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NetSuite logo
4.1
1.4K

The World’s Leading, Most Deployed Cloud ERP Solution

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    3.8
    Ease of use
    3.8
    Features
    4.1
    Customer support
    3.7
Pros and Cons from NetSuite users   
avatar
+15
The best part of the software is that you You can download data for any period that you desire. It provides with a very user-friendly dashboard and the ease of accounting is also there.
My advice for those scoping out Netsuite is seriously analyze your business requirements and then advocate the hell for them in the scoping or implementation phases.
It's ability to allow the user to customise the report by adding data field(s) which is great as we do not always need to go behind IT Professional asking for help.
Please do your research before you find yourself stuck in a contract with a bunch of misleading employees that won't even respond to your email or try to address your concerns.
The ability to customize just about anything your organization wants is rewarding. And if you are willing to spend, you can have your system fit your business processes like a glove.
I hate the reporting functionality, avoid it if I can. Might be that I don't really understand its uses.
We were fortunate enough to use a trained consultant to do the implementation and now we have a fantastic solution even through getting there was not smooth sailing.
Lack of direct integration to the PSA tool. We struggled with bringing all of the contract details into the PSA and associated project.
In all cases, the ability to customize to unique business needs, far beyond something like Quickbooks or Microsoft Dynamics, is fantastic.
And when you realise that a lot of what you are paying for is really very poor and that you have to buy additional software/SAAS to make up for it's shortcomings, it is even more expensive.
It makes certain things accounting wise very automated and easy. Integration features are amazing.
It still has the same old clunky "out of date" UI, very limited change is made in their annual updates - it remains very dated and Netsuite never address the key lack of functionality.
Software is very easy to use so suitable for all staff not just office based staff. Software is so powerful that you can use it for invoicing, customer support, CRM and Shopping carts.
The customer support is horrible. You can call your Account Executive and it takes days, weeks or months to get results.
I use it on a daily basis and its very useful for quick reports and billing. I find it very helpful when I have to raise a large number invoices at one go through the upload.
I am sometimes disappointed with the "out of the box" product, meaning there are some things that I would think are standard, but they end up costing more.
Really good for accounting and easy to use the basic features.
Perfect for Subscription and SaaS Model Businesses.
The best part of the software is that you You can download data for any period that you desire. It provides with a very user-friendly dashboard and the ease of accounting is also there.
My advice for those scoping out Netsuite is seriously analyze your business requirements and then advocate the hell for them in the scoping or implementation phases.
It's ability to allow the user to customise the report by adding data field(s) which is great as we do not always need to go behind IT Professional asking for help.
Please do your research before you find yourself stuck in a contract with a bunch of misleading employees that won't even respond to your email or try to address your concerns.
The ability to customize just about anything your organization wants is rewarding. And if you are willing to spend, you can have your system fit your business processes like a glove.
I hate the reporting functionality, avoid it if I can. Might be that I don't really understand its uses.
We were fortunate enough to use a trained consultant to do the implementation and now we have a fantastic solution even through getting there was not smooth sailing.
Lack of direct integration to the PSA tool. We struggled with bringing all of the contract details into the PSA and associated project.
In all cases, the ability to customize to unique business needs, far beyond something like Quickbooks or Microsoft Dynamics, is fantastic.
And when you realise that a lot of what you are paying for is really very poor and that you have to buy additional software/SAAS to make up for it's shortcomings, it is even more expensive.
It makes certain things accounting wise very automated and easy. Integration features are amazing.
It still has the same old clunky "out of date" UI, very limited change is made in their annual updates - it remains very dated and Netsuite never address the key lack of functionality.
Software is very easy to use so suitable for all staff not just office based staff. Software is so powerful that you can use it for invoicing, customer support, CRM and Shopping carts.
The customer support is horrible. You can call your Account Executive and it takes days, weeks or months to get results.
I use it on a daily basis and its very useful for quick reports and billing. I find it very helpful when I have to raise a large number invoices at one go through the upload.
I am sometimes disappointed with the "out of the box" product, meaning there are some things that I would think are standard, but they end up costing more.
Really good for accounting and easy to use the basic features.
Perfect for Subscription and SaaS Model Businesses.
The best part of the software is that you You can download data for any period that you desire. It provides with a very user-friendly dashboard and the ease of accounting is also there.
My advice for those scoping out Netsuite is seriously analyze your business requirements and then advocate the hell for them in the scoping or implementation phases.
It's ability to allow the user to customise the report by adding data field(s) which is great as we do not always need to go behind IT Professional asking for help.
Please do your research before you find yourself stuck in a contract with a bunch of misleading employees that won't even respond to your email or try to address your concerns.
The ability to customize just about anything your organization wants is rewarding. And if you are willing to spend, you can have your system fit your business processes like a glove.
I hate the reporting functionality, avoid it if I can. Might be that I don't really understand its uses.
We were fortunate enough to use a trained consultant to do the implementation and now we have a fantastic solution even through getting there was not smooth sailing.
Lack of direct integration to the PSA tool. We struggled with bringing all of the contract details into the PSA and associated project.
In all cases, the ability to customize to unique business needs, far beyond something like Quickbooks or Microsoft Dynamics, is fantastic.
And when you realise that a lot of what you are paying for is really very poor and that you have to buy additional software/SAAS to make up for it's shortcomings, it is even more expensive.
It makes certain things accounting wise very automated and easy. Integration features are amazing.
It still has the same old clunky "out of date" UI, very limited change is made in their annual updates - it remains very dated and Netsuite never address the key lack of functionality.
Software is very easy to use so suitable for all staff not just office based staff. Software is so powerful that you can use it for invoicing, customer support, CRM and Shopping carts.
The customer support is horrible. You can call your Account Executive and it takes days, weeks or months to get results.
I use it on a daily basis and its very useful for quick reports and billing. I find it very helpful when I have to raise a large number invoices at one go through the upload.
I am sometimes disappointed with the "out of the box" product, meaning there are some things that I would think are standard, but they end up costing more.
Really good for accounting and easy to use the basic features.
Perfect for Subscription and SaaS Model Businesses.
Workamajig logo
3.7
310

Project & workflow management for the creative industry

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    3.6
    Ease of use
    3.2
    Features
    3.7
    Customer support
    3.9
Pros and Cons from Workamajig users   
avatar
avatar
avatar
+15
We are a small company, but the system works well for us, and offers huge potential to grow as a company, a step in the right direction. Thank you to Workamajig and to the their amazing support team.
Single worst piece of software I have ever had and I’m embarrassed that I was one of the biggest advocates to move to it. Designed for shops the churn out tasks, not full service marketing agencies.
I frankly cannot think of a single type of project Workamajig couldn't be useful for. It great for handling huge amounts of data, sharing across platforms and automating workflow.
The product suffers from an inability to focus, and tries to be all things to all people. The interface is really clunky and not intuitive.
It performs lots of functions and integrates great with finance and allows seamless communication between team members.
Updating projects can be time consuming and human error with the interface has lead to scheduling errors.
No longer in flash, it is an elegant design that is easy to read. The customer support is good.
The updated version can be glitchy and doesn't automatically update to the current day. When entering tasks or time, it often has glitches and errors, or adds to the wrong fields.
Overall my experience with Workamajig has been good. It does what it says it does without any issues.
Moving meetings often causes errors, interface is confusing, does not integrate with google calendar.
It’s a great product that is frequently enhanced. It is absolutely essential to our department’s workflow.
The thought of using this to route content to a client is laughable because I would not subject my clients to this madness.
I found the platform relatively straightforward to work with, and found it easy to pull financials and other assets.
Had to do so many work arounds it’s practically useless. Eats about 30 mins a day and 3 hours at then end of each billing month.
Task Timers ARE THE BEST!!! You can bounce between timers as you work through your To Dos (just make sure you pause your current timer before switching tasks ;).
It is too hard to conceal cost rates from most users.
It work as a good way tho assigning tasks and designate jobs to people but it's a great way to communicate and needs improvement as far as its interface and layout.
The system worked for a long time in helping manage complex tasks, budgets, etc, but we ultimately are transition for something more MEDIA friendly.
We are a small company, but the system works well for us, and offers huge potential to grow as a company, a step in the right direction. Thank you to Workamajig and to the their amazing support team.
Single worst piece of software I have ever had and I’m embarrassed that I was one of the biggest advocates to move to it. Designed for shops the churn out tasks, not full service marketing agencies.
I frankly cannot think of a single type of project Workamajig couldn't be useful for. It great for handling huge amounts of data, sharing across platforms and automating workflow.
The product suffers from an inability to focus, and tries to be all things to all people. The interface is really clunky and not intuitive.
It performs lots of functions and integrates great with finance and allows seamless communication between team members.
Updating projects can be time consuming and human error with the interface has lead to scheduling errors.
No longer in flash, it is an elegant design that is easy to read. The customer support is good.
The updated version can be glitchy and doesn't automatically update to the current day. When entering tasks or time, it often has glitches and errors, or adds to the wrong fields.
Overall my experience with Workamajig has been good. It does what it says it does without any issues.
Moving meetings often causes errors, interface is confusing, does not integrate with google calendar.
It’s a great product that is frequently enhanced. It is absolutely essential to our department’s workflow.
The thought of using this to route content to a client is laughable because I would not subject my clients to this madness.
I found the platform relatively straightforward to work with, and found it easy to pull financials and other assets.
Had to do so many work arounds it’s practically useless. Eats about 30 mins a day and 3 hours at then end of each billing month.
Task Timers ARE THE BEST!!! You can bounce between timers as you work through your To Dos (just make sure you pause your current timer before switching tasks ;).
It is too hard to conceal cost rates from most users.
It work as a good way tho assigning tasks and designate jobs to people but it's a great way to communicate and needs improvement as far as its interface and layout.
The system worked for a long time in helping manage complex tasks, budgets, etc, but we ultimately are transition for something more MEDIA friendly.
We are a small company, but the system works well for us, and offers huge potential to grow as a company, a step in the right direction. Thank you to Workamajig and to the their amazing support team.
Single worst piece of software I have ever had and I’m embarrassed that I was one of the biggest advocates to move to it. Designed for shops the churn out tasks, not full service marketing agencies.
I frankly cannot think of a single type of project Workamajig couldn't be useful for. It great for handling huge amounts of data, sharing across platforms and automating workflow.
The product suffers from an inability to focus, and tries to be all things to all people. The interface is really clunky and not intuitive.
It performs lots of functions and integrates great with finance and allows seamless communication between team members.
Updating projects can be time consuming and human error with the interface has lead to scheduling errors.
No longer in flash, it is an elegant design that is easy to read. The customer support is good.
The updated version can be glitchy and doesn't automatically update to the current day. When entering tasks or time, it often has glitches and errors, or adds to the wrong fields.
Overall my experience with Workamajig has been good. It does what it says it does without any issues.
Moving meetings often causes errors, interface is confusing, does not integrate with google calendar.
It’s a great product that is frequently enhanced. It is absolutely essential to our department’s workflow.
The thought of using this to route content to a client is laughable because I would not subject my clients to this madness.
I found the platform relatively straightforward to work with, and found it easy to pull financials and other assets.
Had to do so many work arounds it’s practically useless. Eats about 30 mins a day and 3 hours at then end of each billing month.
Task Timers ARE THE BEST!!! You can bounce between timers as you work through your To Dos (just make sure you pause your current timer before switching tasks ;).
It is too hard to conceal cost rates from most users.
It work as a good way tho assigning tasks and designate jobs to people but it's a great way to communicate and needs improvement as far as its interface and layout.
The system worked for a long time in helping manage complex tasks, budgets, etc, but we ultimately are transition for something more MEDIA friendly.
Dynamics 365 Business Central logo
4.0
155

Enterprise resource planning for SMBs, formerly Dynamics NAV

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    3.5
    Ease of use
    3.6
    Features
    3.9
    Customer support
    3.6
Pros and Cons from Dynamics 365 Business Central users   
avatar
avatar
+15
We can provide better customer service because everybody finds their needed information faster and more secure. That is a big advantage for all.
Otherwise implementation will fail and management will blame systems in front of business owners.
Information access & transactional traceability is quite useful in improving business operations & its growth. The price of this software is also reasonable & its CRM application is phenomenal.
Nothing that I can think of as far as dislikes. Microsoft tends to put out easy-to-use products that require very little to no training to use.
I like that we are able to have all of our stages in one program. From our quotes to our invoices, we can keep track of the progress of each transaction.
It could take a while to learn how to use it. There are so many different ways to do things that it can become confusing at first.
The thing i like is that the interface is easy to use. The setup requirements are better than the normal setup ideals.
It is counter intuitive to navigate. When I submit time I have to go back out and create a new timesheet and manually transfer lines over and have the exact number of lines, no more no less.
Seamless integration with your Application and power platforms. Save Paper by using Microsoft Dynamics 365 Business central in your business.
The inability to generate certain reports (you have to set them up yourself) which can be VERY time consuming.
I like being able to copy lines from previous weeks. The ability to store project codes is convenient.
Software times you out after a few minutes and does not autosave. Information fields do no flow properly between functions.
Another good feature is that it can be customized to accommodate the user needs. It is also compatible with Microsoft Excel such that one can export and import data between the two.
Payment Allocation and lack of link to UK banksLack of Integrated add-ons - say Payroll.
According my experience I recommend this for small scale and medium scale business entities and not for the large scale entities.
I use it daily to send invoices, correct price errors, correct PO numbers.
The program is very easy to learn and use for sales team, customer service team, accountants and warehouse team.
Easy to use and makes analyzing data and pulling reports a breeze.
We can provide better customer service because everybody finds their needed information faster and more secure. That is a big advantage for all.
Otherwise implementation will fail and management will blame systems in front of business owners.
Information access & transactional traceability is quite useful in improving business operations & its growth. The price of this software is also reasonable & its CRM application is phenomenal.
Nothing that I can think of as far as dislikes. Microsoft tends to put out easy-to-use products that require very little to no training to use.
I like that we are able to have all of our stages in one program. From our quotes to our invoices, we can keep track of the progress of each transaction.
It could take a while to learn how to use it. There are so many different ways to do things that it can become confusing at first.
The thing i like is that the interface is easy to use. The setup requirements are better than the normal setup ideals.
It is counter intuitive to navigate. When I submit time I have to go back out and create a new timesheet and manually transfer lines over and have the exact number of lines, no more no less.
Seamless integration with your Application and power platforms. Save Paper by using Microsoft Dynamics 365 Business central in your business.
The inability to generate certain reports (you have to set them up yourself) which can be VERY time consuming.
I like being able to copy lines from previous weeks. The ability to store project codes is convenient.
Software times you out after a few minutes and does not autosave. Information fields do no flow properly between functions.
Another good feature is that it can be customized to accommodate the user needs. It is also compatible with Microsoft Excel such that one can export and import data between the two.
Payment Allocation and lack of link to UK banksLack of Integrated add-ons - say Payroll.
According my experience I recommend this for small scale and medium scale business entities and not for the large scale entities.
I use it daily to send invoices, correct price errors, correct PO numbers.
The program is very easy to learn and use for sales team, customer service team, accountants and warehouse team.
Easy to use and makes analyzing data and pulling reports a breeze.
We can provide better customer service because everybody finds their needed information faster and more secure. That is a big advantage for all.
Otherwise implementation will fail and management will blame systems in front of business owners.
Information access & transactional traceability is quite useful in improving business operations & its growth. The price of this software is also reasonable & its CRM application is phenomenal.
Nothing that I can think of as far as dislikes. Microsoft tends to put out easy-to-use products that require very little to no training to use.
I like that we are able to have all of our stages in one program. From our quotes to our invoices, we can keep track of the progress of each transaction.
It could take a while to learn how to use it. There are so many different ways to do things that it can become confusing at first.
The thing i like is that the interface is easy to use. The setup requirements are better than the normal setup ideals.
It is counter intuitive to navigate. When I submit time I have to go back out and create a new timesheet and manually transfer lines over and have the exact number of lines, no more no less.
Seamless integration with your Application and power platforms. Save Paper by using Microsoft Dynamics 365 Business central in your business.
The inability to generate certain reports (you have to set them up yourself) which can be VERY time consuming.
I like being able to copy lines from previous weeks. The ability to store project codes is convenient.
Software times you out after a few minutes and does not autosave. Information fields do no flow properly between functions.
Another good feature is that it can be customized to accommodate the user needs. It is also compatible with Microsoft Excel such that one can export and import data between the two.
Payment Allocation and lack of link to UK banksLack of Integrated add-ons - say Payroll.
According my experience I recommend this for small scale and medium scale business entities and not for the large scale entities.
I use it daily to send invoices, correct price errors, correct PO numbers.
The program is very easy to learn and use for sales team, customer service team, accountants and warehouse team.
Easy to use and makes analyzing data and pulling reports a breeze.
Professional Services Cloud logo
4.0
55

Certinia PS Cloud

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    3.8
    Ease of use
    3.8
    Features
    4.0
    Customer support
    3.9
Pros and Cons from Professional Services Cloud users   
avatar
+14
I love that the UI is so intuitive and easy to navigate. Their support team is the best and I love the reports that this software is able to produce.
The system consistently slows down after a few days/weeks/months. Sometimes this is due to a FinancialForce upgrade, and sometimes it has been due to bad code written for us by our FF consultant.
If you have employees and you want to increase performance, this solution is complete. HR departments will thank you, you will save time and headaches.
Subject to user error, so train employees diligently.
Great future vision product, it has more than I need to manage my team, recruit and track people, leave, benefits, compensation, performance and more. Even better I LOVE the Social Collaboration tool.
Customer service, financial force has a serious lack of empathy towards thier clients.
I am a very visual person, and since I don't have a background in finance, its great to have beautiful graphics that convey in a much efficient manner the status of the report.
This isn't the case sometimes. You can delete the lines off the invoice, but then it becomes hard to see which lines have been invoiced and which haven't.
We have been doing for the last 5 months our invoices, collections and the month-end-close with this accounting software and we are pretty happy with everything.
The correct way to do it is to select the resource and then click 'Hold. There is another way to do it where one can go to the empty Resource field and populate it.
There is also an inventory functionality that can assist with inventory management. We don't use this function but I've seen the capability and it's also fantastic.
If you are a Salesforce user this is an excellent integrated solution.
Very positive experience with an excellent customer service team that seems to be always available.
Excellent analysis tools and integration with Excel supports our multiple reporting and wider organisational needs.
Easy to use, found software very intuitive, price point inside needs, integration capable with salesforce.
Features - the functionality offered in PS Cloud is vast and comprehensive. From project automations to staffing to revenue recognition, it is a complete tool for managing professional services.
Dimensions Feature allows the level of reporting we need to comply with multi-country/currency/project/phase/donor requirements. Very easy to use and to train others to use.
I love that the UI is so intuitive and easy to navigate. Their support team is the best and I love the reports that this software is able to produce.
The system consistently slows down after a few days/weeks/months. Sometimes this is due to a FinancialForce upgrade, and sometimes it has been due to bad code written for us by our FF consultant.
If you have employees and you want to increase performance, this solution is complete. HR departments will thank you, you will save time and headaches.
Subject to user error, so train employees diligently.
Great future vision product, it has more than I need to manage my team, recruit and track people, leave, benefits, compensation, performance and more. Even better I LOVE the Social Collaboration tool.
Customer service, financial force has a serious lack of empathy towards thier clients.
I am a very visual person, and since I don't have a background in finance, its great to have beautiful graphics that convey in a much efficient manner the status of the report.
This isn't the case sometimes. You can delete the lines off the invoice, but then it becomes hard to see which lines have been invoiced and which haven't.
We have been doing for the last 5 months our invoices, collections and the month-end-close with this accounting software and we are pretty happy with everything.
The correct way to do it is to select the resource and then click 'Hold. There is another way to do it where one can go to the empty Resource field and populate it.
There is also an inventory functionality that can assist with inventory management. We don't use this function but I've seen the capability and it's also fantastic.
If you are a Salesforce user this is an excellent integrated solution.
Very positive experience with an excellent customer service team that seems to be always available.
Excellent analysis tools and integration with Excel supports our multiple reporting and wider organisational needs.
Easy to use, found software very intuitive, price point inside needs, integration capable with salesforce.
Features - the functionality offered in PS Cloud is vast and comprehensive. From project automations to staffing to revenue recognition, it is a complete tool for managing professional services.
Dimensions Feature allows the level of reporting we need to comply with multi-country/currency/project/phase/donor requirements. Very easy to use and to train others to use.
I love that the UI is so intuitive and easy to navigate. Their support team is the best and I love the reports that this software is able to produce.
The system consistently slows down after a few days/weeks/months. Sometimes this is due to a FinancialForce upgrade, and sometimes it has been due to bad code written for us by our FF consultant.
If you have employees and you want to increase performance, this solution is complete. HR departments will thank you, you will save time and headaches.
Subject to user error, so train employees diligently.
Great future vision product, it has more than I need to manage my team, recruit and track people, leave, benefits, compensation, performance and more. Even better I LOVE the Social Collaboration tool.
Customer service, financial force has a serious lack of empathy towards thier clients.
I am a very visual person, and since I don't have a background in finance, its great to have beautiful graphics that convey in a much efficient manner the status of the report.
This isn't the case sometimes. You can delete the lines off the invoice, but then it becomes hard to see which lines have been invoiced and which haven't.
We have been doing for the last 5 months our invoices, collections and the month-end-close with this accounting software and we are pretty happy with everything.
The correct way to do it is to select the resource and then click 'Hold. There is another way to do it where one can go to the empty Resource field and populate it.
There is also an inventory functionality that can assist with inventory management. We don't use this function but I've seen the capability and it's also fantastic.
If you are a Salesforce user this is an excellent integrated solution.
Very positive experience with an excellent customer service team that seems to be always available.
Excellent analysis tools and integration with Excel supports our multiple reporting and wider organisational needs.
Easy to use, found software very intuitive, price point inside needs, integration capable with salesforce.
Features - the functionality offered in PS Cloud is vast and comprehensive. From project automations to staffing to revenue recognition, it is a complete tool for managing professional services.
Dimensions Feature allows the level of reporting we need to comply with multi-country/currency/project/phase/donor requirements. Very easy to use and to train others to use.
Ormandy logo
4.7
11

Operations Management Software Solutions

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.7
    Ease of use
    4.2
    Features
    4.3
    Customer support
    4.6
Pros and Cons from Ormandy users   
+11
Once you take the time to learn and ask questions, it's awesome. Not only to help you make money and see your profit margins, but view reports, see where you are at in sales and as a company, etc.
History tells a different side of the story; its just confusing for even our purchasing expert. You have to really search to see if something is on an Open PO, if it has been ordered or not.
Your inside support team is AMAZING and responsive. Thanks to them it's easier to use, run reports with money due that I have to run reports on, etc.
The invoices are not locked down so no changes occur after they are processed.
Also, it is easy to make adjustments or changes to make the system better; be it an address, name, inventory item description. Technical Support is great to help us as we have learned along the way.
Expensive for us to buy more users, only drawback I can think of. Have to contact the office daily to kick someone offline.
Just started using the assemblies module and received great help learning how to set it up. Will really help on Sales orders.
FrontLine's reccomendation of a single cut from the old to the new (rather than a phased approach) was a daunting task to say the least.
We know that Tech Support is available to us any day, with any issue, and that is a great feeling. We also like how we can tell who made changes thru the Log.
As our company continues to grow, we feel very fortunate to have found both an ERP and a company like Ormandy to help us get where we need to go.
Have been using Frontline since Jan 2015. Have been very pleased overall.
Reports, Ease of use, Flexibility, Support everything.
We were able to pull over our records from Quickbooks into Frontline. We have been able to set up reports that have eased our workload that was time consuming and cumbersome in Quickbooks.
The functionality was never quite what we needed and support was lacking. That all changed when we found Ormandy and their Frontline product.
Once you take the time to learn and ask questions, it's awesome. Not only to help you make money and see your profit margins, but view reports, see where you are at in sales and as a company, etc.
History tells a different side of the story; its just confusing for even our purchasing expert. You have to really search to see if something is on an Open PO, if it has been ordered or not.
Your inside support team is AMAZING and responsive. Thanks to them it's easier to use, run reports with money due that I have to run reports on, etc.
The invoices are not locked down so no changes occur after they are processed.
Also, it is easy to make adjustments or changes to make the system better; be it an address, name, inventory item description. Technical Support is great to help us as we have learned along the way.
Expensive for us to buy more users, only drawback I can think of. Have to contact the office daily to kick someone offline.
Just started using the assemblies module and received great help learning how to set it up. Will really help on Sales orders.
FrontLine's reccomendation of a single cut from the old to the new (rather than a phased approach) was a daunting task to say the least.
We know that Tech Support is available to us any day, with any issue, and that is a great feeling. We also like how we can tell who made changes thru the Log.
As our company continues to grow, we feel very fortunate to have found both an ERP and a company like Ormandy to help us get where we need to go.
Have been using Frontline since Jan 2015. Have been very pleased overall.
Reports, Ease of use, Flexibility, Support everything.
We were able to pull over our records from Quickbooks into Frontline. We have been able to set up reports that have eased our workload that was time consuming and cumbersome in Quickbooks.
The functionality was never quite what we needed and support was lacking. That all changed when we found Ormandy and their Frontline product.
Once you take the time to learn and ask questions, it's awesome. Not only to help you make money and see your profit margins, but view reports, see where you are at in sales and as a company, etc.
History tells a different side of the story; its just confusing for even our purchasing expert. You have to really search to see if something is on an Open PO, if it has been ordered or not.
Your inside support team is AMAZING and responsive. Thanks to them it's easier to use, run reports with money due that I have to run reports on, etc.
The invoices are not locked down so no changes occur after they are processed.
Also, it is easy to make adjustments or changes to make the system better; be it an address, name, inventory item description. Technical Support is great to help us as we have learned along the way.
Expensive for us to buy more users, only drawback I can think of. Have to contact the office daily to kick someone offline.
Just started using the assemblies module and received great help learning how to set it up. Will really help on Sales orders.
FrontLine's reccomendation of a single cut from the old to the new (rather than a phased approach) was a daunting task to say the least.
We know that Tech Support is available to us any day, with any issue, and that is a great feeling. We also like how we can tell who made changes thru the Log.
As our company continues to grow, we feel very fortunate to have found both an ERP and a company like Ormandy to help us get where we need to go.
Have been using Frontline since Jan 2015. Have been very pleased overall.
Reports, Ease of use, Flexibility, Support everything.
We were able to pull over our records from Quickbooks into Frontline. We have been able to set up reports that have eased our workload that was time consuming and cumbersome in Quickbooks.
The functionality was never quite what we needed and support was lacking. That all changed when we found Ormandy and their Frontline product.
D-Tools System Integrator (SI) logo
4.4
5

System Integration Software

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.0
    Ease of use
    3.6
    Features
    4.2
    Customer support
    3.5
Pros and Cons from D-Tools System Integrator (SI) users   
No pros & cons found
Infor Cloud ERP logo
3.7
6

Smart. Preconfigured. Modern.

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    2.3
    Ease of use
    2.6
    Features
    2.8
    Customer support
    3.0
Pros and Cons from Infor Cloud ERP users   
No pros & cons found