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The features of Jira are very useful, help track multiple projects with ease. Helps a ton in collaborating with other team members efficiently.
It has limited number of software integrations. Error notifications can be annoying sometimes.
Jira is pretty straight forward. Once you get used to how to set up a Jira, and subscribe to notifications it works on auto-pilot helps to get track of complex issues, resolution and monitor progress.
If you accidentally click on the wrong name, the submitter gets a notification when it is assigned, and then another notification when you fix this by assigning it to the correct name.
Slack integration is super useful and the ability to write JQL and integrating with Google sheet is immensely useful.
Sometimes Jira does not work for some time and that makes it hard to track work. It has server problems often.
It is so easy to get started with Jira. They have awesome integrations into other atlassian products as well (we were using Trello before) so switching to Jira was almost seamless.
Some of the staff have had trouble understanding how to use and onboard the system. It could definitely be more intuitive- training staff on the system has been a bit of a struggle.
Atlassian is known for making good products with good value for money, and Jira is part of this good suite.
The fluidness of the software while using it is the best thing. The interface and ease of use is very high quality.
Option to picture of any size and re-size it is fantastic, also option to attach documents in your comment or tag people to increase visibility is great.
The software offers excellent reports, customizable dashboards, a great interface to track tasks, and is very useful to module the development.
Amazing tool, especially when I have any kind of issue with IT or have to submit a request to my employer. I always get automated responses and the user interface is pretty easy to get around.
Although the standard fields are great, you can also create your own to fine tune your processes. Workflows are also highly customizable, giving the user-base great flexibility on how work is set up.
It provides great reporting, due to which I can evaluate our progress. It has save my time and my energy to carry out our task more effectively by keeping everyone collaborated.
We use Jira for IT help desk support, miscellaneous administrative and clerical support, staying focused on engineering and resource planning. We've gained several benefits.
I used to collect information on engineering tickets to do accounting allocations of costs by project but our other teams were very happy to use it to track the progress of projects.
It also integrates very well with other related apps such as Atlassian and Confluence, both of which are extremely useful when creating a full-featured help desk solution.
The features of Jira are very useful, help track multiple projects with ease. Helps a ton in collaborating with other team members efficiently.
It has limited number of software integrations. Error notifications can be annoying sometimes.
Jira is pretty straight forward. Once you get used to how to set up a Jira, and subscribe to notifications it works on auto-pilot helps to get track of complex issues, resolution and monitor progress.
If you accidentally click on the wrong name, the submitter gets a notification when it is assigned, and then another notification when you fix this by assigning it to the correct name.
Slack integration is super useful and the ability to write JQL and integrating with Google sheet is immensely useful.
Sometimes Jira does not work for some time and that makes it hard to track work. It has server problems often.
It is so easy to get started with Jira. They have awesome integrations into other atlassian products as well (we were using Trello before) so switching to Jira was almost seamless.
Some of the staff have had trouble understanding how to use and onboard the system. It could definitely be more intuitive- training staff on the system has been a bit of a struggle.
Atlassian is known for making good products with good value for money, and Jira is part of this good suite.
The fluidness of the software while using it is the best thing. The interface and ease of use is very high quality.
Option to picture of any size and re-size it is fantastic, also option to attach documents in your comment or tag people to increase visibility is great.
The software offers excellent reports, customizable dashboards, a great interface to track tasks, and is very useful to module the development.
Amazing tool, especially when I have any kind of issue with IT or have to submit a request to my employer. I always get automated responses and the user interface is pretty easy to get around.
Although the standard fields are great, you can also create your own to fine tune your processes. Workflows are also highly customizable, giving the user-base great flexibility on how work is set up.
It provides great reporting, due to which I can evaluate our progress. It has save my time and my energy to carry out our task more effectively by keeping everyone collaborated.
We use Jira for IT help desk support, miscellaneous administrative and clerical support, staying focused on engineering and resource planning. We've gained several benefits.
I used to collect information on engineering tickets to do accounting allocations of costs by project but our other teams were very happy to use it to track the progress of projects.
It also integrates very well with other related apps such as Atlassian and Confluence, both of which are extremely useful when creating a full-featured help desk solution.
The features of Jira are very useful, help track multiple projects with ease. Helps a ton in collaborating with other team members efficiently.
It has limited number of software integrations. Error notifications can be annoying sometimes.
Jira is pretty straight forward. Once you get used to how to set up a Jira, and subscribe to notifications it works on auto-pilot helps to get track of complex issues, resolution and monitor progress.
If you accidentally click on the wrong name, the submitter gets a notification when it is assigned, and then another notification when you fix this by assigning it to the correct name.
Slack integration is super useful and the ability to write JQL and integrating with Google sheet is immensely useful.
Sometimes Jira does not work for some time and that makes it hard to track work. It has server problems often.
It is so easy to get started with Jira. They have awesome integrations into other atlassian products as well (we were using Trello before) so switching to Jira was almost seamless.
Some of the staff have had trouble understanding how to use and onboard the system. It could definitely be more intuitive- training staff on the system has been a bit of a struggle.
Atlassian is known for making good products with good value for money, and Jira is part of this good suite.
The fluidness of the software while using it is the best thing. The interface and ease of use is very high quality.
Option to picture of any size and re-size it is fantastic, also option to attach documents in your comment or tag people to increase visibility is great.
The software offers excellent reports, customizable dashboards, a great interface to track tasks, and is very useful to module the development.
Amazing tool, especially when I have any kind of issue with IT or have to submit a request to my employer. I always get automated responses and the user interface is pretty easy to get around.
Although the standard fields are great, you can also create your own to fine tune your processes. Workflows are also highly customizable, giving the user-base great flexibility on how work is set up.
It provides great reporting, due to which I can evaluate our progress. It has save my time and my energy to carry out our task more effectively by keeping everyone collaborated.
We use Jira for IT help desk support, miscellaneous administrative and clerical support, staying focused on engineering and resource planning. We've gained several benefits.
I used to collect information on engineering tickets to do accounting allocations of costs by project but our other teams were very happy to use it to track the progress of projects.
It also integrates very well with other related apps such as Atlassian and Confluence, both of which are extremely useful when creating a full-featured help desk solution.
I was very impressed on how much softwares you can download for this. They are very useful everywhere.
The only downside I found in git was that it had two levels of dependency support, the first two of which were very strict and the third one was very vague: most people are unaware of it.
One of the best things I personally love about it is CI/CD. I will definitely encourage you to use it regardless of how you are working - as a team or an individual.
Github downtime is always a pain to developers. A bad merge is very difficult to revert.
Their search is fast and easy to find open source projects that are well coded. The Github actions for free is nice to have and all the extras you get for free are amazing.
It can be somewhat overwhelming and intimidating when you start using it. It appears much more difficult than it actually is.
Incredibly intuitive, great features, great network effects, great education available, user friendly.
The only bad thing that I can consider, is the only moment in years that the website went down for some minutes, but then, it came back and I could go back to work.
GitHub is a great way to manage a version control system and to collaborate on the same code. There are many advantages of GitHub like the seamless web based UI to manage Git repository.
Integration With Other Platforms is seamless, collaboration is very good and pull requests are nice to have.
It's so important knowing what's going on and these notifications are perfect. It's really secure and the code review process is seamless with GitHub.
I'm very satisfied with GitHub and the ease with which I can work with different branches and versions of code. Github is really great for code maintainability and reusability.
Even though you will never need it, the customer support is super responsive even if you are the free tier. Undoubtedly the best platform in its category.
The ability to manage your code with your team is great and it doesn't cost anything. Their new Windows app has been great to use and the UI is clean and easy.
What I like most about this platform, is the nice accessibility, where I can build my project, with a very intuitive user interface.
The best part of Github is that it is wildly popular. Other than that it has inculcated an open source in the whole dev community.
GitHub is a huge, active community that can help you solve your problems. Its desktop app is great and is integrated into most IDEs and code editors.
I also love the Package Registry service which fast, reliable, quick to set up and use, and has a fair pricing plan.
I was very impressed on how much softwares you can download for this. They are very useful everywhere.
The only downside I found in git was that it had two levels of dependency support, the first two of which were very strict and the third one was very vague: most people are unaware of it.
One of the best things I personally love about it is CI/CD. I will definitely encourage you to use it regardless of how you are working - as a team or an individual.
Github downtime is always a pain to developers. A bad merge is very difficult to revert.
Their search is fast and easy to find open source projects that are well coded. The Github actions for free is nice to have and all the extras you get for free are amazing.
It can be somewhat overwhelming and intimidating when you start using it. It appears much more difficult than it actually is.
Incredibly intuitive, great features, great network effects, great education available, user friendly.
The only bad thing that I can consider, is the only moment in years that the website went down for some minutes, but then, it came back and I could go back to work.
GitHub is a great way to manage a version control system and to collaborate on the same code. There are many advantages of GitHub like the seamless web based UI to manage Git repository.
Integration With Other Platforms is seamless, collaboration is very good and pull requests are nice to have.
It's so important knowing what's going on and these notifications are perfect. It's really secure and the code review process is seamless with GitHub.
I'm very satisfied with GitHub and the ease with which I can work with different branches and versions of code. Github is really great for code maintainability and reusability.
Even though you will never need it, the customer support is super responsive even if you are the free tier. Undoubtedly the best platform in its category.
The ability to manage your code with your team is great and it doesn't cost anything. Their new Windows app has been great to use and the UI is clean and easy.
What I like most about this platform, is the nice accessibility, where I can build my project, with a very intuitive user interface.
The best part of Github is that it is wildly popular. Other than that it has inculcated an open source in the whole dev community.
GitHub is a huge, active community that can help you solve your problems. Its desktop app is great and is integrated into most IDEs and code editors.
I also love the Package Registry service which fast, reliable, quick to set up and use, and has a fair pricing plan.
I was very impressed on how much softwares you can download for this. They are very useful everywhere.
The only downside I found in git was that it had two levels of dependency support, the first two of which were very strict and the third one was very vague: most people are unaware of it.
One of the best things I personally love about it is CI/CD. I will definitely encourage you to use it regardless of how you are working - as a team or an individual.
Github downtime is always a pain to developers. A bad merge is very difficult to revert.
Their search is fast and easy to find open source projects that are well coded. The Github actions for free is nice to have and all the extras you get for free are amazing.
It can be somewhat overwhelming and intimidating when you start using it. It appears much more difficult than it actually is.
Incredibly intuitive, great features, great network effects, great education available, user friendly.
The only bad thing that I can consider, is the only moment in years that the website went down for some minutes, but then, it came back and I could go back to work.
GitHub is a great way to manage a version control system and to collaborate on the same code. There are many advantages of GitHub like the seamless web based UI to manage Git repository.
Integration With Other Platforms is seamless, collaboration is very good and pull requests are nice to have.
It's so important knowing what's going on and these notifications are perfect. It's really secure and the code review process is seamless with GitHub.
I'm very satisfied with GitHub and the ease with which I can work with different branches and versions of code. Github is really great for code maintainability and reusability.
Even though you will never need it, the customer support is super responsive even if you are the free tier. Undoubtedly the best platform in its category.
The ability to manage your code with your team is great and it doesn't cost anything. Their new Windows app has been great to use and the UI is clean and easy.
What I like most about this platform, is the nice accessibility, where I can build my project, with a very intuitive user interface.
The best part of Github is that it is wildly popular. Other than that it has inculcated an open source in the whole dev community.
GitHub is a huge, active community that can help you solve your problems. Its desktop app is great and is integrated into most IDEs and code editors.
I also love the Package Registry service which fast, reliable, quick to set up and use, and has a fair pricing plan.
UI is pretty snappy and is reasonably good at updating without reloading. Story templates are nice, and the new code/qa review options are a nice move.
Pivotal tracker User experience is pretty terrible, only has a cardwall view. It was hard to find information.
It is a very reliable program with great backing (customer service support) and detailed processes that are easy to follow.
Incredibly slow and laggy to the point of hurting team productivity.
I love how simple estimates are on stories, how it tracks velocity, how easy it is to use and it's a great price point for my business.
It's hard to keep track of what you are assigned to across different projects.
Outside of the tool itself, the Tracker community and blog are great resources for best practices as well as learning about how other organizations are leveraging this tool.
The layout can feel congested. Organisation of work into projects is awkward if possible at all.
Ease of use allows for multiple parties to communicate in a seamless manner. Ability to reference and call out are huge positives.
Excellent tool for keeping all team members focused on the backlog and it's easy to keep the backlog prioritized.
Great collaboration tools within the company. Their integration with GitHub/GitLab also really helpful for our engineering team to track the code implementation.
One of the most user friendly management tool. Love how it integrated so many different other applications.
Overall it was a positive experience and I would recommend this tool.
Tracker is great value for the cost. Having visibility into which task is next in the queue and easily adjusting task priority when demands change is really helpful.
This has been a great way to manage tasks of everyone instead of each person trying to keep up by using notes on things they are working on.
Pivotal Tracker is the right tool for the job when building software (or similar) using a Scrum or Scrum-like approach. I definitely would recommend using Pivotal Tracker for anyone doing so.
This tool is nicer to use because it has alot of very clear cut usages. It makes it easier for you to clearly mark out which feature belongs to where.
Very easy to use; intuitive - didn't need to train anyone.
UI is pretty snappy and is reasonably good at updating without reloading. Story templates are nice, and the new code/qa review options are a nice move.
Pivotal tracker User experience is pretty terrible, only has a cardwall view. It was hard to find information.
It is a very reliable program with great backing (customer service support) and detailed processes that are easy to follow.
Incredibly slow and laggy to the point of hurting team productivity.
I love how simple estimates are on stories, how it tracks velocity, how easy it is to use and it's a great price point for my business.
It's hard to keep track of what you are assigned to across different projects.
Outside of the tool itself, the Tracker community and blog are great resources for best practices as well as learning about how other organizations are leveraging this tool.
The layout can feel congested. Organisation of work into projects is awkward if possible at all.
Ease of use allows for multiple parties to communicate in a seamless manner. Ability to reference and call out are huge positives.
Excellent tool for keeping all team members focused on the backlog and it's easy to keep the backlog prioritized.
Great collaboration tools within the company. Their integration with GitHub/GitLab also really helpful for our engineering team to track the code implementation.
One of the most user friendly management tool. Love how it integrated so many different other applications.
Overall it was a positive experience and I would recommend this tool.
Tracker is great value for the cost. Having visibility into which task is next in the queue and easily adjusting task priority when demands change is really helpful.
This has been a great way to manage tasks of everyone instead of each person trying to keep up by using notes on things they are working on.
Pivotal Tracker is the right tool for the job when building software (or similar) using a Scrum or Scrum-like approach. I definitely would recommend using Pivotal Tracker for anyone doing so.
This tool is nicer to use because it has alot of very clear cut usages. It makes it easier for you to clearly mark out which feature belongs to where.
Very easy to use; intuitive - didn't need to train anyone.
UI is pretty snappy and is reasonably good at updating without reloading. Story templates are nice, and the new code/qa review options are a nice move.
Pivotal tracker User experience is pretty terrible, only has a cardwall view. It was hard to find information.
It is a very reliable program with great backing (customer service support) and detailed processes that are easy to follow.
Incredibly slow and laggy to the point of hurting team productivity.
I love how simple estimates are on stories, how it tracks velocity, how easy it is to use and it's a great price point for my business.
It's hard to keep track of what you are assigned to across different projects.
Outside of the tool itself, the Tracker community and blog are great resources for best practices as well as learning about how other organizations are leveraging this tool.
The layout can feel congested. Organisation of work into projects is awkward if possible at all.
Ease of use allows for multiple parties to communicate in a seamless manner. Ability to reference and call out are huge positives.
Excellent tool for keeping all team members focused on the backlog and it's easy to keep the backlog prioritized.
Great collaboration tools within the company. Their integration with GitHub/GitLab also really helpful for our engineering team to track the code implementation.
One of the most user friendly management tool. Love how it integrated so many different other applications.
Overall it was a positive experience and I would recommend this tool.
Tracker is great value for the cost. Having visibility into which task is next in the queue and easily adjusting task priority when demands change is really helpful.
This has been a great way to manage tasks of everyone instead of each person trying to keep up by using notes on things they are working on.
Pivotal Tracker is the right tool for the job when building software (or similar) using a Scrum or Scrum-like approach. I definitely would recommend using Pivotal Tracker for anyone doing so.
This tool is nicer to use because it has alot of very clear cut usages. It makes it easier for you to clearly mark out which feature belongs to where.
Very easy to use; intuitive - didn't need to train anyone.
The fact that it is so customizable is great (we were able to have the perfect tool). The fact that it needed to be customized wasn't so great (we spent time building a tool instead of other things).
The organization is very confusing and is hard to navigate. I've learned how to navigate it, but it's still a pain to find anything.
Very good discussion groups and good community for issues and new ideas. Pretty cheap developers for development and customizations.
For starters, the interface is obsolete and the overall experience is a misery.
Great price (free) for a good set of project task and time tracking features.
It was missing some of the core features I was looking for in this type of tool, and I had to develop them myself.
Good option for keeping teams organized around the work and more budget friendly than JIRA.
Having very limited features for managing large team and project. App integration are not there need to download limited plugins.
When you keep it organised and updated, Redmine brings to you a great set of data to track and forecast your project. With git integration, it's very easy to link your code with your tasks.
There is a Docker image as wall, but I have no experience with it.
I like the fact that it's straight forward and does what it's meant to do.
I'm forced to use it everyday but honestly I'm getting more and more frustrated by it. I understand the limit of the tool and obviously I'm supportive of the open source movement.
Redmine is my de-facto BTS every company I go. I am very happy with its stability, versatility and easy to use for the end user.
The community gathered around Redmine is not so big compared to other existing management solutions. And the last thing and in my opinion the biggest disadvantage of Redmine - the design.
However, Redmine is a solid product that allows you to fully describe project tasks, assign to team members, and keep up with project progress.
Redmine is not as well equipped for Agile development processes. Its markdown syntax is also clunky.
Ever one easy to Understanding this tool , easy to logging bugs. This is free tool and easy to analyzing each employee performance status.
But most of all, it is free and that is its biggest plus point. Anyone, with some configuration can get started with it.
The fact that it is so customizable is great (we were able to have the perfect tool). The fact that it needed to be customized wasn't so great (we spent time building a tool instead of other things).
The organization is very confusing and is hard to navigate. I've learned how to navigate it, but it's still a pain to find anything.
Very good discussion groups and good community for issues and new ideas. Pretty cheap developers for development and customizations.
For starters, the interface is obsolete and the overall experience is a misery.
Great price (free) for a good set of project task and time tracking features.
It was missing some of the core features I was looking for in this type of tool, and I had to develop them myself.
Good option for keeping teams organized around the work and more budget friendly than JIRA.
Having very limited features for managing large team and project. App integration are not there need to download limited plugins.
When you keep it organised and updated, Redmine brings to you a great set of data to track and forecast your project. With git integration, it's very easy to link your code with your tasks.
There is a Docker image as wall, but I have no experience with it.
I like the fact that it's straight forward and does what it's meant to do.
I'm forced to use it everyday but honestly I'm getting more and more frustrated by it. I understand the limit of the tool and obviously I'm supportive of the open source movement.
Redmine is my de-facto BTS every company I go. I am very happy with its stability, versatility and easy to use for the end user.
The community gathered around Redmine is not so big compared to other existing management solutions. And the last thing and in my opinion the biggest disadvantage of Redmine - the design.
However, Redmine is a solid product that allows you to fully describe project tasks, assign to team members, and keep up with project progress.
Redmine is not as well equipped for Agile development processes. Its markdown syntax is also clunky.
Ever one easy to Understanding this tool , easy to logging bugs. This is free tool and easy to analyzing each employee performance status.
But most of all, it is free and that is its biggest plus point. Anyone, with some configuration can get started with it.
The fact that it is so customizable is great (we were able to have the perfect tool). The fact that it needed to be customized wasn't so great (we spent time building a tool instead of other things).
The organization is very confusing and is hard to navigate. I've learned how to navigate it, but it's still a pain to find anything.
Very good discussion groups and good community for issues and new ideas. Pretty cheap developers for development and customizations.
For starters, the interface is obsolete and the overall experience is a misery.
Great price (free) for a good set of project task and time tracking features.
It was missing some of the core features I was looking for in this type of tool, and I had to develop them myself.
Good option for keeping teams organized around the work and more budget friendly than JIRA.
Having very limited features for managing large team and project. App integration are not there need to download limited plugins.
When you keep it organised and updated, Redmine brings to you a great set of data to track and forecast your project. With git integration, it's very easy to link your code with your tasks.
There is a Docker image as wall, but I have no experience with it.
I like the fact that it's straight forward and does what it's meant to do.
I'm forced to use it everyday but honestly I'm getting more and more frustrated by it. I understand the limit of the tool and obviously I'm supportive of the open source movement.
Redmine is my de-facto BTS every company I go. I am very happy with its stability, versatility and easy to use for the end user.
The community gathered around Redmine is not so big compared to other existing management solutions. And the last thing and in my opinion the biggest disadvantage of Redmine - the design.
However, Redmine is a solid product that allows you to fully describe project tasks, assign to team members, and keep up with project progress.
Redmine is not as well equipped for Agile development processes. Its markdown syntax is also clunky.
Ever one easy to Understanding this tool , easy to logging bugs. This is free tool and easy to analyzing each employee performance status.
But most of all, it is free and that is its biggest plus point. Anyone, with some configuration can get started with it.
All features like Task management, Integrated development environment, Task Schedule are the best in assemble and it makes daily work more comfortable doing.
I don't like that there is no emergency line as it should be in Kanban theory. I can't customise priorities.
As an engineer I am satisfied with Assembla reporting capabilities and task tracing. It is helpful to revert/find certain activities for reference.
Why are these different. I only use Assembla when I have to and it's always painful.
The product is easy to use, the most important feature that I use everyday is the the Tickets and Wiki sections. The cardwall view is excellent.
Right click and open in a new tab is awful because the tab takes over the window so to open multiple I need to right click, open in new tab, switch back to the previous tab, rinse and repeat.
The way the tickets keep track of the dates and hours of every change in the ticket is really good. And the relationships you can build between tickets is good too.
Your customer service is really really pathetic. I understand you guys are trying to put in some system in place.
I loved the tool, and sort of accepted it's ways of doing things.
I can't tell how much of this is due to problems in Assembla, or due to our corporate security.
Overall our experience with Assembla has been positive and it is indispensable to our workflow.
There is a cost for each user, which limited the number the roles that were provided access to this tool.
There are also other tricks and integrations that IT people can benefit from.
Easy to track progress of assigned work, I was able to track work, provide comments in the tracking tool instead of using email.
This elevated our customer service and allowed us to more swiftly tackle issues and to keep on track with our project development.
There are many features of this product that we don't even use (resource tracking, burn downs, Standups) so maybe I shouldn't complain about the price.
Ease of creating tickets, by pasting in/ uploading documents quickly.
Is easy to use and really helpfull with the flow of work.
All features like Task management, Integrated development environment, Task Schedule are the best in assemble and it makes daily work more comfortable doing.
I don't like that there is no emergency line as it should be in Kanban theory. I can't customise priorities.
As an engineer I am satisfied with Assembla reporting capabilities and task tracing. It is helpful to revert/find certain activities for reference.
Why are these different. I only use Assembla when I have to and it's always painful.
The product is easy to use, the most important feature that I use everyday is the the Tickets and Wiki sections. The cardwall view is excellent.
Right click and open in a new tab is awful because the tab takes over the window so to open multiple I need to right click, open in new tab, switch back to the previous tab, rinse and repeat.
The way the tickets keep track of the dates and hours of every change in the ticket is really good. And the relationships you can build between tickets is good too.
Your customer service is really really pathetic. I understand you guys are trying to put in some system in place.
I loved the tool, and sort of accepted it's ways of doing things.
I can't tell how much of this is due to problems in Assembla, or due to our corporate security.
Overall our experience with Assembla has been positive and it is indispensable to our workflow.
There is a cost for each user, which limited the number the roles that were provided access to this tool.
There are also other tricks and integrations that IT people can benefit from.
Easy to track progress of assigned work, I was able to track work, provide comments in the tracking tool instead of using email.
This elevated our customer service and allowed us to more swiftly tackle issues and to keep on track with our project development.
There are many features of this product that we don't even use (resource tracking, burn downs, Standups) so maybe I shouldn't complain about the price.
Ease of creating tickets, by pasting in/ uploading documents quickly.
Is easy to use and really helpfull with the flow of work.
All features like Task management, Integrated development environment, Task Schedule are the best in assemble and it makes daily work more comfortable doing.
I don't like that there is no emergency line as it should be in Kanban theory. I can't customise priorities.
As an engineer I am satisfied with Assembla reporting capabilities and task tracing. It is helpful to revert/find certain activities for reference.
Why are these different. I only use Assembla when I have to and it's always painful.
The product is easy to use, the most important feature that I use everyday is the the Tickets and Wiki sections. The cardwall view is excellent.
Right click and open in a new tab is awful because the tab takes over the window so to open multiple I need to right click, open in new tab, switch back to the previous tab, rinse and repeat.
The way the tickets keep track of the dates and hours of every change in the ticket is really good. And the relationships you can build between tickets is good too.
Your customer service is really really pathetic. I understand you guys are trying to put in some system in place.
I loved the tool, and sort of accepted it's ways of doing things.
I can't tell how much of this is due to problems in Assembla, or due to our corporate security.
Overall our experience with Assembla has been positive and it is indispensable to our workflow.
There is a cost for each user, which limited the number the roles that were provided access to this tool.
There are also other tricks and integrations that IT people can benefit from.
Easy to track progress of assigned work, I was able to track work, provide comments in the tracking tool instead of using email.
This elevated our customer service and allowed us to more swiftly tackle issues and to keep on track with our project development.
There are many features of this product that we don't even use (resource tracking, burn downs, Standups) so maybe I shouldn't complain about the price.
Ease of creating tickets, by pasting in/ uploading documents quickly.
Is easy to use and really helpfull with the flow of work.
Its Dashboard widgets and agile boards are super useful and easy to use. Many of the fields are super configurable to allow for a very personalized integration.
I have not come across anything that I feel is negative about this software but I think the admins here might need more training because I am not getting all of the notifications I need.
I'm glad it exists, it looks nice enough to convince the management and knows enough to satisfy most of the developers too.
I dislike that users (not the IT people, the lay person) cannot edit their own tickets after submitting without IT enabling the option.
Great super search feature and also good workflow customization.
Still has some bugs, glitches and UX issues that can be rather annoying at times.
The user interface and supporting agile are wonderful on this tracking system.
Monitoring, tracking and searching for work is difficult.
I like the ability to see Agile Boards related to our product sprints. I like being able to add screenshots or videos of bugs easily for our development team to use.
Ease of deployment comes first, the integration with TeamCity (CI) and the IDEA IDE itself is another thing worth mentioning, I also like the Android app.
YouTrack was firts in all out categories, like: easy to use and administrate, flexible, powerful and reporting system and value (features/cost).
Have a great and smart search tool , you can search by more than one criteria in the same time and in one input by separate it by specials characters. Have dynamic/ customize ticket workflow.
YouTrack is very useful in helping us track and work on bug fixes for legacy product.
A lot of custom fields and options to customize issue tracking experience. Great customer support from Jetbrains.
Integration without problems, the look and functionality of the application. Using @ guarantees collaboration, the individual posts resemble a social network and not a working tool.
Pricing is based on storage so that is really very helpful. You can do custom queries to search for bugs, and my team uses it every day during the agile meetings.
This software is easy to use and doesn't take too long to learn. I was up and running within an hour of getting my rights to it.
After fixing the tickets you can also change the state of those ticket as Fixed and then after support team can easily test it and if it is fixed then tester can easily change the state to veified.
Its Dashboard widgets and agile boards are super useful and easy to use. Many of the fields are super configurable to allow for a very personalized integration.
I have not come across anything that I feel is negative about this software but I think the admins here might need more training because I am not getting all of the notifications I need.
I'm glad it exists, it looks nice enough to convince the management and knows enough to satisfy most of the developers too.
I dislike that users (not the IT people, the lay person) cannot edit their own tickets after submitting without IT enabling the option.
Great super search feature and also good workflow customization.
Still has some bugs, glitches and UX issues that can be rather annoying at times.
The user interface and supporting agile are wonderful on this tracking system.
Monitoring, tracking and searching for work is difficult.
I like the ability to see Agile Boards related to our product sprints. I like being able to add screenshots or videos of bugs easily for our development team to use.
Ease of deployment comes first, the integration with TeamCity (CI) and the IDEA IDE itself is another thing worth mentioning, I also like the Android app.
YouTrack was firts in all out categories, like: easy to use and administrate, flexible, powerful and reporting system and value (features/cost).
Have a great and smart search tool , you can search by more than one criteria in the same time and in one input by separate it by specials characters. Have dynamic/ customize ticket workflow.
YouTrack is very useful in helping us track and work on bug fixes for legacy product.
A lot of custom fields and options to customize issue tracking experience. Great customer support from Jetbrains.
Integration without problems, the look and functionality of the application. Using @ guarantees collaboration, the individual posts resemble a social network and not a working tool.
Pricing is based on storage so that is really very helpful. You can do custom queries to search for bugs, and my team uses it every day during the agile meetings.
This software is easy to use and doesn't take too long to learn. I was up and running within an hour of getting my rights to it.
After fixing the tickets you can also change the state of those ticket as Fixed and then after support team can easily test it and if it is fixed then tester can easily change the state to veified.
Its Dashboard widgets and agile boards are super useful and easy to use. Many of the fields are super configurable to allow for a very personalized integration.
I have not come across anything that I feel is negative about this software but I think the admins here might need more training because I am not getting all of the notifications I need.
I'm glad it exists, it looks nice enough to convince the management and knows enough to satisfy most of the developers too.
I dislike that users (not the IT people, the lay person) cannot edit their own tickets after submitting without IT enabling the option.
Great super search feature and also good workflow customization.
Still has some bugs, glitches and UX issues that can be rather annoying at times.
The user interface and supporting agile are wonderful on this tracking system.
Monitoring, tracking and searching for work is difficult.
I like the ability to see Agile Boards related to our product sprints. I like being able to add screenshots or videos of bugs easily for our development team to use.
Ease of deployment comes first, the integration with TeamCity (CI) and the IDEA IDE itself is another thing worth mentioning, I also like the Android app.
YouTrack was firts in all out categories, like: easy to use and administrate, flexible, powerful and reporting system and value (features/cost).
Have a great and smart search tool , you can search by more than one criteria in the same time and in one input by separate it by specials characters. Have dynamic/ customize ticket workflow.
YouTrack is very useful in helping us track and work on bug fixes for legacy product.
A lot of custom fields and options to customize issue tracking experience. Great customer support from Jetbrains.
Integration without problems, the look and functionality of the application. Using @ guarantees collaboration, the individual posts resemble a social network and not a working tool.
Pricing is based on storage so that is really very helpful. You can do custom queries to search for bugs, and my team uses it every day during the agile meetings.
This software is easy to use and doesn't take too long to learn. I was up and running within an hour of getting my rights to it.
After fixing the tickets you can also change the state of those ticket as Fixed and then after support team can easily test it and if it is fixed then tester can easily change the state to veified.