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AppFolio Property Manager vs AvidXchange Comparison

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Overview

Category Leaders

AppFolio supports modern residential, commercial, student housing, and HOA property managers with online portals and automated...

AvidXchange software solutions and dedicated service teams completely automate your accounts payable and payment processes.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

1.49

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

1.8K

5

4

3

2

1

1.3K

416

109

36

30

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

4.5

152

5

4

3

2

1

101

33

12

3

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
92%
would recommend this app

Pros

We love the constant features that are being added regularly. The ability for owners and tenants having their own portal is great.
Appfolio is a great software where we can keep track of all of the properties we manage. It has great functionality and features to keep track of all of the important information we need.
This software is just amazing. I work in the property management industry, and this software makes it so simple to manage all of our client's portfolios effectively and easily.

Pros

I like how it is very user friendly, even if you don't have an accounting background or don't use accounting functions frequently. The ease of use in this software is superior.
I've been using AVID for a few years and it definitely helps me save time. It is pretty easy to use and I'd definitely recommend it to others.
I love that it integrates with many related solutions and it’s super simple to use the software.

Cons

With everything being automated the lack of a quick response from a human can be frustrating. The vacancy advertising link is also very frustrating.
The transition was the worst experience we have had transitioning software and it's creating a lot of operating difficulties.
Would prefer if the tenants had pop up warnings and info when they are report in maintenance.

Cons

We would sometimes have invoices lost in the processing phases when we did everything through fax and on paper.
The company would not prorate our bill even though we did not use the system in the final month. Bad customer service until the very end.
Indexers can make mistakes on basic invoice header data, but this is very rare.
  • Vendor responds to reviews
  • Last review7 days ago
  • Vendor responds to reviews
  • Last review7 days ago

Key features

  • Total features117
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Accounts Payable
  • Accounts Receivable
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Add & Edit Photos
  • Alerts/Notifications
  • Application Management
  • Approval Process Control
  • Approval Workflow
  • Audit Management
  • Audit Trail
  • Background Screening
  • Bank Reconciliation
  • Billing & Invoicing
  • Billing Portal
  • Budgeting/Forecasting
  • CRM
  • Calendar Management
  • Cash Flow Management
  • Cash Management
  • Check Writing
  • Client Portal
  • Comment Library
  • Commercial Inspections
  • Commercial Leases
  • Commercial Property Management
  • Committee Management
  • Communication Management
  • Compliance Management
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Credit Card Management
  • Credit Card Processing
  • Credit Check
  • Customer Database
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Security
  • Deal Management
  • Document Management
  • Document Storage
  • Dues Management
  • Electronic Funds Transfer
  • Electronic Payments
  • Electronic Signature
  • Email Marketing
  • Email Templates
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Expense Tracking
  • Fee Collection
  • File Management
  • Financial Management
  • Financial Reporting
  • Fixed Asset Management
  • For Commercial Real Estate
  • For Investors & Traders
  • For Property Managers
  • For Small Businesses
  • Fraud Detection
  • General Ledger
  • Guest Tracking
  • HOA Violation Enforcement
  • Housekeeping Management
  • Income & Balance Sheet
  • Inspection Management
  • Insurance Management
  • Inventory Management
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Late Fee Calculation
  • Lead Management
  • Lease Management
  • Lease Origination
  • Lease Tracking
  • Maintenance Management
  • Maintenance Scheduling
  • Member Database
  • Member Directory
  • Member Portal
  • Membership Management
  • Mobile Access
  • Mobile Payments
  • Multi-Currency
  • Multi-Location
  • Online Invoicing
  • Online Payments
  • Owner Portal
  • PO Reconciliation
  • Parking Management
  • Payment Processing
  • Payment Processing Services Integration
  • Payroll Management
  • Portfolio Management
  • Project Billing
  • Property Database
  • Property Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Receipt Management
  • Recurring/Subscription Billing
  • Reimbursement Management
  • Reminders
  • Rent Tracking
  • Repair Estimates
  • Report Summary
  • Reporting & Statistics
  • Reporting/Analytics
  • Requisition Management
  • Residential Inspections
  • Residential Leases
  • Residential Properties
  • Retail Leases
  • Role-Based Permissions
  • SMS Messaging
  • Self Service Portal
  • Spend Analysis
  • Spend Control
  • Status Tracking
  • Supplier Management
  • Task Management
  • Task Scheduling
  • Tax Management
  • Template Management
  • Templates
  • Tenant Management
  • Tenant Portal
  • Tenant Screening
  • Tenant Tracking
  • Third-Party Integrations
  • Time & Expense Tracking
  • Transaction History
  • Transaction Monitoring
  • User Management
  • Vacancy Management
  • Vehicle Management
  • Vendor Management
  • Video Support
  • Visitor Management
  • Web-based Deployment
  • Website Integration
  • Website Management
  • Work Order Management
  • Workflow Management
  • Total features68
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Accounts Payable
  • Accounts Receivable
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Add & Edit Photos
  • Alerts/Notifications
  • Application Management
  • Approval Process Control
  • Approval Workflow
  • Audit Management
  • Audit Trail
  • Background Screening
  • Bank Reconciliation
  • Billing & Invoicing
  • Billing Portal
  • Budgeting/Forecasting
  • CRM
  • Calendar Management
  • Cash Flow Management
  • Cash Management
  • Check Writing
  • Client Portal
  • Comment Library
  • Commercial Inspections
  • Commercial Leases
  • Commercial Property Management
  • Committee Management
  • Communication Management
  • Compliance Management
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Credit Card Management
  • Credit Card Processing
  • Credit Check
  • Customer Database
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Security
  • Deal Management
  • Document Management
  • Document Storage
  • Dues Management
  • Electronic Funds Transfer
  • Electronic Payments
  • Electronic Signature
  • Email Marketing
  • Email Templates
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Expense Tracking
  • Fee Collection
  • File Management
  • Financial Management
  • Financial Reporting
  • Fixed Asset Management
  • For Commercial Real Estate
  • For Investors & Traders
  • For Property Managers
  • For Small Businesses
  • Fraud Detection
  • General Ledger
  • Guest Tracking
  • HOA Violation Enforcement
  • Housekeeping Management
  • Income & Balance Sheet
  • Inspection Management
  • Insurance Management
  • Inventory Management
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Late Fee Calculation
  • Lead Management
  • Lease Management
  • Lease Origination
  • Lease Tracking
  • Maintenance Management
  • Maintenance Scheduling
  • Member Database
  • Member Directory
  • Member Portal
  • Membership Management
  • Mobile Access
  • Mobile Payments
  • Multi-Currency
  • Multi-Location
  • Online Invoicing
  • Online Payments
  • Owner Portal
  • PO Reconciliation
  • Parking Management
  • Payment Processing
  • Payment Processing Services Integration
  • Payroll Management
  • Portfolio Management
  • Project Billing
  • Property Database
  • Property Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Receipt Management
  • Recurring/Subscription Billing
  • Reimbursement Management
  • Reminders
  • Rent Tracking
  • Repair Estimates
  • Report Summary
  • Reporting & Statistics
  • Reporting/Analytics
  • Requisition Management
  • Residential Inspections
  • Residential Leases
  • Residential Properties
  • Retail Leases
  • Role-Based Permissions
  • SMS Messaging
  • Self Service Portal
  • Spend Analysis
  • Spend Control
  • Status Tracking
  • Supplier Management
  • Task Management
  • Task Scheduling
  • Tax Management
  • Template Management
  • Templates
  • Tenant Management
  • Tenant Portal
  • Tenant Screening
  • Tenant Tracking
  • Third-Party Integrations
  • Time & Expense Tracking
  • Transaction History
  • Transaction Monitoring
  • User Management
  • Vacancy Management
  • Vehicle Management
  • Vendor Management
  • Video Support
  • Visitor Management
  • Web-based Deployment
  • Website Integration
  • Website Management
  • Work Order Management
  • Workflow Management

Integrations

  • Total integrations25
  • AvidXchange
  • BombBomb
  • Brokermint
  • Docusign
  • Dropbox Business
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • QuickBooks Online Advanced
  • Rent Manager
  • Stripe
  • Xero
  • Yardi Voyager
  • Zapier
  • dotloop
  • Total integrations48
  • AvidXchange
  • BombBomb
  • Brokermint
  • Docusign
  • Dropbox Business
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • QuickBooks Online Advanced
  • Rent Manager
  • Stripe
  • Xero
  • Yardi Voyager
  • Zapier
  • dotloop

User reviews that mention these apps

GL
AvatarImg

Grace L.

Real Estate, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

AvidXchange logo

AvidXchange

Avoid at All Costs

Reviewed 5 years ago
Pros

There is not much we liked about using this software. The pricing is incredibly high when used with multiple bank accounts. We used the software to manage invoices for condo associations and if you are a property manager, we would highly recommend using Appfolio instead. The user interface is better and there is no charge for bank accounts or for invoice uploads. Plus the cost per invoice is much better in Appfolio.

Cons

The customer support is fairly slow and makes it really hard to solve issues that come up. It's not uncommon for a customer support ticket to remain open for weeks and to need to follow up multiple times. The straw that broke the camels back for us was when we transitioned out, we staying the software for a few days of the next month. The company would not prorate our bill even though we did not use the system in the final month. Bad customer service until the very end.

JT
AvatarImg

John T.

Real Estate, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

AvidXchange logo

AvidXchange

Improves Organization and Speed Of Processing For Your Invoices!

Reviewed 2 years ago

I think the software is great and would recommend it especially to other property managers who would like to add speed and efficiency to their organization.

Pros

This software is easy to use, allows the user to add and group details pertaining to categorizing expenses for your budget. Timing for payments is key and the functions allow for time delay in processing and delivery of payments to vendors.

Cons

The only con I've found is searching for specific vendors at a particular property. The dropdown box doesn't always populate the vendor once the property is entered.

BR
AvatarImg

Barbara R.

Real Estate, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

AvidXchange logo

AvidXchange

Streamlined A/P Process!

Reviewed 3 years ago
Pros

The software is very easy to use; integration with Skyline is seamless.

Cons

Indexing is sometimes inaccurate. Setting up a new property can be cumbersome.

CS
AvatarImg

Christine S.

Real Estate, 51-200 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

AvidXchange logo

AvidXchange

AvidXchange for Property Management

Reviewed 2 years ago
Pros

Avid makes it easier to organize invoices and direct them to the correct property. It is helpful that basic information such as property, vendor, and amount is filled in for you. It is also helpful that you can pull up related invoices to view for reference. Overall, it does reduce the number of steps involved in receiving, reviewing, approving, and paying bills.

Cons

I think this software could go further in terms of automation. My impression is that actually people reviewing the invoices and filling in the information, and I think an AI based software would likely be able to detect and populate additional fields, such as Description and Budget Code.

KK
AvatarImg

Kayla K.

Accounting, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

AvidXchange logo

AvidXchange

AvidXchange 2022

Reviewed 2 years ago

I recommended it to my new job who still uses a paper AP System.

Pros

I liked that we used this software for multiple locations at a corporate office for property management. We could sort the invoices by date or by location or by vendor

Cons

Sometimes the delay for invoices showing up in the queue was slow.

CB
AvatarImg

Cindy B.

Real Estate, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

AvidXchange logo

AvidXchange

Best Accounts Payable Solution for your Business Needs

Reviewed 3 years ago

Processing the large amount of invoices that we have each month for our properties has become streamlined with Avid. We don't have to file and store thousands of invoices a month and cut and sign checks for all of these payments.

Pros

It has streamlined our payables process substantially. All invoices can be located in our Avid module, review and approval of the vendor invoices, and most important, it integrates with our property management software.

Cons

Everything is good, we really don't have any issues.

AB
AvatarImg

Ashley B.

Real Estate, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

AvidXchange logo

AvidXchange

Avid for All!

Reviewed 4 months ago

Overall I have loved my experience with Avid. I have used a plethora of AP processing platforms and by far Avid has been the most reliable and easy to use platform. I still have to use others and I dread it far more then when I know I have to process invoices on Avid. I would recommend this platform to anyone in my industry.

Pros

-Uploading/Sending invoices to AVID is less than 24 hours -Invoicing History is always available and goes back more than 1 year which can be helpful -Header and distribution lines are easy to use -Codes pull from our chart of accounts making the coding process painless -Save and approval are very easy

Cons

-Invoice feed does not separate invoices per property they are all mixed in with each and cannot be organized on our end. This makes it difficult when you are coding per one chart of accounts and then have to switch to another when the next invoice is a different property. -Header dollar amount line when changed does not reflect in line item and creates an extra step to adjust amount in multiple places adding time to coding

BS
AvatarImg

Ben S.

Real Estate, 11-50 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

AvidXchange logo

AvidXchange

Manage Your Complex Accounts Payable Processes

Reviewed 3 years ago

Overall, AvidXchange has been invaluable to our AP business processes. It integrates with our MRI property management software, as well as Quickbooks, and provides a multi-layered and visible approach to our invoice submission, approval and payment processes.

Pros

Love the ability to search by multiple criteria, including invoice #, vendor name, entity, etc., as well as the ability to view images of the actual invoices themselves. You can also email other people from within Avid to get questions answered regarding an invoice and track those conversations in real time.

Cons

AvidXchange recently changed its UI, and not for the better. For one, when searching for invoices by vendor, Avid always loads results in order from oldest date to newest date which doesn't make much sense. As far as we know, there is no way to change that default. Additionally, the process for selecting multiple values in a search result (i.e. invoices for multiple entities by vendor) is very non-intuitive, as you used to be able to see what specific values were selected after having done so, rather than just seeing a quantity selected. It's a small detail, but very annoying.

DD
AvatarImg

David D.

Real Estate, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

AvidXchange logo

AvidXchange

Daily Accounts Payable Review Software

Reviewed 3 years ago

Generally good-it serves as a very good document imaging manager with Vendor History and the payment process of getting checks or ACHs to suppliers works seamlessly.

Pros

Ease of Batching approved invoices and integrating them with my accounting software

Cons

At times invoice images get stuck in the inbox and our accounting staff needs to retrieve them manually to get them in the proper workflow

DJ
AvatarImg

Diane J.

Hospital & Health Care, 201-500 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

AvidXchange logo

AvidXchange

Great Product, Great People!

Reviewed 2 years ago

This has been a great experience, and a complete change in the way AP works for us. I'm confident AvidXchange will be able to keep up with our growing organization's ever increasing number of invoices and vendors.

Pros

Our Implementation Manager was amazing -- he worked with us to build, fine tune and train through weekly meetings and quick response times. The software does what we need and has become an incredible time saver for our growing organization. Our entire team has easily learned to code and approve invoices, allowing the Finance Team to process and pay quickly.

Cons

This is a robust website, and our rural Internet is sometimes slower than I'd like ... but no fault of AvidXchange!