Task Management Software

What is Task Management Software?

Task Management software enables the management of tasks throughout their lifecycle, including planning, estimation, scheduling, tracking, and reporting. Users can employ task management software to work on their individual goals, or collaborate in groups to organize team projects and share knowledge. Tasks can be created, prioritized, assigned, and scheduled, and users can track dependencies, progress, and milestones.

Most task management solutions include tools for collaboration, task creation, task visualization, scheduling, resource assignment, deadline tracking, notifications, progress tracking, and reporting. These basic features allow users to organize, manage, and track their work. Softwares may also offer time tracking, file storage, checklists or to-do lists, commenting, team chat, and integrations with third party applications and services for file sharing and storage, communication, content management, time tracking, issue management, and more.

Additional features included in task management softwares generally serve to streamline collaboration between groups or teams working on related tasks or projects. Communication tools, such as instant messaging, discussion boards, and the ability to add notes or comments to tasks, allow users to ask questions, clarify task details, and provide feedback. File transfer and storage functionality enable the sharing of documents related to projects and tasks, and files can often be attached or linked to individual tasks. Time tracking allows users to log the time spent on tasks and track billable hours for invoicing clients. Managers can also utilize time tracking features to evaluate employee productivity, manage team workloads, and plan upcoming work.

While some task management softwares function more around to-do lists for daily, weekly, or long-term tasks, others may form part of project management solutions, enabling the administration of individual or multiple projects to completion. A range of methodologies are supported by different task management systems, including Agile, Waterfall, Scrum, and Kanban. Some solutions incorporate Gantt charts, Kanban boards, timelines, swimlanes, scrum task boards, and other workflow visualization tools.

Key Features & Benefits

Task Management Category Leaders Q1 2018

ArchivedThis ranking is not scheduled to be updated and is provided here for historical perspective

GetApp's quarterly ranking showcases the leading 10-15 Task Management apps based in the cloud. Each app is scored using five factors, worth 20 points each, for a total possible score out of 100. These factors include user reviews, integrations, mobile app availability, functionality, and security. Each app's score is independent of commercial interests and existing relationships that GetApp has with app vendors.

Scroll down for more details about inclusion criteria and scoring.


Who is the ranking for?

GetApp's Category Leader ranking is for business owners and decision makers looking for a comprehensive list of the leading cloud-based software products in the industry.

The ranking serves as a point of reference highlighting key factors that small businesses should look at when assessing a piece of software. These factors include user perception (reviews), compatibility (integrations and mobile compatibility), market presence (media presence), and security features (security).

How are the scores calculated?

An app's score is calculated using five unique data points, each scored out of 20, giving a total score out of 100. The ranking and scoring methodology ensure complete impartiality and independence from any relationships that GetApp has with app vendors.

User Reviews*

Review scores are calculated using reviews collected from GetApp and its sister sites, Software Advice and Capterra. Scores are calculated based on the total number, average rating, and recency of reviews.

The number of reviews and average user rating are scaled against the category average. A weighting is then applied to reward recency of user reviews: reviews written in the last 6 months score up to 10 points, those written between 6 and 12 months ago score up to 6 points, and those more than 12 months old score up to 4 points. These numbers are added together to give a total maximum score of 20.


Integration scores factor in a number of variables. Up to 16 points are awarded based on the number of integrations an app has; the first 10 points are awarded based on the number of integrations relative to the category average, while 4 points are awarded based on the number of integrations relative to the leaders in the category. An additional 5 points is awarded for an integration with Zapier, a widely used software integration platform, while an extra point is given for having an open API. The total possible score for integrations is 20 points.

Mobile Platforms*

Mobile scores are calculated based on the availability of an iOS and Android app. 5 points are awarded for the presence of each app, with an additional 10 points being awarded for the number and average rating of reviews in both the App Store and Google Play. These review scores are calculated and scaled against the competition for a maximum of 5 points per platform and an overall maximum score of 20.

If there isn't a native iOS or Android app, the product's website is assessed using Google's PageSpeed Insights to measure mobile usability. The score is returned out of 100, then scaled to a score out of 5 for a maximum of 5 points.

Media Presence

Media presence is calculated using the number of Twitter followers and Facebook fans that an app has. The number of fans and followers are added together, and each app is scored based on this overall number, compared with others in the category. The first 15 points are awarded for the combined number of followers and fans scaled against the category average, while the final 5 points are awarded for the combined number of followers and fans scaled against the top leaders in the category. These two scores are added together for a total out of 20 points.


Security scoring is calculated using answers from a vendor-completed survey. The questions in the survey are based on the Cloud Security Alliance self-assessment form as part of the Security, Trust & Assurance Registry. With 15 questions, each answer is assigned a point value based on vendor response, with additional points given for security certifications, for a maximum possible score of 20.

In the event of a tie, each data point is weighted for importance, with security taking precedent, followed by reviews, integrations, mobile apps, and media presence, respectively.

*All data points combining calculations for both ratings and reviews are calculated using a Bayesian estimate, which is a weighted average that includes the number of reviews and the rating of an app, benchmarked against others in the category.