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AppFolio Property Manager vs LandlordTracks Comparison
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Overview
AppFolio supports modern residential, commercial, student housing, and HOA property managers with online portals and automated...
LandlordTracks is a cloud-based software that helps property managers streamline their rental and leasing operations. Make...
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
Starting from
No pricing info
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
Starting from
39
Per month
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
User reviews
Pros
Patrick B.
Business Development Manager
Pros
Cons
Cons
Marjorie K.
CPA, Owner
Key features
- Total features117
- API
- Access Controls/Permissions
- Accounting
- Activity Dashboard
- Activity Tracking
- Add & Edit Photos
- Alerts/Notifications
- Application Management
- Audit Management
- Audit Trail
- Background Screening
- Bank Reconciliation
- Billing & Invoicing
- CRM
- Calendar Management
- Cash Flow Management
- Channel Management
- Client Portal
- Comment Library
- Commercial Inspections
- Commercial Leases
- Commercial Property Management
- Committee Management
- Communication Management
- Contact Database
- Contact Management
- Contract/License Management
- Credit Card Processing
- Credit Check
- Customer Database
- Customizable Branding
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Deal Management
- Document Management
- Document Storage
- Dues Management
- Electronic Payments
- Electronic Signature
- Email Marketing
- Email Templates
- Event Calendar
- Event Management
- Event Scheduling
- Expense Tracking
- Faculty/Staff Management
- Fee Collection
- File Management
- Financial Management
- Financial Reporting
- For Commercial Real Estate
- For Investors & Traders
- For Property Managers
- General Ledger
- Guest Tracking
- HOA Violation Enforcement
- Housekeeping Management
- Income & Balance Sheet
- Inspection Management
- Insurance Management
- Invoice Management
- Late Fee Calculation
- Lead Management
- Lease Management
- Lease Origination
- Lease Tracking
- Maintenance Management
- Maintenance Scheduling
- Member Communication
- Member Database
- Member Directory
- Member Portal
- Membership Management
- Mobile Access
- Online Payments
- Owner Portal
- Parking Management
- Payment Processing
- Portfolio Management
- Property Database
- Property Management
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Recurring/Subscription Billing
- Reminders
- Rent Tracking
- Repair Estimates
- Report Summary
- Reporting & Statistics
- Reporting/Analytics
- Residential Inspections
- Residential Leases
- Residential Properties
- Retail Leases
- Role-Based Permissions
- SMS Messaging
- Self Service Portal
- Task Management
- Task Scheduling
- Tax Management
- Template Management
- Templates
- Tenant Management
- Tenant Portal
- Tenant Screening
- Tenant Tracking
- Third-Party Integrations
- Transaction History
- Transaction Monitoring
- User Management
- Vacancy Management
- Vehicle Management
- Vendor Management
- Video Support
- Visitor Management
- Web-based Deployment
- Website Integration
- Website Management
- Work Order Management
- Workflow Management
- Total features84
- API
- Access Controls/Permissions
- Accounting
- Activity Dashboard
- Activity Tracking
- Add & Edit Photos
- Alerts/Notifications
- Application Management
- Audit Management
- Audit Trail
- Background Screening
- Bank Reconciliation
- Billing & Invoicing
- CRM
- Calendar Management
- Cash Flow Management
- Channel Management
- Client Portal
- Comment Library
- Commercial Inspections
- Commercial Leases
- Commercial Property Management
- Committee Management
- Communication Management
- Contact Database
- Contact Management
- Contract/License Management
- Credit Card Processing
- Credit Check
- Customer Database
- Customizable Branding
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Deal Management
- Document Management
- Document Storage
- Dues Management
- Electronic Payments
- Electronic Signature
- Email Marketing
- Email Templates
- Event Calendar
- Event Management
- Event Scheduling
- Expense Tracking
- Faculty/Staff Management
- Fee Collection
- File Management
- Financial Management
- Financial Reporting
- For Commercial Real Estate
- For Investors & Traders
- For Property Managers
- General Ledger
- Guest Tracking
- HOA Violation Enforcement
- Housekeeping Management
- Income & Balance Sheet
- Inspection Management
- Insurance Management
- Invoice Management
- Late Fee Calculation
- Lead Management
- Lease Management
- Lease Origination
- Lease Tracking
- Maintenance Management
- Maintenance Scheduling
- Member Communication
- Member Database
- Member Directory
- Member Portal
- Membership Management
- Mobile Access
- Online Payments
- Owner Portal
- Parking Management
- Payment Processing
- Portfolio Management
- Property Database
- Property Management
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Recurring/Subscription Billing
- Reminders
- Rent Tracking
- Repair Estimates
- Report Summary
- Reporting & Statistics
- Reporting/Analytics
- Residential Inspections
- Residential Leases
- Residential Properties
- Retail Leases
- Role-Based Permissions
- SMS Messaging
- Self Service Portal
- Task Management
- Task Scheduling
- Tax Management
- Template Management
- Templates
- Tenant Management
- Tenant Portal
- Tenant Screening
- Tenant Tracking
- Third-Party Integrations
- Transaction History
- Transaction Monitoring
- User Management
- Vacancy Management
- Vehicle Management
- Vendor Management
- Video Support
- Visitor Management
- Web-based Deployment
- Website Integration
- Website Management
- Work Order Management
- Workflow Management
Integrations
- Total integrations25
- ActivePipe
- AvidXchange
- BoldTrail Back Office
- BombBomb
- Docusign
- Gmail
- Google Analytics 360
- Google Calendar
- Google Maps
- Mailchimp
- Meta for Business
- Microsoft Excel
- Microsoft Outlook
- QuickBooks Online Advanced
- Rent Manager
- Stripe
- Xero
- Yardi Voyager
- Zapier
- dotloop
- Total integrationsN/A
- ActivePipe
- AvidXchange
- BoldTrail Back Office
- BombBomb
- Docusign
- Gmail
- Google Analytics 360
- Google Calendar
- Google Maps
- Mailchimp
- Meta for Business
- Microsoft Excel
- Microsoft Outlook
- QuickBooks Online Advanced
- Rent Manager
- Stripe
- Xero
- Yardi Voyager
- Zapier
- dotloop
Alternatives
Explore similar apps
User reviews that mention these apps
Lisa S.
Real Estate, self-employed
Used daily for less than 6 months
Review source
Share this review:
I have taken over recently as a property manager in Golden Bay. I only have a small port folio, which is good. Finding this software great apart from logging deposits, will try again...
basically simple
The accounting side, do not think I have added right details
AJ D.
Real Estate, 1-10 employees
Used weekly for 2+ years
Review source
Share this review:
This is the only Property Management platform that can micro-manage government subsidized rent payments which includes the government portion rent payment and the tenant portion of rent payment. No other property management software has the capabilities that landlordtracks has.
After reviewing over ten property management software programs that were cloud-based this program was by far number one because of its ability to manage government subsidized housing. In out mNy years of experience there is no other property management software that has the capabilities as landlordtracks in managing any type of residential government subsidized housing and regular self paying residential tenants. We appreciate and thank its creators. They understand the true intricacies a property management.
We wish the platform would offer a few more different types of auto-daily notices to the more difficult Tenants that have a history of paying late. Other than that we wouldn't change a thing.
Mary B.
Review source
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I like this program for our rental properties information it is easy to use and understand and keep track of property information.
No pros were added to this review
No cons were added to this review
Ismael M.
Information Technology and Services, 10,001+ employees
Used monthly for 6-12 months
Review source
Share this review:
The main page on the website. Also like the search property feature. I would like to post a review concerning my landlord but haven't seen that option
When you log in the page goes from pretty to just a basic database look. I haven't seen a Spanish version or any other language
LaToya M.
Review source
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Makes property management easy, keeping everything in one place. Great personalized support. They called me and answered all my questions and gave me personalized training. That was invaluable.
No pros were added to this review
No cons were added to this review
Karolyn S.
Real Estate, self-employed
Used weekly for 1-2 years
Review source
Share this review:
Enough use to of the system to realize that it is not suitable for my business.
The human beings that answer the phone on the Help Desk. Aaron, Mark & Mark's replacement are excellent to liaise with. Great system if you are just managing your own properties and not using for a property management company.
The licensing fees are comparative to competitors, however the features & functionality, system "up"time & ease of user adoption and followup from help desk requests are a lot to be desired. 1. I do a lot of work in the system outside of normal business hours. The system seems to always be periodically "down" from approx 9pm CST or at least this is the time frame when I have most issues. Does the...
Karolyn, Thank you for your review. We left you a couple voicemails and an email last week to help you resolve your concerns. We take our customer support serious, as you have experienced, and want to do all we can to help you have a great experience. With replicated servers and industry standard fail over policies we are happy to report the servers have been up 100% of the time for 9 years now....
Valeria V.
Real Estate, self-employed
Used weekly for less than 6 months
Review source
Share this review:
Amazing since day one. I am really glad that I took my time and researched property management software. There has been customer service support from the beginning so there was no enticement to persuade me to buy the software and then leave me on my own. Customer Service support [SENSITIVE CONTENT] has been great and readily available to provide training and to answer my questions. This has given me reassurance that I made the right decision in selecting this system.
I really like the entire system. It is very easy to use. Although it has a lot of features, it is user friendly, so you don't have to be an IT guru to use it. The system is a one stop shop for property management companies; even small businesses such as mine.
I am relatively new in using the system but so far, I haven't found anything that I don't like becuse it takes the worry out of structuring and mainting day to day tasks as a small property management company.
Laurie M.
Real Estate, 1-10 employees
Used daily for 2+ years
Review source
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We use the software for residential property management, once I was able to learn the program, it was just a matter of having features customized, which was provided within 1-3 days. You just have to ask.
After 6 years of using this software, my job keeps getting easier and faster as they continually update and upgrade features. After reading all the reviews, It seems like reviewers aren't taking the time to figure out the software. The support has been great and I usually send an email if there is a bug in the software, it's corrected usually that day or the next as long as I keep on top of answering my emails.
The general journal doesn't keep a running accurate total when properties are archived which I didn't realize until an audit. I compensate by keeping a copy of the journal with the reconciliations.
Armand D.
Used weekly for 1-2 years
Review source
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I like this software because it tracks every penny owed by the Tenant and it sends them reminders of their accruing late fees for not paying their rent!
I only wish the system would send out a variety of different collection type emails regarding monies owed to Landlord. By offering different collection templates, would save additional time for small management companies calling on delinquent Tenants. I believe these unique collection Templates of emails sent to the delinquent Tenant will do better for the landlord in collecting their money faster. I have been a Property Manager for over thirty Years and can tell you there are about 10-20% of the Tenants that are continued late payers no matter what. A different management approach is needed for these select few. I hope you can come up with a few unique email templates for these few that would make our life even better.
Katie M.
Accounting, 1-10 employees
Used daily for 6-12 months
Review source
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This is personally my first experience using a property management software. The customer service team has been absolutely exceptional as far as meeting our companies personal needs/wants to ensure we have the functionality needed to run our business each day. Training's from the customer service team have been most helpful if/when questions should arise. The software itself has been wonderful as far as meeting our organizational needs. From listing each property, photos, and details about each unit.--Definitely a pro when it comes to keeping 200+ properties in order! Excited to learn more about the software and excited to start implementing some of the features that it has to offer, as we grow.
Organizational Features Dashboard Calendar Payment Center Customer Service Support Being able to access the information it holds from any computer
It would be neat if the app had all of the functionality that actually logging in the software does. For night and weekend purposes... since we are open and running 24 hours! Looking forward... a (not so necessary) option: If there were a maintenance request, it would be helpful if the tenant could log in to their portal and submit.
Robin S.
Review source
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I'm a new property management company owner in Prescott Ontario, Canada. Being new to owning my own business (but with over 25 years experience in the industry) I knew what I was looking for in a software package. LandlordTracks offers so many convenient solutions from keeping tenant records to total bookkeeping for yourself and owners. Banking solution within the system is going to be one of my...
No pros were added to this review
No cons were added to this review
Fallon T.
Retail, 201-500 employees
Used daily for less than 6 months
Review source
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We were looking for commercial property management software and had tried few but it was either too expensive or not adequate for our commercial unit uses. So, we stumbles on Landlordtracks and gave it a try. There are few things that still needs to be address for our use and the customer service representative, Aaron, was wonderful in helping us address all of issues and concern. The most important to us is that they are there and will answer your calls and address your issues and questions. I would highly recommend for anyone who wants to take their system online and make their work more efficient!
Ease of use!
No cons were added to this review
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