YouTrack Pricing Plan & Cost Guide

YouTrack

The project management tool designed for agile teams.

4.41/5 (46 reviews)

YouTrack Pricing

Starting from: $4.40/month

Pricing model: Free, Subscription

Free Trial: Available

YouTrack is free for teams of 10 users. Choice between InCloud or Standalone versions.
InCloud paid subscription starting from $4.40 per user/ month, with discount growing with number of users.
Standalone license starting from $600 per 15 users, perpetual license include 1 year of upgrade subscription and support.

Competitors Pricing

Deltek WorkBook

Starting from: 27.00/month
Pricing model: Free, Subscription
Free Trial: Available

Projectmates

Pricing model: Subscription
Free Trial: Available

SpiraPlan

Starting from: 46.66/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

ActiveCollab

Starting from: 7.50/month
Pricing model: Free, Subscription
Free Trial: Available

TaskRay

Starting from: 25.00/month
Pricing model: Subscription
Free Trial: Available

YouTrack Pricing Reviews

Pros

  • Its Dashboard widgets and agile boards are super useful and easy to use. Many of the fields are super configurable to allow for a very personalized integration.Ashi A.Read the full review
  • I'm glad it exists, it looks nice enough to convince the management and knows enough to satisfy most of the developers too.András P.Read the full review
  • For me this is the best issue management software so far. I've used others like Jira, but I really enjoy using Youtrack.Verified ReviewerRead the full review

Cons

  • I have not come across anything that I feel is negative about this software but I think the admins here might need more training because I am not getting all of the notifications I need.Sanford G.Read the full review
  • I dislike that users (not the IT people, the lay person) cannot edit their own tickets after submitting without IT enabling the option.Dayne E.Read the full review
  • Still has some bugs, glitches and UX issues that can be rather annoying at times.Ashi A.Read the full review
93%
recommended this to a friend or a colleague

6 reviewers had the following to say about YouTrack's pricing:

Anonymous

Possible up and coming competitor in Issue Tracking software.

Used daily for less than 6 months
Reviewed 2018-05-06
Review Source: Capterra

I'd offer that you give this software a try, but JIRA may ultimately be the winner if you're looking for Issue Tracking software.

Pros
YouTrack looks like it has a bag full of punches for other software in the space like JIRA. The UI is 10x faster than JIRA, although it still isn't the prettiest. The price is cheaper than JIRA and they offer more customizable reports.

Cons
After initial setup, it was kind of hard to set up users and create issues off the bat. Their UI was a little confusing.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Anonymous

A great agile tool but lack of usabilities

Used daily for 1-2 years
Reviewed 2019-03-26
Review Source: Capterra

so far we are use this for our agile tool and kanban.

Pros
We use this for our daily tracking task. And i love the concept of this product.

Cons
I think the value of the price and lack of usabilities this web app can be improved more.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Enrique R.

Awesome product, ahead of the competition

Reviewed 2014-11-28
Review Source: Capterra

sWe tried a lot of issue/project tracking product (Jira + Greenhopper, Pivotal Tracker, LeanKit, among others). YouTrack was firts in all out categories, like: easy to use and administrate, flexible, powerful and reporting system and value (features/cost). We have been using YT 6 months already and no complaints here.

Rating breakdown

Ease of use
Customer support

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Binigya D.

YouTrack - Track Everything

Used daily for 6-12 months
Reviewed 2020-10-19
Review Source: Capterra

My time with YouTrack has been very pleasant. Apart from its few shortcomings, I have grown really fond of it, and it is really helpful in tracking and managing projects, even if you are coordinating with an external team.

Pros
YouTrack is in my opinion, THE best project management and tracking tool there is. While it doesn't have a bucketload of features, or does not come on the cheap side, it does what is does extremely well. I love its UI and UX, it really makes using YouTrack a pleasure. I love its take on making tasks and managing them via boards. It is so easy to create a task, assign it's priority and notify the people concerned. I also especially love its Git integration, which makes working it with a second nature when you are coding and you want to make a commit. If you are serious about getting a project management tool, please try this once. You will love it!

Cons
I really dislike that there is not an integrated communication platform like Basecamp in YouTrack. But it has a Slack integration, which is handy and useful. I also don't like that you don't have much theme choices, as for a tool that I will be using everyday, I would like a bit more of layouts, customizations and themes. And also, sometimes uploading files can be a buggy experience. Videos may take a long time to play, some files are indicated as uploaded but you can't view them immediately. These occur very rarely, but are a nuisance for sure.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

Holds great promise , allows you to stay on top of things, but leaves a few things wanting

Used daily for 1-2 years
Reviewed 2018-08-21
Review Source: Capterra

Perfect for small teams to be used primarily for bug tracking, and sprint planning. Easy to setup and use without having to jump through any hoops. The interface and the whole system is rather intuitive which comes in handy especially for companies where teams work on multiple projects at the same time and more often than not each is tied with another project in one way or another. Comes with plenty of integrations so one can customize as needed. Everybody at our company loves this product.

Pros
compared to the various bug tracking softwares, this one is super simple, and easy to set up and get going. The interface is intuitive and helps keep sprints clean and organized. Performance is good as long as the setup has been done properly, else you will experience lags. Best for small teams which don't want to deal with the complexities of using JIRA. Pricing is based on storage so that is really very helpful. you can do custom queries to search for bugs, and my team uses it every day during the agile meetings. It comes in really handy.

Cons
Not cons per say but 1. Features keep changing under your legs. For example, the option to search by `Assigned to me` has altogether disappeared from the main menu. Now you have to specially navigate to find that tag. 2. The url is rather long: mycompanyname.myjetbrains.youtrack.com 3. Comment boxes under tickets look rather medieval.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Juan Carlos R.

Best solution for project management

Used daily for 2+ years
Reviewed 2019-03-26
Review Source: Capterra

Pros
-Easy to use -Web based -Free for less than 5 people -Not really expensive on the next point (15 users) -Able to add cards to backlog -Custom status pointers -Sprints are super easy to create and automatically brings the unresolved issues back -Customization of user profile -Easy drag and drop cards on different status columns -Can add images/files/media in cards and can add comments to the same -Simply perfect for scrum

Cons
-Design wise is not really appealing -Can get buggy when multiple people try moving the same card around -Needs to be refreshed from time to time to see changes.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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