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Project Management, Collaboration and Bug Tracking
Functionality
4.3
/5
290
Total features
133
18 categories
Zoho Projects features
Common features of Project Management software
Nicolas P.
Financial Services, 201-500 employees
Used daily for 1-2 years
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It has a simple and easy to use user interface. It allows you to create personalized designs that adapt to the particularities of each project. It facilitates the identification of problems and allows them to be listed for their orderly attention. Communication with team members is very effective with personal or group chat room.
The configuration to integrate it with some Zoho tools turned out to be a bit cumbersome. It is also bit slow to load the resources.
Verified reviewer
Apparel & Fashion, 501-1,000 employees
Used daily for 2+ years
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Overall the experience has been very good for our team, since we are in apparel manufacturing, we have a ton of projects that span 6-12 months and different concurrent projects every month so Zoho keeps us track and schedule our seasonal projects without getting confused.
It is very easy to use the strong time tracking tools and project task setups
It does not include templates or anyway to create custom templates and some of the views are a bit odd
Courtney M.
Design, 1-10 employees
Used weekly for 6-12 months
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It has about 1000 features, which is cool. Unfortunately, 999 of them are obscure, unnecessary, confusing, and remain unused. So it lacks proficiency in the most basic and most necessary of features.
Zoho Projects is truly one of the least intuitive, most frustrating softwares I have ever used. It's been nothing but a headache from start to finish with some of the worst UX/UI I've ever seen and it lacks some of the most basic tools a project management software should have. I'm so relieved to be moving on.
Hello, Courtney. We appreciate you taking the time to leave this comment. We at Projects take customer feedback seriously and are always looking for ways to improve our customer experience. Is there anything in particular about the UI/UX you think we could improve? We'd like to work with you to figure out what you believe is wrong with the UI/UX and how we can make it better. We'd be more than happy to set up a conversation with you to go over this in greater detail. Please email us at support@zohoprojects.com to start the conversation.
Jaideep T.
Financial Services, 1-10 employees
Used weekly for 6-12 months
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While I have not used the customer support for Zoho Projects extensively, all of the other Zoho tools that I use have an extensive Knowledge Base, very active public forum where people respond quickly, in-built live-chat to chat with a customer service representative, and plenty of videos on YouTube to learn different aspects of the software.
Zoho Projects has the following features - no restrictions on number of projects you can create. Easy to switch between projects in the same online interface vs managing multiple files. Ability to create workflow automations that trigger on event based activities, which enables standardization of processes. Ability to share projects with outside vendors/project participants and improve the collaborative nature of Project management.
More flexibility on making the user interface more compact (like Excel or MSP). Current interface is well spaced, but some users may like a more compact view. More simplified Gantt Charts that help us understand progress and dependencies. Ability to export projects to Excel for sharing with others we can't/don't want to bring on to Zoho projects
Jayme A.
Marketing and Advertising, 11-50 employees
Used daily for 2+ years
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In general, my experience with zoho has been positive. I'm happy to use it and my team likes all the different solutions zoho has for our business.
Zoho is one of the industry leaders for project management software. It is has many APIs able and offers a lot of flexibility. The program is fairly easy to use and intuitive.
There are some features missing that I would like to see and it can sometimes be more time consuming to enter tasks than I would like it to be.
Daniel C.
Computer Software, 1,001-5,000 employees
Used daily for 2+ years
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The capability to customize the project management settings is one of my favorite features in ZOHO projects. The customization feature is very easy to use as well, it caters to most of the project management requirements of my organization
Nothing major, it would be great to see more standard templates for Agile project management practice as well. Best practices followed by peer organizations would be a great help for new users to adapt and make best use of ZOHO projects
Eabyn F.
Design, 1-10 employees
Used weekly for 6-12 months
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Great, the platform is allowing our organisation to visualise and structure our schedules efficiently
Allows for highly detailed project management that can be allocated to multiple users within our organisation
With the benefit of complexity for large tasks the user interface can feel overwhelming at times
Deanna S.
Marketing and Advertising, 1-10 employees
Used daily for less than 6 months
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Absolutely love it. Zoho Projects has made a HUGE difference in how we run our business, helping us to create processes and flows, as well as keeping big and small projects alike, on track! Couldn't do without it!
This software is really easy to use, easy to 'read' and navigate. Definitely the best project management software we've found - really easy to collaborate with colleagues and coworkers, while integrating easily with the CRM and other Zoho software packages!
It's a bit clunky to set up, and when you need help...it's not always terribly straight forward.
Al A.
Hospitality, 1-10 employees
Used weekly for 6-12 months
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I have solved several issues with Projects. I can now keep my staff on task and can track all projects at one time. This keeps everyone accountable while working from home.
I love this application, the ease of tracking my teams status is impeccable. Customer support help my team understand the proper usage and helped a lot.
It was difficult to understand initially, but once support explained everything step by step it was easy to implement.
Ryan P.
Marketing and Advertising, 11-50 employees
Used daily for 2+ years
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Zoho Projects is a rare project management software that does all of the things our marketing agency needs it to do at a great price, which is why we've kept it for as long we have. We just wish it was considerably more user-friendly.
The number of features from Zoho Projects is impressive. Practically every feature we needed for our project management could be done, at a price no other platform could match. You can set billable and non-billable hours, you can clock into a timer for all tasks, and the task creation setup is pretty robust. The interface has improved a ton in the 3 years I've been using the platform, and you can tell the developers are constantly trying to improve stability and features for users.
As great as the features are, the functionality of the software can be quite frustrating. The interface is bland and can be very difficult to navigate. We can usually find what we need but finding it can be quite the challenge. Along with that, some features have head-scratching quirks that we've never been able to figure out. For instance, every time we create a new project it will only add *some* of the managers to the project, instead of all of them, even though there's no difference in their permissions. It's a technically *stable* software, but we often grow envious of other, more functional project management software that's out of our price range.
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Marketing and Advertising, 201-500 employees
Used daily for 1-2 years
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The decision to move from a fully custom-built system to the Zoho ecosystem was based on the ability to have full control over customization and also the ability to integrate with other apps. While there is some built-in integration with other Zoho apps, some technical configuration is required to get them all to work well together.
Zoho Projects is a fully cloud-based project management solution that is ready to go right out of the box. The ability to create templates for re-use is very helpful in an environment that repeats the same processes for various clients throughout a product life cycle. What is also good is the ability to modify an existing template without affecting project that previously used that template. This makes it easy to revise processes without disrupting already in progress projects.
Unfortunately the number of project templates that you can create within Zoho Projects is limited unless you purchase more. So if your company uses more than 20 templates at a time be prepared to pay more money upfront. Zoho Projects has a lot of built-in features which require time and tutorials or training to fully understand. This can be a disadvantage for companies who need to get up and running very quickly but is worth the effort for time saving in the future.
Jordan H.
Telecommunications, 10,001+ employees
Used daily for 2+ years
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Zoho Projects, one of the best cloud-based program management and coordination tools, has an issue tracking app that facilitates networking and communication and speeds up project completion. Create a track of your activities using Zoho Projects' iOS mobile apps.
A cloud-based initiative is a software creation activity that has more than one million customers worldwide. It enables you to effectively schedule and execute your activities. You can quickly delegate tasks, collaborate efficiently with all colleagues and partners, be mindful of all development reports, generate timely reminders of construction activity, and execute project schedules at a certain time of events. With a huge range of third-party frameworks, projects would be an excellent fit for the workplace.
Zoho prototypes are difficult to customize. Its scalability is somewhat constrained for certain features. It is helpful for project creation, but it lacks a forum for individual communication. People do not like to rely on Zoho tasks to switch works to Excel in order to communicate with others.
Alex F.
Consumer Goods, 11-50 employees
Used daily for 2+ years
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For entrepreneurs, it's a good choice considering low cost, flexibility, CRM integration, and client access options.
Zoho Projects integrates well with Zoho CRM, so it's a great choice if your salesflow involves Lead -> Sales -> Client PM. You can simply create a new Zoho Project from your Zoho CRM account view, including templates for tasks, and discussion topics.
It's not as polished as some leading software but has made major improvements in recent years.
Vikram K.
Financial Services, 1-10 employees
Used daily for 2+ years
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We had been looking for years on how to properly transition from a printed spreadsheet, to an online collaborative system where all members of our (small) team could easily access production and client information from a central online platform. We tried various project management tools, but the curve with Zoho Projects was perfect. We all learned how to use the software in less than a day so we can now focus on getting work done. It's been a time and money saver from day one and we look forward to the continued incremental improvements to further help our business.
Easy to learn interface. Adaptable to our business needs. Very good for a cooperative or individually-based environments.
We do a lot of searching for tasks. However, when you are inside one of the few dozen projects we have, we can only search for tasks within the project. It would be great to have a search where all tasks are displayed, no matter where you are inside Projects. This would be great for how we have adapted the software for our needs.
Tom F.
Computer Software, 51-200 employees
Used daily for 2+ years
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Multiple departments (implementation, product development, project management) have discovered the value of a collaborative tool which supports project management rigor (WBS, % complete, Tasks-to-Task dependency, etc.). We have been able to displace many siloed resources internally, such as hosted spreadsheets and MS Access databases.
Provider-client collaboration. Zoho Project allows internal team members to easily coordinate activities across a complex WBS (work break-down structure) .AND. collaborate and delegate tasks that the customer's contacts are responsible for.
That all Tasks and TaskLists under a given Milestone automatically inherit the property of either internal- or external-facing. This often causes us to replicate the WBS - one copy under internal-facing Milestone(s), the other copy under external-facing Milestone(s).
Aurora D.
Oil & Energy, 1,001-5,000 employees
Used daily for 1-2 years
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A very cheap and a useful product with allows you to have full control over the activity manager. Work flow automation with trigger-based events is also very useful feature. There are some time bugs present in the system with occasional service unavailability
Zoho specializes in planning, execution and perfection of your projects. The program helps you to assign tasks to your team with complete communication and progress. The tool also provides project insight to client with complete and detailed report. Task customization and time tracking option is also featured within this tool.
Google integration support is not available due to which sharing documents and live updates are not available. Document storage is very limited with a limited support of format. Calendar integration is not available with very limited tool features.
Gaetano S.
Used daily for 2+ years
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Collaborating without any problems with colleagues, partners, pupils. I tried it in different ways, both working out documents and managing complex projects without encountering serious hitches or bugs.
The overall structure is particularly friendly and intuitive. The customer can learn immediately how to manage the contents and surf among the different widgets proposed. It is worth noting the large offer of management tools even in the free-or-charge version. As a manager of a noprofit organization I appreciate a lot this approach and I am spreading out Zoho among my colleagues as the current best platform for collaborating both in business and in education sectors.
No cons were added to this review
Annette C.
Primary/Secondary Education, 501-1,000 employees
Used daily for 2+ years
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Customer service is fabulous.
This may seem like an unusual use of this software but I use it to gather evidence of my 57 students per year who work together organising charity events as part of their music course. It gives them a real world experience and allows them to gain great experience using online project management software. This software is really easy to engage with and has a social media feel that they respond to.
Perhaps the only thing is that I'd like a group chat function within the app rather than having to leave to go to cliq. I'm finding getting to grips with cliq a wee bit frustrating but that could be me.
Verified reviewer
Marketing and Advertising, 51-200 employees
Used daily for 1-2 years
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With a number of useful features at a low cost, Zoho Projects is a desirable alternative for startups and small businesses.
It does not have ready-made templates and there is an unusual perspective on resource management.
Kevin W. M.
Information Technology and Services, 1-10 employees
Used daily for 2+ years
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I have used a number of project management tools (Microsoft Project, Basecamp, Trello) and we are quite happy with Zoho Projects. We are a technology SaaS startup running distributed operations across the US and Caribbean. Zoho Projects allows us to collaborate and track progress on a myriad of tasks seamlessly. Highly recommended.
Zoho Projects offers a comprehensive suite of capabilities and allows a large distributed team to collaborate and manage a myriad of tasks.
The range of functions and capability means Zoho Projects does not have the ease of adoption of a Basecamp so there is more of a learning curve for you and your staff.
Muhammad W.
Information Technology and Services, 501-1,000 employees
Used daily for 6-12 months
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-Good product compare to price.
-Each task time deadline. -Daily working hours. -You can tag the person for whom you’re talking about. -Daily logs will be posted on the timeline where everyone within the team can see latest updates.
-It needs fast internet service if it is little slow it will keep loading. -GUI is not user friendly.
Anthony F.
Consumer Goods, 201-500 employees
Used daily for 1-2 years
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It has a very small learning curve due to its nice and intuitive user interface. With Gantt charts it is very easy to effectively track scheduled tasks. Integration with other Zoho solutions is quick and easy. Plus, it can be seamlessly integrated with platforms like Box and Slack. It allows you to obtain very nice visual reports with detailed information on the progress of the project.
The customer support team must be faster and more efficient in attending to our needs. It would be very interesting if it incorporates more customization options.
Nurul Syakira H.
Retail, 1,001-5,000 employees
Used daily for 2+ years
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Zoho Projects has been one of the best cloud based project management software that has been really helpful for us in managing and tracking all the progress of the project.
ZOHO projects have many great features, but one of my favorites is the option to personalize the parameters for project management. The part that allows for customization is elementary to use, but it also meets most of the needs that my company has for project management. I enjoy the functionalities, the facilities, and everything else that this program provides us with to manage a project. Those tools are beneficial and vital at the time to maintain a project and collaborate on it. I like all of the features that this software provides.
It might be challenging to make changes to Zoho prototypes. Its scalability is slightly limited for specific features due to the constraints. Although it helps establish projects, it does not have a platform for individual dialogue. People prefer not to lean on Zoho tasks to convert their work over to Spreadsheets to interact with other people since they find it cumbersome.
Kelly M B.
Information Technology and Services, 10,001+ employees
Used daily for 2+ years
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I really like the functions, the tools, and everything else that this software provides us with in order to manage a project. Those tools are really useful and important at the moment in order to manage a project and collaboration, and this software, it's absolutely useful if you want to manage like a professional.
Zoho projects have a number of great features, but one of my favorites is the option to personalize the parameters for the project management. In addition to being incredibly simple to operate, the customization function meets the vast majority of the needs that my firm has in regard to project management.
Zoho Projects is, without a doubt, one of the least user-friendly and most aggravating pieces of software I have ever worked with. It has some of the worst user experience and interface (UI) that I have ever seen, and it is missing some of the most fundamental capabilities that a project management software ought to have. It has been nothing but a hassle from the beginning to the end.
Roshi P.
Marketing and Advertising, self-employed
Used daily for 2+ years
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Love this product and I recommend it for anyone managing something on their own, or with teams. There's just minor improvements, like the Tasks and Time tracking thing I mention above, that need refining. And while customer service is also great (I can always reach a human),the knowledge base and Help sections needs user experience streamlining. With the value pricing and the robustness of this product, I will always recommend this product to anyone - and do!
Clear user design with logical and clear content and category designations. Love that they offer multiple view options for those who, say for example, would rather have a Kaban view over a more linear list breakdown. I have yet to find anything else as clearly user friendly and LOGICAL in organization. A lot of other sites I've used try too hard to be cool and modern, and actually end up causing user confusion with all their different layers. It's exhausting. But with Zoho Projects, I can go in quickly and get what I need! Also love how it interfaces with other Zoho products, such as Invoices, and I can export my time sheets. I love that I can hit a timer on my tasks, too. Overall, it has great standard operations with plenty of options for customization.
Sometimes the invoice functions seem redundant to someone using the Zoho Invoices, and that has caused me to accidentally create some duplicates within Projects (when I was really just trying to create an invoice in Invoices), and I have had to clean up my own mess. That's the one area I think they made things a little more convoluted. I can't think of any other major cons - I've never had issues...