
  • Online Payments
  • Online Time Clock
  • Online Time Tracking
  • Overtime Calculation
  • Payroll Management
  • Payroll Outsourcing
  • Payroll Reporting
  • Performance Management
  • Project Billing
  • Project Tracking
  • Projections
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Records Management
  • Recruitment Management
  • Reimbursement Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Salaried Employee Tracking
  • Scheduling
  • Self Service Portal
  • Tax Compliance
  • Time & Expense Tracking
  • Time Off Management
  • Time Tracking
  • Time Tracking by Client
  • Time Tracking by Project
  • Timer
  • Timesheet Management
  • Training Management
  • Vacation/Leave Tracking
  • W-2 Preparation
  • Wage Garnishment
  • Workflow Management
  • Total features55
  • 360 Degree Feedback
  • 401(k) Tracking
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Tracking
  • Alerts/Notifications
  • Applicant Tracking
  • Approval Process Control
  • Assessment Management
  • Attendance Tracking
  • Automatic Time Capture
  • Background Screening
  • Benefits Management
  • Billable & Non-Billable Hours
  • Billing & Invoicing
  • Billing Portal
  • Biometric Recognition
  • Calendar Management
  • Candidate Profiles
  • Candidate Tracking
  • Check Printing
  • Client Management
  • Compensation Management
  • Compliance Management
  • Compliance Tracking
  • Customizable Invoices
  • Customizable Reports
  • Direct Deposit
  • Email Templates
  • Employee Database
  • Employee Onboarding
  • Employee Profiles
  • Employee Scheduling
  • Employee Time Tracking
  • Expense Tracking
  • FMLA Administration
  • GPS
  • HR Management
  • Hourly Billing
  • Internal HR
  • Interview Scheduling
  • Invoice History
  • Job Posting
  • Labor Forecasting
  • Learning & Development
  • Leave Tracking
  • Messaging
  • Mobile Access
  • Mobile Payments
  • Mobile Time Tracking
  • Multi-Currency
  • Multi-State
  • Multiple Billing Rates
  • Offline Time Tracking
  • Onboarding
  • Online Invoicing
  • Online Payments
  • Online Time Clock
  • Online Time Tracking
  • Overtime Calculation
  • Payroll Management
  • Payroll Outsourcing
  • Payroll Reporting
  • Performance Management
  • Project Billing
  • Project Tracking
  • Projections
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Records Management
  • Recruitment Management
  • Reimbursement Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Salaried Employee Tracking
  • Scheduling
  • Self Service Portal
  • Tax Compliance
  • Time & Expense Tracking
  • Time Off Management
  • Time Tracking
  • Time Tracking by Client
  • Time Tracking by Project
  • Timer
  • Timesheet Management
  • Training Management
  • Vacation/Leave Tracking
  • W-2 Preparation
  • Wage Garnishment
  • Workflow Management

Integrations

  • Total integrations16
  • Asana
  • Basecamp
  • Dropbox Business
  • GitHub
  • GitLab
  • Gmail
  • Google Calendar
  • Google Drive
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft Teams
  • QuickBooks Online Advanced
  • Quickbooks Online
  • Salesforce Sales Cloud
  • Slack
  • Trello
  • Zapier
  • Zendesk
  • Total integrations70
  • Asana
  • Basecamp
  • Dropbox Business
  • GitHub
  • GitLab
  • Gmail
  • Google Calendar
  • Google Drive
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft Teams
  • QuickBooks Online Advanced
  • Quickbooks Online
  • Salesforce Sales Cloud
  • Slack
  • Trello
  • Zapier
  • Zendesk

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Paychex Flex logo

Paychex Flex

Paychex Flex Great for small organizations

Reviewed 2 months ago

The overall experience has been positive.

Pros

The time tracking feature is helpful to small companies who use the "honor" system as their time tracker

Cons

I think the software would benefit by being a little more user friendly

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

Paychex Flex logo

Paychex Flex

Payrole using Paychex

Reviewed 2 years ago

It is very handy not to have to figure out taxes and holiday pay.

Pros

I find that is is really easy to set up both full time and part-time employees. It keeps the full-time separate from the part-time employees, easier to log time.

Cons

The cost. We are not sure if the monthly charge is worth the costs. We are in the process of comparing it to others now.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Paychex Flex logo

Paychex Flex

Formatting is not attractive and user friendly

Reviewed 5 years ago

The format should be much more user friendly and have clearer delineation of when inputting time in the system.

Pros

Inputting time Reviewing your time Retrieval of W2s Retrieval of paystubs Option to switch in-between time pay periods Able to make adjustments to your time after payperiod has past

Cons

Not a clear delineation of where to input date and time. It appears as if it's going on the other line. Also, you are able to see other employee's time, which is a huge problem.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Paychex Flex logo

Paychex Flex

PayChex Flex Really Works

Reviewed 3 years ago
Pros

It's easy to navigate around in and the functions are great to follow as well. All around good product with several ares you can customize

Cons

Sometimes the upload can be very slow and time consuming which can slow you down in working from time to time.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Paychex Flex logo

Paychex Flex

Easy to use system

Reviewed 5 days ago

It’s easy, user friendly and overall a great experience

Pros

It’s not an overly complex software and is very easy to use. Has everything you need

Cons

Had issues with vacation time and approving time, but otherwise no issues!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

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Paychex Flex logo

Paychex Flex

Okay when it works

Reviewed a year ago

Paychex Flex is perfectly average. It works okay, but there's nothing special or nice about it. Every feature is a bit annoying and could have been implemented better. But whatever, at least it works, right? We it did until they had a bug and it has been over a month of them "looking into it." In the meantime payroll doesn't work and we cannot get receipts or paystubs from the system. It is not legal for us to use this software because we're obviously required to supply pay stubs to our employees. If this company can't fix the most basic functionality of their system for over a month, why do they even exist?

Pros

It has all the basic payroll and employee time tracking and time off functionality we need.

Cons

It stopped working and at the time of this writing has been broken for over a month while they investigate the bug. We are actively working on a replacement because they left us high and dry.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Paychex Flex logo

Paychex Flex

Paychex Flex Review

Reviewed 3 years ago

Overall, I have had a good experience with PayChex. I really like the paystubs and time off request features.

Pros

Paychex is an easy to use software which provides lots of useful information! I like that I have the ability to get my pay stubs and can go back to look at past pay stubs as well. I like the time off request, because it automatically updates to allow you to keep track of PTO!

Cons

The time off request button is small and in the corner. The first time I entered PTO, it was difficult to figure out where to request the time off. The type of time off request automatically is set to Bereavement and must manually be changed to PTO every time.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Paychex Flex logo

Paychex Flex

Average for time card application

Reviewed 4 years ago
Pros

Simple dashboard for users. Can view available time off, request time off, and view pay stubs and more.

Cons

Service is frequently down or unavailable. Not sure if this is due to updates to the system or just errors on Paychex's end. If fixed, this program would be rated higher.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Paychex Flex logo

Paychex Flex

TIME TRACKING MADE SIMPLE

Reviewed 4 years ago

its a great overall experience.

Pros

YOU CAN KEEP TRACK OF ALL OF YOUR PTO VACATION AND SICK TIME. ALSO VERY SIMPLE REQUESTING TIME OFF

Cons

when you clock in on dashboard it doesn't show how many hours you have accumulated for the week.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Paychex Flex logo

Paychex Flex

Paychex is Great!

Reviewed 5 years ago
Pros

Paychex is very user friendly. I like how everything you need to know is in one system. Makes things easier.

Cons

Logging in is time consuming sometimes. Paychex goes out all the time causing you to not be able to clock in/out on a real time basis.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Paychex Flex logo

Paychex Flex

Solid Product

Reviewed 3 years ago
Pros

This product has an easy to use interface and great up-time.

Cons

Maintenance windows seem to be during business hours so from time to time we have downtime.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

Paychex Flex logo

Paychex Flex

Frontend Review

Reviewed 3 years ago
Pros

Paychex Flex is simple to use. Clock in and out, see your time card from previous weeks, request time off, etc.

Cons

The user interface is not the prettiest. The fonts and colors are distracting, as if they're trying too hard. Also, the log out feature after 30 minutes is frustrating. Especially when it takes another 2 minutes just to log in to clock back in.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Paychex Flex logo

Paychex Flex

Needs some work

Reviewed 6 years ago

Not my favorite program. Some software glitches. Too much fluff, necessy options not on home screen. A lot of wait time before being able to clockin. Using the program for a while but still asked if I need a tour.

Pros

Better than using time card.

Cons

Too much fluff and extras. Needed services should be readily available.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Paychex Flex logo

Paychex Flex

Paychex Review

Reviewed 6 years ago

I find the software easy to use. I like the fact I can readily pull up my pay stub and see my deductions.

Pros

It is easy to navigate through, and tracks my paid time off, deductions, hours worked as well as accrued time off.

Cons

The only con is if the internet goes down while I'm trying to clock in or out. I think it should only have one quick link to access my time card instead of all of the questions.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

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Paychex Flex logo

Paychex Flex

A comprehensive solution for Human Resource

Reviewed 6 months ago

My overall user experience is good and I would like to recommend this app. The user interface is intuitive and the knowledge of customer service is good. This is a comprehensive solution to Human Resource Departments.

Pros

The functions provided by Paychex Flex are comprehensive. There are benefits-online-checking, eServices, Time and labor online, and stratus time functions. The function I like the most is the 'stratus time function". Employees can use it to log in, clock in, and clock out, and employees can even perform other attendance tasks such as requesting time off from the same interface. This information and data can be connected to an overtime database so an employer can easily see the big picture of the payroll structures. W-2 information can also be automatically generated by this app.

Cons

The database response time is not very fast sometimes. Customer service lead time may be further improved.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Paychex Flex logo

Paychex Flex

PAYCHEX REVIEW

Reviewed 4 years ago
Pros

EASY TO USE, EASY TO NAVIGATE, GIVES YOU ALL THE INFORMATION THAT YOU NEED FOR YOUR TAXES, PERSONAL INFORMATION AND PAY AND BACNK INFO.

Cons

IT FREEZES FROM TIME TO TIME, IT IS OFTEN NOT RESPONSIVE AND SAYS IT CAN'T FIND THE PAGE, AND TAKES TO LONG TO CLOCK YOU IN AFTER YOU SUBMIT THE TIME.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Paychex Flex logo

Paychex Flex

Easy to use!

Reviewed 6 years ago

I think paychex was very easy to learn and train others on. Approving timecards is a very simple and quick task.

Pros

Approving timecards and time off requests.

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Paychex Flex logo

Paychex Flex

I'm able to do payroll quickly and efficiently with Paychex software

Reviewed 4 years ago
Pros

Simplicity of use. The reporting is also very helpful -- not only for taxes but also for research when an employee has a question.

Cons

I've experienced glitches from time to time. However, the Paychex customer service reps are quite friendly and helpful.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Paychex Flex logo

Paychex Flex

Online Payroll Made Simple

Reviewed 2 years ago

This is an amazing platform you'll be proud to implement and your staff will be forever grateful. This was definitely made with the user in mind. If you are looking for a program to simplify your payroll process look no further.

Pros

I love that I can access the time clock and punch in from my phone! No more clocking in late or lost/unpaid time while you wait for your computer to boot up. Not only can you manage your time card but, you can even check on your 401k and manage your investments. Requesting time off is so simple too.

Cons

Hardly nothing! There are a few features that are only available/visible on the computer version that are not on the mobile version which is a bit of a hassle but, so minute in comparison to the many accessible features.