The ability to segment users and managers is essential to our company's structure. Being the administrator and having the ability to go in and fix any user's time sheet is also great.
I love especially that this software integrates with Concur, and has a mobile app that has a very friendly UI. The easier it is for employees to enter information, the better.
This is super easy to use. I mostly use it to report hours worked and it's better than any of the other programs we used before.
Sometimes we get synchronizing problems. Not sure if we can easily edit erroneous of incomplete entries after saving.
At times my entries seem to magically disappear from the description section which can be frustrating if I can't track what I did on a particular day and time.
Adding and deleting employees is confusing. They make it difficult to keep the customer base out of the tracking.