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Confluence logo
4.5
3.3K

Create, organize, and discuss work with your team

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.3
    Ease of use
    4.2
    Features
    4.3
    Customer support
    4.3
Pros and Cons from Confluence users   
avatar
avatar
avatar
+15
This tool is an excellent knowledge base. This is the primary use for it that we have, and it does it perfectly.
Sometimes I have difficulties with formatting some of the tables as it is frustrating when it does not follow what you want it to do and it takes a while to correct the mistake.
It is a great great tool for creating documents like PRDs and Information Documents of Projects and then sharing with team members to view and collaborate.
Searching was severely handicapped, and no linking of documents was really feasible. There was also poor management of permissions.
Confluence is reliable and offers a good set of functionalities and features, the capacity to organize and edit documentation online is great.
Performance over the last 6 months has degraded and it's now really slow. The over-arching user management is really confused.
The ability for more than one person to edit a document at the same time is awesome. Being able to drag and drop the order/hierarchy of pages and nested pages is great too.
Creating a new page on Confluence can be difficult. The formats that are available for the pages are confusing.
Confluence brings all the things you love about markdown and expands on them into a great product that can also jump into the service desk market too.
Very reliable and robust, user friendly, and easy to use, I have it as a database resource and note taking records.
The best documentation and knowledge base solution available. Perfect integration with Trello and Jira.
I love how well is integrated with the Jira ecosystem and their UX and easy to use. It's better for organizing files than other competitors.
And Best part it is Atlassian product so it has great integration with JIRA.
Confluence is a nice suit of application. I like that you can work with several application in the same environment.
Confluence is super easy to use, and the provided templates are truly useful and cover many common uses out of the box.
I've used Confluence (as a cloud solution - since on-premises licensing costs are significant) for a number of years and overall this is a great tool to use as a central point of information.
I think that Confluene is very useful and worth the time and investment.
Customer service is always available and is super helpful.
This tool is an excellent knowledge base. This is the primary use for it that we have, and it does it perfectly.
Sometimes I have difficulties with formatting some of the tables as it is frustrating when it does not follow what you want it to do and it takes a while to correct the mistake.
It is a great great tool for creating documents like PRDs and Information Documents of Projects and then sharing with team members to view and collaborate.
Searching was severely handicapped, and no linking of documents was really feasible. There was also poor management of permissions.
Confluence is reliable and offers a good set of functionalities and features, the capacity to organize and edit documentation online is great.
Performance over the last 6 months has degraded and it's now really slow. The over-arching user management is really confused.
The ability for more than one person to edit a document at the same time is awesome. Being able to drag and drop the order/hierarchy of pages and nested pages is great too.
Creating a new page on Confluence can be difficult. The formats that are available for the pages are confusing.
Confluence brings all the things you love about markdown and expands on them into a great product that can also jump into the service desk market too.
Very reliable and robust, user friendly, and easy to use, I have it as a database resource and note taking records.
The best documentation and knowledge base solution available. Perfect integration with Trello and Jira.
I love how well is integrated with the Jira ecosystem and their UX and easy to use. It's better for organizing files than other competitors.
And Best part it is Atlassian product so it has great integration with JIRA.
Confluence is a nice suit of application. I like that you can work with several application in the same environment.
Confluence is super easy to use, and the provided templates are truly useful and cover many common uses out of the box.
I've used Confluence (as a cloud solution - since on-premises licensing costs are significant) for a number of years and overall this is a great tool to use as a central point of information.
I think that Confluene is very useful and worth the time and investment.
Customer service is always available and is super helpful.
This tool is an excellent knowledge base. This is the primary use for it that we have, and it does it perfectly.
Sometimes I have difficulties with formatting some of the tables as it is frustrating when it does not follow what you want it to do and it takes a while to correct the mistake.
It is a great great tool for creating documents like PRDs and Information Documents of Projects and then sharing with team members to view and collaborate.
Searching was severely handicapped, and no linking of documents was really feasible. There was also poor management of permissions.
Confluence is reliable and offers a good set of functionalities and features, the capacity to organize and edit documentation online is great.
Performance over the last 6 months has degraded and it's now really slow. The over-arching user management is really confused.
The ability for more than one person to edit a document at the same time is awesome. Being able to drag and drop the order/hierarchy of pages and nested pages is great too.
Creating a new page on Confluence can be difficult. The formats that are available for the pages are confusing.
Confluence brings all the things you love about markdown and expands on them into a great product that can also jump into the service desk market too.
Very reliable and robust, user friendly, and easy to use, I have it as a database resource and note taking records.
The best documentation and knowledge base solution available. Perfect integration with Trello and Jira.
I love how well is integrated with the Jira ecosystem and their UX and easy to use. It's better for organizing files than other competitors.
And Best part it is Atlassian product so it has great integration with JIRA.
Confluence is a nice suit of application. I like that you can work with several application in the same environment.
Confluence is super easy to use, and the provided templates are truly useful and cover many common uses out of the box.
I've used Confluence (as a cloud solution - since on-premises licensing costs are significant) for a number of years and overall this is a great tool to use as a central point of information.
I think that Confluene is very useful and worth the time and investment.
Customer service is always available and is super helpful.
Jira logo
4.4
13.9K

Project & Issue Tracking Software - See why we're #1!

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.3
    Ease of use
    4.0
    Features
    4.4
    Customer support
    4.2
Pros and Cons from Jira users   
avatar
avatar
avatar
+15
The features of Jira are very useful, help track multiple projects with ease. Helps a ton in collaborating with other team members efficiently.
It has limited number of software integrations. Error notifications can be annoying sometimes.
Jira is pretty straight forward. Once you get used to how to set up a Jira, and subscribe to notifications it works on auto-pilot helps to get track of complex issues, resolution and monitor progress.
If you accidentally click on the wrong name, the submitter gets a notification when it is assigned, and then another notification when you fix this by assigning it to the correct name.
Slack integration is super useful and the ability to write JQL and integrating with Google sheet is immensely useful.
Sometimes Jira does not work for some time and that makes it hard to track work. It has server problems often.
It is so easy to get started with Jira. They have awesome integrations into other atlassian products as well (we were using Trello before) so switching to Jira was almost seamless.
Some of the staff have had trouble understanding how to use and onboard the system. It could definitely be more intuitive- training staff on the system has been a bit of a struggle.
Atlassian is known for making good products with good value for money, and Jira is part of this good suite.
The fluidness of the software while using it is the best thing. The interface and ease of use is very high quality.
Option to picture of any size and re-size it is fantastic, also option to attach documents in your comment or tag people to increase visibility is great.
The software offers excellent reports, customizable dashboards, a great interface to track tasks, and is very useful to module the development.
Amazing tool, especially when I have any kind of issue with IT or have to submit a request to my employer. I always get automated responses and the user interface is pretty easy to get around.
Although the standard fields are great, you can also create your own to fine tune your processes. Workflows are also highly customizable, giving the user-base great flexibility on how work is set up.
It provides great reporting, due to which I can evaluate our progress. It has save my time and my energy to carry out our task more effectively by keeping everyone collaborated.
We use Jira for IT help desk support, miscellaneous administrative and clerical support, staying focused on engineering and resource planning. We've gained several benefits.
I used to collect information on engineering tickets to do accounting allocations of costs by project but our other teams were very happy to use it to track the progress of projects.
It also integrates very well with other related apps such as Atlassian and Confluence, both of which are extremely useful when creating a full-featured help desk solution.
The features of Jira are very useful, help track multiple projects with ease. Helps a ton in collaborating with other team members efficiently.
It has limited number of software integrations. Error notifications can be annoying sometimes.
Jira is pretty straight forward. Once you get used to how to set up a Jira, and subscribe to notifications it works on auto-pilot helps to get track of complex issues, resolution and monitor progress.
If you accidentally click on the wrong name, the submitter gets a notification when it is assigned, and then another notification when you fix this by assigning it to the correct name.
Slack integration is super useful and the ability to write JQL and integrating with Google sheet is immensely useful.
Sometimes Jira does not work for some time and that makes it hard to track work. It has server problems often.
It is so easy to get started with Jira. They have awesome integrations into other atlassian products as well (we were using Trello before) so switching to Jira was almost seamless.
Some of the staff have had trouble understanding how to use and onboard the system. It could definitely be more intuitive- training staff on the system has been a bit of a struggle.
Atlassian is known for making good products with good value for money, and Jira is part of this good suite.
The fluidness of the software while using it is the best thing. The interface and ease of use is very high quality.
Option to picture of any size and re-size it is fantastic, also option to attach documents in your comment or tag people to increase visibility is great.
The software offers excellent reports, customizable dashboards, a great interface to track tasks, and is very useful to module the development.
Amazing tool, especially when I have any kind of issue with IT or have to submit a request to my employer. I always get automated responses and the user interface is pretty easy to get around.
Although the standard fields are great, you can also create your own to fine tune your processes. Workflows are also highly customizable, giving the user-base great flexibility on how work is set up.
It provides great reporting, due to which I can evaluate our progress. It has save my time and my energy to carry out our task more effectively by keeping everyone collaborated.
We use Jira for IT help desk support, miscellaneous administrative and clerical support, staying focused on engineering and resource planning. We've gained several benefits.
I used to collect information on engineering tickets to do accounting allocations of costs by project but our other teams were very happy to use it to track the progress of projects.
It also integrates very well with other related apps such as Atlassian and Confluence, both of which are extremely useful when creating a full-featured help desk solution.
The features of Jira are very useful, help track multiple projects with ease. Helps a ton in collaborating with other team members efficiently.
It has limited number of software integrations. Error notifications can be annoying sometimes.
Jira is pretty straight forward. Once you get used to how to set up a Jira, and subscribe to notifications it works on auto-pilot helps to get track of complex issues, resolution and monitor progress.
If you accidentally click on the wrong name, the submitter gets a notification when it is assigned, and then another notification when you fix this by assigning it to the correct name.
Slack integration is super useful and the ability to write JQL and integrating with Google sheet is immensely useful.
Sometimes Jira does not work for some time and that makes it hard to track work. It has server problems often.
It is so easy to get started with Jira. They have awesome integrations into other atlassian products as well (we were using Trello before) so switching to Jira was almost seamless.
Some of the staff have had trouble understanding how to use and onboard the system. It could definitely be more intuitive- training staff on the system has been a bit of a struggle.
Atlassian is known for making good products with good value for money, and Jira is part of this good suite.
The fluidness of the software while using it is the best thing. The interface and ease of use is very high quality.
Option to picture of any size and re-size it is fantastic, also option to attach documents in your comment or tag people to increase visibility is great.
The software offers excellent reports, customizable dashboards, a great interface to track tasks, and is very useful to module the development.
Amazing tool, especially when I have any kind of issue with IT or have to submit a request to my employer. I always get automated responses and the user interface is pretty easy to get around.
Although the standard fields are great, you can also create your own to fine tune your processes. Workflows are also highly customizable, giving the user-base great flexibility on how work is set up.
It provides great reporting, due to which I can evaluate our progress. It has save my time and my energy to carry out our task more effectively by keeping everyone collaborated.
We use Jira for IT help desk support, miscellaneous administrative and clerical support, staying focused on engineering and resource planning. We've gained several benefits.
I used to collect information on engineering tickets to do accounting allocations of costs by project but our other teams were very happy to use it to track the progress of projects.
It also integrates very well with other related apps such as Atlassian and Confluence, both of which are extremely useful when creating a full-featured help desk solution.