Workfront Reviews

All project information is stored in one place and I can easily pull reports and information at any point in time. Before Workfront, we used an excel spreadsheet and it wouldn't get updated correctly, people would forget to check it in (it was stored on SharePoint) and the links to the consolidated version would constantly break.

Some of the customization isn't as user-friendly as I would like it to be but customer service is always helpful and can usually solve any issue that I have.

It is very feature rich. Time entry is super easy and we are just starting to use the Resource Planning which is very cool thus far! It is clear that Workfront used best in class design for this new module.

It is not well suited to the developers who need to update their information. The cost is very prohibitive for expansion in higher ed. We cannot afford Fusion or to expand our planner licenses to improve adoption across the college.

Highly customizable Excellent training and support Consolidates communication and documents Got my project manager off of blood pressure medication

Needs a lot of planning and research to set up correctly (please invest in the on-site consultant!) Need to invest time in training on-line and with consultant

Ease of entering projects while offering full-featured capabilities. Workfront understands the need to enter tasks in quickly without too much overhead, yet the software still supports a wide-range of capability regarding task and project configuration.

Reporting capabilities are still a bit limited when compared to how much other parts of the software have been continuously improved. Nothing that exporting to Excel and creating pivot charts can't solve.

Workfront is a great software for larger teams to keep track of products. We are a large healthcare organization and work front allows us to keep track of the many marketing projects that flow through our team. We can grant limited access to those outside of our team for proofing or designing, and everyone is able to see status at a glance.

There are often upgrades to the software that make things look and function differently without any real education about what has changed. A tutorial or guide once changes are made would be helpful.

We have been able to get great buy in from designers to copywriters marketing and digital - intelligent departments. custom smart forms and fields have been able to provide us with more information than was possible before and allow reportability.

I have a difficult time keeping up with changes and having to go backwards to fix things --what we didn't set up correctly is challenging because there's not enough time to just keep moving forward then.

I like all the different reports I can create, and how I can customize views easily for my team. Once I learned how to make dashboards and reports, I have become the report/dashboard guru for my team.

Having to use text mode in reporting to get the results I want to see. The standard reporting mode can't do cross reporting among different objects - for example: task reporting and project reporting in one report. The resource planner is also not working the way our team wants to report hours - your hours only show up if you are assigned to a task.

I like how it is easy to tag someone in a project to notify them of your comment. This makes collaboration easy, and it's a nice way to remind someone of a task.

The platform is not intuitive. It's not easy to go from your task list to a project. I also don't completely understand the need for each task to have it's own page since it makes commenting more segmented in the project. We use the main project page vs individual task pages.

Workfront is the ERP equivalent for our Professional Services Agency business. We eliminated half a dozen disparate tools and apps when we deployed Workfront. Our entire business runs on Workfront and a cloud based accounting system - that's it! Custom forms are very easy to whip-up (no technical knowhow needed) allowing us to customise and streamline our internal processes and maintain reporting visibility and control. The Workfront support team is very responsive and provides active feedback and timeframes on issue resolution.

Looking forward to some of the roadmap features around external user collaboration. Already does the job but the polish coming down the road will be very welcome.

Coming from using vastly inferior, headache driven tools, Workfront was a breathe of fresh air. The tool is very user-friendly, and highly customizable to fit any business needs.

Our company is a high-level power user, so we sometimes stretch the uses and functionality to the max, hopefully Workfront can continue to keep up with providing new and improved features.

Ours is a logistics company and we are having warehouses and port handling activities at different locations. With the help of Workfront software, we are able to easily assign tasks and activities to our personnel located at different offices. We are also able to keep track of the progress of the tasks assigned to the employees. And if any task is lagging from its original time path then we are able to take corrective actions accordingly. This software saves time that was wasted in calls and mails communication explaining all the task details. This is very easy to use and very user friendly. Helps to plan, assign, track and improve the project progress. Thank you Workfront! Thumbs up!

I feel that the reporting suite is bit restricted. It should provide more freedom to users. Rest the software is really good.

The ability to have separate projects and see all of my tasks in the My Work section in order by due date.

I would like to have more flexibility in the reporting and when I export my report to pdf if I have groups the system adds an extra line between the group name and the total.

- Archival function for content - Interoperability with outside programs - Accountability of review chain - Project status insight

- Steep learning curve for new users - No current function (that I know of) for unavailable/out of office status

Variety of features Lots of ways to get to the same end Customizable templates and workflows Automated approvals THE PROOFING TOOL!

Sometimes updates can cause disruptions Notifications are pretty overwhelming, no matter what you do to your settings

What I love most about Workfront is the accessibility. They user interface makes everything pretty simple to read and understand.

I enjoy just about every aspect of Workfront and to be picky, I would say the thing I enjoy the least is the limitations on some of the reporting features. I mean as far as data from the capacity planner. Right now the feature that helps me out the most is also the one being taken away eventually, which is the resource grid.

It's ability to keep a project on time and organized all while being able to customize the data that is collected. Easy to work with API!

Inability to look at a Company and see all of the projects associated with it. Essentially direct URLs from Project to Company and vice versa.

I like that all of our work and communication is centralized into one program. There's no issues with missing out on any important communications because our users receive WF notifications and email notifications. This tool has helped us streamline our processes and gain visibility across teams/tasks.

Learning how to give project owners the right set of access and ownership to their projects to be able to change dates, reassign tasks, delete tasks, etc. Especially with users who don't have an admin or planner license type. We were able to find a workaround.

No pros were added to this review

No cons were added to this review

Very user friendly. Easy to maneuver through the system.

Need to have folders for portfolios/programs. Need to categorize projects by years and archive for future use.

I love the endless possibilities of the software and how you can make it a unique experience for any user. There are so many different ways to gather information and that helps with ease of adoption for different types of personalities. In just the 4 months we've launched, I've gained more insight to capacity and hour limitations, amount of projects we're taking on, and ease of communication/"paper trails" for different pieces throughout the entire project timeline.

Ease of learning isn't always the best. I've personally had to spend countless hours outside of working hours to learn more and dive into issues. (I will say, Workfront Help Desk is absolutely amazing and has taken away numerous negative thoughts) The constant challenge I'm faced with is trying to reduce the number of clicks to get to the information I'm looking for - the same for my coworkers. The ease of trying to figure out a way to reduce the number of clicks is something that I haven't quite mastered either.

I love the flexibility in configuring different types of work, Agile, Waterfall, business, IT, big, small,

I am frustrated with what seems to me to be a large contradiction - Operational System of Record - vs - Focus on Creative Organizations - recent enhancements and Community Idea exchange are skewed because of the number of Creative clients. From an enterprise standpoint, a bit disconcerting .

I love that Workfront makes every view a report and every task easy to track. We have projects that run from very high number of tasks to low as well as we use both waterfall and agile methodologies. Workfront can support it all - boom!

Text mode for building reports - blah! Not always necessary but when it comes to creating collections, text mode is the only way.

The amount of customization that can be done is really helpful. This software has a lot of features, such as custom fields, that are great. This is really an easier to use Microsoft Project.

This tool is really meant for project managers or anyone who would use it daily. It can be difficult to get people to use it who are not familiar with project management or do not care about keeping up with it. There are also some restrictions on what can be done that only people with very high access can change.

If your business makes the effort to really integrate this project the way it should be, it's limitless in its functionality and value. You can do just about anything project management related with Workfront.

It can be overwhelming when first starting to use it. Maybe finding a way to ease people into it a bit better (some kind of training journey), could be useful.

Work front is a nice tool to track projects.It gives very good picture of overall project status. Works very well for agile and scrum model. Easy to add user stories and tasks related to each story. It gives good clarity on number of team members working on a story and what each member is working on. It also notifies all the stake holders in form of email when ever any there is any change in estimates or any other item in the project.

Its a costly tool for sure. A part from this the graphical interface at times is not easy to operate. Moving items to different phases sometimes takes them to wrong location. The refresh and back button at times take us to different location then what they are supposed to.