Time Tracker Reviews - Page 2

I love how it integrates with QB so easliy, love how it brings over complex transactions such as customers and jobs, service items, payroll items, class tracking, etc. I also love the chat function and have had nothing but excellent service!

that some of my employees find that the mobile app does not work that efficiently. in the past (not recently) have had syncing errors which caused delays.

Hi Michele! Thanks for the honest review. We really appreciate your feedback, as we are always trying to make improvements to our product. Please feel free to check out our new and improved mobile app: IOS: https://itunes.apple.com/us/app/ebillity-time-tracker-for/id468586078?ls=1&mt=8 Andriod: https://play.google.com/store/apps/details?id=com.cg.android.ebillitytimetracker Please feel free to reach out to our support team at support@ebillity.com or call us at (800) 851-0992 for free support regarding this issue or anything else that you have questions about. We would love to help! -Alex from eBillity

I like the fact that you can have employees scattered all over the country or even all over the world for that matter and they can simply login and enter their time and submit it easily using eBillity and their easy to use GUI.

I would like it to have better software for smartphones. I feel the app needs to be developed further and needs a better GUI. I think that most of the employees would use the app but it's hard enough to get them to enter their time let alone learning a new GUI. They need a simple easy to use interface that is bug freee.

Hi Daniel! Thanks for the great review. We really appreciate your feedback, as we are always trying to make improvements to our product. Please feel free to check out our new and improved mobile app: IOS: https://itunes.apple.com/us/app/ebillity-time-tracker-for/id468586078?ls=1&mt=8 Andriod: https://play.google.com/store/apps/details?id=com.cg.android.ebillitytimetracker Please feel free to reach out to our support team at support@ebillity.com or call us at (800) 851-0992 for free support regarding this issue or anything else that you have questions about. We would love to help! -Alex from eBillity

The ability to connect via download the time sheets from multiple employees at multiple locations throughout the Country has made this product very useful for us. As our business grew, it was impossible to just have each person enter their time directly into Quick Books, let alone expose the Quick Books data base to improper entries. To be able to keep an employees time sheet up to date from any device with an internet connection was vital. It has made our time keeping and billing much, much simpler.

The reporting feature is a little wonky. A little more polish on the front end to easily explain the options would be great. This is not a big stopper of the program however. Should not deter anyone from using the product.

As a lawyer it's very simple to keep it open and track time from anywhere

Quickbooks integration used to be wonderful, but recently the syncing with Quickbooks has been spotty. It may be because Quickbooks recently introduced a new field and Time Tracker hasn't quite figured out where to sync the information from. However, when we contacted support about the syncing issue it took them days and days to even get back to us, much less fix the problem. Luckily they were able to eventually fix it, but when you rely on a software program to keep track of time for your livelihood this is incredibly frustrating. However there are not really any good standalone time billing programs out there.

It has helped us to keep track of our employees and where they spend their time, keeping records of job-sites w/uploads like photos, billing for services and notes on properties.

It can offer more, like client support, but they are very good because they listen and get things done, like a Spanish version!

Using the app on my phone, able to access business functions when I'm on the go, that it has a pause and a stop feature on the tracking abilities-which I use quite a bit and feel that I can accurately and fairly charge my customers the exact time I do work for them. I like being able to sync it with Quickbooks and complete my invoicing in a time efficient manner.

We are a small company and regularly use 2 employees. On the very infrequent instance when we need to employ an outside consultant and create a user account for him too, we have to bump up our subscription to the next price level and cannot take ourselves down again when that job is over.

The online platform works just fine. The spreadsheet style view makes it easy to repeat tasks across a payweek and not need to enter job coding repeatedly.

The mobile platform needs significant improvement. Having to enter every piece of information for every item each day is a royal pain. We often have tasks that repeat throughout the week and many input errors come up when job coding has to be reselected.

Hi Asher! Thanks for the honest review. We really appreciate your feedback, as we are always trying to make improvements to our product. Please feel free to check out our new and improved mobile app: IOS: https://itunes.apple.com/us/app/ebillity-time-tracker-for/id468586078?ls=1&mt=8 Andriod: https://play.google.com/store/apps/details?id=com.cg.android.ebillitytimetracker Please feel free to reach out to our support team at support@ebillity.com or call us at (800) 851-0992 for free support regarding this issue or anything else that you have questions about. We would love to help! -Alex from eBillity

Easy to use, the webpage loads quickly. I like the scalable table that you can make larger/smaller. I like that when you can type to search and it does a wildcard search.

Sometimes the time doesn't get saved. The fields are small and can be hard to type a lot of text into. There aren't a lot of features and the mobile app isn't very good. It won't keep my signed in either, which is very annoying.

Hi Nathan! Thanks for the honest review. We really appreciate your feedback, as we are always trying to make improvements to our product. Please feel free to check out our new and improved mobile app: IOS: https://itunes.apple.com/us/app/ebillity-time-tracker-for/id468586078?ls=1&mt=8 Andriod: https://play.google.com/store/apps/details?id=com.cg.android.ebillitytimetracker Please feel free to reach out to our support team at support@ebillity.com or call us at (800) 851-0992 for free support regarding this issue or anything else that you have questions about. We would love to help! -Alex from eBillity

Generally it is easy to learn and use as a way to input my timesheet for work. I like that I can copy the job/description info from the previous week. It is also easy to create a report for my time spent on projects/tasks.

As soon as you save the data you have inputted into your timesheet it deletes the unused jobs, etc. If you work on a lot of different projects throughout the week and like to input your time daily, this means you have to reenter all of the job codes and descriptions. I wish there was a way to manually delete/keep which projects you want to keep for the week. Also, I am not able to pull reports...

Read more

the ease to enter my time and submit it for the classes I teach

nothing so far as a user is does everything I need

I like that this software makes it easy to categorize your time with just a couple of clicks. I also like that you can submit your time for certain parts of the week without completing the whole thing. Also, in general, the look of the site is user friendly. It isn't anything to interesting or crazy, but it is manageable.

There are certain features that are very hidden. For instance, there is a messaging feature incorporated with the program, but when someone uses it to message you, a notification does not pop up, or any indication that you have received a message. Also, the overall searching ability of the software could be a little more obvious. Finding your total hours for projects can be slightly complicated. And finally, billing in increments other then 0.25 hour would be nice.

It's easy for my agents to log their time for our clients and add notes. Adding new projects is also really easy.

The downtime, although not frequent, is frustrating for our team. We operate 24/7, so we always have someone logged in. I know that downtime is inevitable, but it's still frustrating. Running reports seems really slow over the past month or two. The data does finally come up, but it seems to take a long time and I usually don't get any indication that it's retrieving the data. I've seen that trend in other software also and I don't like it there either. I also really dislike the new log-in to use my Intuit log-in (which I don't have) screen if I don't log-in quickly enough on the regular one. Why can't these both be on the same page? Why the redirect?

I like most the eBillity syncs with Quickbooks. eBillity allows our team to enter time as they are working. It also stores the entries and allows users or the admins to go back and adjust them if necessary. Pricing is a huge plus, too.

It's not very pretty and the setup process can be confusing if you're connecting it to QB.

Greetings! This is Support Agent Roberto from Ebillity. Thank you for the positive feedback and for your business. Please feel free to give us a call Monday Through Friday if you ever have any questions. (800) 851-0992 Thank you for your time!

I really like that the software automatically alphabetize clients and projects. I also like the ease of use and navigation through weeks and days.

I wish that time tracker also provided information on PTO, benefits and other employee based features.

I like that you can customize the time and or expense reports in order to see the total values of either one.

I haven't run into any problems, so I don't have any "cons" at this time.

Time Tracker helps facilitate time tracking and payroll services. It is relatively easy to use and provides decent functionality to help with payroll and reporting needs. The tool is robust and easy to learn across the user base. The demo is a great way to try out the product before you decide to make any purchase for your organization.

Time Tracker is priced relatively affordably, but there may be better options out there for your specific needs. Certain industries require specific regulatory integrations, which are difficult to integrate into the software and are not as seamless as I would have hoped. This means that there is still a lot of manual data entry required, reducing the functionality and seamless nature of the app.

The best thing I like about this software is that I can easily generate an invoice with my logo so it looks personal and professional. The user interface is intuitive and it's not difficult to find what you need in order to accomplish your task. I also like that there's an app so I can track my time when I am not in the office. This software is great and I highly recommend!

I have only two criticisms and they are minor. One, there is a slight delay between pushing the start time button and the population of the drop down menu of my clients. Second, when a dialog box opens so that you can describe your activity, you have to scroll to the bottom in order to get to the bottom of this dialog box. Then, if you want to save your time, you have to either scroll to the very bottom or hit an arrow so that it minimizes. It seems to me that this dialog box could be constructed so that it appears on the screen without having to manually scroll to the bottom.

I like that I can easily input my data with time-coded categories that can then be easily interpreted by my office administrator. Also, I appreciate being able to go back and edit errors, especially after I submitted my weekly information.

The mobile app always takes me a long time to input my data, especially after the day of. I feel like the ease of use in the mobile app could be improved. For reference, I have an iphone.

Hi William! Thanks for the review! We really appreciate your feedback. We would love t make your mobile time tracking experience easier, so would you mine elaborating on what features you would like t see on the mobile app in the features. Please feel free to reach out to our support team at support@ebillity.com or call us at (800) 851-0992 for free support regarding this issue or anything else that you have questions about. -Alex from eBillity

It is set up straight forward so anyone can use it. I can keep the same job throughout the week and put hours o it for multiple days. This makes the billing so much easier for our office.

The app on the phone is complicated and not set up like the online version where you have to put actual times in instead of just hours

Hi Tim! Thanks for the great review. We really appreciate your feedback, as we are always trying to make improvements to our product. Please feel free to check out our new and improved mobile app: IOS: https://itunes.apple.com/us/app/ebillity-time-tracker-for/id468586078?ls=1&mt=8 Andriod: https://play.google.com/store/apps/details?id=com.cg.android.ebillitytimetracker Please feel free to reach out to our support team at support@ebillity.com or call us at (800) 851-0992 for free support regarding this issue or anything else that you have questions about. We would love to help! -Alex from eBillity

Weekly time sheets make it easy to rapidly input information. Also the Expense entry is very easy to enter information.

Mobile app has been very buggy, has slowly been getting better. Attempted to contact support about it, but was never given much information on a solution to app crashing. Finally fixed it after years

Hi Adam! Thanks for the honest review. We really appreciate your feedback, as we are always trying to make improvements to our product. Please feel free to check out our new and improved mobile app: IOS: https://itunes.apple.com/us/app/ebillity-time-tracker-for/id468586078?ls=1&mt=8 Andriod: https://play.google.com/store/apps/details?id=com.cg.android.ebillitytimetracker Please feel free to reach out to our support team at support@ebillity.com or call us at (800) 851-0992 for free support regarding this issue or anything else that you have questions about. We would love to help! -Alex from eBillity

It's a simple time tracking app that is web-based so I can enter my time wherever I am located as long as I have internet access.

Trying to enter your time entires using the mobile browser is excruciating. The page jumps around too much especially when you need to change the "Project". The pull down keeps automatically tries to fill in the project and the page jumps too much. If you are using Time Tracker, make sure to just use the computer web browser.

Hello Maru. Thank you for your buisness and your time using Time Tracker by eBillity. We appreciate the support and feedback you have provided. It appears you have been experiencing grievances with the mobile application. I would like to assist you in researching and resolving any problems you are encountering with the mobile application. We have a mobile developer in our support office Monday Through Friday. Please give us a call at 800-851-0992 at your earliest convenience and we will investigate what is causing the mobile appl on your phone to be inefficient. Thank you for your business and your time.

It's easy and straightforward to use. It does what it is supposed to do. You are able to create billable service items and see all of your time spend on each item.

There is a column in the "weekly" report that allows you to create classes for service items. I went through and made a bunch of classes because I track my time for licensing purposes that have different categories than our billable services. I thought I would be able to create a report that showed my time in each class. Alas, this column is completely useless. It doesn't show up on any report, and it is impossible see how much time was spent in each class. Tech Support was unable to help and wasn't able to describe the purpose of class column. I was disappointed to see that I could not further customize my time tracking.

What I appreciate most about Time Tracker is the ease of use. I've worked on 20+ different projects in a week, and I am able to list and categorize them all very easily and describe exactly what I had done with them. This benefits my managers as well, as they can see how time accumulates and where budget is going.

I have ran into a few bugs, such as double clicking into some input fields will either delete my text / entry altogether or keep me from typing something else in until I've clicked out or refreshed the page. Minor blemishes on a good software, but present nonetheless.