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Asana logo
4.5
12.4K

The work management platform to organize work across teams.

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.4
    Ease of use
    4.4
    Features
    4.4
    Customer support
    4.3
Pros and Cons from Asana users   
avatar
avatar
avatar
+15
This has been a great management tool for our company, the integration of comms has been great and has allowed us to cut down on mails as which has been amazing.
The worst thing is that some resources are paid, which limits the use of the platform by people who cannot pay.
The paid version has some excellent functionality additions like dependencies and custom labels/tags, which can be really helpful.
Sometimes tickets get lost or buried but I feel that this comes down to user error and workload management and is not so much a fault of ht software or design.
Overall, I love that Asana is super easy to use, but also has more advanced features when you need them.
I find it very inconvenient that I can't copy tasks to another project on mobile. This is my only complaint about Asana.
Asana is awesome for project management especially when working with a team. It has an easy interface to use, it is great.
Limited storage space for the smaller plan which is inadequate for the bigger projects and notification sometimes get delayed.
So far it's been great, I looked at a couple of their competitors and Asana seemed to be the best. So far I'm happy with our decision.
Portfolios are great for keeping an eye on multiple projects. Having the ability to add tasks to multiple projects is a big plus and very helpful so that tasks can be seen from various perspectives.
I find this incredibly easy to use and helpful to plan future projects and tasks for each. It has a nice structure, which helps.
It’s nice to look at the tasks I have for the day or week in a manner that doesn’t have me scrolling so much or doing a lot to gain access to a task. The templates for projects help immensely too.
I love Asana because of the easy to navigate interface, visual organization, and ability to create custom fields that allow my agency to get the most out of our project setups.
This software program is great for our smaller team and cost effective as well. We are able to manage team projects and I like that we can set it up for recurring monthly projects.
I love how many other programs integrate with this software. It is a great project management tool for freelancers or agencies.
Easy to use, great customer service, and fun (yes a software can be fun).
Overall experience with Asana is good. Its easy to use and worth the money.
Asana has a good community and support that can help.
This has been a great management tool for our company, the integration of comms has been great and has allowed us to cut down on mails as which has been amazing.
The worst thing is that some resources are paid, which limits the use of the platform by people who cannot pay.
The paid version has some excellent functionality additions like dependencies and custom labels/tags, which can be really helpful.
Sometimes tickets get lost or buried but I feel that this comes down to user error and workload management and is not so much a fault of ht software or design.
Overall, I love that Asana is super easy to use, but also has more advanced features when you need them.
I find it very inconvenient that I can't copy tasks to another project on mobile. This is my only complaint about Asana.
Asana is awesome for project management especially when working with a team. It has an easy interface to use, it is great.
Limited storage space for the smaller plan which is inadequate for the bigger projects and notification sometimes get delayed.
So far it's been great, I looked at a couple of their competitors and Asana seemed to be the best. So far I'm happy with our decision.
Portfolios are great for keeping an eye on multiple projects. Having the ability to add tasks to multiple projects is a big plus and very helpful so that tasks can be seen from various perspectives.
I find this incredibly easy to use and helpful to plan future projects and tasks for each. It has a nice structure, which helps.
It’s nice to look at the tasks I have for the day or week in a manner that doesn’t have me scrolling so much or doing a lot to gain access to a task. The templates for projects help immensely too.
I love Asana because of the easy to navigate interface, visual organization, and ability to create custom fields that allow my agency to get the most out of our project setups.
This software program is great for our smaller team and cost effective as well. We are able to manage team projects and I like that we can set it up for recurring monthly projects.
I love how many other programs integrate with this software. It is a great project management tool for freelancers or agencies.
Easy to use, great customer service, and fun (yes a software can be fun).
Overall experience with Asana is good. Its easy to use and worth the money.
Asana has a good community and support that can help.
This has been a great management tool for our company, the integration of comms has been great and has allowed us to cut down on mails as which has been amazing.
The worst thing is that some resources are paid, which limits the use of the platform by people who cannot pay.
The paid version has some excellent functionality additions like dependencies and custom labels/tags, which can be really helpful.
Sometimes tickets get lost or buried but I feel that this comes down to user error and workload management and is not so much a fault of ht software or design.
Overall, I love that Asana is super easy to use, but also has more advanced features when you need them.
I find it very inconvenient that I can't copy tasks to another project on mobile. This is my only complaint about Asana.
Asana is awesome for project management especially when working with a team. It has an easy interface to use, it is great.
Limited storage space for the smaller plan which is inadequate for the bigger projects and notification sometimes get delayed.
So far it's been great, I looked at a couple of their competitors and Asana seemed to be the best. So far I'm happy with our decision.
Portfolios are great for keeping an eye on multiple projects. Having the ability to add tasks to multiple projects is a big plus and very helpful so that tasks can be seen from various perspectives.
I find this incredibly easy to use and helpful to plan future projects and tasks for each. It has a nice structure, which helps.
It’s nice to look at the tasks I have for the day or week in a manner that doesn’t have me scrolling so much or doing a lot to gain access to a task. The templates for projects help immensely too.
I love Asana because of the easy to navigate interface, visual organization, and ability to create custom fields that allow my agency to get the most out of our project setups.
This software program is great for our smaller team and cost effective as well. We are able to manage team projects and I like that we can set it up for recurring monthly projects.
I love how many other programs integrate with this software. It is a great project management tool for freelancers or agencies.
Easy to use, great customer service, and fun (yes a software can be fun).
Overall experience with Asana is good. Its easy to use and worth the money.
Asana has a good community and support that can help.
Birdview PSA logo
4.4
295

Birdview - a single source of truth for your team!

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.3
    Ease of use
    4.2
    Features
    4.2
    Customer support
    4.6
Pros and Cons from Birdview PSA users   
avatar
avatar
+15
It has great project templates for customization which can help for fast development of projects and also has an amazing user interface which is simple and easy to go along with.
Additionally, there is a severe lack of functionality in the mobile app.
I love the "my assignments" view, which helps me stay on task as my work keeps me on weekly deadlines. I also value the ability to discuss items related to a certain task through the message boards.
I was upset that there was no notification system via e-mail when the deadlines approached.
Dependencies are easy to manage and tasks can be dragged to the correct spot with ease. Customer service is great, very responsive and open to suggestions for development.
Sometimes it is too lagging in my laptop even I use it on new laptop.
It helps to organize and lay out what each person does each day for projects. It also helps to track which projects are still in progress or nearing the ending stages of development.
Difficult to tie dependencies & interactivity between two or more seperate projects.
Product is easy to use after doing a couple projects and tasks. I love the ability to add your team members to the project as well as to see the time spent on the project.
I enjoy the user interface for time trackingPulling critical reports is easier than other competitorsIntegration with other products like NetSuite allow for easier flow of project setup.
Complete, well-thought-out, user-friendly solution with amazing customer service to boot.
Time tracking is very easy on EP. It also has features to give me an overview of how my upcoming week looks like which I appreciate.
Pretty easy to pick up and get started right out of the gate. Good features built-in overall.
It is easy to use, it has very good user interface.
Our department uses this for time-tracking, and some of the features around assignments and budgets are pretty useful.
Uploading the document and requesting approval is much easier than email, print, sign and scan. Custom forms feature and transfer to projects works well (when combined with Project templates).
Therefore, the reporting capabilities are great and I need very little modification to present all the critical metrics, especially budgets, that they are looking at to show project health.
Chat support is good - although we're in the UK we get answers in the afternoon or the next day. Integration with Outlook is valuable addition - it will set tasks for you.
It has great project templates for customization which can help for fast development of projects and also has an amazing user interface which is simple and easy to go along with.
Additionally, there is a severe lack of functionality in the mobile app.
I love the "my assignments" view, which helps me stay on task as my work keeps me on weekly deadlines. I also value the ability to discuss items related to a certain task through the message boards.
I was upset that there was no notification system via e-mail when the deadlines approached.
Dependencies are easy to manage and tasks can be dragged to the correct spot with ease. Customer service is great, very responsive and open to suggestions for development.
Sometimes it is too lagging in my laptop even I use it on new laptop.
It helps to organize and lay out what each person does each day for projects. It also helps to track which projects are still in progress or nearing the ending stages of development.
Difficult to tie dependencies & interactivity between two or more seperate projects.
Product is easy to use after doing a couple projects and tasks. I love the ability to add your team members to the project as well as to see the time spent on the project.
I enjoy the user interface for time trackingPulling critical reports is easier than other competitorsIntegration with other products like NetSuite allow for easier flow of project setup.
Complete, well-thought-out, user-friendly solution with amazing customer service to boot.
Time tracking is very easy on EP. It also has features to give me an overview of how my upcoming week looks like which I appreciate.
Pretty easy to pick up and get started right out of the gate. Good features built-in overall.
It is easy to use, it has very good user interface.
Our department uses this for time-tracking, and some of the features around assignments and budgets are pretty useful.
Uploading the document and requesting approval is much easier than email, print, sign and scan. Custom forms feature and transfer to projects works well (when combined with Project templates).
Therefore, the reporting capabilities are great and I need very little modification to present all the critical metrics, especially budgets, that they are looking at to show project health.
Chat support is good - although we're in the UK we get answers in the afternoon or the next day. Integration with Outlook is valuable addition - it will set tasks for you.
It has great project templates for customization which can help for fast development of projects and also has an amazing user interface which is simple and easy to go along with.
Additionally, there is a severe lack of functionality in the mobile app.
I love the "my assignments" view, which helps me stay on task as my work keeps me on weekly deadlines. I also value the ability to discuss items related to a certain task through the message boards.
I was upset that there was no notification system via e-mail when the deadlines approached.
Dependencies are easy to manage and tasks can be dragged to the correct spot with ease. Customer service is great, very responsive and open to suggestions for development.
Sometimes it is too lagging in my laptop even I use it on new laptop.
It helps to organize and lay out what each person does each day for projects. It also helps to track which projects are still in progress or nearing the ending stages of development.
Difficult to tie dependencies & interactivity between two or more seperate projects.
Product is easy to use after doing a couple projects and tasks. I love the ability to add your team members to the project as well as to see the time spent on the project.
I enjoy the user interface for time trackingPulling critical reports is easier than other competitorsIntegration with other products like NetSuite allow for easier flow of project setup.
Complete, well-thought-out, user-friendly solution with amazing customer service to boot.
Time tracking is very easy on EP. It also has features to give me an overview of how my upcoming week looks like which I appreciate.
Pretty easy to pick up and get started right out of the gate. Good features built-in overall.
It is easy to use, it has very good user interface.
Our department uses this for time-tracking, and some of the features around assignments and budgets are pretty useful.
Uploading the document and requesting approval is much easier than email, print, sign and scan. Custom forms feature and transfer to projects works well (when combined with Project templates).
Therefore, the reporting capabilities are great and I need very little modification to present all the critical metrics, especially budgets, that they are looking at to show project health.
Chat support is good - although we're in the UK we get answers in the afternoon or the next day. Integration with Outlook is valuable addition - it will set tasks for you.
Basecamp logo
4.4
14.4K

Flexible project management & team communication tool

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.2
    Ease of use
    4.3
    Features
    4.2
    Customer support
    4.3
Pros and Cons from Basecamp users   
avatar
avatar
avatar
+15
Our company likes the ability to share content with the entire team no matter where anyone is in the world. Simple secure login from any computer and poof instant content for all to read & share.
I believe the roll out of this new website and way of tracking our progress was poor and has cause a lot of frustration, discouragement and even loss of membership for our older members.
Basecamp is a professional software, but I like its simplicity. It is very very nice to connect with.
At times it can get confusing and files seem to get lost in the shuffle.
I like this app because it is user friendly which is important but most important is the pricing.
You know how you have to have check your email and phone regularly. You can just add Basecamp to the list, but it's worse, because at least you get notified of emails.
The best part of the Basecamp is it provides daily activities updates to both the Client & the service provider. It is very user friendly and secure for confidential information sharing.
Some notes and files can get lost when attached to a task. Maybe if there was some notification or something more eye catching to let the user know there is more to look at before starting the task.
I absolutely love how user friendly the software is. It’s been a great asset as a communication and collaboration tool.
Love the feeling that Basecamp gives me, it is like I'm in a virtual office. It was very easy to setup and start going, the crew loved it.
Basecamp give myself and my team the ability to expand our projects, make to-do lists, set expectations with ease. It highly recommend this software to other Creative Companies.
I love the apps interface and the developers have some great unusual ideas. The flat pricing is also appreciated.
They all love it and enjoy the interface, the ease of use, and the productivity improvements because we're using it regularly.
It is fantastic for managing our team and different partners. Our operations side has also been thrilled with the lists that Basecamp provides.
Name of Customer Support Personnel). Now coming to the software, my favourite is the in-house chat system, its so wonderful, my team uses it for both work and social.
Easy to use, great organization, and helpful integrations/compatibility.
I think basecamp is a great, well-organized project management solution for members who are going to work on a specific, easy to work and integrated project.
Customer service is excellent and UI is pleasant to use.
Our company likes the ability to share content with the entire team no matter where anyone is in the world. Simple secure login from any computer and poof instant content for all to read & share.
I believe the roll out of this new website and way of tracking our progress was poor and has cause a lot of frustration, discouragement and even loss of membership for our older members.
Basecamp is a professional software, but I like its simplicity. It is very very nice to connect with.
At times it can get confusing and files seem to get lost in the shuffle.
I like this app because it is user friendly which is important but most important is the pricing.
You know how you have to have check your email and phone regularly. You can just add Basecamp to the list, but it's worse, because at least you get notified of emails.
The best part of the Basecamp is it provides daily activities updates to both the Client & the service provider. It is very user friendly and secure for confidential information sharing.
Some notes and files can get lost when attached to a task. Maybe if there was some notification or something more eye catching to let the user know there is more to look at before starting the task.
I absolutely love how user friendly the software is. It’s been a great asset as a communication and collaboration tool.
Love the feeling that Basecamp gives me, it is like I'm in a virtual office. It was very easy to setup and start going, the crew loved it.
Basecamp give myself and my team the ability to expand our projects, make to-do lists, set expectations with ease. It highly recommend this software to other Creative Companies.
I love the apps interface and the developers have some great unusual ideas. The flat pricing is also appreciated.
They all love it and enjoy the interface, the ease of use, and the productivity improvements because we're using it regularly.
It is fantastic for managing our team and different partners. Our operations side has also been thrilled with the lists that Basecamp provides.
Name of Customer Support Personnel). Now coming to the software, my favourite is the in-house chat system, its so wonderful, my team uses it for both work and social.
Easy to use, great organization, and helpful integrations/compatibility.
I think basecamp is a great, well-organized project management solution for members who are going to work on a specific, easy to work and integrated project.
Customer service is excellent and UI is pleasant to use.
Our company likes the ability to share content with the entire team no matter where anyone is in the world. Simple secure login from any computer and poof instant content for all to read & share.
I believe the roll out of this new website and way of tracking our progress was poor and has cause a lot of frustration, discouragement and even loss of membership for our older members.
Basecamp is a professional software, but I like its simplicity. It is very very nice to connect with.
At times it can get confusing and files seem to get lost in the shuffle.
I like this app because it is user friendly which is important but most important is the pricing.
You know how you have to have check your email and phone regularly. You can just add Basecamp to the list, but it's worse, because at least you get notified of emails.
The best part of the Basecamp is it provides daily activities updates to both the Client & the service provider. It is very user friendly and secure for confidential information sharing.
Some notes and files can get lost when attached to a task. Maybe if there was some notification or something more eye catching to let the user know there is more to look at before starting the task.
I absolutely love how user friendly the software is. It’s been a great asset as a communication and collaboration tool.
Love the feeling that Basecamp gives me, it is like I'm in a virtual office. It was very easy to setup and start going, the crew loved it.
Basecamp give myself and my team the ability to expand our projects, make to-do lists, set expectations with ease. It highly recommend this software to other Creative Companies.
I love the apps interface and the developers have some great unusual ideas. The flat pricing is also appreciated.
They all love it and enjoy the interface, the ease of use, and the productivity improvements because we're using it regularly.
It is fantastic for managing our team and different partners. Our operations side has also been thrilled with the lists that Basecamp provides.
Name of Customer Support Personnel). Now coming to the software, my favourite is the in-house chat system, its so wonderful, my team uses it for both work and social.
Easy to use, great organization, and helpful integrations/compatibility.
I think basecamp is a great, well-organized project management solution for members who are going to work on a specific, easy to work and integrated project.
Customer service is excellent and UI is pleasant to use.
Wrike logo
4.3
2.5K

Manage your projects from start to finish with Wrike

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.1
    Ease of use
    4.1
    Features
    4.3
    Customer support
    4.3
Pros and Cons from Wrike users   
avatar
avatar
avatar
+15
The benefit of having all in one place is a great promise. And helps a lot that the entire team is using one single place for all organizational stuff.
It also makes the relevant conversations and files more difficult to track down, since they might be lost in any of these subtasks.
I also love that they added a free plan for people to try out the platform before committing. But what I love the most is the new templates feature.
There are countless examples of this annoying aspect.
Good for managing high level projects and milestones. Gantt charts help visualize progress and keep our teams on top of their work.
Who knows that I did not use the service, because there are access logs, and still maintain the unauthorized charges.
Super easy to use from the non-creative/briefer side and I hear the same from the creative side. Easy to see version histories and follow up with edits.
For a private venture, this is the main problem in my view. This is likewise the situation for extra highlights, a considerable lot of which are just utilized by Admin yet are invoiced for each seat.
Logging the bugs was very easy and I liked how I got automated messages back when the dev team took care of my tickets so I could keep up with progress.
If you have someone who is super organized and sets a good example for what to put in each task, it can go a long way. It makes a manageable and organized to-do list for everyone in your org.
A great project management tool, with lots of features and a great interface.
The support staff was very pleased, who, when using Wrike, helped us quickly configure the interface and create an individual and appropriate workflow for my team.
The thing that I like most about this software is that it is pretty easy to use and set up for projects.
It has excellent integration with Apple operating systems, both with Mac and iPhone, which allows us to be connected at all times.
I've use ripe software for over 5 years collaborated on multiple projects with multiple end users and vendors and can only say that is phenomenal software with a very good price in the market.
Overall, I think it is a solid tool. I have heard from champions that it is costly, and that most integrations come at an incremental additional cost.
Very complete project management tool. I like the direct integration with the calendar, which ensures everyone is aligned on the relevant tasks.
Looks amazing, hard to use in practice, with unresponsive community support.
The benefit of having all in one place is a great promise. And helps a lot that the entire team is using one single place for all organizational stuff.
It also makes the relevant conversations and files more difficult to track down, since they might be lost in any of these subtasks.
I also love that they added a free plan for people to try out the platform before committing. But what I love the most is the new templates feature.
There are countless examples of this annoying aspect.
Good for managing high level projects and milestones. Gantt charts help visualize progress and keep our teams on top of their work.
Who knows that I did not use the service, because there are access logs, and still maintain the unauthorized charges.
Super easy to use from the non-creative/briefer side and I hear the same from the creative side. Easy to see version histories and follow up with edits.
For a private venture, this is the main problem in my view. This is likewise the situation for extra highlights, a considerable lot of which are just utilized by Admin yet are invoiced for each seat.
Logging the bugs was very easy and I liked how I got automated messages back when the dev team took care of my tickets so I could keep up with progress.
If you have someone who is super organized and sets a good example for what to put in each task, it can go a long way. It makes a manageable and organized to-do list for everyone in your org.
A great project management tool, with lots of features and a great interface.
The support staff was very pleased, who, when using Wrike, helped us quickly configure the interface and create an individual and appropriate workflow for my team.
The thing that I like most about this software is that it is pretty easy to use and set up for projects.
It has excellent integration with Apple operating systems, both with Mac and iPhone, which allows us to be connected at all times.
I've use ripe software for over 5 years collaborated on multiple projects with multiple end users and vendors and can only say that is phenomenal software with a very good price in the market.
Overall, I think it is a solid tool. I have heard from champions that it is costly, and that most integrations come at an incremental additional cost.
Very complete project management tool. I like the direct integration with the calendar, which ensures everyone is aligned on the relevant tasks.
Looks amazing, hard to use in practice, with unresponsive community support.
The benefit of having all in one place is a great promise. And helps a lot that the entire team is using one single place for all organizational stuff.
It also makes the relevant conversations and files more difficult to track down, since they might be lost in any of these subtasks.
I also love that they added a free plan for people to try out the platform before committing. But what I love the most is the new templates feature.
There are countless examples of this annoying aspect.
Good for managing high level projects and milestones. Gantt charts help visualize progress and keep our teams on top of their work.
Who knows that I did not use the service, because there are access logs, and still maintain the unauthorized charges.
Super easy to use from the non-creative/briefer side and I hear the same from the creative side. Easy to see version histories and follow up with edits.
For a private venture, this is the main problem in my view. This is likewise the situation for extra highlights, a considerable lot of which are just utilized by Admin yet are invoiced for each seat.
Logging the bugs was very easy and I liked how I got automated messages back when the dev team took care of my tickets so I could keep up with progress.
If you have someone who is super organized and sets a good example for what to put in each task, it can go a long way. It makes a manageable and organized to-do list for everyone in your org.
A great project management tool, with lots of features and a great interface.
The support staff was very pleased, who, when using Wrike, helped us quickly configure the interface and create an individual and appropriate workflow for my team.
The thing that I like most about this software is that it is pretty easy to use and set up for projects.
It has excellent integration with Apple operating systems, both with Mac and iPhone, which allows us to be connected at all times.
I've use ripe software for over 5 years collaborated on multiple projects with multiple end users and vendors and can only say that is phenomenal software with a very good price in the market.
Overall, I think it is a solid tool. I have heard from champions that it is costly, and that most integrations come at an incremental additional cost.
Very complete project management tool. I like the direct integration with the calendar, which ensures everyone is aligned on the relevant tasks.
Looks amazing, hard to use in practice, with unresponsive community support.
Process Street logo
4.7
623

World's first Process Management Platform powered by AI.

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.7
    Ease of use
    4.6
    Features
    4.5
    Customer support
    4.8
Pros and Cons from Process Street users   
avatar
avatar
+15
It is a super easy, useful, and simple to understand interface... perfect for the project that we are trying to complete.
Not having all the right add-ons features when editing templates. No clarity on what each block does, no suggestions, or lack of templates to use.
She exceeded all expectations in thoughtfully working through and creating a checklist that I am thrilled to be implementing with my team as of this week.
This is a problem because Process Street's reporting tools only surface the checklist due date, not the subtasks.
Allows the team to keep the track of our customers, to see the exact phase of the journey and the specific tasks. The integration with our CRM is awesome and very helpful.
Inability to set permissions on subfolders without affecting the main folder. Inability to assign templates to members (which would surprisingly be useful in different situations).
Customer service is amazing and quick. Takes time upfront to learn the software, but you have great support along the way.
If i could decide it would be better for me that we payed for a year in advance since that would remove my problems but if the creditcard holder disagree what can you do.
I love checklists, and if you do as well, than you’ll love a Process St.
This software is great for creating processes and checklists that interact with the user. I especially like the conditional logic function for creating complex processes.
The product was pretty easy to learn how to configure and not only captures the completion of tasks but also automates parts of the process. It's a great product for minimal cost.
Its ease of use is in its ability to allow you create a simple to follow processes referencing different online media - such as video, pictures to guide process actors.
It's been a pleasure to implement this software into our workflow.
Fantastic experience as a Property Manager. Onboarding, SOPs, Tasks etc SAVE ME SO MUCH TIME using Process Street.
Conditional logic is really solid. Customer support is excellent.
You are able to write the book for exactly how you'd like your staff to complete things and hold them accountable. The conditional logic allows for just about anything to be built within.
Team is helpful and the product feels smooth, modern and reliable. Overall very good but do the math on costings.
Process Street's drag-and-drop type of APIs make it easy to set up process automation even for someone who have zero knowledge in computer programming.
It is a super easy, useful, and simple to understand interface... perfect for the project that we are trying to complete.
Not having all the right add-ons features when editing templates. No clarity on what each block does, no suggestions, or lack of templates to use.
She exceeded all expectations in thoughtfully working through and creating a checklist that I am thrilled to be implementing with my team as of this week.
This is a problem because Process Street's reporting tools only surface the checklist due date, not the subtasks.
Allows the team to keep the track of our customers, to see the exact phase of the journey and the specific tasks. The integration with our CRM is awesome and very helpful.
Inability to set permissions on subfolders without affecting the main folder. Inability to assign templates to members (which would surprisingly be useful in different situations).
Customer service is amazing and quick. Takes time upfront to learn the software, but you have great support along the way.
If i could decide it would be better for me that we payed for a year in advance since that would remove my problems but if the creditcard holder disagree what can you do.
I love checklists, and if you do as well, than you’ll love a Process St.
This software is great for creating processes and checklists that interact with the user. I especially like the conditional logic function for creating complex processes.
The product was pretty easy to learn how to configure and not only captures the completion of tasks but also automates parts of the process. It's a great product for minimal cost.
Its ease of use is in its ability to allow you create a simple to follow processes referencing different online media - such as video, pictures to guide process actors.
It's been a pleasure to implement this software into our workflow.
Fantastic experience as a Property Manager. Onboarding, SOPs, Tasks etc SAVE ME SO MUCH TIME using Process Street.
Conditional logic is really solid. Customer support is excellent.
You are able to write the book for exactly how you'd like your staff to complete things and hold them accountable. The conditional logic allows for just about anything to be built within.
Team is helpful and the product feels smooth, modern and reliable. Overall very good but do the math on costings.
Process Street's drag-and-drop type of APIs make it easy to set up process automation even for someone who have zero knowledge in computer programming.
It is a super easy, useful, and simple to understand interface... perfect for the project that we are trying to complete.
Not having all the right add-ons features when editing templates. No clarity on what each block does, no suggestions, or lack of templates to use.
She exceeded all expectations in thoughtfully working through and creating a checklist that I am thrilled to be implementing with my team as of this week.
This is a problem because Process Street's reporting tools only surface the checklist due date, not the subtasks.
Allows the team to keep the track of our customers, to see the exact phase of the journey and the specific tasks. The integration with our CRM is awesome and very helpful.
Inability to set permissions on subfolders without affecting the main folder. Inability to assign templates to members (which would surprisingly be useful in different situations).
Customer service is amazing and quick. Takes time upfront to learn the software, but you have great support along the way.
If i could decide it would be better for me that we payed for a year in advance since that would remove my problems but if the creditcard holder disagree what can you do.
I love checklists, and if you do as well, than you’ll love a Process St.
This software is great for creating processes and checklists that interact with the user. I especially like the conditional logic function for creating complex processes.
The product was pretty easy to learn how to configure and not only captures the completion of tasks but also automates parts of the process. It's a great product for minimal cost.
Its ease of use is in its ability to allow you create a simple to follow processes referencing different online media - such as video, pictures to guide process actors.
It's been a pleasure to implement this software into our workflow.
Fantastic experience as a Property Manager. Onboarding, SOPs, Tasks etc SAVE ME SO MUCH TIME using Process Street.
Conditional logic is really solid. Customer support is excellent.
You are able to write the book for exactly how you'd like your staff to complete things and hold them accountable. The conditional logic allows for just about anything to be built within.
Team is helpful and the product feels smooth, modern and reliable. Overall very good but do the math on costings.
Process Street's drag-and-drop type of APIs make it easy to set up process automation even for someone who have zero knowledge in computer programming.
Teamwork.com logo
4.5
853

The only all-in-one platform for client work

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.4
    Ease of use
    4.3
    Features
    4.3
    Customer support
    4.5
Pros and Cons from Teamwork.com users   
avatar
avatar
avatar
+15
Use Teamwork every day and great task management software and absolutely love it and make constant updates to improve the experience. A good place to document everything.
Our problem was that everyone on our team was using the software differently and projects were getting lost simply because they weren't assigned correctly.
Notifications and customizations are very helpful. The ability to add users from different companies to collaborate in a project is amazing, and for me, it is an edge over other similar PM tools.
In order for a task to be sent to billing it has to have hours attached. This is a pain if you have no hours but do have materials.
I have been using TeamWork for 6 years now, I am very happy with it, and new useful features are always being added, making the tool more and more helpful and efficient.
I did not noticed any 2FA warnings when signing from new devices. That's an issue, because projects and tasks may contain some sensitive info.
From the sales team to technical support, the responsiveness and dedication from the crew at Teamwork has been fantastic.
We do struggle to get reports out of the system in an automated or less manual way, particularly the billing side of the system.
The interface is clean and easy-to-use while still being exceptionally robust. Time tracking and the Google Chrome feature are pretty awesome as well.
Overall, it's a great product. Once all the creases are ironed out, it is probably the best on the market for the price.
I like that it is a good PM tool, it allows you to manage your projects as well as add your team. It is also great for file sharing.
What I love about Teamwork is how easy it is to use and navigate. Training new members of staff on the system is really quick and easy as the system is so user friendly.
Overall the product is great. It integrates with our time software where we invoice our clients pretty seamlessly.
Teamwork has committed to adding useful features over time and the team at Teamwork has been a joy to work with.
Ease of use, Flexibility, ability to have unlimited users for the same license fee. Timetracking aspects of it.
Very friendly and fast customer service. I would really like a credit card payment option.
Easy to use, full of great features, budget Project Management Software.
Ease of use for customers. Integration with email clients.
Use Teamwork every day and great task management software and absolutely love it and make constant updates to improve the experience. A good place to document everything.
Our problem was that everyone on our team was using the software differently and projects were getting lost simply because they weren't assigned correctly.
Notifications and customizations are very helpful. The ability to add users from different companies to collaborate in a project is amazing, and for me, it is an edge over other similar PM tools.
In order for a task to be sent to billing it has to have hours attached. This is a pain if you have no hours but do have materials.
I have been using TeamWork for 6 years now, I am very happy with it, and new useful features are always being added, making the tool more and more helpful and efficient.
I did not noticed any 2FA warnings when signing from new devices. That's an issue, because projects and tasks may contain some sensitive info.
From the sales team to technical support, the responsiveness and dedication from the crew at Teamwork has been fantastic.
We do struggle to get reports out of the system in an automated or less manual way, particularly the billing side of the system.
The interface is clean and easy-to-use while still being exceptionally robust. Time tracking and the Google Chrome feature are pretty awesome as well.
Overall, it's a great product. Once all the creases are ironed out, it is probably the best on the market for the price.
I like that it is a good PM tool, it allows you to manage your projects as well as add your team. It is also great for file sharing.
What I love about Teamwork is how easy it is to use and navigate. Training new members of staff on the system is really quick and easy as the system is so user friendly.
Overall the product is great. It integrates with our time software where we invoice our clients pretty seamlessly.
Teamwork has committed to adding useful features over time and the team at Teamwork has been a joy to work with.
Ease of use, Flexibility, ability to have unlimited users for the same license fee. Timetracking aspects of it.
Very friendly and fast customer service. I would really like a credit card payment option.
Easy to use, full of great features, budget Project Management Software.
Ease of use for customers. Integration with email clients.
Use Teamwork every day and great task management software and absolutely love it and make constant updates to improve the experience. A good place to document everything.
Our problem was that everyone on our team was using the software differently and projects were getting lost simply because they weren't assigned correctly.
Notifications and customizations are very helpful. The ability to add users from different companies to collaborate in a project is amazing, and for me, it is an edge over other similar PM tools.
In order for a task to be sent to billing it has to have hours attached. This is a pain if you have no hours but do have materials.
I have been using TeamWork for 6 years now, I am very happy with it, and new useful features are always being added, making the tool more and more helpful and efficient.
I did not noticed any 2FA warnings when signing from new devices. That's an issue, because projects and tasks may contain some sensitive info.
From the sales team to technical support, the responsiveness and dedication from the crew at Teamwork has been fantastic.
We do struggle to get reports out of the system in an automated or less manual way, particularly the billing side of the system.
The interface is clean and easy-to-use while still being exceptionally robust. Time tracking and the Google Chrome feature are pretty awesome as well.
Overall, it's a great product. Once all the creases are ironed out, it is probably the best on the market for the price.
I like that it is a good PM tool, it allows you to manage your projects as well as add your team. It is also great for file sharing.
What I love about Teamwork is how easy it is to use and navigate. Training new members of staff on the system is really quick and easy as the system is so user friendly.
Overall the product is great. It integrates with our time software where we invoice our clients pretty seamlessly.
Teamwork has committed to adding useful features over time and the team at Teamwork has been a joy to work with.
Ease of use, Flexibility, ability to have unlimited users for the same license fee. Timetracking aspects of it.
Very friendly and fast customer service. I would really like a credit card payment option.
Easy to use, full of great features, budget Project Management Software.
Ease of use for customers. Integration with email clients.
Avaza logo
4.6
419

All-in-one, client-focused project management for teams.

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.7
    Ease of use
    4.6
    Features
    4.5
    Customer support
    4.7
Pros and Cons from Avaza users   
avatar
avatar
avatar
+15
M quite pleased with Avaza. I switched over from Monday.com and of course the price here is so affordable, which is great since price is why we did not stay at Monday.com past their free trial.
My pay periods do not align with normal weeks, at first this was a little confusing.
I loved the clear usage of the tool, seems and is very easy to use. All information is available at some clicks, also gives a overview for historic data which is great for management purposes.
The only complaint of mine is importing the data can be cumbersome.
Architecturally the layout is very nice, the user interface is easy to navigate and the color schema is pleasant.
If there was one it’d be that the app lags sometimes.
Avaza is clean, simple and yet powerful providing great insights for small companies in its built in report analytics. The price is highly competitive.
There is no automated forecast of project finish date, budget etc. You must use reports to evaluate how much time is spent and budget used.
Not only was Avaza the best price compared to all the other options, but it also had the best features for our company.
Avaza is a good and affordable solution if you need a project management tools with an excellent timesheet and expenses tracker.
I believe it is helping me create a better client experience and their customer service has been fantastic.
This helps me stay on task and better keep track of my time. I also love how easy it is to track what projects are being worked on and how easy mistakes can be fixed.
Easy to use, has all desired features and more, good integration with other apps.
The task management system is robust and easy to learn, so onboarding new people is simple. And for us, a big benefit was going straight from project to invoice.
Avaza is super intuitive, easy to use, organized and has a visually appealing interface.
I like that it enables us to achieve successful projects with task collaboration, file sharing, discussions, activity flows.
Last - great customer report within the software- within 5 minutes you can chat with someone for help or support. No need to wrap your head around google.
Easy to use, integration with other softwares (Expensify, QuickBooks), simplicity. The features they provide is very similar with others we used before so this facilitate the migration.
M quite pleased with Avaza. I switched over from Monday.com and of course the price here is so affordable, which is great since price is why we did not stay at Monday.com past their free trial.
My pay periods do not align with normal weeks, at first this was a little confusing.
I loved the clear usage of the tool, seems and is very easy to use. All information is available at some clicks, also gives a overview for historic data which is great for management purposes.
The only complaint of mine is importing the data can be cumbersome.
Architecturally the layout is very nice, the user interface is easy to navigate and the color schema is pleasant.
If there was one it’d be that the app lags sometimes.
Avaza is clean, simple and yet powerful providing great insights for small companies in its built in report analytics. The price is highly competitive.
There is no automated forecast of project finish date, budget etc. You must use reports to evaluate how much time is spent and budget used.
Not only was Avaza the best price compared to all the other options, but it also had the best features for our company.
Avaza is a good and affordable solution if you need a project management tools with an excellent timesheet and expenses tracker.
I believe it is helping me create a better client experience and their customer service has been fantastic.
This helps me stay on task and better keep track of my time. I also love how easy it is to track what projects are being worked on and how easy mistakes can be fixed.
Easy to use, has all desired features and more, good integration with other apps.
The task management system is robust and easy to learn, so onboarding new people is simple. And for us, a big benefit was going straight from project to invoice.
Avaza is super intuitive, easy to use, organized and has a visually appealing interface.
I like that it enables us to achieve successful projects with task collaboration, file sharing, discussions, activity flows.
Last - great customer report within the software- within 5 minutes you can chat with someone for help or support. No need to wrap your head around google.
Easy to use, integration with other softwares (Expensify, QuickBooks), simplicity. The features they provide is very similar with others we used before so this facilitate the migration.
M quite pleased with Avaza. I switched over from Monday.com and of course the price here is so affordable, which is great since price is why we did not stay at Monday.com past their free trial.
My pay periods do not align with normal weeks, at first this was a little confusing.
I loved the clear usage of the tool, seems and is very easy to use. All information is available at some clicks, also gives a overview for historic data which is great for management purposes.
The only complaint of mine is importing the data can be cumbersome.
Architecturally the layout is very nice, the user interface is easy to navigate and the color schema is pleasant.
If there was one it’d be that the app lags sometimes.
Avaza is clean, simple and yet powerful providing great insights for small companies in its built in report analytics. The price is highly competitive.
There is no automated forecast of project finish date, budget etc. You must use reports to evaluate how much time is spent and budget used.
Not only was Avaza the best price compared to all the other options, but it also had the best features for our company.
Avaza is a good and affordable solution if you need a project management tools with an excellent timesheet and expenses tracker.
I believe it is helping me create a better client experience and their customer service has been fantastic.
This helps me stay on task and better keep track of my time. I also love how easy it is to track what projects are being worked on and how easy mistakes can be fixed.
Easy to use, has all desired features and more, good integration with other apps.
The task management system is robust and easy to learn, so onboarding new people is simple. And for us, a big benefit was going straight from project to invoice.
Avaza is super intuitive, easy to use, organized and has a visually appealing interface.
I like that it enables us to achieve successful projects with task collaboration, file sharing, discussions, activity flows.
Last - great customer report within the software- within 5 minutes you can chat with someone for help or support. No need to wrap your head around google.
Easy to use, integration with other softwares (Expensify, QuickBooks), simplicity. The features they provide is very similar with others we used before so this facilitate the migration.
Agile CRM logo
4.1
519

Sales and marketing CRM for growing businesses

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.1
    Ease of use
    4.0
    Features
    4.1
    Customer support
    4.0
Pros and Cons from Agile CRM users   
avatar
+15
Agile provides a reliable database for all things from quality findings to ECO change implementations. Customized reports are a nice feature and searching is made easy.
I cancelled it in December of 2019. They charged me for it in January of 2020, so I called them and cancelled again.
It has powerful features and many integrations. I like the freedom to customize and the many campaign nodes make campaigns and flows very powerful.
The second strike came when our account was re-activated and AgileCRM charged us for the months that our account was locked and shutdown.
Automated campaigns are easy to set up and work well and the customer support system is effective. The experience of using agilecrm has been practical and effective, as well as being cost effective.
The tool is convoluted, a bit hard to grasp for non technical people and the customer support is some of the worst I've ever encountered.
What really impresses me, is AgileCRM's support. The support and on-boarding staff I have worked with is excellent to say the least.
There were wayyyyyy too many glitches and bugs. I had a number of bad reports in my role at a previous job using this too.
We love that Agile is easy to use and has an option to import contacts from an excel file. They makes it so easy to manage out contacts and organize our data as to who is viewing/clicking on what.
It was a good experience and the team has built a good product especially the marketing automation part is very well done.
I like the ease of integration this product has and its functionality.
Agile Crm had finished my search for a long time on Crm software the most helpful thing I get in this is their help desk features that allow you to brighten your task easily.
Great system for tracking and following up with clients through the sales, marketing and implementation phases of the customer relationship.
Good integration with google as well as linkedin. Also it is easy to use marketing automation, crm contact, follow up for deals, + telephony and sms campaigns.
Easy to navigate, best customer service and support.
The tool itself offers some great automation features.
Agile has been a breath of fresh air when I needed something free. When I upgraded to the paid version for our company, it did everything we needed from Salesforce for a quarter of the price.
The price of the software is nice, the features from a glance look really good but once you start using them is when you are in for a surprise.
Agile provides a reliable database for all things from quality findings to ECO change implementations. Customized reports are a nice feature and searching is made easy.
I cancelled it in December of 2019. They charged me for it in January of 2020, so I called them and cancelled again.
It has powerful features and many integrations. I like the freedom to customize and the many campaign nodes make campaigns and flows very powerful.
The second strike came when our account was re-activated and AgileCRM charged us for the months that our account was locked and shutdown.
Automated campaigns are easy to set up and work well and the customer support system is effective. The experience of using agilecrm has been practical and effective, as well as being cost effective.
The tool is convoluted, a bit hard to grasp for non technical people and the customer support is some of the worst I've ever encountered.
What really impresses me, is AgileCRM's support. The support and on-boarding staff I have worked with is excellent to say the least.
There were wayyyyyy too many glitches and bugs. I had a number of bad reports in my role at a previous job using this too.
We love that Agile is easy to use and has an option to import contacts from an excel file. They makes it so easy to manage out contacts and organize our data as to who is viewing/clicking on what.
It was a good experience and the team has built a good product especially the marketing automation part is very well done.
I like the ease of integration this product has and its functionality.
Agile Crm had finished my search for a long time on Crm software the most helpful thing I get in this is their help desk features that allow you to brighten your task easily.
Great system for tracking and following up with clients through the sales, marketing and implementation phases of the customer relationship.
Good integration with google as well as linkedin. Also it is easy to use marketing automation, crm contact, follow up for deals, + telephony and sms campaigns.
Easy to navigate, best customer service and support.
The tool itself offers some great automation features.
Agile has been a breath of fresh air when I needed something free. When I upgraded to the paid version for our company, it did everything we needed from Salesforce for a quarter of the price.
The price of the software is nice, the features from a glance look really good but once you start using them is when you are in for a surprise.
Agile provides a reliable database for all things from quality findings to ECO change implementations. Customized reports are a nice feature and searching is made easy.
I cancelled it in December of 2019. They charged me for it in January of 2020, so I called them and cancelled again.
It has powerful features and many integrations. I like the freedom to customize and the many campaign nodes make campaigns and flows very powerful.
The second strike came when our account was re-activated and AgileCRM charged us for the months that our account was locked and shutdown.
Automated campaigns are easy to set up and work well and the customer support system is effective. The experience of using agilecrm has been practical and effective, as well as being cost effective.
The tool is convoluted, a bit hard to grasp for non technical people and the customer support is some of the worst I've ever encountered.
What really impresses me, is AgileCRM's support. The support and on-boarding staff I have worked with is excellent to say the least.
There were wayyyyyy too many glitches and bugs. I had a number of bad reports in my role at a previous job using this too.
We love that Agile is easy to use and has an option to import contacts from an excel file. They makes it so easy to manage out contacts and organize our data as to who is viewing/clicking on what.
It was a good experience and the team has built a good product especially the marketing automation part is very well done.
I like the ease of integration this product has and its functionality.
Agile Crm had finished my search for a long time on Crm software the most helpful thing I get in this is their help desk features that allow you to brighten your task easily.
Great system for tracking and following up with clients through the sales, marketing and implementation phases of the customer relationship.
Good integration with google as well as linkedin. Also it is easy to use marketing automation, crm contact, follow up for deals, + telephony and sms campaigns.
Easy to navigate, best customer service and support.
The tool itself offers some great automation features.
Agile has been a breath of fresh air when I needed something free. When I upgraded to the paid version for our company, it did everything we needed from Salesforce for a quarter of the price.
The price of the software is nice, the features from a glance look really good but once you start using them is when you are in for a surprise.
Runrun.it logo
4.8
154

Cloud-based work management platform

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.5
    Ease of use
    4.6
    Features
    4.6
    Customer support
    4.7
Pros and Cons from Runrun.it users   
avatar
avatar
avatar
+9
The time tracking is fenomenal, the user interface and the organisation are without a doubt the best. Some features are still chunky, but my overall expeience is really good.
It is really hard to maintain track of who is with each task, the calendar interface is really awkward and hard.
Excellent software for progress management and task and project billing.
The bad part about runrun.it is that you have to spend sometime watching the tutorials before actually use the software.
I really like the interactivity in real time inside the software. It works like a corporate Facebook where everyone can keep up with what the coworker is doing.
I miss a way to have recurring, ongoing tasks related to repetitive processes and routines in the same page, but in different areas from the tasks specially related to a project.
My experience with Runrun.it, after learning how to use, was good.
Sometimes the plugins or features don't work properly. Timer counter stops unexpectedly.
I like the learning curve for our onboarding with new users. It's straightforward and they get it really fast.
Optimizing Workflows with Seamless Task Management.
It was very good while it was the only tool I knew, but we were also required to have an excel table in order to be able to create analyzes on top of the kanban data.
It is easy to use and fast to learn. The team is working closely and we have last rework since we implement runrun.
The time tracking is fenomenal, the user interface and the organisation are without a doubt the best. Some features are still chunky, but my overall expeience is really good.
It is really hard to maintain track of who is with each task, the calendar interface is really awkward and hard.
Excellent software for progress management and task and project billing.
The bad part about runrun.it is that you have to spend sometime watching the tutorials before actually use the software.
I really like the interactivity in real time inside the software. It works like a corporate Facebook where everyone can keep up with what the coworker is doing.
I miss a way to have recurring, ongoing tasks related to repetitive processes and routines in the same page, but in different areas from the tasks specially related to a project.
My experience with Runrun.it, after learning how to use, was good.
Sometimes the plugins or features don't work properly. Timer counter stops unexpectedly.
I like the learning curve for our onboarding with new users. It's straightforward and they get it really fast.
Optimizing Workflows with Seamless Task Management.
It was very good while it was the only tool I knew, but we were also required to have an excel table in order to be able to create analyzes on top of the kanban data.
It is easy to use and fast to learn. The team is working closely and we have last rework since we implement runrun.
The time tracking is fenomenal, the user interface and the organisation are without a doubt the best. Some features are still chunky, but my overall expeience is really good.
It is really hard to maintain track of who is with each task, the calendar interface is really awkward and hard.
Excellent software for progress management and task and project billing.
The bad part about runrun.it is that you have to spend sometime watching the tutorials before actually use the software.
I really like the interactivity in real time inside the software. It works like a corporate Facebook where everyone can keep up with what the coworker is doing.
I miss a way to have recurring, ongoing tasks related to repetitive processes and routines in the same page, but in different areas from the tasks specially related to a project.
My experience with Runrun.it, after learning how to use, was good.
Sometimes the plugins or features don't work properly. Timer counter stops unexpectedly.
I like the learning curve for our onboarding with new users. It's straightforward and they get it really fast.
Optimizing Workflows with Seamless Task Management.
It was very good while it was the only tool I knew, but we were also required to have an excel table in order to be able to create analyzes on top of the kanban data.
It is easy to use and fast to learn. The team is working closely and we have last rework since we implement runrun.
ProjectManager.com logo
4.1
338

Award-Winning Project Management Software

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    3.7
    Ease of use
    4.0
    Features
    3.9
    Customer support
    3.9
Pros and Cons from ProjectManager.com users   
+15
Nice tool to Manage your Projects with so many advanced features. Its great to have a Strong Support team whenever we needed extra help.
No mention that you have to pay extra. I then said its not on and there's an error in this case.
Unless of course you have read through ALL the fine print and are happy with the terms and conditions.
When I enquired I was informed that I would be billed again for the new month. I'm appalled at the way they mislead.
The reporting feature is great - allows you to customize the reporting, and export into an excel which is very user friendly.
WEB site is confusing to sign up for basic services. I made the mistake by clicking the wrong box and not thoroughly reading my emails, my bad.
The ability to track projects is useful in itself.
This software charged my credit card the maximum monthly amount without my authorization and I have had to dispute the charge through my bank and change my CC number to get the money back.
Gantt charts are a great way of tracking time. Integrations with the Microsoft Office suite.
I then decided to cancel the product all together and received no response from them. I have been charged every month for this bogus product based on their unscrupulous practices.
I did this cause the price point looked fantastic. However, when I went to connect the API, which is mentioned in the FAQ's how to set this up, I was told I had to upgrade to ENTERPRISE.
Arrogant customer service. Deleted my account without any warning left me hanging and would not return calls or emails.
The program was easy to use and the support response time was immediate.
The fact that I was 8 hours late to cancel my trial and was charged over $300.
The easy use tool for project scheduling, resource allocating, costing and construction work monitoring.
Ring menu and icons are easy to identify, customising columns practical overall not overly complex.
Percentages of completion are automatically tracked. Template options are helpful in creating your own project organization scheme.
But its should update like desktop app. Initially its ok. but daily getting more mails, quite issue.
Nice tool to Manage your Projects with so many advanced features. Its great to have a Strong Support team whenever we needed extra help.
No mention that you have to pay extra. I then said its not on and there's an error in this case.
Unless of course you have read through ALL the fine print and are happy with the terms and conditions.
When I enquired I was informed that I would be billed again for the new month. I'm appalled at the way they mislead.
The reporting feature is great - allows you to customize the reporting, and export into an excel which is very user friendly.
WEB site is confusing to sign up for basic services. I made the mistake by clicking the wrong box and not thoroughly reading my emails, my bad.
The ability to track projects is useful in itself.
This software charged my credit card the maximum monthly amount without my authorization and I have had to dispute the charge through my bank and change my CC number to get the money back.
Gantt charts are a great way of tracking time. Integrations with the Microsoft Office suite.
I then decided to cancel the product all together and received no response from them. I have been charged every month for this bogus product based on their unscrupulous practices.
I did this cause the price point looked fantastic. However, when I went to connect the API, which is mentioned in the FAQ's how to set this up, I was told I had to upgrade to ENTERPRISE.
Arrogant customer service. Deleted my account without any warning left me hanging and would not return calls or emails.
The program was easy to use and the support response time was immediate.
The fact that I was 8 hours late to cancel my trial and was charged over $300.
The easy use tool for project scheduling, resource allocating, costing and construction work monitoring.
Ring menu and icons are easy to identify, customising columns practical overall not overly complex.
Percentages of completion are automatically tracked. Template options are helpful in creating your own project organization scheme.
But its should update like desktop app. Initially its ok. but daily getting more mails, quite issue.
Nice tool to Manage your Projects with so many advanced features. Its great to have a Strong Support team whenever we needed extra help.
No mention that you have to pay extra. I then said its not on and there's an error in this case.
Unless of course you have read through ALL the fine print and are happy with the terms and conditions.
When I enquired I was informed that I would be billed again for the new month. I'm appalled at the way they mislead.
The reporting feature is great - allows you to customize the reporting, and export into an excel which is very user friendly.
WEB site is confusing to sign up for basic services. I made the mistake by clicking the wrong box and not thoroughly reading my emails, my bad.
The ability to track projects is useful in itself.
This software charged my credit card the maximum monthly amount without my authorization and I have had to dispute the charge through my bank and change my CC number to get the money back.
Gantt charts are a great way of tracking time. Integrations with the Microsoft Office suite.
I then decided to cancel the product all together and received no response from them. I have been charged every month for this bogus product based on their unscrupulous practices.
I did this cause the price point looked fantastic. However, when I went to connect the API, which is mentioned in the FAQ's how to set this up, I was told I had to upgrade to ENTERPRISE.
Arrogant customer service. Deleted my account without any warning left me hanging and would not return calls or emails.
The program was easy to use and the support response time was immediate.
The fact that I was 8 hours late to cancel my trial and was charged over $300.
The easy use tool for project scheduling, resource allocating, costing and construction work monitoring.
Ring menu and icons are easy to identify, customising columns practical overall not overly complex.
Percentages of completion are automatically tracked. Template options are helpful in creating your own project organization scheme.
But its should update like desktop app. Initially its ok. but daily getting more mails, quite issue.
Claris FileMaker logo
4.3
200

Custom application development

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.0
    Ease of use
    4.1
    Features
    4.3
    Customer support
    3.9
Pros and Cons from Claris FileMaker users   
avatar
avatar
avatar
+15
The ability for FileMaker to talk to anything else on the internet is just amazing. It has help our business grow quickly without the overhead and everyone just loves what it can do.
Integrating FileMaker in other applications or a custom applications is hard and frustrating. The documentation of its API is hard to read and integrations with Claro Connect are limited.
It can integrate with nearly any web service that has a Rest API. FileMaker has a fantastic community of developers that are willing to share and help each other.
If it's SQL there doesn't seem to be a problem but to other ODBC access such as Microsoft Access (.accdb files) the access seems to be a bit more difficult.
We have dashboards for departments to only show what they need and it is very helpful. Windows and apple products both can be used on the same database, which is awesome.
Support on the phone told us to disregard these mails, and, lo and behold, the service was in fact terminated in spite of our months of trying to pay them.
The easy and stable way to use it and improve it daily, as you want.
But year by year it got more difficult to keep up with it's upgrades and changes. Finally, we abandoned it for a mix of integrated special-purpose tools that do what we want.
I instantly fell in love with this humble but powerful software.
Filemaker has allowed me to create what I need myself. Without hiring or outsourcing, I was able to save a great deal of money.
My favorite part about this software is the amount of things you can accomplish using it.
I find the customization of FileMaker to be the key to its success. With some software development knowledge, I can set it up how I'd like it and maintain it for a low overall cost.
One of the best softwares I have used. Intuitive and user friendly.
FileMaker is full of impactful features, including the ability to low code just about anything you need for your business. Integration into the current business process was as seamless as could be.
Excellent customer support and a vast library of online k knowledge and solutions.
I have found FileMaker to be very user friendly. It bridges the needs between our customer viewed data and our manufacturing needs.
Overall, I would recommend this, as it creates a sleek file database.
Much different software integrate very easily with Filemaker. Filemaker is a dream to work with.
The ability for FileMaker to talk to anything else on the internet is just amazing. It has help our business grow quickly without the overhead and everyone just loves what it can do.
Integrating FileMaker in other applications or a custom applications is hard and frustrating. The documentation of its API is hard to read and integrations with Claro Connect are limited.
It can integrate with nearly any web service that has a Rest API. FileMaker has a fantastic community of developers that are willing to share and help each other.
If it's SQL there doesn't seem to be a problem but to other ODBC access such as Microsoft Access (.accdb files) the access seems to be a bit more difficult.
We have dashboards for departments to only show what they need and it is very helpful. Windows and apple products both can be used on the same database, which is awesome.
Support on the phone told us to disregard these mails, and, lo and behold, the service was in fact terminated in spite of our months of trying to pay them.
The easy and stable way to use it and improve it daily, as you want.
But year by year it got more difficult to keep up with it's upgrades and changes. Finally, we abandoned it for a mix of integrated special-purpose tools that do what we want.
I instantly fell in love with this humble but powerful software.
Filemaker has allowed me to create what I need myself. Without hiring or outsourcing, I was able to save a great deal of money.
My favorite part about this software is the amount of things you can accomplish using it.
I find the customization of FileMaker to be the key to its success. With some software development knowledge, I can set it up how I'd like it and maintain it for a low overall cost.
One of the best softwares I have used. Intuitive and user friendly.
FileMaker is full of impactful features, including the ability to low code just about anything you need for your business. Integration into the current business process was as seamless as could be.
Excellent customer support and a vast library of online k knowledge and solutions.
I have found FileMaker to be very user friendly. It bridges the needs between our customer viewed data and our manufacturing needs.
Overall, I would recommend this, as it creates a sleek file database.
Much different software integrate very easily with Filemaker. Filemaker is a dream to work with.
The ability for FileMaker to talk to anything else on the internet is just amazing. It has help our business grow quickly without the overhead and everyone just loves what it can do.
Integrating FileMaker in other applications or a custom applications is hard and frustrating. The documentation of its API is hard to read and integrations with Claro Connect are limited.
It can integrate with nearly any web service that has a Rest API. FileMaker has a fantastic community of developers that are willing to share and help each other.
If it's SQL there doesn't seem to be a problem but to other ODBC access such as Microsoft Access (.accdb files) the access seems to be a bit more difficult.
We have dashboards for departments to only show what they need and it is very helpful. Windows and apple products both can be used on the same database, which is awesome.
Support on the phone told us to disregard these mails, and, lo and behold, the service was in fact terminated in spite of our months of trying to pay them.
The easy and stable way to use it and improve it daily, as you want.
But year by year it got more difficult to keep up with it's upgrades and changes. Finally, we abandoned it for a mix of integrated special-purpose tools that do what we want.
I instantly fell in love with this humble but powerful software.
Filemaker has allowed me to create what I need myself. Without hiring or outsourcing, I was able to save a great deal of money.
My favorite part about this software is the amount of things you can accomplish using it.
I find the customization of FileMaker to be the key to its success. With some software development knowledge, I can set it up how I'd like it and maintain it for a low overall cost.
One of the best softwares I have used. Intuitive and user friendly.
FileMaker is full of impactful features, including the ability to low code just about anything you need for your business. Integration into the current business process was as seamless as could be.
Excellent customer support and a vast library of online k knowledge and solutions.
I have found FileMaker to be very user friendly. It bridges the needs between our customer viewed data and our manufacturing needs.
Overall, I would recommend this, as it creates a sleek file database.
Much different software integrate very easily with Filemaker. Filemaker is a dream to work with.
Unanet ERP AE logo
4.4
70

Project-based ERP for mid-to-large size AE firms

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.3
    Ease of use
    4.0
    Features
    4.2
    Customer support
    4.6
Pros and Cons from Unanet ERP AE users   
avatar
+15
I am extremely happy with Clearview Infocus. They have been amazing in their customer service department and help when I need it with trouble shooting.
It is difficult to type in a job code without getting some type of error- especially if you are unsure of how many tiers or sub-categories there are.
Clearview Team is fantastic. Best project management/accounting decision we made when we converted to Infocus.
There are a few consistency issues between the applets that are annoying at times.
This product has many bells and whistles. The integration between the opportunity (marketing) through proposal to accounting is pretty good.
Having it the same color as the live version can make it a bit confusing when training others.
They provide excellent software support as well as accounting solutions. The integration between the project management and accounting functions is seamless.
Cumbersome or lacking drill down capabilities in multiple modules. Missing a few warning messages in critical areas such as the ability to post AP/AR to closed periods.
Great technical support via dedicated user login message board interface. Answers/response are usually taken care of in under 2 hours for non-critical/emergency issues.
Clearview Software's staff is very good to work with during the conversion. The training offered is very helpful, and they will always respond quickly and efficiently to any need you may have.
Clearview Infocus offers a lot of nice features to improve the project workflow, and save you a lot of time.
The greatest pro for this product is just how user friendly InFocus is.
InFocus is simple to use while compiling and organizing complex data. Constantly improving on an already comprehensive and component program.
We use clear view to manage our projects with respect to time and budget. Clear view has made it easier to track our projects with the dashboard as a project manager.
What I like the most about this software is the fact that it is very versatile and can be customized to suit your company's needs.
Great software for small to medium size firms.
I like that we can build estimates and track a project from beginning to end. All costs go in and are automatically available for invoicing at markup rates.
All information input into one system. Ability to have projects and invoicing tied together.
I am extremely happy with Clearview Infocus. They have been amazing in their customer service department and help when I need it with trouble shooting.
It is difficult to type in a job code without getting some type of error- especially if you are unsure of how many tiers or sub-categories there are.
Clearview Team is fantastic. Best project management/accounting decision we made when we converted to Infocus.
There are a few consistency issues between the applets that are annoying at times.
This product has many bells and whistles. The integration between the opportunity (marketing) through proposal to accounting is pretty good.
Having it the same color as the live version can make it a bit confusing when training others.
They provide excellent software support as well as accounting solutions. The integration between the project management and accounting functions is seamless.
Cumbersome or lacking drill down capabilities in multiple modules. Missing a few warning messages in critical areas such as the ability to post AP/AR to closed periods.
Great technical support via dedicated user login message board interface. Answers/response are usually taken care of in under 2 hours for non-critical/emergency issues.
Clearview Software's staff is very good to work with during the conversion. The training offered is very helpful, and they will always respond quickly and efficiently to any need you may have.
Clearview Infocus offers a lot of nice features to improve the project workflow, and save you a lot of time.
The greatest pro for this product is just how user friendly InFocus is.
InFocus is simple to use while compiling and organizing complex data. Constantly improving on an already comprehensive and component program.
We use clear view to manage our projects with respect to time and budget. Clear view has made it easier to track our projects with the dashboard as a project manager.
What I like the most about this software is the fact that it is very versatile and can be customized to suit your company's needs.
Great software for small to medium size firms.
I like that we can build estimates and track a project from beginning to end. All costs go in and are automatically available for invoicing at markup rates.
All information input into one system. Ability to have projects and invoicing tied together.
I am extremely happy with Clearview Infocus. They have been amazing in their customer service department and help when I need it with trouble shooting.
It is difficult to type in a job code without getting some type of error- especially if you are unsure of how many tiers or sub-categories there are.
Clearview Team is fantastic. Best project management/accounting decision we made when we converted to Infocus.
There are a few consistency issues between the applets that are annoying at times.
This product has many bells and whistles. The integration between the opportunity (marketing) through proposal to accounting is pretty good.
Having it the same color as the live version can make it a bit confusing when training others.
They provide excellent software support as well as accounting solutions. The integration between the project management and accounting functions is seamless.
Cumbersome or lacking drill down capabilities in multiple modules. Missing a few warning messages in critical areas such as the ability to post AP/AR to closed periods.
Great technical support via dedicated user login message board interface. Answers/response are usually taken care of in under 2 hours for non-critical/emergency issues.
Clearview Software's staff is very good to work with during the conversion. The training offered is very helpful, and they will always respond quickly and efficiently to any need you may have.
Clearview Infocus offers a lot of nice features to improve the project workflow, and save you a lot of time.
The greatest pro for this product is just how user friendly InFocus is.
InFocus is simple to use while compiling and organizing complex data. Constantly improving on an already comprehensive and component program.
We use clear view to manage our projects with respect to time and budget. Clear view has made it easier to track our projects with the dashboard as a project manager.
What I like the most about this software is the fact that it is very versatile and can be customized to suit your company's needs.
Great software for small to medium size firms.
I like that we can build estimates and track a project from beginning to end. All costs go in and are automatically available for invoicing at markup rates.
All information input into one system. Ability to have projects and invoicing tied together.
Teamleader logo
4.4
43

Sell, bill and organise work in one place.

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.4
    Ease of use
    4.2
    Features
    4.1
    Customer support
    4.3
Pros and Cons from Teamleader users   
avatar
avatar
avatar
+11
I think it is a nice on-line customer based system with a good overall user experience.
It is so frustrating you still can not upload multiple files at once for one customer, you still have to upload one by one, wich is time consuming and sometimes frustrating.
Overall it is a great app! you get good support for sure as well.
The crm-package is not very customisable. You are limited to the options Teamleader is providing you.
It boasts a couple of nice integrations which make daily use that tiny bit simpler. In all, it's a simple and effective CRM tool that goes beyond the basic sales functionality.
Furthermore it doesn't allow for attribution and has lousy export functionality.
Also, it's so good that we can enter all the quotations and in such a way to control the budget.
The way deals, contacts and companies are interlinked makes it sometimes hard to keep a proper sales flow structure as the organization scales.
The crm-system, works perfect and is very easy in use. Many integrations are possible, and will make a lot of tasks easier to proces.
We are also a big fan of the entire CRM functionality.
It's a very good product that makes the process of issuing invoices much easier and helps not to do mistakes in the invoices.
Very happy with my subscription. Reduced my monthly accountancy hours drasticly.
We love the purchase offer & invoicing functionality.
The best tool we could imagine for our company.
I think it is a nice on-line customer based system with a good overall user experience.
It is so frustrating you still can not upload multiple files at once for one customer, you still have to upload one by one, wich is time consuming and sometimes frustrating.
Overall it is a great app! you get good support for sure as well.
The crm-package is not very customisable. You are limited to the options Teamleader is providing you.
It boasts a couple of nice integrations which make daily use that tiny bit simpler. In all, it's a simple and effective CRM tool that goes beyond the basic sales functionality.
Furthermore it doesn't allow for attribution and has lousy export functionality.
Also, it's so good that we can enter all the quotations and in such a way to control the budget.
The way deals, contacts and companies are interlinked makes it sometimes hard to keep a proper sales flow structure as the organization scales.
The crm-system, works perfect and is very easy in use. Many integrations are possible, and will make a lot of tasks easier to proces.
We are also a big fan of the entire CRM functionality.
It's a very good product that makes the process of issuing invoices much easier and helps not to do mistakes in the invoices.
Very happy with my subscription. Reduced my monthly accountancy hours drasticly.
We love the purchase offer & invoicing functionality.
The best tool we could imagine for our company.
I think it is a nice on-line customer based system with a good overall user experience.
It is so frustrating you still can not upload multiple files at once for one customer, you still have to upload one by one, wich is time consuming and sometimes frustrating.
Overall it is a great app! you get good support for sure as well.
The crm-package is not very customisable. You are limited to the options Teamleader is providing you.
It boasts a couple of nice integrations which make daily use that tiny bit simpler. In all, it's a simple and effective CRM tool that goes beyond the basic sales functionality.
Furthermore it doesn't allow for attribution and has lousy export functionality.
Also, it's so good that we can enter all the quotations and in such a way to control the budget.
The way deals, contacts and companies are interlinked makes it sometimes hard to keep a proper sales flow structure as the organization scales.
The crm-system, works perfect and is very easy in use. Many integrations are possible, and will make a lot of tasks easier to proces.
We are also a big fan of the entire CRM functionality.
It's a very good product that makes the process of issuing invoices much easier and helps not to do mistakes in the invoices.
Very happy with my subscription. Reduced my monthly accountancy hours drasticly.
We love the purchase offer & invoicing functionality.
The best tool we could imagine for our company.
TrackVia logo
4.5
33

Build Apps Crazy Fast, Without Code.

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.1
    Ease of use
    4.3
    Features
    4.2
    Customer support
    4.7
Pros and Cons from TrackVia users   
+13
Requires no programming. Great support to set it up, much better than spreadsheets and has great ability to share information.
If I could point to anything, it's the inability to shift records between similar tables rather than having to export and then import, losing any docs that were uploaded.
Amazing and easy to work with as a Super admin with help of great support team.
Some of the reporting is limited and I know they are working on it.
This software is a big help for every work industry. I am so glad that this software will literally remove the usage of paper.
The app is something that they and we are working on. Some small glitches that they are working on, but have limited effect on our day to day.
This is a worth to spend for. I am very satisfied with this software that we really have a real-time data.
We use TrackVia for Anti Money Laundering and other audit and compliance purposes.
I like the ability to make tables with relationships the can be compiled into separate views easily. The “low code” platform really helps small business.
The highly customizable solution is easy to use and works well for our Business Analyst. The ease of use allows them to not only document the business processes but build solutions to support it.
TrackVia is a great tool and I would highly recommend it for any business.
Awesome, flexible platform, with even better customer service.
It has a good tracking workflow from the initialization to the end product. It is pretty flexible to integrate it with different project and teams.
It is a very intuitive and user-friendly program that has proved immensely useful in researching contracts, etc. The document merge is a dream.
The software is highly customizable and user friendly. It is much easier for our team to manage rather than having multiple shared sheets and files.
Most impactful is sharing of information through out our departments. Integration between our Quickbooks online platform and recurring invoices.
Requires no programming. Great support to set it up, much better than spreadsheets and has great ability to share information.
If I could point to anything, it's the inability to shift records between similar tables rather than having to export and then import, losing any docs that were uploaded.
Amazing and easy to work with as a Super admin with help of great support team.
Some of the reporting is limited and I know they are working on it.
This software is a big help for every work industry. I am so glad that this software will literally remove the usage of paper.
The app is something that they and we are working on. Some small glitches that they are working on, but have limited effect on our day to day.
This is a worth to spend for. I am very satisfied with this software that we really have a real-time data.
We use TrackVia for Anti Money Laundering and other audit and compliance purposes.
I like the ability to make tables with relationships the can be compiled into separate views easily. The “low code” platform really helps small business.
The highly customizable solution is easy to use and works well for our Business Analyst. The ease of use allows them to not only document the business processes but build solutions to support it.
TrackVia is a great tool and I would highly recommend it for any business.
Awesome, flexible platform, with even better customer service.
It has a good tracking workflow from the initialization to the end product. It is pretty flexible to integrate it with different project and teams.
It is a very intuitive and user-friendly program that has proved immensely useful in researching contracts, etc. The document merge is a dream.
The software is highly customizable and user friendly. It is much easier for our team to manage rather than having multiple shared sheets and files.
Most impactful is sharing of information through out our departments. Integration between our Quickbooks online platform and recurring invoices.
Requires no programming. Great support to set it up, much better than spreadsheets and has great ability to share information.
If I could point to anything, it's the inability to shift records between similar tables rather than having to export and then import, losing any docs that were uploaded.
Amazing and easy to work with as a Super admin with help of great support team.
Some of the reporting is limited and I know they are working on it.
This software is a big help for every work industry. I am so glad that this software will literally remove the usage of paper.
The app is something that they and we are working on. Some small glitches that they are working on, but have limited effect on our day to day.
This is a worth to spend for. I am very satisfied with this software that we really have a real-time data.
We use TrackVia for Anti Money Laundering and other audit and compliance purposes.
I like the ability to make tables with relationships the can be compiled into separate views easily. The “low code” platform really helps small business.
The highly customizable solution is easy to use and works well for our Business Analyst. The ease of use allows them to not only document the business processes but build solutions to support it.
TrackVia is a great tool and I would highly recommend it for any business.
Awesome, flexible platform, with even better customer service.
It has a good tracking workflow from the initialization to the end product. It is pretty flexible to integrate it with different project and teams.
It is a very intuitive and user-friendly program that has proved immensely useful in researching contracts, etc. The document merge is a dream.
The software is highly customizable and user friendly. It is much easier for our team to manage rather than having multiple shared sheets and files.
Most impactful is sharing of information through out our departments. Integration between our Quickbooks online platform and recurring invoices.
Axosoft logo
4.2
40

Scrum software for agile teams

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.0
    Ease of use
    3.7
    Features
    4.1
    Customer support
    4.3
Pros and Cons from Axosoft users   
avatar
avatar
+15
The best feature of the software is its elasticity and simplicity. This tool does an excellent job for me in collaborative work.
There is a learning curve and the program is hard to learn. The UI is especially is confusing and can be hard to navigate.
There are a lot of feature that are included in Axosoft. The ability to track projects and sprints are great.
I dislike the lost dashboard functionality from converting to the Web.
We started off years ago with the free bug tracker and then they carried us forward into the more full experience and a great price. Up time has been great and rarely is there ever a problem.
Also, the search function is not intuitive at all. The methods for filtering results are difficult to navigate and often inadequate for what I need to display.
Axosoft's customer portal is the best feature that we like that other tools do not provide. Customer service is fast to respond.
It would often crash, the bugs would sometimes render it inoperable. Sometimes it gets stuck loading.
Our experience with Axosoft has been very good. Our business had the tool as a Project Management tool, and, as we grew, we were in need of a tool to track our customer support tickets.
Subscription plans are confusing. E-mail integration lacks feature present in the competition.
We started with Axosoft when it was called OnTime. It worked great for us as a smaller organization for planning, tracking, and releasing software.
We realize that this is in part due to the poor data management inside of Access.
Cloud based software that provided a fairly good user interface. Our team members did not have many issues using the software.
Functionality and pricing is very competitive. The UI is intuitive and offers lots of glaceable and reportable information.
Axosoft is customizable and you can use it to follow the metrics you need. The time-tracker is well developed and progress is updated in real-time.
Easy of use, tracking of time, easy for creation of tasks, bugs and features. It has an API that can be integrated with other managements systems.
Easy to use tool that will support Agile develomnet.
Ability to organize tasks by varying projects, assign releases, and customize to fit our team.
The best feature of the software is its elasticity and simplicity. This tool does an excellent job for me in collaborative work.
There is a learning curve and the program is hard to learn. The UI is especially is confusing and can be hard to navigate.
There are a lot of feature that are included in Axosoft. The ability to track projects and sprints are great.
I dislike the lost dashboard functionality from converting to the Web.
We started off years ago with the free bug tracker and then they carried us forward into the more full experience and a great price. Up time has been great and rarely is there ever a problem.
Also, the search function is not intuitive at all. The methods for filtering results are difficult to navigate and often inadequate for what I need to display.
Axosoft's customer portal is the best feature that we like that other tools do not provide. Customer service is fast to respond.
It would often crash, the bugs would sometimes render it inoperable. Sometimes it gets stuck loading.
Our experience with Axosoft has been very good. Our business had the tool as a Project Management tool, and, as we grew, we were in need of a tool to track our customer support tickets.
Subscription plans are confusing. E-mail integration lacks feature present in the competition.
We started with Axosoft when it was called OnTime. It worked great for us as a smaller organization for planning, tracking, and releasing software.
We realize that this is in part due to the poor data management inside of Access.
Cloud based software that provided a fairly good user interface. Our team members did not have many issues using the software.
Functionality and pricing is very competitive. The UI is intuitive and offers lots of glaceable and reportable information.
Axosoft is customizable and you can use it to follow the metrics you need. The time-tracker is well developed and progress is updated in real-time.
Easy of use, tracking of time, easy for creation of tasks, bugs and features. It has an API that can be integrated with other managements systems.
Easy to use tool that will support Agile develomnet.
Ability to organize tasks by varying projects, assign releases, and customize to fit our team.
The best feature of the software is its elasticity and simplicity. This tool does an excellent job for me in collaborative work.
There is a learning curve and the program is hard to learn. The UI is especially is confusing and can be hard to navigate.
There are a lot of feature that are included in Axosoft. The ability to track projects and sprints are great.
I dislike the lost dashboard functionality from converting to the Web.
We started off years ago with the free bug tracker and then they carried us forward into the more full experience and a great price. Up time has been great and rarely is there ever a problem.
Also, the search function is not intuitive at all. The methods for filtering results are difficult to navigate and often inadequate for what I need to display.
Axosoft's customer portal is the best feature that we like that other tools do not provide. Customer service is fast to respond.
It would often crash, the bugs would sometimes render it inoperable. Sometimes it gets stuck loading.
Our experience with Axosoft has been very good. Our business had the tool as a Project Management tool, and, as we grew, we were in need of a tool to track our customer support tickets.
Subscription plans are confusing. E-mail integration lacks feature present in the competition.
We started with Axosoft when it was called OnTime. It worked great for us as a smaller organization for planning, tracking, and releasing software.
We realize that this is in part due to the poor data management inside of Access.
Cloud based software that provided a fairly good user interface. Our team members did not have many issues using the software.
Functionality and pricing is very competitive. The UI is intuitive and offers lots of glaceable and reportable information.
Axosoft is customizable and you can use it to follow the metrics you need. The time-tracker is well developed and progress is updated in real-time.
Easy of use, tracking of time, easy for creation of tasks, bugs and features. It has an API that can be integrated with other managements systems.
Easy to use tool that will support Agile develomnet.
Ability to organize tasks by varying projects, assign releases, and customize to fit our team.