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Primavera Unifier vs Urbest Comparison

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Overview

Ultimate flexibility for facilities and asset lifecycle management, and project controls

Urbest's collaborative job tracking platform allows organisations to seamlessly capture, organise, track and take actions...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

600

Per year

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.3

12

5

4

3

2

1

7

4

0

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.8

32

5

4

3

2

1

26

5

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

The best feature is the ability to automate a lot of the processes which helps the user tremendously.
They've got good deal of features for the facility management scheduling and work orders. Change Order submittings are also pretty smooth and easy.
Personally used for Construction Project, and I can easily state that it is the best software for Project Management out there. It really goes down to the most specific details of the project.

Pros

The strengths of this software are that it is very easy to implement and to use. It is easy to onboard service providers.
And that is the essence of a good system where the whole community is involved and one can see how her/his issue is resolved in near real time.
Simple is key and that's the main adjective to it. KISS: Keep it Simple and Straightforward fits this software perfectly.

Cons

If you make a mistake in one line it can mess up the whole schedule and is not always simple to debug.
We've wasted many hours troubleshooting connectivity and compatibility issues.

Cons

As said above, the reporting of problems is often a bottleneck in traditional systems whereby one will see the problem and will have to call/email/ or phone the helpdesk to report it.
From taking the decision to having it running, no more than a week passed by.
Integration with our existing CAFM is possible but the overlap of functionalities has made it difficult for our IS teams to draw the line.
  • Vendor responds to reviews
  • Last review5 months ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features39
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Appointment Management
  • Asset Lifecycle Management
  • Asset Tracking
  • Automated Scheduling
  • Bid Management
  • Billing & Invoicing
  • Business Process Automation
  • CRM
  • Claims Tracking
  • Client Management
  • Collaboration Tools
  • Commercial Properties
  • Compliance Tracking
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Contractor Database
  • Customer Database
  • Customer Management
  • Customizable Dashboard
  • Dispatch Management
  • Document Management
  • Email Management
  • Employee Management
  • Equipment Management
  • Facility Scheduling
  • Fixed Asset Management
  • For Schools
  • Forecasting
  • Forms Management
  • Graphical Workflow Editor
  • IT Incident Management
  • Incident Management
  • Incident Reporting
  • Inspection Management
  • Inventory Control
  • Inventory Management
  • Job Costing
  • Job Management
  • Job Tracking
  • Lifecycle Management
  • Live Chat
  • Maintenance Management
  • Maintenance Scheduling
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Multi-Location
  • No-Code
  • Payment Processing
  • Payor Management
  • Payroll Management
  • Performance Metrics
  • Predictive Maintenance
  • Preventive Maintenance
  • Project Management
  • Projections
  • Quality Control Management
  • Queue Management
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Monitoring
  • Real Time Notifications
  • Real-time Updates
  • Reporting/Analytics
  • Residential Properties
  • Routing
  • Scheduling
  • Self Service Portal
  • Service History
  • Space Management
  • Status Tracking
  • Support Ticket Management
  • Surveys & Feedback
  • Task Management
  • Task Scheduling
  • Technician Management
  • Tenant Portal
  • Tenant Tracking
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • User Management
  • Vendor Management
  • Visitor Management
  • Work Order Creation
  • Work Order Management
  • Workflow Configuration
  • Workflow Management
  • Total features77
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Appointment Management
  • Asset Lifecycle Management
  • Asset Tracking
  • Automated Scheduling
  • Bid Management
  • Billing & Invoicing
  • Business Process Automation
  • CRM
  • Claims Tracking
  • Client Management
  • Collaboration Tools
  • Commercial Properties
  • Compliance Tracking
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Contractor Database
  • Customer Database
  • Customer Management
  • Customizable Dashboard
  • Dispatch Management
  • Document Management
  • Email Management
  • Employee Management
  • Equipment Management
  • Facility Scheduling
  • Fixed Asset Management
  • For Schools
  • Forecasting
  • Forms Management
  • Graphical Workflow Editor
  • IT Incident Management
  • Incident Management
  • Incident Reporting
  • Inspection Management
  • Inventory Control
  • Inventory Management
  • Job Costing
  • Job Management
  • Job Tracking
  • Lifecycle Management
  • Live Chat
  • Maintenance Management
  • Maintenance Scheduling
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Multi-Location
  • No-Code
  • Payment Processing
  • Payor Management
  • Payroll Management
  • Performance Metrics
  • Predictive Maintenance
  • Preventive Maintenance
  • Project Management
  • Projections
  • Quality Control Management
  • Queue Management
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Monitoring
  • Real Time Notifications
  • Real-time Updates
  • Reporting/Analytics
  • Residential Properties
  • Routing
  • Scheduling
  • Self Service Portal
  • Service History
  • Space Management
  • Status Tracking
  • Support Ticket Management
  • Surveys & Feedback
  • Task Management
  • Task Scheduling
  • Technician Management
  • Tenant Portal
  • Tenant Tracking
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • User Management
  • Vendor Management
  • Visitor Management
  • Work Order Creation
  • Work Order Management
  • Workflow Configuration
  • Workflow Management

Integrations

  • Total integrations1
  • Asana
  • Basecamp
  • Dropbox Business
  • GitHub
  • GitLab
  • Gmail
  • Google Calendar
  • Google Drive
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft Teams
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Trello
  • Xero
  • Zapier
  • Zendesk Suite
  • Total integrationsN/A
  • Asana
  • Basecamp
  • Dropbox Business
  • GitHub
  • GitLab
  • Gmail
  • Google Calendar
  • Google Drive
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft Teams
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Trello
  • Xero
  • Zapier
  • Zendesk Suite